Sony India Complaints & Reviews

We have a Sony LCD TV model no.KLV 32 NX500..Sl.no.-2400528...Date of purchase-10/07//2011 Its LCD was not working and thus was replaced with great pain. At first the service provider (Mr. Babuda cont.-[protected]) at our place told that he can't provide us with the facility of moving the TV to his location. Then when we send the TV to the service provider (Mr. Babuda) with our means he took a lot of time to repair and finally our LCD was...

I have a sony xperia t2 ultra which is under warranty i.e. Just 6 months old. The piece is found twisted and bend also silver lining from one side has lost. Piece looks very shabby. Please help for resolving the issue. I have a sony xperia t2 ultra which is under warranty i.e. Just 6 months old. The piece is found twisted and bend also silver lining from one side has lost. Piece looks very shabby. Please help for resolving the issue. Regards...

I have purchased one 24" LCD on this Sunday. This is delivered to me on Monday; since last 4 days I am sitting at home for the simple installation of the TV. But no one turns up yet. Such a poor service is not expected from SONY atleast. Please tell me what should I do ?...

21664132, thats the SONY Service Request Number. WOW a Sony recognition number which means I am a proud owner of SONY product. Its so amazing how some o[censored]s are still stuck with the age old notion that this is the best brand. I Mean its advertised "ITS A SONY" which talks magnitudes about the brand, the technology, the company. But the only thing which is not visible within that the service which is outsourced or insourced which I don't really...

I bought 3 appliances day before.Two from samsung and one of sony home theater. Within 8 hours samsung appliances got installed but no approach from sony.i made 6 calls to service engineer but they didt turn up despite assurance.Sony lost shine for sure atleast in service.Unproffesional attitude.I will be forced to return the product tomorrow as Installation is part of service delivery....

On Sunday[protected] I brought 2 LED TVs (LG & Sony) from Croma retail store, Ghaziabad. . LG service team did there work on time and they installed the product on next day i.e. Monday. However, I am still waiting my Sony LED TV to installed at my home (Sector 2 house no. 486 Chiranjiv Vihar, Ghaziabad, 201001 UP). I am keep on calling on your helpdesk as well as Croma helpdesk But my installation not done yet and every time I got...

Sir, We have reported our complaint then u r technician came here As per your company technicians report, The LED T V panal has been damaged.he told us apporoximate prize arround RS 14000/- is required for replace the panal. As per my purchase bill [ALMADEENA HYPERMARKET 2 LLC UAE ] dated 25 10 2012, Two years international warrenty mentioned. so product is under the warrenty period .Pls take necessary action for replacing or rectifying...

We are purchased one Pen drive ( 8 GB R model -BLK) from TATA Croma price 279.00, we are using 3 or 4 times only but this pen drive not worked now . we are put the pen drive to our PC. Show massage "No found Removal disk in PC .kindly send solution for this problem.


Regards
C.Senthil kumar
Mobile-[protected]...

I purchased sony xperia M last year for INR 14000 n I have been into trouble since the day of purchase.it had a restarting problem and touch was also not working properly.and there were other problems too like camera problem, hang and slow running of phone and the phone turns off and on(restart) anytime, etc.Everytime i go to service centre, the only thing they did was refreshing the software and the problem remained as it was.I went to highlight...

dear sir, I had purchased sony Xperia Z2 through flipkart on dated 23-09-14 by paying Rs42, 496. Usually i saw many of your company site and other many private videos praising about its waterproof and anti mechanical vibration handling capacity. But later heard about the flipkart people use to sell under quality products of branded companies for their rate competition. On that base simply i tested my sony xperia z2 set by drop test of around...

Hi Sony Team, On[protected], i raise a ticket against my LED issue on sony customer care, that ticket was assigned to "Tirupati Enterprises, 45, vivek vihar, near national bank haridwar 249407 sony service center " after one day a engineer come to my house for reparing with new LED panel, after fixing that led panel Led Board was burst and both Led pannel and board was not working.There was one guy who is sitting in haridwar whose name...

This complaint is in regards to the terrible experience I have had with a Sony Vaio Laptop which was purchased from your vendor Krish Infotech situated at PL Sharma Road, Meerut. I purchased this Laptop on 25th December 2013 for my father. On 28th December 2013, my dad started facing issues with this laptop as many of the keys on the keyboard were not working and the machine was hanging a lot so he visited the Vendor again to get the problem...

I have purchased one LED 40 inch Sony TV at murthy radio Krishnagiri on 19.10.2014. Bill No - 708 . Dated 19.10.2014 . Ref No[protected] . Still no one is came for installing. We are spoke with the customer care also . They will not give clear response to the customer. I have fed up for this issues / service. My contact No - [protected] Name - E Arunthathi Sathyamoorthy . So please take necessary action immediately. Your customer service...

ve bought Sony Handy cam HDR - XR 350E in Dubai at Sharaf intl around Mar/Apr'11. I have been shooting pics and videos using this camera ever since. But in Mar'13 for some reason when I started using the camera it was very slow in capturing the scene and the shot was not complete. After powering on/off it was showing HDD format error. I have showed it to the authorized service stations ( report copy is attached) & they...

Sony India - Replace the malfunctioned Sony Xperia Z or Refund The Money. I bought a Xperia Z set in Bangalore from a dealer 'Sangeeta mobilesl', on 2 months back. within 2 months phone has become crap. I WANT MY SET REPLACED or else full refund....

Two months back I bought Sony Xperia Z mobile at Sangeeta Mobiles, Bangalore, and afte using for 1.5 months Mobile hanged and gave the mobile for service at RT nAgar, Bangalore. After 15 days they gave back the phone claiming they have corrected the problem. Now again Camera is freezing/Hanging. I am not happy with the Mobile and I want to surrender the phone and want them to return the money back. Please explain the procedure to do the same....

Dear sir/mam, I purchased sony z3 compact phone on[protected] from lexus store, Udaipur rajasthan(313001).when I opened the box at my home the flap where we put sim card that lock is not working properly.Next day I went to store and they asked me to visit your service center.I went there but I shocked the staff told me to submit the handset for seven days.Any way it was a minor problem and was company manufacturing defect.If a company...

Dear Sir/Madam, On 21.03.12 I had bought a Sony Bravia 42 inch LCD TV model # KLV40VX420. I made this purchase at Snehanjali Retail Pvt Ltd, Kalyan (w) vide Bill # 911157 dt. 21.03.12 @ Rs. 47, 900/-. On 18th Oct’14 evening TV had a problem of display (horizontal & vertical lines) rest sound was ok. Accordingly I had contacted your customer service department for engineer visit. Your service engineer came yesterday (20th Oct’14)...

Dear Sir, I have submitted my sony xperia T2 ultra cell phone for repairment of the power switch (which is in the warranty period now) in the sony authorised service centre at bokaro on 07/10/2014. The sales man at the service centre told me that it would take around 1 week to 10 days but now its more than 15 days and I have not got my cell phone back...neither they are providing me with any proper satisfied answer.When I reported the...

I have purchased Sony XperiaM2 during june 2014 from Sangeetha mobiles, Bangalore.From the day one i have been facing the problems with the set(Hanging).Then after some days i went to authorised sony service center Hassan.There they have formatted / reloaded the software .Even after that the set use to switch off by itself.Once again i went to authorised sony service center Hassan, this time they have changed the board.Even after the change...