Sony India Complaints & Reviews

i brought a sony vaio ultra book for 80000/- on 23rd November, 2013.but when i used it i realized that the base of the ultra book is so light that it bends a bit, below the track pad when we place both hands on keyboard while the ultra book is on the lap. the base gets pressurized, bends and by default the left click of the trackpad gets activated, hindering the normal working. i took the ultra book to the sony service centre 3 times in 3...

Hello,

I had purchased a sony LED 46EX520 along with one sony HT DZ840 K in Jan 2012. I use to take sony products because o its brand name and good customer service support. In My TV there is some lines occured very recently and sony service people came there and asked me to change the picture tucbe as it got damaged according to them. but i cannot belive it such a brand company like sony never cheats customer. Serrvice centre...

Dear Sir, I have purchased the Sony Bravia LED 26EX550 on 12th May 2012. Soon After purchasing of 8 months its Control Panel and Board needed replacement and replaced by Service Center Jaypee Electronics Noida. And 1 year again its board needs replcement and service center is asking 8000 Rs. for it. Please help in this case. If I have gone for Sony like branded company and I am feeling cheated either by the company or by Service...

I purchased Sony Xperia SP with lot of expectation on 13.04.2014 from Chennai mobiles, Madurai. In the same day of purchase I struggled a lot to zoom a photo. In the second day I had a missed call from my friend and called him after seeing that. Then after 20 min I again received a missed call from my same friend. A short ring and then it went blank. I called him again and found that he didn't call me. I went to the show room on the...

dear sir/mam i purchased laptop 20th may 2013 after some times i face many problens as hanging, system slow, mouse not work as many my all complaint register on ur customer care no. and specially 10-11 times formate ho chuka hai laptop i want solution earlier to earlier i visit eng... many times bt no solution regard hanging n system slow and m service center bhi ja chuka hu many times lajpat nagar spclly very careless persons there sir/mam...

Dear Sir I bought sony xperia M in November and a week back its LCD got some problem and half of it has got scratches while the touch pad is working fine.All softwares are also working fine.I visited the Tambaram located service Center where people were talking in a very pathetic way. Even the manager is refusing to submit the phone telling if you want to submit you have to pay.Kindly tell me the procedure to change the LCD as the phone is...

Bought sony 42 ex 420 led tv got repaired within a month of purchase and they said a chip had gone and they replaced it now after 2 years the tv is having a lot of issus it does not show up image at all a complaint had been raised with Sony customer care and the ref no: 18803400.. Not even a single person from their service centre turned up even after 5 days. The service agent doest not even pick the calls. The after sales and service...

Dear Sir: I purchased Sony TV KLV37S400A in Oct 2008. Exactly 5.5 years after purchase, the TV went dead. When I power ON the TV, its power light blinks 8 times and picture never comes. I filed complained (No:[protected] with Sony on 21 April 2014. The complaint was assigned to NRI Electronics, Ghaziabad. The technician visited my house and told that TV needs to be taken to service center for repair. I took TV to their service center on 26...

I had purchased a Sony Xperia SP in August'13 & I am very unhappy with the handset. Some of my colleagues also purchased along with me. Infact, we were thinking of doing some tie up with Sony for our customers. We presently have such tie ups with Samsung & Nokia. I am Deputy General Manager with Idea Cellular and opted for Sony based on the product specifications, strong brand & service support. I am hugely dissatisfied...

Hi, I have purchased a sony xperia Z1 in the month of October[[protected]].Recently i have registered a complaint as my cap cover for memory card slot was missed. I was advised by the service center that i have to take care of the phone hereafter cautiously as they cannot provide that cap cover it seems. This is completely unreasonable. People should have advised about these un repairable problems while getting the phone. Instead i...

Worst Product Sony Mobile... Not to purchase... Worst Service...


I had purchased Sony Xperia ZL, when it upgraded to Jelly Bean 4.2.2 in the Camera Option In the Manual Setting if you select 13 mega pixel there will be small hole in if you take the photo, so i had given for service on 5th, and then they returned back on 8th but, after taken back from the service center but noting has been repaired, and again on 9th...

1. I ordered a W85 - 42 Sony TV with Choice Palace, Jayanti Market (Jaipur) on 25th April 2014 and made the advance payment of Rs 10'000 on 25th itself. 2. The person in charge (Mr Kamal - [protected]) made few calls in my presence and confirmed the availability of the model and that it will be delivered the next day. 3. On 26th April (morning), Mr. Kamal called back and informed the TV is no longer available and if required he...

hi sir i had already complained about sony bravia led tv and my complaint number is 18602312 filed on 14 april, i have been calling your customer care people and sent mail also but still dint got any proper answer of settling for the solution and i am ready to pay extra bugs for big and better tv. but still you people are ready to service when i call caleecenter people they we are sorry how many tilmes do i need to call you people with...

While closing the charging port with the cover of my mobile Xperia ZR, for few minutes it remains closed and it gets opened automatically. I had given my phone to service center in Panvel, ie dg mobile service. One month is going to complete, till now the service of my mobile is not yet completed, they are delaying the service of my mobile. Since I had purchased this mobile Sony Xperia ZR at rs 25000, just 3 months before, and also they...

Sir, I purchased Sony Xperia ZL from on 28/12/2013 S no[protected] from Avit Digital (P) Ltd . After 4 months of its purchase, I am facing problem.My handset Mic is not working.For this I gave my phone to Sony service center at cannought place(ticket ID [protected] ).When I got the handset on 26/04/2014, I am facing the same problem.When I call the customer care they say I have to revisit the service center. I am fed up from his kind...

I purchased a Sony TV model KDL40ex520 in January 2012 at a cost of Rs.65000/- . Around 10/4/2014, I noticed a problem of peculiar discolouring of screen. The screen had a horizontal line running roughly at half the height the screen. Below the line ( bottom half), picture appears to be OK, but above the line, picture is highly discoloured. ( images attached). I tried different inputs and various screen settings including factory reset, but...

I had purchased Sony Xperia SP mobile. It had been giving me constant trouble within a few months of its purchase. It was given to the SONY Service Centre at kamla nagar for rectifying the problem of frequent display fliker and over heat up problem. Thereafter I had sent this mobile for similar problems and replacement of defective screen and heating. Unfortunately, within few days of the last servicing, it again had similar problems and...

Hello Sir/Madam, I purchased one XPERIA ZR phone on 09/03/2014 and it has a problem with mice and over heating in normal mode after 3 days, and given it into the Benchmark InfoTech (Authorized service center) in Bangalore . they told me that issue with the software. at the same day I had the same problem, again took in to the same service center they updated the software and gave to me. but still am facing the issue, again i took the...

To, ConsumerForum, Subject: Refund of Sony Xperia Z1 fromSony Mobile Communications AB I have Purchased Mobile Handset of Sony Company Product Name is “Sony XperiaZ1” on dt. 27.09.2013 of Rs. 44, 490/= From Spice Retail Limited, Gurgaon(Haryana) But in thisHandset Five Time replace by Sony service centre due to problem. Details as Under:- 1. MobileCamera 20.7 MP is not proper working in normal lighting condition and if youare...

Dear sir i am arun kumar customer of the sony mobile xpriaz1 purchased at an amount of rs40000.i have a very good impression on sony brand but you have loss it, now i got a very bad and worast impression on your brand because i am not satisfy with your mobile because it got two times repair under camera and also signal they have replaced me the new mobile but i am not satisfy with the mobile so please refurned my amount of rs40000 for more...