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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 275

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J
jardiv
from Chennai, Tamil Nadu
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touch not working

Address:Chandigarh, Punjab

i have purchased sony xperia tipo in march 13. after two months of purchasing its touch not working .i have submit this two times in service centre .they have change its mother board . but no improvement its touch stop working again and again..now warrenty is over and its touch not working again 'what can i do . so i want the replacement for this phone....
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sudha bangla
from Raipur, Chhattisgarh
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poor service

Address:Raipur, Chhattisgarh

dear team, This is to inform you that i m sudha bangla purchased laptop of sony model-SVE 1513 AC black on 6th oct 2013 after using one month laptop gone dead and sony service centre is not giving proper service in raipur I want engineer visit at my residence for resolving my laptop problem If company is not able to provide service then pls refund amount for my laptop or i will complaint at higher level for resolving the problem Please...
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Yogesh Nirmal
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Xperia C c2305 Mobile Problem

Address:Aurangabad, Maharashtra

Dear Sir, This is to inform you that I had purchase One Sony mobile Xperia C 2305 from CROMA store Prozone mall Aurangabad Maharashtra on Date 16.02.2014 At the time of purchase I had given 1 year Warranty from Sony service center, But I got some Software related problem on Date 27.02.2014 and I had submitted this mobile in our local service center at Prasanna Electronic Aurangabad on same day but I had not given proper service from...
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Shantanu Chakroburty
from Delhi, Delhi
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Problem with Sony Phone

Address:New Delhi, Delhi

Hi i wanted to get this to your notice :- I bought a Xperia ZR 6 months back...problems started coming in i.e after the Sony updates the volume went very low and was facing difficulties in attending calls, then the other issue was that it had vertical multi coloured lines on the screen...so gave it to the sony center at CP for repairs and the sound quality was fine after it but then, again faced the problem for the lines on the screen...so...
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V
vishalkumar.127
from Mumbai, Maharashtra
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Vaio complaint

Address:Chandigarh, Haryana

On dated 27.01.14 I have purchased a Laptop Black VAIO SVF15212 (06 Black VAIO) Sr.No 0038431 from ACKS INC SCO 43-44 Sec 8-C Madhya Marg Chandigarh. From purchasing date to till date i have visited 2 times in service center for window problem.But both times i am not satisfied from their services & window problem is same as it is.When i purchased my Laptop the sales executive assure me that this laptop is fully support to window 8 &...
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U
uthkrisht
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LED and home theatre frequently needing repair and replacement of parts.

Address:Mumbai City, Maharashtra

Model No.KDL-32EX520 IN5 and DAV-DZ310//CE12‏ Actions kala narayan 13:54PM To: sonyindia.[protected]@ap.sony.com [protected]@hotmail.com Respected Sir, It is with deep sadness that I write this letter to you. I had purchased the above two models LED television and Home Theater system from your authorised Sony Center at Ghatkopar (West) on 17.5.2011 vide Invoice No.789/11-12/R. Within a year, the television had problems and the...
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M
mayankchh
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY XPERIA and Royal Green Services are fraud

Address:New Delhi, Delhi

Dear sir/ madam I am Mayank Chhabra, resident of delhi, i purchased a handset about 7 months ago. Brand- SONY xperia-L worth Rs/-16000. and get it assured by paying 10 percent of the total cost by ROYAL GREEN SERVICES. 2 MONTHS ago my handset display was broken. i gave the handset to the insurance company for repair on the date 2 feb 2014 and they returned me the same on 3 march 2014 with the handset dead. It was working when it was sent...
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Ramita14
from Gurgaon, Haryana
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Misusage Of The Original Sony Parts By The Service Center People

Address:New Delhi, Delhi

Respected Authorities This is to put into your notice again (as i have dropped mail before complaint number of the same is 1-[protected] )against job sheet number W[protected] .Previously my complaint was regarding the delayed services by the service center people .Now i have taken this initiative to inform you one new concern that i have faced today.Actually i had called the service center, J.P.electronics (address-E1/10 Shop no 33 aggarwal...
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S
sumant27
from Panipat, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony cheats every customer by selling xperia C

Address:Ambala, Haryana

I am having the following issues with my sony xperia c :

1) Very low space to install applications on phone memory : Apparently sony claims to provide us with 4GB worth of memory to install applications, but the actual available space comes down to approximately 300 MB .Here's how - out of 4GB, 2.20GB is aviable to user where 1.20GB as internal memory to store files, images, songs extra and rest 0.98 as Device Memory in...
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shantanu007
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mentally harassing.

