Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 233

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
aayush7500000454
from Karnal, Haryana
Report
Copy

PROBLEM IN NEW PHONE

Address:Ghaziabad, Uttar Pradesh

I am very disappointed with Sony and planning to contact with consumer court against Sony Coz I have pupurchased a new t3 but it is notime working properly from the starting even after giving two times to ur centers but the problem is remain same. So its my humble request you to take serious action against my request or give me the solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chintaman
from Pune, Maharashtra
Report
Copy

tv has not start

Address:Balaghat, Madhya Pradesh

we purchace a sony LED TV of rupees 80, 000 the tv has been not start properly I AM bank manager mymobil no:[protected], ham ne kal tv ki complaint kari thi to kouy nahi aya please as soon as possible YOUR FAITHFULL C B NIMJE NEAR KAWRE GARDEN, ANAND MARG WARD NO:32 BALAGHAT....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BHIM KUMAR
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding laptop service.

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Mam, Myself Bhim Kumar, I had purchased a sony vio laptop on 26 march 2012 with 1 year warranty. After that I have extended 2 year warranty from Sony Service Centre. Now my laptop have some problem in Mother board, I Saw it on sony service centre in Noida sector 2. But they denied me for it and demanding 12, 000 rs to me. So sir I want to say what is the benefit of warranty? This is not a good symbol for reputed company. It ma...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nirj Kumar
from Delhi, Delhi
Report
Copy

Issue of Phone Warranty

Address:New Delhi, Delhi

I purchased Sony Xperia C-2305 on 18th May, 2014 from The New Mobile Mart Shakarpur, Delhi-92, My Mobile screen was damaged on 16th Oct, 2014, My phone is under warranty So when i visited at Sony Service center for repair it, After checking they said my phone activated in Dec 2013, So its not in warranty. So i hereby attached my Bill Copy that i purchased it on 18th May 2014, So how could it possible that its activated in 22nd Dec, 2013,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bowsky
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lack of service response for repair of lcd tv

Address:Nilgiris, Tamil Nadu

1. I had purchased Bravia LCD TV NX 500 Monolithic in Apr 2011 in Dehradun. 2. At present I am posted in Wellington (Tamil Nadu). 3. I am having problem of double screen since one month. 4.Called up on service centre & help line on[protected] coimbatore service centre.Spoken to them three times in past one three weeks & given every detail but no response.They asked me 400/- for checking only & I have agreed also but even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
i d sharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no display

Address:Mandi, Himachal Pradesh

no display on my 40 NX500 LCD with signals display checking connection with external speakers only..sony engineer checked the panel and it was ok.The problem is with the circuit ic based board.The service center at Nerchowk, Mandi HP is unable to repair it.It has been 4 months now....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
ishdeep201
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Play station network (PSN) account hacked

Address:Nainital, Uttarakhand

Sony Provides a playstation network account to the playstation users .I have had a PSN account since 2011 .One can also buy game through this account online also, so they are directly downloaded i the playstation instead of a hard copy in form of a Disk (generally blue ray). Essentially these games get linked to your PSN ID . I bought once such game online on the 11th of October from the PSN, I played the game for 2 days and after that my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
richajian1989
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xperia ZL not working properly

Address:Jamnagar, Gujarat

I have bought my Xperia ZL IMEI:[protected] which has started giving problem after 8 months its speaker is not working properly. I have consulted service centre twice but they are just updating software and the problem is with hardware they are not taking problem seriously. Due to this Iam not able to use phone and feeling cheated even after spending so high amount on buying mobile phone. Even after complaint, they everytime keep...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayushm033
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replaceable warranty with new phone - but not done as committed

Address:New Delhi, Delhi

I purchased experia Zl phone on 9 jan 2014. but regular fading of signals and over heating of phone when not used. is the major concern due to which it is replaced but with old repaired phone, as not promised, but the same problem continues with the replaced phone also den suddenly my mic also stopped working due to which i submitted my phone to service centre, now this time it has taken more than 1 month, still i am not able to get my phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pratik368
from Mumbai, Maharashtra
Report
Copy

mobile phone not working properly

Address:Vadodara, Gujarat

i have bought my Xperia ZL IMEI:[protected] which has started giving problem after 8 months its speaker is not working properly. i have consulted service centre twice they are just updating software but the problem is with hardware they are not taking problem seriously...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
C B NIMJE
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV IS NOT START

Address:Balaghat, Madhya Pradesh

WE PURCHASE TV ON DT.10/10/2013 BILL NO.19169 SONY LED MN4241800 OF RS.79000/- FROM MOHAN WATCH HOUSE BALAGHAT MOB [protected],[protected]TV SHOP) IS NOT RESPONSE WEF 01/11/2014.I AM BRANCH MANAGER OF SBI BALAGHAT MOB NO [protected].I AM NOT SATISFIED FROM THE SHOP. PLEASE RECTIFIED THE PROBLEM AS EARLY AS POSSIBLE. YOURS FAITHFULLY, CHINTAMAN B NIMJE NEAR KAWRE GARDEN, WARD NO 32, NIRMAL NAGAR, BALAGHAT DIST-BALAGHAT(M.P.)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jyoti Parkash Singh
from Basi, Punjab
Report
Copy

