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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 232

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S
sacseh
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not transferring warranty after 6 months of payment

Address:Bangalore, Karnataka

I bought a sony vaio laptop 1 year back, soon after i bought, it started giving so many hardware issues due to which it got replaced after following up for almost six months and doing thousands of complaints, that time i paid additional 3000 rs for extension of warranty but since then they have not transferred it, its been six months and still they are not giving me any positive feedback, i tried escalating this to there management but there...
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sumit,choudhary
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laptop given for repair

Address:Gautam Buddh Nagar, Uttar Pradesh

I have given my they are laptop to nri electronics authorized service center Greater Noida for repair but is being a month that the are not giving proper response about my product repair . they just say it will be done in 5 to 6 days now they are saying that we ordered a part last month and that part is still in under process they are not issuing it. P;ease i reaaly need help about this concern . I am attaching service job sheet photo with...
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R
Roger Thomas
from Kollam, Kerala
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Sony xperia neo l

Sony xperia neo l ...1 year i will use...after some complaint my mobile...then iwill give your service station, mg road cochin service station madona...your service station very poor, , , , , , , , after he will give me explanation...small complaint he will give me huge amount bill...
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G
guptajibarkuhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPLASE MY LAPTOP

Address:Gorakhpur, Uttar Pradesh

Dear sir/mem I am kunal kumar from Gorakhpur I am parches a Sony Laptop SVF1521ASNB, Serial No. S[protected] – 7 from K I solutions Gorakhpur( book no 27 Bill no. 131 dt. 14 mar 2014) But last 3 months I was going is 3 Times Sony services center Because Keyboard short problem, & 1 Time Mother Board was not work . Sir I would like to say that if it has manufacturing problem so plz replace my laptop other wise content Gorakhpur service...
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L
logz
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KLV- 40R482B SONY BRAVIA TV DISPLAY PROBLEM

Address:Chennai, Tamil Nadu

Hi, This is logesh bought KLV- 40R482B sony TV, during the installation we came to know that, issues in display.regarding this issue given complaint through customer care sony(register id[protected] on 5th Nov'14, same day sent mail with photo's id[protected].So far no response from your side.it's getting shock.we are in heart of metro chennai city, if we facing this type of problem in metro, what will be the status in other towns. ....
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kapil_smart45
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad build quality

Address:Vadodara, Gujarat

I just received the phone back from the service centre around at 4:00pm for damaged back panel and at the same night when the cell was kept for charging, the next morning i woke up and saw a hairline crack on the display emerging from the charging point to the end of the screen.. The screen has no impacts that shows it might have fallen on the ground or banged up somewhere.. When i reported this to the service centre the very next day, they...
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P
prasap
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV Installation

Address:Faizabad, Uttar Pradesh

Dear Sir/Mam, I am Praveen Kumar Singh from Faizabad, Uttar Pradesh and we are recently relocated from Jaunpur to Faizabad We have given request for installation of our TV which is un attended from almost 10 days now We may be contacted on our mobile no [protected] and [protected] Please assist Regards, Praveen Kumar Singh...
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M
Monorama Dairy & Foods Pvt.Ltd.
from Bengaluru, Karnataka
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Great Estern Company

Address:Hooghly, West Bengal

I Aishwarya Dutt purchase a Sony 49" Colour T.V on 23.09.2014. with a free gift of smart watch. but till today i am waiting for connection.The above said company is so busy to give me the after sale service.

thanking you

Regards

Aishwarya Dutt
[protected]...
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A
adityajain01052003
from Vidisha, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

Address:Raipur, Chhattisgarh

My device automatically stopped playing songs. When I approached Star customer care (Authorized Service Center ) They took the device and gave the service job sheet ( Job No J[protected] My device was in the warranty period.
When I revisited the above mentioned service center after 20 day. I was informed that the device was not repaired and was kept untouched as they did not have manual and the parts of the above mentioned device. They...
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S
saj associates
from Gurgaon, Haryana
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long delay to repair mobile from sony center

Address:Gurgaon, Haryana

Dear sir am using xpiriea z1 compact mobile i purchase date 15 sep 2014 .it got touch panal broken i meet a service center ADVANCE ELECTRONICS LGF 4-6 D, SUSHANT SHOPING arcade ph 4106009 I submit my mobile on17 oct 2014 as they told they will inform the cost of repair after some day i called shop they told to me to pay RS. 10227 and i pay the money on[protected] .and thy agree to me mobile will get after some day but am not getting...
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V
vivek.bajaj
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV complaint unresolved for months

Address:Gurgaon, Haryana

Hello, I own Sony LCD (Model # KLV-40S400A; Serial # 1206362) for the last 6 years. It was working fine all this while, until one fine day when it did not power on. The complaint was logged and engineer had visited on 06th September. The guy did NOT know a thing. He opened up the TV set, asked me to bring the set to service station because some 2H2 IC was defective. He also mentioned that they do NOT have the part in stock, so they...
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S
shaileshdubey87
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DSC-WX80 Unsatisfied with the services with job sheet# JF2408631 by Vigneshwar services Koramangala Bangalore

