Sony India Complaints & Reviews

Sir i have purchase sony xperia m4 aqua dual phone on 25/12/2015 and on 19 may i have submit phone for battery drainage problem to service center at allahabad then after 20 day the phone is given to me with another problem display issue on 4 june again i submit phone for display problem it will take 18 day to solve but again when phone received by me then the sensor is not worked then i submit again for replacement then the phone replaced...

To sony company India.
My sony bravia tv is not working properly
since one month ago .
I complaint a lot to customer care number but there is no response .
all time they give me excuse .
4 day ago a boy came to house from Sony company and taken 200 hundreds rupees he said he will come tomorrow with the perfect details about your TV. Still here is no response it's very irritating.
Please help me...

I have purchased sony bravia led in 2014 but in just span of 2yrs the display has gone wherin I was using samsung before it has never given me any trouble. My fault was that I selected sony product..I don't know what kind of product they sell..I want an answer from sony for this kind of product and the service provider are worst then the company.
nandini pillai
[protected]...

As per manufacturing specification Sony xperia zr product is water proof phone but during a small rain it get water inside the phone, I went to Sony service centre at Bhubaneswar, Odisha to get it repaired but he refuses to receive my phone for repairing with a plea that we have instruction from company not to receive this water-proof phone and that they have no such facilities to repair this phone in your service centre. Please advice me...

Dear sir,
sony is the most dissatisfied company i have seen till yet in terms of sales support there is no responsible person of telling the truth to us i hope it will exit from market as soon as possible i have submitted my handset before 5 to 6 days and they have committed me to deliver in 2 days but until yet nothing happened this was not the first time i am facing the problem every time some problem happened in future if anyone...

I purchased SONY LED 2 years back and it stopped working. I called SONY service and they sent representative who just hard reset the TV and charged his amount. Again after 5-7 days it stopped working and since then none of the engineer bothers to visit. I have complained on SONY website but no one bothered to call. Please suggest how to file complain in consumer court. Why these company's are allowed for the sales and no service.
br...

Hi sir mera naam jassi kochar hai, meri shop Raunak computers k naam pe jalandhar me hai, main kariban 5-6 saal se Sony k products sale kar raha hun, kariban 6 mahine pehle mere ek coustmer ki sony ki 2 tb hdd warranty me kharab ho gai, maine wo hdd mr sandeep ko thik karwane k liye de di, mr sabdeep oswal media jo ki sony k distibuter hain unke paas job karte hain. mr sandeep ne hdd Mr Garewal jo ki sony company me job kartehain, ludhiana...

I have bought a tv on 12.06.2016. I booked for installation on 25.06.2016. Then it comes under excellent care. Customer your service request id 33541260 is assigned to excellent care - park street - berhampur-760002; phone no :[protected]. But it has already 8 day gone, everyday, the customer care executive said, the technician will contact you, but nobody contact me till now. Please look in the matter to solve my problem of installation...

I have just bought sony ilce-6000y which i'm not really satisfied with and don't want it. And at the same day of purchase i wanted to return it back and get refunded. They gave me unsealed sony product which i had to take. And it's as it is in good condition and wanted a refund. But they keep making excuses about some online transaction and how it can't be done. Sony's refund policy clearly states that within 14 days of purchase if the customer...

Sir
I have sony xperia z2 mobile.
Screen of my mobile broken after fall from height of 2.5 ft.
Now screen some times blinks, touch command is late or donot respond.
I want to repair it through your service centre.
I also want pick up facility as service centre at my place is not able to repair this z 2 range mobile.
So, if possible please inform me what should i do and what will be the approx estimate...

We have purchased sony led tv model kdl-46ex520 purchased. Since last few weeks we are finding some problem in viewing picture, i. E no clarity picture blurring. One representative from khammam visited and said display panel problem. We were told at the time tv purchase that there will be no problem for 10000 hours. Hardly we have viewed tv for 4000 hours, but problems started in viewing tv. Please let me get a qualified service engineer,...

This is to inform you that on 8 april 2016 purchased new sony xperia m5 mobile, after the date of purchased my mobile has been switched off immediately given a call to customer care they had informed that give a long press on on/off and volume button by doing that mobile was re started
Same problem i had faced morethan 5 times.

Day by day mobile brightness is getting low.

Volume is increasing by itself,...

(Vibration and speaker werent working.)

Dear team,

I have a huge complaint. The problem started after the software update to marshallow in my phone z3 compact. Job id-w[protected]
Vibration and speaker werent working.
I submitted my phone around mid june. Its august now. No one is giving any update on when i will receive the phone.
The last update is that there are no spare parts and i...

I bought one sony xperia c4 mobile worth rs.21000/- from skycell (Authorized service shop, kollam district, kerala on dt. 30.01.2016. The touch screen and display not worked on next 2 months from the date of purchese. I gave the mobile at the sony service centre on 15.03..2016 and the part was replaced on warranty and received on 16.03.2016.

Again, the same problem arised on 02.06.2016 and repeated the part replaced at the...

I purchsed a Xperia M2 from kharar, Punjab. But I have a problem with it that when I am use this phone it will heat up. I have contacted the dealer so many times but no response.
Now with this it also have the problem with speaker and generally hangs.
(IMEI-1:[protected] IMEI-2:[protected]

Pl. resolve my problem as early as possible....

Dear sir/madam

I bought sony led tv four years back, for the cost of 64800 rs, it was working fine.
3 weeks before i had a problem with tv it showing vertical lines and discoloration.
Checked with sony service center they told it having problem with tv display unit, it cant be repaired, it should be replaced at cost of 22000 rs,
I felt shocked what can be done alternatively, they told no other option...

Horrible sony center customer service
they gave us faulty phone and now denying to replace it.
Sony center, gaurav distributors, sanjay place, agra


sony mobile model - e5663 xperia m5
invoice no. : 703
dated : 13th july 2016
purchased from : sony center, comm. Plot no. - 1, parking cp - 3, opp. Anupam plaza, sanjay place, agra - up.
Ho : gaurav distributors, c -15 nirbhav nagar,...

I purchased sony xperia z5 in january 2016 for 50, 000/-.
As it is still in warranty.

My phone stopped working when i was using during rain. I gave it for repair in sony authorized service center, they says warranty is void and have to repair on chargeable basis which costs 32, 000/-

As company says it is water proof phone till the depth of 1.5 meter and for 30 minutes.

If company is...

My phone was left in a service centre 23rd june 2016. (after just 5 months o[censored]se)

Job no: w[protected]

(im having trouble tracking repair status, as your website starts with a "j" for job number.) thank you.

This will be the 3rd month that i will be waiting. all my contacts are lost, due to me been offline. relationships are strained. and time is something one can not get back-i do not wish for...

My name is raisa ansari
M no:- [protected]
Handset sony experia
Imei:- [protected]
Purchase date:- 29/10/2015
Mail id:- [protected]@rediffmail.com

I m using sony handset
First time i m using your product but from starting i m not getting service,
My first handset imei was [protected] which was replaced only in twenty four hours because of device not working properly.br...