Address:Ranchi, Jharkhand

I am shantanu siddharth from ranchi jharkhand. ([protected], [protected]) I purchased a sony mobile xperia Z on 17 April 2013, several months back my mobile screen got cracked so i gave it to sony service center and they told me that they will xchange my cell within a month and they told me you have to pay certain amount approx 15, 000 and they told me that we will call you and let you know about the exert price in a week, but they didn't...
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patrick tony
from Bengaluru, Karnataka
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Replacement of cell phone under warranty

Address:Bangalore, Karnataka

Replacement of cell phone under warranty Dear Sir/Madam, I would like to inform my cell phone was brought on 12-OCt-2013 and started having problem with Powerbutton and camera, and after two months took it to to service centre Vigneshwar services (Sony Authorized service center) Bangalore with complaint for Powerbutton and camera not workingthe complaint solve . But after few days we created same problem and took to the same service...
+1 photos
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Sourav.goyal
from Sangrur, Punjab
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Laptop arrow keys

Address:Sangrur, Punjab

I have purchased Sony model(svf152A) on[protected] from Croma Chandigarh..The laptop sold to me is defective inasmuch as I have been facing several issues with it ever since the date of its purchase. In the very first day of its purchase, the laptop was constantly getting hung and not functioning properly. I was unable to give presentations on my laptop due to the constant malfunctioning of the laptop and even single game is not working which...
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mangalamit
from Chennai, Tamil Nadu
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Handset not working

Address:Gurgaon, Haryana

3. Particulars relating to goods/services complained of: (a) Details of goods/service: Sony Xperia L Mobile Phone (IMEINo. [protected]) Item of goods with quantum/nature of service: Mobile phone (b) Whether the complaint relates to: One or more defects in goods: Mobile sold with defect resulting in malfunctioning of the phone at a later date Deficiency in services: Faulty parts not replaced under warranty by...
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bhatt.suyash
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding false product purchase.

Address:Bangalore, Karnataka

To whomsoever it may concern. I am highly disappointed and dejected with the behavior I came across with SONY ENTER FOTOBEST Pvt. Ltd., Mantri Sqaure, Malleswaram, Bangalore - 560003 If there is no action taken in the next 24 hours, I am going to lodge a complain in the consumer forum. Having said that I wish to describe the series of incidents as follows: 1. On 31st March, 2014, I visit Reliance Digital and come to know that...
+1 photos
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Ramachandran Chenichery
from Delhi, Delhi
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Irresponsible behaviour - ACE electronics

Address:New Delhi, Delhi

I wanted to replace my damaged TV screen (model - EX520). The authorised service center people came and took Rs 5000 advance on 23rd March 2014. After multiple reminders, they came and picked my TV after 4 days.. ever since I am following up with them as to when I will get my TV repaired but till date no confirmation... It takes numerous calls for me to even get some one pick up the phone.. today again I have called up and they are not able...
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deepak jairath
from Kotkapura, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor feedback of yours service advisors

Address:Jalandhar, Punjab

respected sir/madam, with due respect i "Deepak Jairath" residencee in Jalandhar city, I am using yours company (sony) LCD BRAVIO 19" whose serial no is 12144888 which had borrowed since 2009 and in this month March 1st i got some complaint regarding supply in this set and I had gave this complaint to yours Authorised Service Centre in Jalandhar at "SIGMA MARKETING (SERVICE ) on 4th march whose JOB NO IS J[protected] and the service person...
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CP Da
from Ranchi, Jharkhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repairing charge has been charged during warranty period

Address:Ranchi, Jharkhand

I, C P Choudhary resident of Chutia Amar Chowk, PO-Chutia Dist-Ranchi,
Jharkhand have purchased a Syper Shot(Camra) in the month of Mar 2013. After some
time it becomes defective, as lens was not functioning. Hence I sent the
syber shot to costumer service center, Ranchi . The sony service center has
charged Rs 1858/- only towards replacement of lens block assy. It is for
your information that my syber...
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ankitraina
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor behaviour

Address:Faridabad, Haryana

Hello, i am using sony xperia z, celphone is just 8 months old and i am facing the major problems as xperia z is a waterproof cellphone both my nobs are comming out so no use to say it a waterproof phone.

In the mean while i visited nearby service center first the told me you cell phone will get replace and suddenly now the denied it. I am using sony celphones from last 10 years this is the firts time i am getting this feedback,...
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vegadvimal
from Morbi, Gujarat
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Service Center

Address:Jamnagar, Gujarat

Hi Respected Sir. I am vegad vimal from jamnagar. I was recently buy sony mobile from jamnagar. i having problem on my xperia z phone's ear speakers so i was recently visited to sony service center in jamnagar. I was give my phone to them and told about my problem and they checked and agreed my problem and told me that i will get new handset bcoz this model is not repairable. After that i was called from sony service center and they...
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Address:Bangalore, Karnataka

I purchased a Sony Xperia ZR last year(23/6/2013) and on 23/3/2014 its screen cracked. I went to the Sony Service Center in Bangalore and reported the issue. People there told me that this phone is not under accidental warranty and I told them that I am ready to pay the charges for the screen replacement. Then they tell me that this phone cant be repaired and they will replace it with a new phone and asked me to submit a draft of 16000.00/-...
+5 photos
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