Address:Bangalore, Karnataka

Hello, This is with regard to camera that I have submitted for repair whose details are furnished below: 1. Camera Model: DCS-WX80 2. Camera Type: Sony Cyber shot. 3. Job Sheet Number: JF2408631 4. Serial Number: 4533744 5. Problem description: Switch block not working 6. Warranty : Within warranty – not even completed 1 year 7. Date on which camera was given for service: 13-Oct-2014. 8. Service Station: Vigneshwar Services,...
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S
sriramrai
from Ahmedabad, Gujarat
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Service ineptitude

Address:Pune, Maharashtra

Hi
I have been waiting for a long time for both my service requests to be fulfilled.
1. Sony Music system - Sony Complaint No: 22262235, Job order opened on 18th October, service center is yet to touch the music system for repairs.
2. Sony Bravia LCD tv - Sony Complaint No: 18995740, Lost track of the date when job order was last opened, but waiting for LCD panel replacement from May 2014...
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S
Sharukh Naushad
from Gurgaon, Haryana
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Request for replacing my Sony Xperia C Model

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello, I had purchased Sony Xperia C model on 10/08/14 in Noida. After a few days of purchasing, it's camera stopped working. I had to hand over to service centre. They took their time and got it worked. Now after around 3 months, my handset again stopped working. I was listening an audio file and suddenly it stopped working. It is not being started now at all. In just three months, my new branded hand set has got bugs twice. It clearly...
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A
arunachalam chockalingam
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regarding laptop service

Address:Chennai, Tamil Nadu

Job no: J42368070, complaint no: 22159456, I gave my laptop for service on OCT-11 2014, for more than 26 days i have been waiting but still i didnt get any proper response for my complaint. Their response is very worse. I bought SONY only for its brand value, after seeing your poor service, i was completely disappointed. is this the manner to treat your valuable customer? NOTE: this is repeated complaint....
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K
kayanskar
from Moradabad, Uttar Pradesh
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Micro SD card-8GB Taking 7 days to replace!

Address:Ghaziabad, Uttar Pradesh

Welcome to Sony Chat. The session has been accepted. {sumit}Good Evening. You are chatting with Sumit at Sony Tech Help. How can i help you? {Visitor}Hi {Visitor}I am one of your most disappointed customer at the moment. {Visitor}Hello, are you there? {sumit}Yes! Please {Visitor}How long it takes to replace a damaged SD card in your company? {Visitor}hello {sumit}Mr Vinay as per the details i am getting you have sent us an email...
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N
Nimmo Adam
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Fault in SmartPhone

Address:Chennai, Tamil Nadu

Service Complaint : I bought a Sony C3 mobile before 2 months. I haven't completely used it for one day. But before that itself, mobile got some problem. Sim card tray isn't working fine, so sim card is not detectable. I gave it for service before 2 months, still it is in service center and they are not ready to repair and give my phone back. Can anyone take this into serious action and get it settled. Phone is lying there for the...
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Suhail Haque
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service issue

Address:New Delhi, Delhi

I purchased experia T2 ultra dual phone on 25 2014. Phone jack is not I cant connect any headsfree ...when I connect it says heads free not supported and over heating of phone when not used. So please help me with concern as soon as possible .. I am calling vijay sales central market .New Delhi ..from where I purchased ..but they are not responding my phone or even though..they are not listen my concern as well ..they are keep saying we cant...
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C
C B NIMJE
from Delhi, Delhi
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TV has been not started properly

Address:Balaghat, Madhya Pradesh

We purchase a TV of SONY LED 42INCH DT.10/10/2013 OF RS.79000/- FROM MOHAN WATCH HOUSE BALAGHAT.WE HAVE NOT RESPONSE OF COMPLAINT DT.01/11/2014 AS WELL AS 04/11/2014.WE TROUBLE OUR FAMILY OF SONY ITEMS VERY SERIOUSLY.I AM WORKING AS A BRANCH MANAGER IN STATE BANK OF INDIA. PLEASE SUPPORT AS EARLY AS POSSBILE YOURS FAITHFULLY, C B NIMJE NEAR KAWRE GARDEN, ANAND MARG, BALAGHAT MOB NO.[protected]...
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B
blue03
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty sony Xperia C

Address:Nagpur, Maharashtra

Dear Pehredar team, I gives me immense pleasure to say that you are the inspiration for me . Thank you for coming forward for poor customer like us who gets into the trap of these MNC and by the products . Sir, I am also the victim of such a trap, Sir I worked day and night to give my wife a present on her birth day and on[protected] i bought SONY Xperia C from Nagpur bill 209652 . But its started creating problem afterwards and...
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