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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 235

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G
ganesh babu talari
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony 4K-9000B series TV - Display piece delivered

Address:Hyderabad, Andhra Pradesh

Hi, I have ordered for Sony 4k - 55x9000B series at M/s Nitih Infotech Pvt Ltd, Begumpet, Hyderabad. On delivery, we note screen has finger stains on the screen and stand fixing screws missing in the pack. This clearly indicates the TV delivered is not the fresh piece and most probably, a display piece has been repacked and delivered, which is against the order made. When contacted the dealer, we got different versions at different...
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agarwal kamal
from Milak, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bravia led 40" tv

Address:Bijnor, Uttar Pradesh

I purchased a bravia led 40" on 19.10.14. there was some problem in picture quality. I lodged a complaint vide ID no.21854669 on 24.10.14 around 12 noon. I again reminded on 26.10.14 at around 8 hPM. but still nobody has neither attended nor called to attend. I am very much disappointed having purchased such a high priced and branded TV like SONY. IS THERE ANY ONE TO TAKE CARE OF THEIR CUSTOMER ????????????????...
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M
mtarun1983
from New Delhi, Delhi
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More than 1.5 month passed but no response

Address:Gautam Buddh Nagar, Uttar Pradesh

Sir, My sony bravia 46 inch tv was taken for repair as it diagnosed a defect during the warranty period, i am calling them repeatedly but nothiing is being done. One executive is saying no status other is saying its for replacement, other is saying parts not avaliables... please help me... Tarun Malhotra [protected]...
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S
Subodh47
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint number- 21948566 dt 26 Oct, 2014

Address:Mumbai City, Maharashtra

Sony Tv Model No. KDL- 46W950A The Complaint. -- Internet Browser when opened does not show ' Address Bar ".Because of this no other web site can be accessed. Only Sony India home Page opens without the Address Bar when Internet Browser is opened. Inspite of repeated calls since 28 Oct, the complaint has not been attended even after 3 full days have passed. Even Chroma Store, Mahavir Nagar, Kandivali, Mumbai, tried in vain. Pl. look...
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manu&addi
from Kulu, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for no demonstration of new home theater ....

Address:Shimla, Himachal Pradesh

TO SONY INDIA PVT .LTD SIR TO SONY INDIA PVT .LTD ... I Sanjeev Chauhan purchased a new Sony home theatre nine days back from a neabyr dealer of SONY associates Kasumpti shimla Himachal Pardesh dated on 21 October 2014.Inspite of many reminders no company person has turned up for general demonstration of the productThe PRODUCT MODEL NAMEis dDAV-DZ350//CE12 SERIAL NO IS 6101165.tThe Sony service office is 100 meters away from my home and this...
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N
nady110
from Basti, Uttar Pradesh
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No response and now not answering the phone calls

I registered my SONY BRAVIA 32" LCD Complaint this morning and paid all the service charges prior to their visit at home and they were making it sure that before evening your problem will be solved Sir, but now they not even answering the phone calls and few minutes before this the representative ended the call after i enquired about the service man will he come or not.. they are harassing me am worried . kindly do the needful. Sankalp...
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A
Amar chaudhary
from Bengaluru, Karnataka
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not responding.

Address:Patna, Bihar

I have launched a complaint no[protected] dated 24/10/2014 and after that i have been trying to contact so many times to sony service center, patna but all in vain. it is therefore requested you to plz solve my installation problem in my new SONY BRAVIA 3D tv. my contact no is -[protected]...
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D
Dhruva Ghai
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camera.quality

Address:Dhanbad, Jharkhand

I have purchased SONY XPERIA C3 one Month before the camera quality of this phone is very bad during night clicks. The images are getting blurr during night. The phone also get hank and battery backup is not upto satisfaction. The service centre or the toll free no. Is also not very much helpfull. If You go to the service centre they will be recommend for software update only and nothing more then else. So please or request you to dont by...
+1 photos
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K
keyceebee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service by any company

Address:New Delhi, Delhi

Dear Sir I have raised my complaint on 28th september and now its 29 oct14 and complaint is still not resolved: 1) first of all i am not satisfied with the services of Jolly Electronics, Karampura, staff doest not know how to to deal with customers, harsh language used, does not know the status, overall very bad service.Raised my complaint on 28th september, after 12 days i.e. on 12 oct14, they told us since part is not available, sony...
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T
Talvinder sing
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY HOME THEATER DAV DZ340K/CE12

Address:New Delhi, Delhi

Dear sir. I would like to bring in your kind knowledge that I have purchased SONY home theater last year April 2013” from Dass Refrigeration (Sony center) at Kalka ji New Delhi. From the beginning I start facing the trouble related to sound quality (Distorted sound), & some of the functions were not working properly also one of the speaker found damage while unpacked the system. System Details is as follow:- • Model no....
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T
Talvinder sing
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony home theater DAV DZ340K/CE12

Address:New Delhi, Delhi

Dear sir. I would like to bring in your kind knowledge that I have purchased SONY home theater last year April 2013” from Dass Refrigeration (Sony center) at Kalka ji New Delhi. From the beginning I start facing the trouble related to sound quality (Distorted sound), & some of the functions were not working properly also one of the speaker found damage while unpacked the system. System Details is as follow:- • Model no....
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D
dinesh220779
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile not repaired properly in first service

Address:Thane, Maharashtra

i purchase a sony experia m and within one year it got hangedup and it was to send to service centre for repairing it took many days to get back after repairing on receipt of the same i found that the voice receiver speaker is not working and also camera is getting vapured every time i start the phone as the service centre was far from my residence and i was not having alternate phone it took time to send the same to service centre again...
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dj18deepak
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dual images in 3D LED TV model (KDL40EX720)

Address:Thiruvananthapuram, Kerala

I had purchased a Sony Bravia 40” TV (KDL40EX720) 3D LED television on 09/08/2011. The unit along with a PS3 module cost me Rs.1, 00, 000. In about 3 years and 2 months time I started seeing a dual image on the TV. I registered my complaint via Sony center, Trivandrum and the complaint was forwarded to a technician called Mani. When we contacted him and told the symptoms he said that it is a problem with the display panel. We had to convince...
+2 photos
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Girish73
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony LED TV. Terrible product. Worst service. Fraud service partners (Krish).

Address:Mumbai City, Maharashtra

I had purchased a Sony Bravia 46” TV (KDL46EX650) LED television in 2013. The TV was worth over Rs.90, 000. In about 14 months time I started seeing a double image on the TV, upon complaining to Sony Customer care my case was assigned to a company called Krish (Goregaon). Their technician told us that it would cost 28, 000 Rs.!!! to repair the TV, and they would have to replace the entire panel. Having no choice, I paid an advance of Rs.5000...
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A
anuragramansuppal
from Barnala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop hang & lock beak by service center

Address:Sangrur, Punjab

Respected Sir. My Name is Ramanjot Kaur. I Have an LAPTOP Model SVE15133 CNB Seriol No. is 0002730. After giving A long beep, the laptop was hanged. Regarding this i went to service center. But they hanged laptop back to me after doing window 2-3 times. yet the problem was not solved, As the problem had not been solved, I again went to service center, patiala . They hold laptop to them 20-25 days and then the problem was diagnosed...
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nagarajan rajendran
from Korampallam, Tamil Nadu
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LED BRAVIA TV

Address:Chennai, Tamil Nadu

Dear Sir, I have purchased a 46 inch LED TV from JUMBO ELECTRONICS, Hamdan Showroom at Abudhabi on 5th Dec'2013. I am a problem in TV from 21/10/2014.I have registered a complaint, and the complaint number is 21778257.My invoice number is 08973, JDE Invoice No.33408973. My international warranty number is 806777.Kindly contact your service centre at Tambaram, Chennai to repair the TV free of cost. Thanking you. Yours faithfully, N.RAJENDRAN,...
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Address:Vadodara, Gujarat

I purchased Sony E3 dual mobile as on 21st of this month from Sony center in baroda.and after a one week of purchase there is problame with screen. Screen got black while i call someone and after couple of minute screen get ready for use....
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Nelson Wilfred Tellis
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repairs Estimate not received

Address:Mumbai City, Maharashtra

Dear Sir, It is sad to note that I have not received the Repairs Estimate till date, as your technician visited me more than a week back. He was only interested in taking the amount of Rs. 200/- from the undersigned. I had requested d him to give me the estimate of the repairs, since my house is not even 5 minutes walk from your service centre at Sector-5, Vashi and my residence is in Sector 3. He told me that you have to collect it...
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K
kamli
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony CP-F10L 10000 mah Portable Power Bank Charger (Silver) ( New)

Address:Surat, Gujarat

Dear Sir/Madam I received Sony CP-F 10L 1000 mah Portable Power Bank Charger from Amazon and it is 100% Duplicate. I Guarantee this product is duplicate bcoz the weight mention on the box does not match the product it is nearby half of the weight mention on the box and also finishing of the product is not as our other Sony product. Pls look at my complaint Hope for your early response Thanks Kamlesh Tailor [protected]@live.com...
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Address:Mumbai City, Maharashtra

Respected Sir/Madam My Name is Dheeraj i m existing customer of Sony . I have suffered so many problem form our service center, but still problem is not solved . i have purchased Z1 on 23 nov 2013 of Rs 45000/- inculding two year extended warranty (one year by sony and additonal by Croma) from croma store mumbai west last month September 2014 my phone is fall done in office and display Screen got Cracked but my full mobile is still...
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