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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 234

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S
SURYAS4YOU
from Pandua, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Communication Very Poor

Dear Sir / Madam, Greetings from SURYA SHEKHAR CHATTERJEE!!! I would like to inform you that i had purchase a SONY 24" LED TV on dated 20.10.2014 and as well as given installation request on dated 24.10.2014 vide request ID 21874808. But unfortunately it was canceled automatiacaly without intimation from your end. After that i was calling regarding installation and your representative told me that it was cancel. That time i was again...
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Anshuman Rao A
from Chennai, Tamil Nadu
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not able to set screensaver in xperia L

Address:Bangalore, Karnataka

I bought a new phone about an year ago with a hope to get quality product from sony in the starting, my xperia I was only lagging when charger was plugged. But later there was no further updates of android. Now I'm not able to set my wallpaper and the phone is outdated. Please help me use the same phone Atleast till I'm satisfied with the service. Ifound this is the way sony treats it's customers then I would like to change my phone, TV and...
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S
sn24
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Installion & Demo

Address:New Delhi, Delhi

We bought Sony LED KDL-42W900B (MRP Rs.82, 900) from Aarco One, Lajpat Nagar-II, Delhi and yesterday an engineer came for installation and demonstration at Dilshad Garden, Delhi. When asked for suggestion regarding what should be the best viewing angle to the Sony’s engineer who came for installation & demonstration; his answer was wherever you will say, I will mount... (this kind of answer can't be expected from a professional...
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M
Monica Mini
from Mumbai, Maharashtra
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sony C3

Address:Mumbai City, Maharashtra

i dont know if at all this will be ever resolved or no..but just thought that you guys should know i am your customer and thinking that sony is a nyc brand and value their customer i bought a phone C3 on 11th oct 2014...it stopped working on 16th oct 2014..i went to a service center thinking they will HELP.. but the people there are rude rather i should say illitrate...i sat there that day for good 6 bloody hours and finnally they said its...
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prabp
from Karnal, Haryana
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First home service to adjust led on wall

Address:Bareilly, Uttar Pradesh

I bought a led on on 21 Oct 2014. Dealer tell me that service provider will come to your home and will adjust your led. I was call them after two days but no one picked my call on dealearship. Service provider boys call me two time but no one reached my home. I am still waiting....
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panku meena
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony engg ignore and unseen led tv repair prblm

Address:New Delhi, Delhi

I Have Purchased a SONY LED KLV-32R422A Serial No-4327221 on 1- nov-2013 from Deeep Gift Corner F-1st/87 Madangir New Delhi-62. after 8 months used there is some black spot on the screen shown automatically and i have contact sony authorized service centre A-6 FIEE, OKHLA, PH-2. and complained 8 to 9 tyms to repair and solve my prblm and sony engg take and hold many times my LED TV to repair from my home to service centre but there is no...
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R
Rajbsg
from Jamshedpur, Jharkhand
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delay in repair my mobile

Address:Gaya, Bihar

Dear Sir I am purses Sony Mobile C5302 on[protected] th Flipcart . sum issue in power button . i am summit my mobile in Customer Care on[protected] but till date i can't receive my Mobile . my job No[protected]Patna Bihar My Mobile S. N . is[protected]. My Job No- W[protected] . Sir when the time crose long time i am ask to service center staff they are very ruff replay. me....
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S
SAM456
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demo of DVD

Address:Kolkata, West Bengal

I had purchased a Sony DVD+ Sony Bravia+ 2 Sony Xperia Handsets having the Invoice no. 2516, billing Date- 20th October, 2014 from Gariahat Store, Kolkata West Bengal. The DVD is required to be given a demo by the Sony people which they are denying to do unless they are being paid Rs.150. The actual person to convey this information is having the cell number [protected]. Kindly update me on the same because i have been a Sony customer...
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Address:Chandigarh, Punjab

I am writing to complaint about Service Center of Sony (AKM Electronics Pvt. Ltd.). This is one of the worst service provider in chandigarh. Staff employed over here is totally rude, non-sense, uneducated & arrogant. I have given laptop just for windows installation. And they have taken 20 days and still there is drivers problem. I just want to shoot all these people....
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J
jassi2296
from Mumbai, Maharashtra
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sony bravia installation complaint

Address:Kapurthala, Punjab

sir i take Sony led tv 40inc. on the occasion of diwali and sir today date is 1st of November there is no service man for installation we complaint Sony centre every day from 23 to 1st of November but no action take place our new tv is placed as it is in study table please sir take immediate action for installation of TV MY SERVICE REQUEST NO. IS 21825577...
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Complaint number 21888571 as given by number on the 25th October 2014. They said a person would come fro repair in two days ...but no one came... I complaint again and again hey promised that 2 days ...a gain I complaint today ( 31st Oct 2014 ) but call kept on getting transferred from one department to another but no one understood what I was talking about. VERY UNPROFESSIONAL ATTITUDE OF SONY TOWARDS THIER CLIENTS. Dr. K.L. Shukla [protected] Sahibaabd Ghaziabad...
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BinduBinoy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony t2 ultra camera and browser issues

