Sony India Complaints & Reviews

i had purchased a Sony LED TV 46 Inch on Oct 2011. the first week ater purchasing the TV it showed a WHITE line in the centre due to which my TV was replaced under warranty. Feb 2014 i had a problem again and this time i was told the HDMI Board conked off and i had to cough up INR 10, 835. post this board being changed i have been experiencing frequent restart problem and the service centre ignored it stating this is due to fluctuation...

To Managing Director / Chief Execute Officer Sony India Ltd. New Delhi India Dear Sir / Madam, I bought a television model KDL-32EX650 LED TV vide tax invoice no[protected] dated 15.07.2012 amounting to Rs 43, 900/-, from Pantaloon Retail (India) Ltd, E-ZONE-PT-KOLKATA-SOUTH CITY, 375, Prince Anwar Shah Road, Kolkata, West Bengal 700068. Above set was under warranty for one year, which expired on 14.07.2013. But suddenly on...

I SUBMITTED MY MEMORY CARD (MICRO SD CARD) OF CLASS-10, 16 GB, MODEL NO.-SR16A4-P1IN31237125 TO ONE OF SONY AUTHORISED SERVICE CENTER "ACE ELECTRONICS SONY CENTER, RAJOURI GARDEN, NEAR METRO STATION, NEW DELHI".MY JOB NO. AT TIME OF SUBMISSION WAS GIVEN AS J42152193 BY ACE SERVICE CENTER ON 20TH SEPTEMBER 2014, BUT I WENT FOUR TIMES FROM 20TH SEP TO 27TH OCTOBER 2014 BUT THEY ARE NOT GIVING ME SAME CARD AND MISBEHAVING ALSO.SO KINDLY TAKE...

I have submitted my Phone on 19.10.2014 on sony authorised service centre panvel (DG Mobile Service).They manually give me acknowledge no and assured me to repair my mobile on 22.10.2014. When i call on 22.10.2014 they replay phone yet to be send head office for repair. when i demand token no they login that day i.e 22.10.2014.after receiving token i call customer care about my phone status they replay my phone parts is not available. then...

Kindly note that I had purchased my ps3 in 2010 from france. Till now it was working perfectly, recently its both usb ports stopped working, i went to the service centre and was surprised and shocked to know that ps3 cannot be repaired in india and for the fault of just the usbs sony will replace my ps3 with some discount...how great of sony for their greatness...that too if i have the bill...and since it has been 4 yrs since i have purchased...

I went to service centre in mehadipatnam on saturday. They said they will take two days to rectify the problem in my phone. I asked them politely if that is the case please provide me stand by phone. Then they replied in a harsh manner and they denied my request. They asked me to come on monday and they promised me that they will rectify the problem by evening. I went today[protected] to give my phone ((job no: W[protected]. But when I...

It is very sadly inform you that I purchased the above LED on 21st Oct 2014 from Indore. But inspite of my regular follow up with Soni customer care and the merchant from where i purchased TV, it is not installed by this time. Few days back i got an SMS from Sony alongwith ID : 21797167. Which i contact the person in Ujjain, they told me that Dewas (455001) is not under them and contact Sony for installation. Again I contacted...

I bought Sony Xperia model-C2305 on Jan 19 2014.In March the display went blank .It was repaired at Sonnetcare Indiranagar.Later in April they changed the display .Later in September internet and WIFI was not working .Repair was done.Presently same problem recurred.I have handed over for repair and it is taking a weeks time.The handset is at your sonnetcare centre almost everymonth.Above that whenever I have to install updates sent from sonycare...

Dear Sir, Myself Imran Shaikh and I bought Experia C3 from your authorised dealer on[protected] for Rs.22100/- (Twenty Two Thousand One Hundred Only). After taking delivery of the Mobile phone, due to Sim Read Problem I submitted the mobile on your Authorised Service Centre, Mahesh Nagar, Aurangabad and till today I m suffering for various problems for delivery of mobile... As u know the importance of mobile phone in day to day life and...

