Sony India Complaints & Reviews

Dear Sir/ Madam, I bought purchased blue ray home theater BDV-E4100 is not working. Already registered complaint twice but your technical person is unable to resolve the issue. My surrounding speakers are still not working. Please send some senior technician to resolve the issue immediately. Expecting quick revert regarding same. Awaiting for your reply. Regards, Sony brand follower Ajay verma...

Dear Sir/Madam, I had purchased the LCD KLV 32B/350 LCD in March, 13 from BIG BAZAR, However a few days ago we found there is problem in power board, after my complaint Sony Service engineer is asking us to pay Rs. 7500 for replacing the LCD Panel. Though I understand the warranty period is over, it is highly unfortunate that SONY’s LCD Panel has failed with in such a short life span and asking us to pay this huge amount for repairing the...

Dear Sir/ Madam, This is to bring to your notice and request communication regarding the after sales service I am experiencing with SONY which is completely unexpected and extremely regretful from a reputed brand as yours. This being my first contact with Sony Service after I bought my laptop, of whose details can be found as follows: Product Name: SVE15117FNB Serial No. :[protected], I am extremely unhappy and am forced...

I PARANJAY TIWARI HAV PURCHACED A NEW MOBILE OF SONY EXPERIA E MOBILE (C-1604)DS BLACK FROM NEW BERCO ELECTRONICS DWARKA SEC 6 NEW DELHI WITH INVOICE NO. 4832 WITH PURCHASED AMOUNT OF Rs8500 on date 27 feb 2014 as a anniversary gift to my wife, BUT AFTER FEW DAYS THE PHONE GET HEATUP AND ALSO AUTOMATICALLY SWITCH OFF .FOR AROUND 1MONTH I M GOING TO DEALOR N SERVICE CENTRE BUT NO ONE ENTERTAIN US PROPERPELY .TODAY IS 18 MAY N I WANT THE...

Bought a Sony Xperia Z1 couple of days back and realized what a mistake. Customer support sucks - specially Sony Center at Phoenix Mall, Nagar Road, Pune. There is a so-called store manager Mahesh who is not sure if he is the manager. When I asked to speak to the manager he said "he is not here", then changed to "he has gone out", then "I am the store manager". There is another Sony employee Imtiaz with a big mouth who is rude and insulting...

I HAVE PURCHASED MOBILE (SONY-D5302(B) ON 09/05/14 AND WITHIN 5 DAYS MOBILE INBUILT CAMERA IS NOT WORKING, AFTER APPROCHING, SERVICE CENTRE, THEY SAID "WE WILL REPAIR IN 5 DAYS".I WOULD NOT ACCEPT REPAIRED CAMERA IN MOBILE.I WANT FRESH MOBILE SET.SO PLEASE, DO NEEDFUL OTHERWISE I WILL GO FOR LEGAL OPTION....

Hi, Ticket ID - [protected] I have submitted my phone for repair at PC Support, Bund Garden Road, Pune, Maharashtra on the 15th of May'14. I have purchased this handset on the 28th of Mar'14 and there was a fault with the camera, hence, I submitted the handset for repair on the date mentioned above. The person (Aakash) at the service centre mentioned that I will get a replacement as the camera cannot be repaired. He also mentioned...

Respected sir/madam I have purchased a Sony DSC-H300Black camera from Bhel Associates, 26 E, Rajpur Road, dehradun-248001 on 05/05/14, my item number is 80814810 & serial number 0115892.My camera not capturing the purple colour, whenever I use to focus on purple cloloue its shows blue colour and the orange colour also becoming yellow colour. I went two times after I diagnose the problem but the authorised person, they are not listening...

when i given my walkman to service at bellary they telling that after service they will give only ipod& they will take all other things, box except ipod what i should do now.. name-karthik.b.n. phone number-[protected] city- bellary, karnataka...

dear sir, i purchased Sony xperia C. on 12mar2014. further on 8may my phone got completely dead, not restarting, only getting heated. actually got smoke like burn at headphone socket. I purchased the [hone via ebay.in seller name is feroze, he is from chennai. when i went to sony service centre, they asked for IMEI number. and as reply i got that my phone was bought from Arab(Emirates), and then service centre person said as your phone is...

