Sony India Complaints & Reviews

I have bought Xperia Z2 on 17th May 2014 and have to visit service center situated in sector 18 Noida (Ambe electronics) on 26th May 2014 as my phone was getting heated up and restarting automatically, battery was draining and camera was not working, at the service center I was told that its just a matter of software update and it took 5 hrs to get things done at the service center, and the engg. at service center mentioned if the problem...

Model: Sony DSC-RX100 E[protected], Serial no: 5268886. My camera sony RX 100 gets a strange problem where the lens gets struck open and does not close. First it happened in March. Job no: J40453636. Solution was realigned lens unit, updated the software. It again happened last week. Job no: J41060114. While handing over to the service center I told that this is a expensive camera(cost me 35k). I do not want patch work for repeatative...

You people are playing with asian countries xperia z mobile. if you don't have any intention to release kitkat update to countries like india, please don't update your website(India) with the availability of kitkat i.e on 21st May 2014. just because of this you are going to loose lot many customers and no proper response from any of the customer care about this and confirmed date. what is the meaning of gradual release ? releasing the update...

SIR, I HAVE PURCHASED SONY VAIO E SREIES LAPTOP 15133CN/BLACK ON 19/03/13 FROM UNIQUE INFOWAYS (P) LTD, NEHRU PLACE, NEW DELHI. AND FROM THE DAY OF PURCHASE I FACED SOO MANY PROBLEMS IN MY LAPTOP LIKE- WORKING SLOWLY, AUTOMATICALLY HANG AND SO ON I WANT TO REPLACE MY LAPTOP NOW BECAUSE I AM FRUSTATED FROM THESE PROBLEMS FROM DAY 1. JOB SHEET NO.-J30891114 ON DATE 24/05/2013 J40412500 ON DATE 26/02/2014 & J40726237...

I had purchased Xperia L on 25th May 2014 however within 2 days the speaker of the phone stopped working The service centre reset the phone still it is showing the same problem and now it shows that the system UI has stopped working. The subkeys also disappear at times. It is very regretful that the company like sony xperia cannot satisfy the consumer needs. Not at all expected from a reputed company like sony. Please fix my problem immediately....

I purchased my Sony walkman NWZ-142f in the year 2009 at a prize of Rs. 2890/-. Now it has stopped working upon contacting sony service centre the solution I've got is that I have to pay another 1645/- to get it exchanged with new one which is 50% the cost of the new model. If I agree upon I will end up paying 4535/- for a product the current market price of which is just 3290/- Regards, AK Sahu...

The screen in my Sony Xperia Z phone is cracked. I went to authorised sony service center in Malleswaram, Bangalore on 21st May, 2014. They scrutinised my phone and said I have to pay Rs.15, 000 and I would get a new phone. I said OK. Though initially they took my phone later while I was there they returned my phone and said " we will call you in 2 days" I couldn't understand what the next steps were and they didn't care to explain....

I had a complaint against Sony Mobile regarding a service that I had bought of them. I raised my concern with them but the response which I got was not satisfactory at all. Thus, I decided to file my complaint, Now am very unsatisfied from your service, actually I bought a cell phone(Xperia L) in June 2013. Before using this phone I was customer of Samsung India but getting some software problem by Samsung side, Then I decided Sony is a...

I have purchased this TV at Reliance Digital Vashi Navi mumbai on 17th Nov 2013. On 12th Nov while watching TV it developed a small crack inside and starting showing up Vertical lines on one portion of TV. We have complained to service center and the guy says this is a physical damage. I confirm there is no external damage to the set and how can it be a physical damage. The product is under warranty. I request your attention to this issue...

Dear Sir/Madam, I have purchased Sony xperia SP mobile in the m/o March 14 and from the date of purchased mobile is going down in every thing first its 8 MP camera clicking photo like VGA, touch is not working properly, applicatons are going corrupted itself. I have submitted the same to Sony service center last to last week at sec 14 gurgaon at Khitiz telecom with all these problem but they did not get resolved my all issue's still camera...

