Sony India Complaints & Reviews

I have purchased this television in dubai through one of my friend in jan 2011.
The tv was working from may 2016. By contacting sony service centre, i came to know that led panel got problem and tone replaced at cost of 26500 rupees.
How come the led panel can go wrong within 4.5 years.?
What about sony reliability.?
I didn't expected this quality from sony.

Another sad point is the service, the...

Dear sir,
My name is Raman my device is Xperia D2302 prblm charger conectar is not working so I deposited in service center 4-june-2016 but service center person told me that ur device is not repair because some part are not reflect is our s/w so pls suggests me other wise am going to consumer court .
Wo - W[protected]

With Regards
Raman...

I have submitted my sony xperia c4 dual to sony service centre-fortune, pradhan tower, 5, main road, ranchi, jharkhand due to abnormality in touch pad . Since i have submitted my phone on 4th of july 2016 with a assurance of getting my phone repaired within 15 days but till date it is not available to me.On asking from the service centre they say that the touchpad is not available in thier stock.After going to service centre three-four times...

Hi,

With great regret i am writing this email. I am new to sony mobiles. I was using other brand mobiles (2) for almost 3 years without any issue and as i wanted an official phone, i opted for sony xperia m4 aqua dual android phone after suggestion from my friend.

The phone was working fine for almost four months and later it started behaving abnormal. My usage was very low with the phone and there was no rough...

Hi,

I have bought sony xperia c3 for 20000 it worked fine for 1 year. After my warranty is finished within 3 days my mobile started troubling me. One fine day it shut down and never restarted again. I was worried and took it to the authorized service center, they checked and informed me its mother board issue and need to be replaced, they took 6700rs/- from me. After 2 months i again got the same issues like automatic shutdown,...

I have a sony bravia tv and it had some display issues due to which the tv stopped working. i had lodged a complaint on the customer care on 10th of july 2016 (id[protected] and was promised that the complaint is lodged on priority basis and i will get a technician the very next day still the technician has not come. i called several times to customer care and service center finally one week back technician came and took my tv. again i called...

Hi,

I am compelled to write this complaint following my experience with "vigneshwar services" to fix my sony experia z phone. My phone had a battery problem and a broken back panel which needed replacement.

To start with, behavior of service center executive was utter disrespecting and unprofessional. I took the token, waited for my turn to explain my problem. But when i asked to explain me the charges to be...

Name prasanth
[protected];[protected]
Work order number: w[protected].
I bought c4 dual mobile last year, mobile is full of hardware problem totally 5 times they changed the display touch but again and again problem will come. at finally i submitted my mobile on july 16 2016 erode. i dont want that mobile again i need a replacement or money refund immediately. i contact them many times but no action from sony side. but...

I am aditya joshi from thane (W). Mob [protected]. My rv22 deck not repaired by your service centre, also not tell about charges for viewing my deck, also bad talking language by your customer representative in service centre, also last 8 months the service centre shifted, and my deck not repaired also not return to mee, it's too much bad service by u, shall i complained to police station or court...

Dear sir,

I purchase the sony led tv & home theater in 2013 but from day first i am suffering huge problem in home theater & tv
1) dvd & home tether

 in year 2013 dvd player not working properly which resolved under warranty after complaint.
 in year 2014 both left & right speaker sound was not proper in that left speaker change under warranty but still right speaker not change after complaint.br...

I have submitted my sony xperia c4 dual in warranty period at (chaitanya electronics, pune) on 18th june 2016 due to facing a touch problem. today its more than a month and still i have not got my cellphone back. and they are not giving me and telling that they are unable to repair.
I want my phone repaired within 2 days... this is too much now.

Contact me : [protected]...

I have bought a phone sony xperia m4 aqua dual 16gb black. Now i found that this phone doesn't work well.
Its gps is not working.
It is heating at very unacceptable level.
Phone is also too much lagging at every time.
This is completely company defected phone.
When i was going to its service center, they kept my phone for a day, but still my phone doesn't working well.
Now i don't trust on sony,...

This is the worst experience i have had with sony. i recently bought a led sony tv from bareilly on the 26th june, after a couple of days, i spotted a black spot on the extreme right hand corner of the tv. after making numerous calls to the customer care centre in delhi, the engineer finally came, took some pictures and told me a story saying that he will send the pictures to the sony delhi head office for the replacement of the set since...

A very tiny rubber band kind of thing that holds the charging slot cover has lost its elasticity n hence came out of the charging slot cover now that slot cover doesn't fits in and it hangs loosely. this flaw has questioned the very boasted feature of xperia x1 of being water proof is flawed. on asking for replacement of the same at authorised service center of sony mobile phone, they said that small elastic band that holds the cover in position...

Dear sir,

Sony authorized services center,

Kota-324007

Rajasthan


Details of sonyphone :- xperia c -4, mobile no:- [protected], ticket no:-[protected], name abhishek jain.


I am a using sony phone c-4, i purchase it on date:-13/10/2015, due the brand name of sony and have a faith on the company, i purchase it for rs.21500/- for a common man its is big...

I have send several mails to sony india complaint forum as well as service head of sony tv, but till date i have not received any reply to my complaints my email is [protected]@gmail.com since more than months i have been sending mail as well as speaking with customer care nilima dharve gave ony assurance but no reply to my complaints when i wrote to head office through service head mail again assurance is given that regional office has...

I have purchased this cell & attach all informations & service center says that the piece is damage & cant consider it in warranty case.
I am using phone & i am sure it didnt fall or drop from me so that it damaged, may be it damaged in my pocket coz of its size or that your mobile body is so weak.
So please do legal favour otherwise give me your grievience redressal email id i will manage.
And i have many another options...

Model no. Kdl-32nx650 n5
Sl no.3250528
Customer name. Hanamant b rampur
Job cord no. J61461507 dt.[protected]
No any responce till today, this is your reality? Pl reply immediatly...

I just buy sony experia c4 handset.. Since last 10 days ago.. I goes to much hang when i was in call it will become total blank then it will not able see anything on screen, phone is on but u could not do anything because display is gonna black and it will not operate...
After restarting it will start.. After call this will happen again i totally dispointed with this phone... I wonna replaced the phone
It will replace or not???...

Please rechange the product and my cash in reply i have seriously please return my amount, this product very old and not working, please rechange the product i requested him... This product not working and not charge please refund my amount soon... This is sony company this a duplicate product iam not happy please refund my amount...