Sony India Complaints & Reviews

Dear sir
I have purchased sony xperia t3 mobile phone on 10/01/2015. From starting i have a issue of battery backup problem. After several visits to sony service centre problem of battery drain not resolved. At last on 04/07/2016 i handed my mobile phone in
Sree balaji electronics (Sony authorised service centre). Still now there is no response. And now the service engineer is telling me to pay 21000/- rupees for exchange...

Anil suman
*03R1503679* purchased date-8/11/15
On screen thier was a green line on center of screen when we complained on 5/8/16 they changed the front pannel but thier is no clearity coming on screen we are fully unsatisfy with your service
and we are not feeling it like a LED but like a simple TV so its my request to change it as soon as you can otherwise I will claim at consumer court and pleas reply quickly as soon...

Dear sir/madam,

My name is mr. Rahul chauhan and i have purchased sony android tv model number kdl50w800c and serial number 4502446 from reliance digital (Borivali west-shimpoli branch) on 8th april 2016.

My tv got stop working on last week of july 2016 and so i launch complaint against it and my complaint number is j61818641. The sony services person had visited my place on 30th july 2016 and ask us to wait...

Sony india :-techincal problem


Sir, i bought android tv from sony - model-kdl-50w950c in nov 2015 product no :[protected] serial no _so[protected]. I had to get a fresh piece soon after purchase as it was some electrical problem such as (All external /internal connecting component carrying electric current eg usb cable blue ray, hdmi cable or tv back panel out put connector) as reason our blue ray damage mother board....

Dear sir
Its an extreme displeasure to let u know that my xpria handset is hanging up many many times since the day i purchased, when giving to sony service center, they had no clue of what is wrong and simply said its out of warranty and its hard ware problem, their call center no is not giving and explanation and the local service center where i put the phone for service has no aidea except saying its goign to cost you and it will...

I have purchased above mentioned handset from reliance retails shops outlet situated at shop no.7, laxmi anand villa, phadke road, dombivli east-421201. (c # 81650000 dt.14/12/2014) for rs.32990/-.

My phone was defective was never got repaired properly till date & need replacement now. details of issues are frequent shutting off, heating, mic problem, wifi/bluetooth problem, motherboard problem etc as per job sheet given at...

My mob no [protected]. I complaint my sony rv22 music system repairing issue last month, in that case company call back to mee and tell abt refund my half purchase money for my deck, then once again no reply on that, i also send my service centre receipt by mail, service centre staff behave very bad words also, also not refund my deck also, such a bad response from sony, don't take any sony products, also customer service is too much bad,...

Sony india — technical problem

Sir / mam, i purchased sony xperia xa f3116 (Imei number - [protected]) from chadha mobile house which located at near bhagat singh chowk, jalandhar on dated[protected] in rs. 20, 000. On very next day i was start facing some problems in my phone. Within two days i went to sony service point jalandhar and the technical person update my phone and make me sure that it will work correctly but...

I hv bought led tv sony bravia on 16.2.2016
Uddenly it's stop working on 30/7/2016
I hv lodge complaint and their engineer came chkd n he one part to be
Replace which will be done within 4/5 days
From 1st aug i am contacting their customer service they were saying
It's under process tdy i spk to them firmly they said part is not available in
India so they hv to get from abroad then only my tv will...

My sony bravia led tv not working since 20 july 2016. I complain in your call center on 20 july 2016. Your representative (Krish electronics) come for repair on 21 jul 2016. He told me my tv mother board burnout due to moisture, i told him to replace that, krish electronics told me that my tv repair cost go max upto rs 6000 only, but some money required in advance and duration of time approx 4 to 5 days. I pay money on 30 july 2016, today...

I bought android tv from sony - model-kdl-43w950c in july 2015. I had to get a fresh piece soon after purchase as it was restarting frequently. I got a new piece and serial number is 4501719.
On saturday, 30th july 2015, tv was not switching on and i made a complaint[protected]. Note that it started giving problem exactly after the expiry of warranty. So, i doubt whether the replacement given to me earlier was a show room piece?br...

I had given my lcd tv to the sony service center in velachery on 23rd july 2016 since the power fucntion was not working manually / by remote. After 3/4 days they informed that the mother board is to be changed and i gave a green signal. After three days they informed that the spare parts are not available but i am eligible for 25% discount on any new product i buy. I selected the product and informed them about the led tv - model no. Klv...

Sir / mam, i purchased sony xperia xa f3116 from chadha mobile house which located at near bhagat singh chowk, jalandhar on dated[protected]. On very next day i was start facing some problems in my phone. Within two days i went to sony service point jalandhar and the technical person update my phone and make me sure that it will work correctly but next day the problems are still in phone. I again went to service point and request to replace...

Amol Gupta on 7 Aug, 2016
I have purchased a 43 colour Sony Android TV KDL-43w800D on 1 March 2016. Now I am facing the vertical lines and distortion on the screen after just 1 month after complaint no body came to my home. My Service Request is registered with u vide ID 33663919.
I think it was the display panel problem and which needs to be changed and the cost would be around Rs. 22000. I was continue to watch the TV with...

Hi support team,
This is regarding my Laptop, which I have submitted to repair on Sony Service Center in April 2016 but after almost 4 months still they have not repaired it even not clearly telling me its status.
I have checked it online it shows status "Your Sony product has been collected". Not sure what's its mean as I yet not have any information about my laptop and service centre person suggesting it will take some more...

Complain regarding my Sony tv model no. KLV32BX300IN5 serial no. 2443999 my job no. J61794491 to change the TV display and I have been complain from march-2016 but there there no response from service centre and I am also deposit 10000 rupees to LIBRA TECHNICOM Varanasi, 01/07/2016 to change display but they always sey that we will change next week . Sir i am fedup from Sony service .sir it's my humble request to take any action....

Respected sir I bought Sony m5 at june 2016 my set shown problem auto switch on off, battery problem and a red spots show on screen I submitted my device nearest service center on 5jul 2016 but they are not repry them and and not give and satisfied answer. The service center is GLOBAL TECHNO CARE Alwar rajasthan
My job sheet no is W[protected] please help sir...

I have purchased a 40' colour Sony LED TV KDL-EX650 in Dec 2012. Now I am facing the vertical lines and distortion on the screen after just 2 years, after complaint An engineer came to inspect the TV.
He told me that it was the display panel problem and which needs to be changed and the cost would be around Rs. 22000. I was continue to watch the TV with vertical lines
till recently but now finally the whole screen is black,...

Hi Team,

Good morning,

Though there has been nothing good in my life since I bought your Sony product one month back.

This mail is with regards to an issue which i would like to bring in to your notice.

I purchased a Sony M5 Dual mobile on 11th June 2016 and a month later as, i was facing some problem with the mobile and i went to one of your authorised service center "Krish electronics,...

Mobile set not perfect complain many time buit not repair inperfect....