Sony India Complaints & Reviews

I purchased a SONY 42W700B - 42” LED from Great Eastern Appliances Pvt. Ltd. of 66, Syed Amir Ali Avenue, Kolkata - 700019, for Rs. 64900.00 on 08.05.2014 along with a set of TATA SKY for Rs. 2000.00 but I did not receive money receipt / cash memo of TATA SKY for Rs. 1500.00 out of Rs. 2000.00 as yet. On 10.06.2014, Mr. Somnath introduced himself as a service man of SONY INDIA Pvt. Ltd., met me and said that he came here for installation...

Hi, I have been using MDR90ex ear phones for last 6 months. It stopped working after few days. So i had to go to the service centre but in exchange they gave an MDR70AP. This ear phones is damaged as well. Can i please get mdr90ex as replacement(the same model that i have been using) ?...

I purchase SONY LED 81 CM KDL-32EX650 in 26/06/2012 from croma megastore new mumbai Vashi (Maharashtra).Now within the 27th months my product is facing some problem regarding display panel issue so i m not getting clear picture quality i m very much disappointed by purchasing sony product.At the time of purchasing there was many choices for me in market but i choose sony product due to well known established brand in india as well as all...

Sir/Mam I am the user of Sony Experia M C1904. I got this mobile on 19 Feb 2014. I have the bill and it is well within warranty period. Since the day I got this mobile it has been troubling me with various problems (software and hardware) . It has mostly stayed in the service centres than in my hand. I can not even keep the account of numerous job sheets in my hand. Right now I have 6 job sheets dated 29 th july 1st august 7th august 5 Septmeber,...

i had own a laptop of sony vaio on[protected] which is under warrenty and i had submitted my laptop at sony service centre on[protected] facing motherboard issue after many calls i had not recieved my laptop and no response getting from them...

Hi, I purchased a sony experia mobile (model no:C1904, IMEI No: [protected]) from Univercell, Selaiyur, Chennai (TIN No:[protected], CST No: 875295/[protected] on 24th November 2013. I'm facing lot of problems with the mobile and I had given for service three times within an year. At first it shown some problem on touch screen, and after the service it resolved. The service center is at sony authorized service center Abirami...

I HAD GIVEN A NEW SONY WALKMAN UNDER WARRANTY FOR SERVICE/RE-PLACEMENT IN A BRAND NEW CONDITION (WITH BIL-INVOICE COPY) . INSTEAD OF RETURNING IT IN THE SAME CONDITION, AFTER 3 DAYS, THEY (SONY SERVICE CENTER, COIMBATORE) RETURNED IT WITH THE NEW PACKING IN A DAMAGED, TORN CONDITION WITHOUT ANY ACTION. IN FIRST PLACE, THEY SHOULD NOT HAVE ACCEPTED THE ITEM AS IT WAS PURCHASED OUTSIDE INDIA.. NEXT, KNOWING IT CANT BE SERVICED, THEY SHOULD...

A Sony LED TV was purchase since one year back (26.09.2013) from Vijay Sales Corporation, Pitam Pura, Delhi- On 16.10.2014 When Started the TV, the Green & red Light is blinking on the TV & TV is not functioning. I informed to the complaint cell of Sony TV on toll free no. [protected] & the received complaint no. [protected] & they assured me to repair the same immediately, however no response is being initiated by the Sony...

Hi I have purchased an sony laptop vaio model close to 2 years back. I am facing constant problem with laptop keyboard wherein it gets short and keys keep on pressing automatically. Whenever I work on word or excel few keys keep on pressing and doesn’t allow you to type anything or work on those files. Also, in case if you work on internet, webpage keep moving up & down automatically even without you touching any keys of the laptop. I...

I bought the laptop from ezone Koramangala, Blr in May 2014. I have hardly used the laptop cause it's giving a lot of trouble to move from one screen to another, very slow and hangs. I informed the ezone sales to send someone to check it but nobody came. Two months back I even called the Sony customer care in Jayanagar, they promised to send someone but nobody turned up. Request for a solution with this issue paying so much money...

Last week I went to Sony Service Centre in E-mall, Chandi Chowk, Kolkata as my Sony Xperia E died down suddenly. Without even diagnosing the problem the lady at the reception told me that I would have to pay 80% of the MRP +Diagnosis charges as Battery & Motherboard both needs to be replaced and it will be chargeable as my phone is bought from FlipKart. My Question is 1) How can they tell me MB & battery needs to be changed when they...

I have purchased my Sony Xperia™ Z2 on 2nd July, 2014, and after 2 and half months I have used my Sony Xperia™ Z2 in swiming pool water less than 30cm deep and for less than 15 minutes.It was working very well until the battery charged. After 5 - 6 hours I tried to charge my phone but it was not charging after battery got over my phone got switched of and still it is dead. Now it is only showing charging red light sometimes but...

I bought Xperia L phone on Jan, 2014 in Flipkart online shopping. From the day one I am facing lot off issues with the phone and have been fighting against it to get it resolved till date. Below are the issues:- 1) When the call is active, timer just hangs at 00:00 and never show the actual call duration. 2) Once the call gets ended the Home screen hangs and to get it resumed we have to lock the phone and unlock it. 3) Some times...

I have purchased the above TV in the year 2012 and recently started getting vertical lines on he screen. Logged a call with sony service ob 17/09/2012, job no 20985606. The TV got picked on 20/09/2014. Now he service provider states that the panel is to be replaced. Since the panel has a 2 year warranty they said since the panel is not available in India or Singapore, i have to wait till Sony decides on what they can do. Repeated call to...

Dear Sir /Madam, I bought a Sony Led 42 inch TV on September 2nd . I raised a requested for TV installation on 13th October . But for the next 3 days, there was no call from any installation team . So i called again to know the status, they again raised a new second ticket on 16th Oct . Still there is no response from anyone . I personally went to the Sony store where i bought the TV and the persons there are not even caring to listen...

I had purchased an LED TV (48") from the local dealer (National Electronics) and faced the following sequence of problems: - While selling the TV i was promised that any 3G enabled dongle would work on the smart TV and I would be given a special gift (sony head phone). - During installation, I pointed out to the sony team about the black patches in the top right but they did not accept. Further we realised that all 3G dongles do not work...

I purchase Sony Xperia E1 Dual mobile phone on 8/4/14. One time phone has been replaced as there was major fault in it and after that two times its motherboard has been changed by the sony service centre. But sorry to say that in present time also the phone is not working properly. And moreover the service centre is also not listening to my problem in a proper way. I want my phone to get replaced as it is giving me various problems....

i given my mobile on 21 august 2014 in sony service center chennai even i complaint in consumer complaint i dint get any replay about this please help me MY name: AntonyAshwin my contact NO:[protected] MY ticket id:[protected] job no:W[protected]...

Kind Attn: Mr. Kazuo Hirai – The President and CEO Mr. Kenichiro Yoshida – The EVP and CFO Sony Mobile Services Respected Sirs, Subject: Issue with handset “SONY c6602 Xperia Z” I, the undersigned Muralidharan Menon, an Executive, resident of Mumbai is writing to draw your attention on aforesaid subject and expect appropriate solution, justice from your Office. Hand Set Details : SONY...

my name is yogesh kumar and my contact no. is [protected] i was calling to a customer care befor 1 month for solving my laptop problem but they give no respose .they tell me again and again that engineer will come tommorrow at your home but engineer will not coming . i was calling to a customer care atleast 10 times for this issue.. this is my request to you please solve my problem as soon as possible......