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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 136

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D
Dinesh Matiyali
from Bengaluru, Karnataka
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Complaining about your service center!!!

Address:Nainital, Uttarakhand, 263139

Hello,
My name is dinesh singh... I am from haldwani nainital, uttrakhand. I am just frustrated from your service center here in haldwani, you know i have given my digital camera since sunday i. E 26/06/2016.. For the inspection but still not got any proper feedback from them... Every time whenever i am trying to call them... They are just ignoring me and telling will let you know the status with in 5 min... I can not tolerate it...
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H
Harpreet Singh Khurmi
from Gurgaon, Haryana
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Sony tv 52"

Address:110029

Hi! Purchased a sony led 52"tv in 2012, no trouble till date but now there was some issues and the picture was not coming so called sony india for professional help.. Now the response point wise:
1) approached by technician monu on first visit, as per him a part is to be replaced of the mother board, approx price 14000/- and he would come back and repair at home - was ok by me.
2) called after a few days that the part is not...
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M
microinfo.cochin
from Ernakulam, Kerala
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Service charge for new tv installation by sony service engineer

Address:Ernakulam, Kerala, 682017

Dear sir

I have purchased a led 32 r 412d#42103 via invoice 652794 dated 25/06/2016 from bismi home appliances, international stadium, kaloor - 17.
The dealer said the company person will come on 26/06/2016 and install the tv we waited on monday mr. Niyas (Cell no.[protected]) came and installed the tv and asked rs.2500/- (Two thousand five hundred only) as service charges. And my sister gave the amount and when asked...
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N
Nalin Pradhan
from Noida, Uttar Pradesh
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Sony xperia m motherboard problem

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.sony.co.in

Sir: i purchased sony xperia m imei no ([protected]) on 14th of december 2014. My xperia m died suddenly 2 days ago. I had already got the jack repaired from authorized sony service center with in a year of purchase. The device was submitted to the authorized sony service center (Jp electronics-jp2/fy16-06/0000202) on 27th june 2016.
As per inspection at the service center i am told that the motherboard of my device has become...
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V
Vasim1583
from Dhanbad, Jharkhand
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Mobile phone

Address:New Delhi, Delhi

I bought a sony experia mobile phone last year in october.
Since i buy the phone. Touch pad of that phone was not working properly.
I visit service centre many times.
Earlier they format the phone or update software and return.
And phone was still not working proper.
I submited phone in service centre in may. For repairs.
But on the name of service condition of phone goes worst like. They demage...
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S
Sam G
from Dharwad, Karnataka
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Sony H/Phone MDR-ZX110-Blk

Address:Ernakulam, Kerala, 683 101

Sir, i am sam from ernakulam.I have bought a sony headset from lulu connect on 7/05/2015.After 3 months(26/08/2015) a problem arised that one of the ear is not hearing and we contact the service centre and they replaced the item.Then after a 7 month the same problem arised and we met with the service center.They r not willing to do any service for the item.since the item is damaged by few days from the date of waranty period they will not...
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S
Saumitr Chaturvedi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unruly customer support

Address:Mumbai City, Maharashtra

I purchased a Sony Xperia M4 Aqua dual from Snapdeal.com. After using it for some time, the microphone of my phone malfunctioned. I went to the their center to resolve my problem, but they couldn't do it as apparently I did not have the bill of my phone (which was misplaced by me) and the person said that my problem could not be resolved until my produce a bill so they could register my phone. I contacted to their customer support but apparently...
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R
Ravi Kosre
from Delhi, Delhi
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Xperia m2 mobile

Address:Nagpur, Maharashtra, 440010

Dear Sir,
We bought mobile two year ago.
after purchasing mobile its heated more at the back side.for resolved this problem i submit mobile to service centre within customer solve the problem then we used mobile near one month and found same problem again.near about 4 to 5 times we submit mobile in service center for repairing.
till date this problem continue with my mobile, please provide solution or any exchange offer.br...
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K
kumawat vijay
from Mathura, Uttar Pradesh
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About my laptop sony vaio model

Address:Mandsaur, Madhya Pradesh, 312605
Website:sony india

Good after noon sir my name is lokendra kumawat iam from pratapgarh rajasthan
sir iam complaining about my laptop which i purchased from my nearby city mandsaur MP so mater is that actually my PC is hang by time of 4 times in on on button after that automatically continue after 4 restarts then we can saw an movie and then complete of movie for about 3 hours that not response for back ony can power off option nothing else my laptop...
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Address:Amravati, Maharashtra, 4440905
Website:Sony complaine

My complaint no is 32696038 on 11June, this complaine this tine not done due to bad service of sony company and your kindly informe that few day not solve my problem then i go to consumer court,
Problems is not on (display picture not seen due to card problems)...
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D
d.ram
from Hyderabad, Telangana
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All formats not playing

I have sony bravia - klv 24p 422b. But this model not support all videos format. So many times i am unable to enjoy this tv and then i am feeling about this tv like a box. Please arrange an engineer to resolve this issue. My address is ram c/o bikshapathi 46-45 bagath singh nagar chital rangareddy hyd 500054...
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R
rnagpal
from Jammu, Jammu and Kashmir
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Mobile-sony c2305

Address:180020
Website:gmail.com

Mobile no. Sony c 2305.


