Sony India Complaints & Reviews

My Sony TV model KDL46W700A Serial No. 4309898 display panel ran into problem for the past 2 months. It was a 2 years old TV and got it for almost 90K. With in 2 years it ran into issue and the Sony Service people say it would cost 30K to replace the panel. This is not fair and being a reputed brand they can not have this kind of quality. Why I am saying this is this is my 3rd Sony TV which is running into issue. The other 2 are not yet resolved....

I gave my phone for service at one of the Sony Service Centre. Service personnel told that it will take 15 working days to repair. But, when I call a 20 days after they mentioned it will be done in another 5 days. when I called on 25th day all of sudden they started saying that they started repair 1 day before and it will take another 7 days to finish....

Hi i bought a sony led 55 inch tv on jan 15th, but the tv is not working just after 3 months (Red light blinking). I filed a complaint on april 16th and the same is assigned to sony center in alwarthirunagar. It is 3 months now and the issue is still not fixed. One of the service person came for checking and said the display is gone and we need to replace the display and that will be don in 4 to 6 days. It is been 2 months now and it is still...

I have purchased sony dsc-h 70cyber-shot camera from your authorised shop at gokulpeth, nagpur (Maharashtra) on dt/16/06/2016 i had been there for purchasing a new battery pack for same. (Np-bg1) the sales person had behaved adamantly and told that sony has stopped manufacturing the battery and hence it is not aviable. He also said that i can get that ay m/s altaf. H. Vali stpres nagpur1). Pl confirm whether sony has really stopped manu facturing....

I had ordered for a sony cybershot camera one usb connector
last month. The connector has come to the service centre
i had paid an advance of rs 1500/- while placing order last month
they called me to collect the same, i had misplaced the order sheet they gave and when i told them, the man who is incharge for payment refused to hand over the usb connector since i dod not produce the order sheet given by them.. I had to...

Dear sir,
This is with reference to the sony bravia television purchased by us on the 2nd of october, 2015 from the croma outlet at bandra link square mall. The following are the details of the purchase and that of the product:
Item description : sony led 127cm kdl – 50w900b 3d
Item no : 185065
Pos reference no. : [protected]
Price : 85405
Invoice date : 2nd october, 2015
Promised date :...

I bought the Xperia z3 one month back, enticed by the features able to take videos and photo underwater, as per advertise, Swimming pool.

4 days back, i take that phone in a water pool(clear chlorinated water).
I kept the phone in my hand only and it was not merged fully in water, only water waves strike to it.
After one minute when i click on the power button to take the picture it was dead, phone went dead immediatelybr...

Answered all questions and won sony tv in jokerquiz through facebook they have taken 250rs from my mobile balance
Im ordering u to return my money back ...or u will face the circumstances

dont fraud people ...
I have read all the complaints on this website seems to be this is completley fraud . The main member of this website should be punished severely ... Plz take this complaint seriously ... Thank u......

I have purchased sony xperia m4 aqua dual by 12th oct. 2015 from poorvika mobiles chennai. I have faces mother board issue on march 2016, so i have given my mobile for service to sony repair center, they have repaired the same & gave back to me, but now i am my display is not working suddenly. I am fed up with sony mobile, as i am getting back to back issues in my mobile.
I already raised customer complain. If i am not getting satisfactory...

I gave my ps4, which was in warranty, for replacement at the sony service center, namely vigneshwar services no 659 ground floor 17th d main opp. Koramangala club 6th block koramangala, two weeks back and they keep on promising to call me but i have not received any call as of now.
Now the disk reader of my ps4 is damaged and these people keep on making false promises about the dates. First they said it will take 5 days and they will...

I regrate to inform that my name is meghraj meena from sanganer, jaipur. My complaint is about my handset sony xperia c3 dual. The date[protected], job no. W[protected], ticket id-[protected] & model no. D2502 emei no. [protected]. I have given my phone for repairing at the service centre - 3-a, ram nagar corssing, near sodala thanaraj bhawan road, civil lines, jaipur-302006, rajasthan but the estimate of the repairing so more so i take...

On 03/11/2015 i purchased sony xperia c5 ultra dual from omkar mobile in indapur today i have problem for touchscreen right side not working and body is lose then i visited sony service center they said device is not valid for warranty because no screw is here inside body, totally 5-6 screws not there..
I never opened mobile before..
Question is where screws are goes?
And what about my warranty...

I have purchased a sony xperia m4 costing approx. Rs18000 on april 2016. However its has less features than any other brand of same price but i still purchased it by its brand name and its design.

After few days o[censored]sing it, i found that its microphone is not working in loud speaker mode. When i talked to the customer care of xperia, they suggested me for reset it. But problem was still persisting. Again i reset it via xperia...

Hi i am jitendra singh from jaipur, my handset xperia c4 dual was switch off and not charging proper than i contact to sony service center on 26th may 16, after service center return my handset on 8th june 16 but problem still not resolve than i submit my handset again on 10th june 16 to the service center but this service center guys saying me that you opened your mobile thats by its not in the warrrenty period and it will be chargeble arount...

I bought a psp E 1004 console through amazon. The bill was invoiced dated 15.6.2015 from one vovek computers trichy. However it display panel stopped working on 1st June 2016. It was taken to service centre in rajouri garden delhi on 11th June. They however refused to entertain the repair saying that the dealer was not on list and necessary approval has to be taken from sony company. They refuswd to provide any receipt for request and said...

Actuallt i am transfer from indore (m.p.) to surat gujrat
In indore my pen drive hard ware cost is 3147 rs
But in surat custemer care give me estimate 4200
This 1200 difrence which is approx 30% diffrence
Give me clearification
And indore custemer care says me all india sony rate same
Why i am giving more 1200 rs for it
Why this type of person heres to custer...

I have purchased sony led 422b model one and half year back. Suddenly it is not working. After late visit of the person from sony centre told their is a fault in the board due to power failure. I want to know i have another two tv in my home, they are working from last 10 years. I have purchase the big brand sony led on instalment, i thought it will work for atleast more than 10years. But all worst. I will not recommend to buy sony product....

Hi,
This is to inform you that today I have went to sony mobile service center-(Haapy Care, Nayapalli) for repair my handset at 01:55pm,
But the executives are sited there behave like owner of the company and which way they are talking.
Also like to inform you that if a customer drive to 15km with temperature of 38” C to your service then they cant wait for 5 min.
In front of gate there have a board as there...

It has been just 4 and 1/2 months i bought my phone. its under warranty. it suddenly switches off, this happened continuously for 2-3 days and then it was switched off permanently. the set is completely dead. i have given it for repair in sony repair centre since 5 days. i am trying to reach them via phone to know the status, but no ones answering my call. it looks that they are not bothered to answer or purposely doing it as it even showed...

Sir, I am having Xperia L c204, this phone is very very slow, two times flash this phone, but that was few days only good, after few days same problem. Now I am using contact, and call log that option is open very very slow. And some time that is automatically switch off. Mostly images and videos storage in sd card onl.. Please solve my problem. Because I am like Sony products....