Address:Ernakulam, Kerala

Hello Very poor 13 mp camera and also its browser not allowing to take photos through camera After taking photo chrome browser will show unable to complete previous action due to low memory and in other browser nothing will happen. I checked with chrome, mozila, and opera. From all browsers sony camera having this issue. After taking photo chrome browser will show unable to complete previous action due to low memory and in other...
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deepuks0381
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not repairing complaint phone and delaying the replacement for 4 months

Sir, I have purchased a Sony Xperia Z1 in the month of Feb 2014 and got an issue of handset vibration during typing and also having an issue of set switched off automatically. When we have handed over the hand set to SONY dealer, Madona, MG Road, Cochin, they said hand set cannot be repaired due to shortage of parts and offered a refurbished hand set. As this issue was happened after three months, I am ready to accept repiared hand set...
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A
akkimanu
from Indore, Madhya Pradesh
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About Sony xperia sp

Address:Jabalpur, Madhya Pradesh

Dear sir, I am akash sharma. I have a sony xperia sp. In my mobile handset the camera lense in not working properly. I went sony service centre and request her please see my molibe and solve my problme. She said we have not camera lense wright now. I'll have to order. But when i'll order the lense they are giving me 1-2 month delivery date. So please help what should i do. they are not giving me propre service. please help me....
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Y
yuvasara
from Delhi, Delhi
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Improper working

Address:Madurai, Tamil Nadu

I bought Sony Bravia 32R422B on 22nd October 2014. It properly works on first three days after that it automatically on/off itself. I feel Incomfortable with sony the reason behind we purchase branded electronics item is that for it's proper working condition.But they Cheat me.Dear Sony Pls register my compliant and replace the new one as soon as possible. my Mobile number is [protected]. I purchase the TV from Benit&co.., Kakkathoppu...
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Loboaj
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Job No - W114101401774, dated 14/ 10/2014,

Address:South Goa, Goa

This is regarding Job No - W[protected], dated 14/ 10/2014, Regarding my HANDSET Sony C 2305 handed over at the Zeal Infotech, Panjim-Goa. Its the 5th time they have taken my handset over this last 4 months. First of Its been 15 days, since they took my handset.I had asked for a stand-by set on the day of handing over my cell phone.The service center informed me that they did not have any and that they would inform when one is available....
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sveeru1234
from Sirsi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Require Board Chaning

Address:East Godavari, Andhra Pradesh

Dear Sir, I, S. Veeresh from Kakinada purchased Sony Xperia –M in March -2014 at Kakinada D2 Mobiles for Rs.12, 000/-.. It worked for 5 months in good condition and last month onwards not working properly, (i.e., Mobile getting auto switched off and Auto on. I thought that is software problem and met D2 mobiles where I purchased the mobile. D2 Mobile technicians checked and informed that they will send it to Sony servicing Centre Rajahmundry....
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rajeshctps
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free Wall Mount service has not been provided till date.

Address:Bokaro, Jharkhand

Dear Sir, I have purchased KLV-32R482B model TV bearing serial no. 3296227 on 10.10.14 from local dealer. Though the dealer was requested for arranging wall mount installation, it could not be done till 19.10.14. Then I sent a mail on 20.10.14 to sonyindia.[protected]@ap.sony.com <sonyindia.[protected]@ap.sony.com> for the said work. I was given a reference No. 21689588 for any future correspondence on the subject. Scanned copy of Warranty Card...
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VANDANA44
from Mohali, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT NO. 21230595 DT 01.10.14

Address:Kangra, Himachal Pradesh

I regret to inform you that I bought a Sony TV having model no. KDL-32W600A recently but within 15 days of its installation I was facing some display problem in this. I lodged a complaint no. 21230595 dated 01.10.2014. Your service engineer visited and reported some problem in its panel. Panel was replaced on 10.10.2014 but the problem was not resolved. Then I called you customer care on 12.10.2014 and your representative over there said...
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VANDANA44
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT NO. 21230595

Address:Kangra, Himachal Pradesh

I regret to inform you that I bought a Sony TV having model no. KDL-32W600A recently but within 15 days of its installation I was facing some display problem in this. I lodged a complaint no. 21230595 dated 01.10.2014. Your service engineer visited and reported some problem in its panel. Panel was replaced on 10.10.2014 but the problem was not resolved. Then I called you customer care on 12.10.2014 and your representative over there said...
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