Regarding LCD Bill not product after 22 days

Address:Amritsar, Punjab

Respected Sir, I Bharti Gupta, I have purchased one LCD 32 Sony Brother, Hall Bazar Amritsar on dated 17-18 Oct. 2014 on Installment. I give advance Rs. 2000/- The abovesaid Sony Brothers says bill was issued after 3-4 months. First of all abovesaid Sony Brothers Amritsar delivery to me LCD broken and replace after 3-4 days Regards Bharti Gupta [protected] Anteryami Colony, Amritsar (Punjab)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suyashr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DSC-HX10V camera

Address:Mumbai City, Maharashtra

hi, camera model: DSC-HX10V bought in 2012 December Visited sony service centre in 2013 June Visited sony service centre in 2014 with the same issue of keys malfunctioning Visited SONY SERVICE CENTRE ANDHERI WEST on 04/11/2014 a person was called by the desk attendant to check the camera and he was all smiling and said yeah such problems comes in the camera as if it was a common thing. Later the manager was called and he refuse...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kureelravindra
from Bareilly, Uttar Pradesh
Report
Copy

VEARY POOR SERVICE

Address:Moradabad, Uttar Pradesh

Sir I booked 3D Glass Model No-TDG-500P on SONY EXCLUSIVE, 13-Avas Vikas, Opp.Rani Pritam School, pillikothi, Moradabad-244001 on dated[protected]. With challan no-885/18.10.2014. There told me it will dilivered you by within 2 days. But after 2 days they take another 2 day. But till Today 04.11.2014 they not dileved me and not give me satisfactory answer. plz take some necessary action this type of Shopkeeper. Thanx....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suraj S Y
from Pune, Maharashtra
Report
Copy

pHONES

Address:Nagpur, Maharashtra

pURCHASED Xperia E3 dual 15 days back, Not able to download internet settings on SIM1, atleast 10-12 times informed customer care, even after i didn't get any support/help on the same, as per their instruction i visited nearest service center after getting my software updated the same problem recurred. When this was conveyed to Customer care executives they were telling all non sense stories. Sorry t mention their name Mr Dheeraj, Mr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
snaveenkin
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

efective panel

Address:Ernakulam, Kerala

-- I am NaveenKumar from Tripunithura, Ernakulam, Kerala, an unfortunate buyer of a SONY TV-model KLD32EX650 in 8/'12.I opted for SONY only because the dealer assured quick, special unique SONY service.But now I am forced to contact you by your own servicemadam. The case is as below: THe TV started to show double image and parallel lines thru out picture early in Oct.I complained to your CUSTOMER CARE CENTRE-MADONN.vyttila, ERNAKULAM.They ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bijayakumar1983
from Cuttack, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Television Bravia KDL-32NX650

Address:Khordha, Odisha

Product details:- Product Registration Code : [protected] Model Name : KDL-32NX650 Serial Number : 3252150 Date of Purchase : 08 April 2014 Dealer Name : HINDUSTAN ELECTRONICS Dealer Location : STATION SQUARE MASTER CANTEEN STATION SQUARE BHUBNESHWAR, STATION SQUARE, BHUBNESHWAR ODISHA-751001 Dear Concern, I have submitted my complaint on dated 26th September, 2014. Accordingly they have visited to my Home & suggest that Monitor...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek72
from Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEFECTIVE SONY XPERIA Z3

We had purchased Xperia Z3 on 30/9/14 from M/s Reliance Retail Ltd. IMEI No. [protected]. The phone had a problem of excessive heating. We called up the toll free number and they told us some steps but on following them the phone started going on and off on its own. We again called up the toll free number and they asked us to go to the service centre. The phone was given to them for two days and they updated the software and returned...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lavina Pinto
from Mumbai, Maharashtra
Report
Copy

Defective Sony LED TV

Address:Mumbai City, Maharashtra

Hi, I had purchased a Sony LED TV in June 2011 for Rs.90, 000. Since I'm a Sony brand loyalist, I went ahead with such a huge purchase but was shocked and truly disappointed when 15days ago the TV started developing a black line in the middle of the screen whenever we switched it on as if the TV was broken into two halves. When the mechanic from Sony TV came home to check the problem, he said that to fix this problem we would have to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
puthett
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

25" sony vega tv board was taken for repair and given back after one month without making it good

25" SONY VEGA TV Model No KV- XF 25M8J purchased from Dubai around 8 years back got into trouble in the month of September2014. Madona Electronics, KANNUR, Kerala SAID TO BE THE AUTHORISED SERVICE CENTRE of Sony was informed and a technician named Athul visited my house and after inspection of the product i was told by him that the compliant is due to non functioning of LOT.He further told me that the mother board is to be taken to their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy