Sony India Complaints & Reviews

Dear concerns, I am highly unsatisfied and harassed with the approach of your mobile service centre and the mobile. I have purchased sony experia L on 05/02/2014. In last 8 months I had to visit your authorised service station of Baroda for 5 times. All the time with same issue of network. 2-3 month phone works properly and again one fine day network completely disappears. First time issue appear ed just after 1 month of purchase and...

Dear Sir/ Madam, I had purchased a Sony Xperia Z1 in May 2014 with great expectations regarding the 20.7 MP camera that is provided along with, however the camera is a disappointment every time I click a pic with it. The Nexus 5 camera or Micromax camera happens to be way better than the so-called 20 MP camera of Xperia Z-1. The colours just lose their brightness and become very blur. Just a dirty photo quality. The pictures are not sharp...

We (Maxtech) are Computer and projector Seller in Erode, Asper telephonic conversation we are forwarding this letter for you can take as a notice for your faster and proper action. On 4th May, 2013 we have purchased a projector from Supremeindia (P) Ltd., Its model no. is DX100 and bill no.psl13007155. I sold above said projector to one of my customer in Coimbatore. After selling it was working fine. But after 100hrs usage of lamp that found...

Dear Team My First Ticket ID is : 22470792. <Closed without Customer Approval and work done> My Second Ticket ID : 22515911 < No Update/Revert Call from any Concerned Team> My Third Ticket ID : 22523761 < Again Raised it with Customer Care Number as my First Ticket was Closed, Again got an assurance within 48 hours> Is this the way I Have to deal with Sony Care? Raising Tickets, Getting...

I have given my xperia SP mobile fro service on 27th Oct 2014. They said that a part need to be replaced and hence i have made half of the payment. But till now they just keep on repeating that the part will be coming in 2-3 days. And they don't have any update after 31st Oct.Kindly help me out to get my mobile repaired as the service center people don't have any updates. Service Center is pathetic and no caring or any holding for the...

Sir, I am Bishal Sinha S/O Sunil kumar Sinha, worked in SONY Pvt. Ltd. during 22sep to 27Oct 2014 (37 Days) in Debasis Showroom Dumka, Jharkhand. But my payment is being due till today. There are various types of explanation given by the company. But i have no got payment. I have faced many types of problem. i.e. physical and mental depration....

This is to inform you in utmost grief regarding the poor service. I have purchased Sony Xperia Z mobile Model No. C6602 through flipkart agent on Dt. 24th June'2014. Within warranty period my Mobile had malfunctioned; so i visited Sony service centre at Grant Road, AAR VEE INFOSERVICES on Dt 10th Nov'2014. They registered my problem of handset. My Job number is W[protected]. The copy of my service job sheet is attached for the same...

my sony xperia Z1 has got bend from charging point though it has never fallen and neither there any sratch on body. its gets tremendosly heated even when not on charging. i have purchased this product keeping in mind the quality of sony company product on 22 october 2014 and within 1 month this has happen. on contacting the service centre at ghatkopar, mumbai they showed the least interest in it saying that i have bend my phone myself. im...

Dear sir, I m Mr. swapnil I have purchase mobile from mitt al electronics kola, I hv speker problem in my mobile then I sumbit my mobile in service center kola but I hv face again and agin many problems. but my mobile problem still not properly.and service center employee given me date again and again . so plz help me sir . thank you s.w deshmukh...

Bought 42 LED model # 700 b for Rs 60, 000 just last week . The TV is emanating electric shocks . Electrician tested socket, says earthing is fine and TV is faulty . Made complaint to Reliance and Sony - diverted to Srikara Marketing Req ID 22461348 . It is 3 days since the complaint is made . We are yet to receive a technician . Can someone help ? As far as I am concerned, Sony India's aggressive marketing is backed with an extremely casual...

