Sony India Complaints & Reviews

To whom ever it may concern, I have purchased TV Model no. KLV 24EX430 for Rs. 17900 at Girias Investment Pvt. Ltd. on 30th Dec 2012. Within one year i got a board (automatically turned off and on) problem and changed also. The same problem arises now and i contacted customer care. Sony person has come and checked. Now they are asking Rs. 6000 for replacing the board. If the same problem arises in the forthcoming years i have to spend Rs....

Sir, I purchased sony mobile one month ago, and got insured from daily apps, as per below mail point no 3 insurance company required a quotation from authorized service center with seal before hand set repaired, after approval of quotation mobile an be repaired, i ask same at you haridwar service center but they denied to give any quotation, i talk to owner Mr. Ranjan also but he has also denied, i ask to insurance company that without...

Hai, I had given my mobile sony expria c2004 service on 26-08-14 and i got delivery on 22-9-14 but i got problem in my phone while double tapping my mobile i got blue lines in the corner of my phone. You doesn't Replace it properly. After getting from service i got lot of problem with my mobile0and i had warranty for one year and my service ticket ID - [protected] What are you going to do now? I need my mobile in good condition. I need...

I have bought Sony M dual. It's needed update.so I have gone to sony Authorised service center Accel Forntline at Madurai, Tamilnadu with my mobile bill on 6.00PM.I have raised ticket for my mobile update.but Receptionist refused to take my mobile to resolve the problem. She said I want to go home earlier because of Saturday so I can't take your mobile for resolving it will take more time so I can't process your request.you go and come back...

I have purchased a Sony xperia ZR through online on January, 2013. Within a month the phone had some issues with battery and on/off button. I have submitted the phone at a service center at chennai. [Chennai sevices, Tambaram]. They examined the phone and said that my phone battery was dead and they would replace it.I waited for 1month in vain.After 1month the manager[kannan kumaravel] informed me that, my phone was not purchased at registered...

I have a problem with internal storage since the date I bought xperia c last two month only updated the preinstalled apps and it started showing me low internal storage leaving no space for installing any more apps. does this phone was designed only for making calls? i paid Rs 18000 its not worth on box it is given 4gb internal space . pls solve the problem i have request solution on customer site also but din't get any solution.. my email...

My TV Model No. KDL 40EX720 IN[protected] Serial No. 2421070, JOB No. J42697362 submited on date 2nd Nov. 2014. TV Purchase date 31st Oct. 2011. For repair advance of Rs. 10000 paid to Service Centre - M/s D.G. Mobile Service Centre, Panvel, Navi Mumbai. I am following the case since last 13 days but no service regarding panel exchange is being given by the service centre. Kindly look into the matter and reply on my email- [protected]@gmail.com...

I have Purchased a Sony Xperia C6902 at Poorvika Mobile World, No 525.Thiruvotriyur High Road, Near Pandiyas Hotel, Old washermenpet-21 on 29.10.2014. My IMEI : [protected] and its cost is Rs.32000/=. I have started using it from 1.11.2014 only. Even my sim is activated on same date only. You can check and verify it. While using this set, it gets automatically HANGED, CAMERA IS BLINKING AND MOBILE GOT OVER HEATED. On 7.11.2014 evening,...

sir/mam i ve buy a bravia tv model number is 40r482b, i ve provide u a invicebill copy still no one has come for tv instalation, even i ve make complane in ur custmer care many time complane number was[protected] & 22294184 &[protected] sir/mam please resolve my problem as soon as possible...!!!...

Dear sir/maam subject- lack of cooperation from Sony service center and retailer I purchased a z1 compact on 13/5/14, from Bangalore India (Retailer- RIDHI SIDHI MOBILES). The IMEI of the set is[protected]. I purchased the set from one of Sony's authorized dealers. On 23rd September 2014, the cellphone stopped working, it over heated and vibrated non stop for several minutes, the cell was rebooted and it worked fine for...

Dear sir/mad i am purchase your company mobile phone xperia c 2305 and after one month m face problem like intranet speed issue and some app not working properly like this, and m going your service center w.k road meerut and center employ told me mobile phone is demanding some updates m agree to this and after 4 hours he is return my phone and says phone is ok but after this mobile create issue hanging problem and mobile phone...

Sir, I have baught my mobile on 07/09/2014... Now the phone is not Working... I have given the mobile to service center... They are telling that the display has been damaged. And they are not willing to give warranty..So what can i do... There is no physical damage... Whether the sony products are very worst mobile..I think so..Simply the display has been gone while iam calling... Very worst service and also very worst phone... I hate...

This is with reference to my mobile Service Job card No. W[protected] which were handed over to local service centre at Jaipur..

I had purchase Sony EXperia Handset 8 month before which is under warranty. Due tosome manufacturing defect, my mobile stopped working. Customer support centre has refused to repair my mobile which is under warranty. Sonyservices centre team is claiming me Rs 5500 for repairing my handset. This value...

Actually I was a very big FAN of SONY mobile phones n I made my brother and sister to buy it. But coming into my aspect I bought Xperia M Dual but it's performance is degrading day by day. 1. I found some peculiar problem, whem using a sim with 3G phone is getting restarted. But in other phones (sony and other brands) it is working good.. At one authorized center they said that problem is with mother board so it is to be replaced. But as...

I gave my Sony Smart phone on Nov 1 for repairs to the Sony authorised service outlet, Sri Sai Electonics. Ticket ID: [protected] I was told on Nov 3 that parts worth Rs 5500 approx needed to be replaced and I paid an advance of Rs 2000/ I received a fresh service request no on Nov 4: [protected] which is valid for 7 days. I have not received an update since then and the phone lines of the service outlet are continuously engaged...

It feel very bad to inform you about the response provided by sony service centre India. The service provided by them is maligning the name of a highly branded company like SONY . I have given my mobile xpiria Z1 (Model no. C6902) in the sony authorized service center (KRISH ELECTRONICS - MALAD (EAST)) for changing the USB port. They said it will take only 7 days to change the new part and after that they will handover it back. But nothing...

Dear Sir, Good Morning, I purchased a Sony Xperia T2 Ultra mobile being IMEI no.[protected], S/N:YT910RD20Y on dated 03/06/2014. There was problem in my mobile, my mobile start button was not functioning / working . I submitted my mobile to your authorised service centre at Bokaro Steel City ( Jharkhand) namely Fortune - Sony authorised service centre address - Plot no. P-31, City Center, Near Circus Maidan, Sec-IV, Bokaro...

1) The Ticket ID [protected] 2) Date of submit on 31 OCT 2014 3) Model no-: D6502 4) Black 5) job no W[protected]. 6) The ticket was close by your PC support customer care center but problem was not resolve & I wasn't accept the mobile. Without my satisfaction they close the ticket. 7) Still mobile they have & they committed to re lock the call. 8) There was no technical person to answer my question. 9) The some sort of liquid...

To, The Head-customer care, Sony mobile division Sir, I am writing this mail out o[censored]tter frustration with the poor service offered by Sony to customers like me. I had purchased a Sony xperia Z ultra mobile for Rs. 44000/- with IMEI No. [protected] in March 2014. However while traveling on my bike, the mobile fell down and the screen/display was damaged. This incident happened 2 months back. Since that time I have been running...

Dear All, We bought new sony bravia tv from Hosur Road Girias Show room on Saturday, till the time I am writing email, no one has come for installation I got 5 comittment from the show room with no resolution Is what the service is been provided by the SONY Thanks and Regards Nilesh Jajoo [protected]...