Dear Sir/Madam, I had purchased the LED TV in Nov -2011 TV from Sony Center, Banashankari 3rd stage, Bangalore (LED TV Model No: KDL - EX520, on dated: 11/11/2011, bill No:[protected]. However a Month ago we found there is change in color of my TV Screen, after my complaint Sony Service engineer is asking us to pay Rs. 20, 000 for replacing the LED Panel. Though I understand the warranty period is over, it is highly unfortunate...

I M.Madhavarao owner of Prince guest house bought the afore mentioned model TV at Sony center and the dealer is Sai Balaji Enterprises Visakhapatnam on 27th March 2014. It had been installed by the service people. On my complaint to local agency came to our place and tried to repair. They were not able to repair and they have taken the bill copy and guarantee card etc. and now no body is responding. With deep frustration towards the attitude...

Dear sir I had purchased Sony Xperia c mobile on 03/04/2014 and after 30 day my mobile dead.not working and it was fully dead. I was submitted that mobile on 09/05/2014 at sony Service center it situated at pattom trivandrum, I was called to Sony care center they told me replaced new motherboard, but am not interest in part replacement in only one month using after, phone to replaced. Waiting for ur reply. Shihab 0091 [protected]...

Dear sir my name is udayabalu from puducherry.my number is [protected] & email is [protected]@gmail.com.on 2011i brought a Sony ericsson xperia mini ST15i mobile, and it's touch screen crack two days ago.i gone to the Sony service center in puducherry.they told me that there is no spare for touch screen display for the st15i.and Sony stopped the spare display for st15i .And now i could not able contact my friends due to screen crack.is...

Hi team, I have registered a complaint about a week back at the email provided by the customer care executive. The complaint number generated i.e, 18911378 through the automated reply, since then I haven't heard from any of the representative from Sony India. By this experience it gives us an impression that our complaint do not concern to the company....

Dear Sir/Madam, I am Sukesh from Hyderabad. I purchased Sony Bravia LCD -KLV-22BX320 model 2 years back. Recently there has been numerous cases of automatic shut down and restart while TV is on. Lately this problem is so frequent that I am not able to see any programme for more than 30 seconds. I have made a complain on 3-May-2014 with Sony customer care[protected] regarding this frequent automatic random shut down and restart problem...

Dear Sir/Madam, I have purchased one Sony Vaio laptop at Madurai city. It has some issue that is system camera not working & store applications are not available. I took this issues to Sony Service Centre at Narimedu in Madurai. There was one service officer not responding well, he replied all are my mistakes & can't be rectified at that time. I had more expectations at Sony but now I feel unsatisfied from your customer relationship...

I have a sony Xperia bought less than 2 yrs.Recently it developed problems.shown to service centre at Vardhaman mall in sector 7, Dwarka New delhi. They changed first the display screen then some parts in motherboard and later told that mother board is faulty and need replacement but they returned saying not available and the mobile ok but no display. This is against all norms of customer care and support.I request to take up the issue...

Hi, My sony model vgn cr35g/n does not in the list for win 7, i need graphics driver."use graphic processor" option is inactive due to the relevant graphics drive for the same!! Kindly provide ALL the drivers for my SONY VAIO MODEL: VGN-CR35G/N (OS is Windows Ultimate 7). Thanks, Sameer Kapoor Mumbai, India [protected]...

Date: 07.05.2014 Dear Sir Good Morning, Subeject: Abusing language use by Sony representative Mr. Ashish (Mobile No: [protected]). This is to complaint that I had visit your Sony Center surat in Gujarat on 06.05.2014, Before that I had visited Croma as well as Vijay sales in surat itself on 05.05.2014. I want to buy Sony Camera Alfa 58 double worth Rs.42990/- and both Croma and Vijay offer me within that price there...