Sony India Complaints & Reviews

Complaint was registered with Customer Care on 19th February 2014, and complaint number was given as 17890428 which was assigned to M/s. Aar vee info Services. (AVS) More than one month is over, no action has been taken so far. It may be mention that AVS has collected payment of Rs.3000/- I kindly request you to bestow your personnel attention to attend the complaint at the earliest...

I had purchased Sony Xperia Z with proper bill and is still under warranty. I was clicking pictures on a hot and humid day in sunlight using the phone in India, when suddenly I noticed a hair line crack appeared on the screen and half my touch screen went dead. Now I just want to make it very clear there was no physical impact and I did not drop the phone, It was in my hands when suddenly this hairline crack appeared. There appears to be...

Hello, I had given my mobile charger for service with cable on 11th feb 2014 and I was said that sony will give call once its done and till date I never got a call from sony. On 24 th March I realised that I have forgot to collect my charger and I went there and gave my receipt and they gave me my charger without cable. When I asked for cable they replied that I have not given and its not mentioned in Receipt, I said that I am 100%...

Hi Team, I purchased Sony Xperia Z1 on 21st March and subsequently upgraded to 4.4 Kit Kat. Since then, I am facing series of issues with the handset : 1. Battery is getting drained very fast. 2. Phone is not getting charged when the phone is on. It displays message "The connected power source is not sufficient. The battery is draining faster than it is charging. Minimize your device usage while charging". Hence, I have to switch off...

I purchased a Sony Xperia P and it has been one year since you are not responding to me. And I will make sure I don't purchase any Sony product from now and also make sure others also do the same. My phone always hangs and I am not able to receive any calls. You suggested to perform a factory reset and also to repair the software. I did all u said still the phone doesn't works. I didn't expected such thing from SONY and that to with a new...

My Xperia Phone IMEI:[protected] came in contact with water. All the flaps were closed tightly but still water entered my mobile. My mobile is in warranty. When I contacted to service provided they were not ready to accept my phone. When asked they said due to cut in silicon in flaps water might have entered in mobile. Now its not My fault for cut in silicon or whatever.I am ready to give demo right now, even if the flaps are closed...

Dear Sir, I have Purchase Sony Xperia-SP -C5302 on 22nd August 2013 from Hanfij Collection in Aurangabad, India at Rs 22300/- Invoice no 6520 dated 22/08/2013, IMEA no [protected] My observation was that pone Battery was working fine for 7 to days and was giving me around 48 hrs battery backup. However since last 3 days battery is getting drained in around 12 hrs. I visited your site and did all types of setting as suggested but could...

job no-w[protected]. hanging, display sometimes black spot, camera problem&update. already 10 days passed but my problem is not solved...when i contact from my side...the answer will be pending your parts...or...company will not provide us but your rule is 7 days to deliver the phone to consumer...but its 10 days passed... how can i solve my problem?pls solve this problem.....

Hi, I have purchased MDR-MA100/BCIN Headphone on[protected]. The headphone stopped working few days before, so i went to the sony authorized service centre in erode today[protected]. They checked the product thoroughly as i have been waiting there for an hour. Finally they take the product and issued me the job sheet (Job Sheet No: J[protected]. Within 10 minutes, they called me and told that there was a physical damage. I'm pretty sure that...

Company:- sony
Product:- tv
Model no.:- klv-24r422a
Sr. No.:- [protected]

Dealer:- anmol electronics
1/1 b.T. Road, dunlop bridge

Kolkata-56
Inv. No. Anm/05291/13-14

Vat no. [protected]

Purchaser:- mr. P.K. Roy

Within a month dealer is saying that motherboard needs to be changed for a brand new tv. I want a replacement not repaired...

I had purchased the top end Sony Bravia KLV55 inch LCD TV in September 2010 for Rs 3, 99, 990 (nearly Rs 4 lakhs). The product worked fine till July 2013 after which it developed vertical grey lines.

In July 2013, he technician from their authorized service centre - Universal Electronics, Hyderabad, came, did some analysis and went back. After which another person came in a few days and declared that a specific component had...

Hi myself Jasbir SinghI have sony xperia z1 purchased on 10 dec 2013.my mobile is got cracked so i submit it to sony service center on 20 feb 2014and
they contact me today after 1 month and telling me that your mobile will not
be replaced by us because you purchased it from not authorize
dealer of sony.they are not repairing it so help me and contact ASAP [protected]...

Dear Sir. This is regards with service requirement for my SONY Cybershot DSC-W510. I have a problem with battery cover which had ceased to lock.My camera was purchase on 2/4/2011 which means the warranty still good and valid.Upon Visiting the service centre at Thane.I was first told that the camera is broken and that it had a fall by showing me a crack.I insisted the camera has not fallen and the crack on the body had Nothing...

While i write this i am going through extreme anger & frustration towards Sony as an organization & towards its representatives which gives impression that Sony management is mix of illiterate bunch of rowdy folks with some good relationship folks( Hoping same haven’t came across yet) . I am chasing Sony team on my complaint of my5 days old Experia C handset for last 25 days & every day goes with fake...

Sir i bought a sony xperia z in april 2013 and aftre using 8 months i found a speaker problem in it so i went to sony custmare care shop in lajpat nagar and they said its a software problem we have to update the latest version and they have updated the 4.3 version but the problem was not resolved so they said we have to replace your mobile phone.

Now the problem is they are providing me an old and xperia z without any gaurantee...

Hello, First of all, with due respect let me tell. I Lost trust in Sony. Let me tell the issue now. I had purchased my Xperia ZL phone from yelahanka Sony centre on 7th Jan 2014. IMEA number: [protected] After usage of a month or so the rear camera started having black spots.Rigid black spots when I take photos from rear camera and that was not dust. I called the sony customer care too free number:[protected] many...

Dear Sony i purchased sony xperia z and the same got wet in rain, all the slot has been closed perfectly, i bought the product on 20th July 2013, now the customer care told me that they will replace the handset but i need to pay 70% of the product price. i would like to take up the issue legally iemi no [protected]...

Actually when ever we put on the television the screen comes normally and after a MINUTE the display goes off and the logo of Sony appears and again starts with normal mode, goes off, sony logo, goes off...This happens for 15-20 minutes and then display comes normally...
Please help me out ...with this problem...

I bought a SONY XperiaZ1on 22/02/2014 from Spice Retail, the IMEI of the phone is [protected].Not even 15 days have passed and the phone has become crap. I am facing following issues: Phone keeps on rebooting: When I open 2-3 applications simultaneously the phone reboots automatically. Initially it was rebooting once in a day but now 3-4 times in a day. I have done factory reset and removed memory card but still face the same issue....

Dear Sony This is in reference to Mobile handset C2 model I selected and bought it from Ur product basket, and it seems my selection went wrong . On day to day basis it gets hang up and I am unble to go on home screen and not having back arrow down the screen .Then I asks someone to make me a call and after taking that things gets normal .But it is happening on routine basis . On 2.03.2014 I went to Ur service centre they immediately...