Taken to your service centre at vista enterprises care gandhi nagar jammu.

For necessary repairs. It took 1 hr to reach the person listining complaints.

Felt as if i have entered a vegetable market. It was 21/06/2016 and i was

Assured to get my problem solved by 24/06/16. Where as on 25/06 i am

Told that another 3 days will take....
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J
Jay Amin
from Vadodara, Gujarat
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Xperia Z2

Address:Vadodara, Gujarat, 390011
Website:Sony.im

I usuallu buys electronic products such as tv. Nd handsfree from ur company only. Products are good but my recent purchase of experia z2 the phone is not up to the mark as described and i am not satisfied with your product. Really dissapointed. Contact. [protected]...
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Deepali Maniyar
from Pune, Maharashtra
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Z3 Compact

Address:Pune, Maharashtra, 411015

I gave my phone to Sony Service Center, Ashoka Mall, Pune for Mike and ear phone problem. They gave me high estimate of 9K for repairing the same so I rejected their quote but then phone came back dead. They said there was water damage and we can't take responsibility of it. Now they are giving me quote of 22K for repairing 28K thousand phone.

No one should by Sony phones as they are very slippery. Apple Phone is better option...
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D
dasanku
from Kolkata, West Bengal
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Poor service and poor product quality

Address:Kolkata, West Bengal, 700010

This is to informed to that unfortunately i have purchased a android tv (Model no - sony-43w950d-45" led on 16th april, 2016 from great eastern. After 1 month using 1 have facing so many problem, mainly facing auto restart issue... Concern is when i raise a complain for this issue no executive attained me and no proper solution given.. I have called up again and again for register my complain but no body picked up the call... After that your...
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R
reddyrox
from Hyderabad, Telangana
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Service denied for Z1 compact

Address:500010

I bought a Sony Z1 compact not more than 2 years ago. The battery has been draining completely within 2 hours of charging. I called the nearest sony service centre in secunderabad and they said that the service for z1 series have been discontinued more than 6 months ago and they cant service or replace my phone's battery.
I paid a premium for this phone and being denied service is a huge arrogance on the service centre's part. Is...
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P
punjawat punjawat
from Udaipur, Rajasthan
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Projection tv

Address:Udaipur, Rajasthan, 313001

I had purchased a sony projection tv 8 years ago. a few days ago it has stopped working. when i switch it on, the sound can be heard for a few minutes and than it goes silent. but the picture is totally gone.
once in a while, when i switch it on, the picture and sound are working. But after switching it off, next time when i switch it on, it does not work.
please resolve at the earliest.
i have tried to contact your...
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N
nageshyenamala
from Bengaluru, Karnataka
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Sony w70c TV is not working

Address:560098

Hi Team, I bought Sony w70c series 2015 model 7months back.
From past 5months we are facing issue, suddenly some red light is blinking. Tv is going some mode entire screen will go blank.
I don't know how to resolve this problem.

Please send Sony service engineer guy to resolve the issue. Attached is the bill details.
Kindly contact me.
Thank
Nagesh...
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C
carrot
from Valapattanam, Kerala
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Non service of Sony Bravia LCD having International warranty

Address:Palakkad, Kerala, 678733

A Sony LCD Bravia TV was purchased from LULU Hypermarket Kuwait on 17/8/2012 Model No.32BX350 and Sl.No.2016817. The TV was not functioning and the local service here at Palakkad, Kerala was informed about the complaint and I was told that it is apanel complaint and has to be replaced. For replacement an advance as sought by the serive centre was remitted but now since the TV was not purchased from India they wont be able to replace the panel...
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S
sanjeevjain1964
from Delhi, Delhi
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Harassment by sony india authorized service provider

Address:New Delhi, Delhi, 110016

Reminder-1

I am a constant sony user. Cause of the quality product, i used to buy sony products even though its price range is bit high. I have sony tv model no. Kdl65hx925, serical no.2420011 facing display problem. I have contacted to sony service centre, a person from m/s f1 info solutions & service pvt. Ltd. (Sony authorized service centre), unit no.208, 2nd floor, building no.93, ashok bhawan, nehru place, new delhi-110020...
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