Sony India Complaints & Reviews

my name is jeffin vargheese .i have sony xperia ion buy from doha i year back now its not working so go to sony service centre in thrissur i tell my problem to ur excutive they told me we not service my product bcoz of its brout from outside then i go to other sony service centre they recive and my complait now the problem they saying is they order the battry of ion didnt get the battery from company plz solve my issue 2 mionths iam waiting...

Hi This is Naveen Kumar. I am a Sony customer since last 5 years From Walkman series to Xperia 4 different models I used, The problem is with the latest Xperia C2305, I bought it in 22nd Oct 2013. 4 Problems with in 6 months. Please read below for the details of the issues. 1st problem: The first problem was in the first week after purchasing it, Issue: Screen gets enlarges when double Tap anywhere on screen, I took it to...

To, Sony India Pvt. Ltd. A-3, Mohan Cooperative Industrial Estae. Mathura Road, -New Delhi-110044 (India) Sub:- My Job No. 40625729/Camera DSC-HX300/Black Respected Sir, My old Camera Model No DSC-H1/E-32 which Picture was defocus, for which I complaint in Service Center, at the very time I was directed that at discount of Rs. 9036.00 and to pay Rs. 17501.00 for Replacement new Camera Model No. DSC-HX300 / Black. So I...

Dear All My Name is Rahul, I have Sony xperia Z ultre i was given my Mobile phone to sony care for Repair my job sit number- [protected] on Date 15/04/2014 Condition was ok and no damage on my Mobile phone only speaker was not working that time, after that time when I went to sony care on 16/04/2014 to take my phone, I Saw My Mobile Phone one side Corner Damage that damage Done in sony care so I complained in sony customer care but they...

Hello Sir, I have purchased Sony Xperia "c" mobile on 6 Feb. 2014. My phone is not detecting the memory card. Whenever i am inserting a memory card into my phone, my all phone data is deleted automatically and phone is also not detecting the memory card. If i am connecting my phone with laptop without inserting any memory card then my laptop is also not detecting the phone memory. I purchased this phone from SS PHONES, SHOP...

Hello Sir, I have purchased Sony Xperia "c" mobile on 6 Feb. 2014. My phone is not detecting the memory card. Whenever i am inserting a memory card into my phone, my all phone data is deleted automatically and phone is also not detecting the memory card. If i am connecting my phone with laptop without inserting any memory card then my laptop is also not detecting the phone memory. I purchased this phone from SS PHONES, SHOP...

Dear sir i purchesed sony xperia E1 dual mobile on dated 08/04/2014. next day i face an hanging & restarting problem in my new mobile phone. i send it to authorised service center for software update, but after 2 days i face same problem. i discused to cervice center about the problem so thay are says to me that we will change some parts of handset, sir please tell me why i use repaired mobile phone with company defact. i need...

Hi, I want to bring it to your notice that Defective Sony Xperia ZR mobiles was rolled out in the market without properly tested in R&D and sent for production. I recently purchased Xperia ZR (Jan 2nd 2014) on 5th Jan onwards I am facing the following issue 1. Unable to hold the phone for more than 5 minutes, it heats and burns my ear. Tested after shutting all applications, Mobile Data, WIFI, Bluetooth still the same 2. Even in...

Dear Service head,

My Ticket Id:[protected] 29th march

[protected] 05th april

[protected] 10th april

[protected] last
and last 2 job sheet i am not get due to problem not rectify... problem: board heat whtile speak, inter net slow, automatic internet disable while using, hanging, power button not working properly
after i received my mobile i face these problem...

We had purchased the said TV on 11th Nov 2011 for Rs. 64900.00 and it's just over 2 years the Picture quality has disfigured with two different colors. We had called the service engineer from Sony service centre, kolkata and having inspected the TV, I am told the TV panel has to be replaced with an approx cost of Rs.24000.00.

I am quite surprised with the repulsion of Sony product how can a panel go wrong within less than...

My Sony Bravia LED TV Model KLV32EX330, purchased at a cost of 139.90 Omani Rials (about Indian Rs. 22500/-)from Muscat started showing double images after about 16 months in use in Kerala, India. The Sony technician said the screen is to be replaced and the total cost will be approximately Rs. 15000. He wanted an advance of Rs. 5000/- in cash for the screen, which he said will be replaced in one week. The advance of Rs. 5000/- was paid on...

Hi, My name is Naveen Prashanth yadala. I own a Sony xperia z mobile, which i bought around october last year. Few days ago, it accidentally fell, and the screen got damaged. I immediately brought it to SONY service center, but they are refusing to repair my phone. Even though am ready to bear the cost of repairs, SONY has shown absolutely no consideration towards this matter. SONY has to understand that 40K is not a small amount...

I had purchased my sony vaio laptop in last year of july.but from then till now its causes the problem of blue screen automatic system crash problem, optical disc recovery formation is not possible, and again and again window crash problem persists in it.from till now i never used it once.it is always kept at service Center but all iN vain....

Dear Dir I purchased a SONY LED TV 102 cm KDL- 40 NX720 3D on[protected]. from Croma, Aundh Pune. On 19th of March my TV's Panel stopped working and hence I contacted SONY help line number and asked for the solution. One person visited from dealer and informed that its Panel has to be replaced and cost of the Panel will be Rs 26, 000. This amount is extremely high as repair cost of a TV which is just appx. 2 years old. I asked for the...

sir, i bought a xperia zr smartphone 5 months back from snapdeal.com that gave me 1 year manufacturer's warranty. Around a month back i faced a problem of moisture in the camera lens so reported the problem to the service center. They replaced the cellphone with a refurbished one, but 2 weeks ago the phone was accidentally dropped into water and it got water logged in spite of all the flaps closed the water got inside even when...

My SONY KDL 40NX 720 TV is out of order since 19th of March. I was told by service center that Its Panel is gone and repairing cost will be 26000.00 My point is how come a TV Panel can give such a small life? Top of that the repairing cost is as high as a price of a new TV? How Sony will assure that this time new Panel will give good life?...

Dear Sir/Mam Subject-Replacement of Sony LED Bravia My name is Sameer Tembe.I am a regular viewer of CNBC Awaaz and in particular your show "Pehredaar", wherein you take up consumer grievances against fraudulent services/practices from private firms.well, I would want my Sony Bravia LED (Model No.KDL-32EX520; serial no.2469008), which i had purchased(Purchase Bill/Invoice No.5827673) on [protected] with two years extended warranty(CARD...

Dear Sir,
I have purchased a Sony wx600 Cyber shot Camera in June Month.
From the Beginning the camera has a problem in lens, as the photo taken at night does not appears clear and there are lots of bubbles appear in the pick taken. I have used camera for 3 months and find that this problem comes on regular basis. When I reached to your customer centre they reject my problem. And said me clearly no to solve my query.
br...

respected sir,

I purchased a home theatre dav-dz350 on 19 march 2014 for the cost of Rs.19300, at AMA (associated Marketing Agencies) #196 thirunallar road karikal. the condact person is Rajendran. The product was delivered to me in used condition with the original sealed opened. And after 2 days they installed the set and the technician could not set the features of the product, because the remote control does not match to...

Hi, I Visited your Sony Service Center Jaipur ( Global Services ) on 2-4-2014 as i got screen brooked of my Sony Xperia L Headset, Sony people told me you will receive your phone the evening of 7-4-2014, i submitted my phone there and since the day i am keep calling them about my phone and whenever i call them they just say your part has not been received and it is been 8th day i am suffering without my phone i also need to forward the...