I bought a 42inch led TV and Home theatre on 23rd October 2014 from MGB showroom in Erode.I received SMS that my service request ID was 21864406 and its assigned to Sharon electronics.Yesterday one gentleman spoke to me and said that he would come around 11.00AM for installation.But still the installation is not in way, that gentleman didint pickup my call today, I didnt expect this type of service from Sony....

Dear sir/madam I feel very sorry to write this mail to a brand which I used to admire till a few days back..first of all the Sony 40" LED bravia purchased on august 2013 stopped working for the past one week.. Complaint was logged through customer care on 22nd October 2014, comp no: 21789971, chennai and complaint was assigned to M/s Clarity services.. I had make a number a phone calls since then and till today nobody has arrived for service....

We purchased Sony LED TV (Model: KDL-32EX420IN5, Serial No:[protected] and half years ago. We installed the TV in our house with a separate electric circuit and external stabilizer. We also made sure that the TV is fully adult-controlled. The problem arose on some where in July 2014, when the TV Display is showing lines . It showed a symptom of vertical contour patterns. We applied for service request immediately recently (Service Request...

I have purchase a xperia c3 on 21 oct 2014 and after purchase if I am very disappointed with the camera query of both front and rear camera. It capture image with small dots in low light and brightness of photo is to low . Second problem that I have facing is that a sound is tool low. even I am not able to listen phone ringtone. Please let me know what I have to do. Honestly saying this phone quality is not maintain sony standard.I am...

Hi, I purchased LED 55 inch W950B series on 19th Oct 2014 from reliance digital KPHB hyderabad Ap.After Installation, we noticed skype not working though we have 4 mbps Internet speed and also twin picture(PIP) feature not working.Inspite of lodging a complaint with Sony, this problem is not resolved even after 2 technicians tired to fix the problem(service request id[protected].Today again I called Sony and placed a request 21920552 to...

Not getting proper response from madona care Sony service center at kottayam regarding Replacement of TV. Raised this issue through mail to [protected]@ap.sony.com & No revert received. Job no : J42181584. Raised this issue on 24th sept 2014 Really irritating response from customer service center at ktm....

Sir, We have purchase a brand new TV in the month of March 2nd, model no.KDL 32W600A IN5 & SERIAL NO.4310759. Our TV is not working day before yesterday around 4.30pm. Yesterday, I spoke to customer care. But till now no response. We didn't expect from such a branded item that is not working with in 6-7months. Our TV is totally dead & we have raised an complaint through your customer care yesterday the complaint no....

Respected sir, I have purchased sony led tv 42w700b( sl no.3327532)from Anil electronics hanamkonda on 06.09.2014.and on 23.10 14 my tv screen became blank when I called service centre in hanamkonda he told get my tv and come that 42 inches I myself given in service centre .with lot of good will I have purchased sony tv even though friends telling to buy samsung.wihin one month how a sony led screen goes blank, please replace my tv with new...

I, Mr Bikash Jaiswal had asked for a television from an electronic company, which had the feature of FM/ radio.The salesman suggested a television from sony company as per my request but after it was purchased and installed I found out that the feature for which i purchased it, did not work well.The technician could not even fix the connection properly. Therefore, I want a replacement of the purchase with a proper one which can be installed...

i had purchased a kdl-50w900b(07lcdtv) from ambika enterprises (sony center) sco-42 sector-11 panchkula on 20/10/14. they told us they will install the tv next day but they didnt come . we also called at the service centre but they did not care. we had bought it for diwali . now we dont know what we should do. sir, there are a lot of other companies. if, you depend on these kind of irresponsible employs, you will run out of business very...

Respected authority, I am writing you this mail in order to let you know the kind of behavior, the Sony dealers in Ghaziabad show to their Consumers . "COLOR SALES " a dealer in the Ghaziabad, navyug market and at G.T Road shows disrespect towards their customer, they doesn't know how to communicate with their customer, and they lie about the product they are selling. The bunch of salesman and the owner are responsible for such pathetic...