Sony India Complaints & Reviews

My touch screen music system dhc-az33d//ce12 was repaired in may 2016 as the cd tray was stuck job no. j6096582. the service centre charged me around inr 3800 for replacing the "device optical" and "switch keyboard" it worked for less than 2 months and now it has the same problem that was encountered last time. when we took the system to the service centre again yesterday, the person concerned told us that as it was repaired 2 months ago...

In our sony led purchased on 08.11.13 in the name of pawan kumar jain, mob. no. [protected], vide bill no. 1893 from dealer rathi and sons, shivpuri (m. p.), there is a total failure of display resulting in blank dark screen. also, the tata sky attached with it is completely working fine, and voices can be heard without anything displayed on the screen....

Please note i have sent the letter given below to your customer care and did not get proper response from the service people, henceforth i am escalating this issue to the authority concerned. Please forward this letter to the highest level officers for the solution. My phone no is 91 [protected] and i am rajkumar and my email id is [protected]@gmail.com.
Quote
From 4th july 2016
K j rajakumar
Plot no 24 t-1, 3rd floorbr...

I have purchased gift for my daughter sony xperia z3 + rs. 24999.00 dated 06.06.2016 from prince mobile store, princess street, marine line mumbai 400002. mobile imei no.[protected]
After 9days problem raised in my mobile phone i. e sd card was not detecting. so i have shown my mobile above store so they have submitted my mobile at the sony service centre andheri. they have told me that there was problem with sd slot and it...

Dear all,

I am arpit modi. i bought sony xperia z5 premium dual silver colour. its back glass cover has been damaged and i gave it to sony service center named parshwa services at vadodara on 27/05/2016. i am constantly calling them but every time i don't get satisfactory answer. and since last two weeks they are saying that the product has been repaired and dispatched from chennai, but i didn't get it yet. so tell me why...

From coimbatore.
This is dr. kannan, reqested customer service support for the above mentioned issue from kg sony service centre at cross cut road in ghandipuram for the last 2 days. their response is very lethargic and insensitive. i wait for them since friday, when i call them they start enquiring the same set of questions, they have no record of my previous calls.
If this is the response for spending lacs of rupees on your...

Sir, i bought sony xperia z2, 2 years back. the warrenty is over. but recently, 1 month back, i had some issues with the magnetic charging receiver dock. so i went to service center in gandhidham, named avani electronics, on 14 june 2016. they advised me to wait for the reply of estimation because the main head is in ahmdabad. they receive the estimate from there. so on 18th june, i received the estimate. it was 28591 (incl taxes). 1 year...

Sir, i have bought my sony xperia t2 ultra dual before 2 n half months, from the next day of recieving i started facing issues related to charging problem, camera blur issues, battery backup, software stabilization hanging problem no sd card support display blinking issues. on the next day of receiving phone morning i went to the service center located in janakpuri d. c.. a - after explaining all issues to the service center representative...

Model #: klv-24r402
Job no: j61524589
Date of repairs job:[protected]

After 2yrs of purchase, our sony bravia led 24 inch tv went for repairs.
We gave it to telecare pune, kothrud pune, sony service center.
They told us that the led panel had to be replaced and gave us an estimate of around inr 5000/- for repairs.

After 1 week, i called them to check status and they said that the panel...

I visited Sony Authorized Service Centre dated 09/06/2016 for my laptop repairment. Actually, the display was not working and had gone blank. Before visiting service center, I myself checked if it was a display problem or motherboard.I checked it with another display and it was working fine which means only display change was required.One of the other problems was that one of the hinges was broken which needed simple repair but they told...

I am ANIL SADASHIV MARNE purchased new 43" Sony led TV had problem of mother board in four months. Now I want replacement of full TV not a only mother board. Please look in this matter and do needful.


Regards,

Anil Marne...

I had purchased a sony 4k tv model no. kd-55x9004a from kohinoor, dadar in may 2014 paying rs 2.3 lacs and after installation i had made various complaint regarding the display of the set being abnormal. however, during the warranty period the sony technicians did not do anything about the same dispersing the case by saying that this kind of display was normal in sony.
Shockingly, sony's technician visited my place today (job no j[protected]...

I have submitted my sony st21i mobile for service at parshwa services, alkapuri, vadodara-390005. my job number is w[protected].
Complaint : there is long delay in service of mobile. there is poor & no call back response from service center
Customer name : suhagi shah
Job no : w[protected]
Date : 23rd june, 2016
Customer complaint : restarting, heating,
Service center : parshwa services, alkapuri,...

It is surprising to know that inspite of my several query to sonyindiacare and servicehead by mail my query remains mystry unanswered latest mail to service india dt 20/6 & 30/6/16 to neelima dave (regional) and meena bose (delhi head office). my mail id [protected]@gmail.com and mobile no. [protected].
It is requested that this complain to be forwarded to i/c of sony india tv company,...

I bought song bravia led last year[protected]... aftr 4-5 months it got repairs becz of subjected problem... i repaired it 3times... again problem happened same... but now your ludhiana punjab service centre not listening me... nd saying this is a minor problem instead solving my problem... kindly help... my mobile no [protected] jyoti ludhiana punjab... your ludhiana service centre number is[protected]... i have only 2 days of warranty......

I am having sony experia z1. the phone was having battery backup problem, i submitted the phone to sony experia service centre, panchkula, ultimate services on 03.06.2016. they told it will take 15 days. after 3 days they informed the estimate as rs. 4800. but after 15 days they told wait for three more days. they kept these three days extended up to 06.07.2016. when i went to collect my phone, i was handed over a bill of rs. 5800/. i told...

I have purchased the product on 4th july 2016. the seller had registered on 5th july 2016 and i got the sms by confirming the same. i came to know that maximum of 48hrs it should get installed. however i have been calling the sony customer care from 6th july (2times) and 7th july (4 times) and now they are saying that your mobile is not registered (we don't see any request associated to it) and they raised the new request on 7th july (at...

Hi sonyteam,

This is prabakar @ iyyappan from pondicherry, i would like to inform you that i have dissatisfied with our sony service first time, since i have given my mobile for service to pondy center for few small complaints (charging connecter problem and volume key issue) on 14th june'16 as they confirmed that which will be cleared within 15days but i got msg from our team on 20th june'16 that my mobile is ready for collection,...

I submit my mobile phone for service 9 june, one month ago but still i am waiting. sony mobile known for his service but i m sreamlly unhappy. w[protected] still in pending status.
I want my phone as soon as possible.
Regards,
Raj
[protected]...

Display is not coming in Sony Bravia EX42. It was working fine but suddenly some discrete lines were coming and no picture could be seen on screen.Please note that the no black screen is coming.

Model Number: EX42
Warranty Period: Expired.

Please try to look into this as soon an possible and provide the date by which it is expected to get resolved....