Sony India Complaints & Reviews

This is to inform you that i have purchase a sony experia mobile on 14th May 2015. while after one month uses suddenly microphone stopped to working. i have visited to service centre (Janakpuri New Delhi) and request to resolve the solution ASAP, but the representative(Pooja) who was attending me has committed me that i have to submit my mobile for two days and i did the same. after two days when i called there Mr Harpreet has attend the...

I have purchased KDL26EX420 IN 2012. I GOT THE PROBLEM ON 3-JUN-15. The colors of TV were not correct, there was high intensity in colors. TV was working with HDMI, Computer and Digital set top box giving output. I complained on sony toll free [protected] they registered complaint and I got message back that your complaint id is 25805401 with phone no of sony service center in agra (GAP Electronics).Engineer Mr k k visited on 7 jun 15 and...

R/Sir, I am owner of Sony Xperia M2 Dual mobile handset bearing IMEI Number [protected] which is under warranty period. At the time of Charging the handset a liquide line appears on screen due to some technical fault/problem. I contacted Customer care Center Bhiwani many a times in last 3 months and the same handset also sent to Bombay unit of the company regardingr this problem by th, e said customer care center. But after spoil 3 valuable...

I bought a vaio SVE14A27CNH in Nov 2012 with 3 years extended warranty. Ist its left hinge broke which was repaired by the service center, now again the right hinge has broken, but now even when the laptop is in warranty period the service center people are asking for 17-18 thousand for its repair. Please help as its a manufacturing defect....

i had bought sony bravia 28 inch LED TV on 29/04/15 and it was found to be defective. Since then the panel has been replaced twice but both the times it was found to be defective. Now they have taken my tv for repair about 7-8 days ago and they have not yet given the tv back. I am very disturbed with their service. Kindly help...

I WAS PURCHASED SONY X PERIA M LAST YEAR AUGUST 2014. AFTER 4 MONTHS MOBILE HAVE PROBLEM IN DURING THE CALLS SO I GAVE THE MOBILE IN SERVICE CENTER @ K.G ELECTRONIC TIRUPPUR. TEMPORALLY PROBLEM RESOLVED. BUT AGAIN THIS PROBLEM CAME FOR THIS MONTH AGAIN I GAVE SAME SERVICE CENTER. I DON'T KNOW WHY THIS PROBLEM WILL COME FREQUENTLY KINDLY GIVE ME THE PERMANENT SOLUTION NOW ALSO CAME SOME NOISE AGAIN SERVICE CENTER PEOPLE TOLD 2G/3G NETWORK...

i bought the phone on 07.06.2015. but it was having some problem in its working and so i have given it for repair but i have not get yet i[censored] r giving it..its ok otherwise i am informing and suggestion to all people.. and take it consumer court... and now i dont want the repairing phone i want pack phone only.. otherwise give me my money back job sheet no. W[protected] NAME- Gaurav mobile no. [protected]...

i bought a sony xperia z ultra phone within a month its touch panel cracked without any apparent reason then i submitted it to sony authorized service center at janak puri new delhi on 28 may 2015 my job sheet no. is W[protected]. they said this phone can not be repaired and they will change it to a new set if i agree to pay 50% of the mrp of the phone i agreed and they told me it will take 10 days i said ok and also confirmed when they...

Dear Sir/Mam I purchased the Sony Xperia Z1 and IME number is : [protected] here I am facing some problems from last two months on wards i am facing the problem with my mobile. Camera is not working properly when capturing photos am by using flash. The flash shade is coming on photos. Regarding this i given to your service centre two times but problem was not rectified and another two problems are added. After receiving my mobile from...

. We booked our complaint one months back in your customer care service complaint no 25526222 after 10 days one service engineer came from anna Nagar service centre without any testing he blindly informed us pollards problem (screen white forming) expense will come around 12, 500 same time you have purchased lcd tv from abroad and after thathe claimed RS.200.00 for service charge but he refuse to give bill for that same time he recommended...

Your reply to the SERVICE REQUEST No.1-[protected] is not at all satisfactory. The original board of the mobile was replaced with a used one during warranty period without the consent of the consumer arises a question on the credibility of Sony India and is also against consumer rights. I want to know only one thing from Sony India and not from Sony Service Center. “Is it a general policy of Sony India that in case of replacement during...

i bought new latest sony xperia smart phone 10 days before . due to some technical defect, it not working, so, sony xperia center can not replace that phone . currently, my smart phone go to repaired for 10 day . but they can not replace this defective peace .. so, what can i do ? please guide me ....

I had purchased Bravia KDL-42W700B LED TV on june-2014. Right from the day, I have been getting continuous issues and the details are below, 1. Complaint Number not available - August 2014 - Horizontal lines displayed on the screen (Called customer care number and they confirmed that service representative will visit my home. But no one had come) 2.[protected]/Aug/2014 - I again called customer care number and found first complaint...

colour issue Sony LED TV KDL-EX520 in Feb 2012. Now I am facing the horizontal RGB distortion on the screen, when approached the customer care, they asked to do the Factory settings which I did but the problem still exists. they told us to change display panel. Any one can help me how to resolve this issue....

I Mr wilson thomas had given mobile of my sister neha D. job no W[protected] model no C2305 had given mobile on 11june til that date til now not a single phone came from services center your she revise is worst not able to handle the customer care if my mobile will not come as soon as possible I will complaints to consumer court I want it by tomorrow. worst services can enter in thane...

I bought a SONY portable charger(3800mAh) . I purchased it approximately 15-20 days ago. very soon i realised that one side of that charger (the upper side) was made of cheap quality plastic which gets scratched pretty easily . It is completely scratched and looks really bad if i carry it out. The purpose of buying this commodity has failed as the most attractive thing was it's appearance . I request you to please replace this product or...

Dear Support, I had inform the sony india through mail that i had lost my cell on 13-june-2015. i had send the mail on 14-June-2015 regarding the issue . Unfortunately Sony India block the different device after that i again send the mail on 15-june but still no updates and support from Sony India . I am very disappoint form the Sony India . Kindly Help me out to find my cell phone . Model No:- XPERIA M4AQUA/BLK/E2363 EMEI No:-[protected]...

I had purchased xperia z3 on 11th jan 20015, in end of april my screen was broken and I submitted my cell to parshwa service center at Vadodara( 28 april ticket id is [protected]), they had return my cell after one month(almost 24th may) with new screen for that I had paid 12300rs. but after receiving phone I found that there is some serious issue of mic, heating problem and battery issue. for that I return that phone to service center...

To, 27.05.2015 Customer Service Manager, Sony Authorized Service Centre, Club Electronics, E-25, South Extension Part-II, New Delhi-110049. SUB: - REGARDING THE DISSATISFACTORY CUSTOMER SERVICES Dear Sir/Madam, I am writing today to complain of the poor customer services we have received from your company on 21.05.2015 in respect of the complain of our LCD through your Job Reservation Number009100318615051900304...

third class company i have ever seen . i gave my cell only just for back panel estimate and without my permission the aproved to repair my cell . and when i asked to give my cell back without any repair than they are not listening . sir i cant pay 18000 rs . but not prblom for money you can do every thing you can cheat ny one ....