Hi, This is the request which is been forwarded to Sony Service Center, K-15, Lajpat Nagar, New Delhi 24/05/2014, I need to know your final decision as early as possible. This is in reference with multiple conversations with Sony customer care; I bought Sony Xperia Z1 jut 3 months before for the job oriented tasks. There are Major complaint in the mobile phone which are mentioned below • The Mobile remarkably heat up while charging...

Hi Sir/Madam, I had Purchased Sony Xperia L on Aug 2013. Model: C2104 Starry Black IMEI:[protected] The handset got camera lens fungus complaint within 2 weeks. I demanded for a replace but Service centre repaired the handset and assured to replace the handset if the complaint repeats. The same repeated within the month of December but the handset didn’t get replaced. Still issues are coming and warranty period is going...

I had purchased my sony xperia c phone on November 14th 2014 from sea breeze shop no.s-50, GCDA COMPLEX, marine drive, ERNAKULAM-31. Within 5 months from the date of purchase the phone turned defective due to overheat and frequently hanging. I gave it for servicing in the authorized sony service center MADDONA ELECTRONICS, AVS building, M.G road, kerala. They updated the phone and returned it and the same problem continues with default in...

Sony LED KLV28R412B TV Faulty Dear Sir, I had purchased Sony LED TV KLV28R412B from Vijay sales kharghar navi Mumbai on 07.05.14 last 15 days ago. And now suddenly stop my led tv on 19.05.14 at 09 pm & complete launch no.1405B200845. Your service engineer comes on 22.05.14 check the led tv & spoke the mother board problems. I shook new tv purchase before 15 days suddenly problem. So Pls replace (Change) my LED TV another...

Dear
Sir/Madam,

I am very much dissatisfied with the service and behavior of people working over there in sony mobile service center at district center janakpuri (Delhi). i had given my mobile phone sony experia C model no C-2305 for repairing as the service engineer told that service engineer who will check the fault is out of the center so i left my set in the service center and later on when i asked they replied...

Compaint against sony servicing centre (2nd floor Mansarover complex bus stand Chhindwara) HAD submitted my xperia phone 3 days back for speaker problem When I went to collect that phone I found a big Crack on my screen touch and speaker not working Earlier everything was working except speaker problem. My phone was under warranty and the mistake they did to my phone I need to pay 10000/- for it... Service has no proper working The engineer...

Hello sir i bought a sony xperia c2305 and it will fall into water on 20.04.14. i sent to a service center in nagercoil. they said that it has liquid damage warranty. i gave it to them. till now they did not bring it back. about 36 day delay. they did not responce my phone and told me it was a company delay and also said different resons. i think they try to cheat me.they try to change my orginal spares. kindly response my request my mobile...

I bought Xperia V in October month of 2013 and it stopped working suddenly in April month.Need Service center address where I could repair my Xperia V model.I live in Pune and had contacted to authorized sony service center.;they replied me like that as they dont have idea about repairing of Xperia V model :(. I don't know now from whom I will get it repaired.Please help me out with this problem....

Sony Representative, I wish to bring the following facts to your kind attention: 1. I purchased a brand new Sony Xperia C handset (Cost: Rs 19, 499) from Croma at Pimpri, Pune on 2nd April 2014. 2. I found that the handset’s headset (one of its accessories provided by Sony in the handset’s box) microphone did not work and returned the set to ‘Chaitanya Electronics’ – Sony Authorized Service Center at Chinchawad, Pune on 5th...

I bought my Sony Xperia ZR on 30 June 2013. The screen of my phone broke down and the screen is not responding. I went to the service centre. People there say that it cannot be repaired and I have to pay half the price of the M.R.P and get the new one. I mean if you manufactured this, Can't you just make it repairable? I am ready to pay the charges, but why should I pay for a whole new phone if I only want my screen to be repaired. I am so...