To our misfortune, last week, we bought a Sony 42 LED TV for Rs 60, 000 model # 700B from Reliance . To our utter dismay, On touching the TV, we are experiencing Electric Shocks. Had the socket tested from electrician, the earthing is fine . Says TV is faulty . Gave a complaint on Monday itself to Reliance who conveniently diverted to Sony Customer Service - Srikara Marketing, Hyderabad . Request ID : 22461348 . It is 3 days, we have...

I BOUGHT THIS MOBILE ON 8 OCT AND AFTER A WEEK ALMOST THE TROUBLES STARTED RISING. THE SPEAKER DOESNT WORK, BACKSPACE BUTTON IS NOT WORKING, THE MOBILE IS VERY SLOW. I COMPLAINED TO THE SHOP I HAD BOUGHT IT FROM. BUT THEY ARE SAYING THERE IS A HARDWARE PROBLEM, WHICH CANT BE REPAIRED, AND IT HAS TO BE REPLACED. ITS RERALLY DISAPPOINTING, AND I REALLY WANT THE REPLACEMENT....

This company manufactures phones by xperia name in India I purchased a phone model number D5322 purple T2ULTRA DUOS which had very low class functions ... And even it hang many times and it started malfunctioning within 3 months from the date of purchase Camera says 13 megapixel but works worse than 5 megapixel Battery doesn't work more than a day Phone processor is a low class malfunctioning one and it has dull voice call or...

the lady staff at the desk @ratnagiri service centre, busy with personal things on phone..
casual behaviour when called up for enquiry
1month ago home theater dvd was given to service center with a problem of sound output...
days passed..we called up frequently for enquiry..
*the technician will call you..(call end...even when person speaking)
*the part has not been arrived.
same answers all timebr...

I have purchased xperia c purple On 24 october. Not a month Has gone and my mobile started creating problem. Not a single problem, there are plenty of problems occured within a month. Its camera is installed with 8.1 mp but captured like a 2 megapixels camera. Wifi not working. Slide bar o home screen not working. At the time Of purchase the stamina mode was properly working but now, nothing happens. I have spend 16000 rupees for this...

I would like to lodge a complaint against Sony India. I have purchased the mobile of model : sony xperia m dual, a year back. The whole set of mobile with accessories started creating problem. Following are the problems started within a month in sequence: 1. charger chord was not working and hence got replaced. 2. mobile started hanging. 3. mobile lost its sound. 4. mobile was not getting automatically update. All these happened in a...

I purchased a Sony TV from Croma retail, Kailash colony, delhi in 2011. On 12th Nov'14 I lodged a complaint for a defect in picture quality of my Sony TV. I received a revert of the same on 17/11/14 and the service center said that they will pick up my product on 18/11/14. today is 19/11/14 and these service center guys are saying that they will come on 20/11/14. I do not understand that why is there a delay in the service provided by Sony....

I had purchased Sony Xperia ZL on January 15, 2014 from SONY Centre, Mira Road (East) based on the brand name ‘SONY’ associated with it. After some days I noticed some problem with the phone camera (which was supposedly from beginning). Hence, on January 31, 2014 I visited Sony Service After checking the phone (job no: W[protected] I was provided with another handset only after 15 days from the date of my submission and continuous...

Hi Team, This is to bring to your notice that the New Mobile Sony Experia C3 that I had purchased a couple of weeks ago has been broken after it fell off the edge of the table while it was ringing as it was in Vibrating mode. I am really disappointed to tell that the mobile from a renowned brand like Sony got damaged real bad. The only reason to purchase a Sony Mobile was due to the fact that they have good “After Sales Service”. To...

Hello Sony India, Being the best in the market and a brand reputation in itself, I expected Sony India to really give excellent service. However it took me by my surprise that being a multi-national company it did not stood by its SLA and commitment. I had requested a technician to come to my house to repair my Sony Home Theater system (model # - HBD-DZ340K) on Saturday evening and I was told that a technician will visit me within...