Sony India Complaints & Reviews

It is really astonishing to see that from past one month same job no:- [protected] which was generated on third week of January 2014 to rectify the problem (unable to do any conversation as the mobile is getting disconnected and switched off) is still not been rectified after three consecutive attempts were made by your Sony Service Centre at Eternity Mall in Thane. The same Job No;-[protected] is being used every time the mobile is given...

To,

Sony customer care
Subject-regarding free service.

Sir,
I would like to inform you that it's me Raju Kumar the owner of sony viao of (SVE15127CNS IN5) model number and serial number 7000604.Having register
mobile number [protected] and email [protected]@gmail.com.I am submitting this application because of the problem arising since my laptop was in under warranty
...

The Sony Vaio purchased on 29/12/2012 at Coimbatore.
Within three months the housing broken(monitor left
corner three inch opened nearly).The Sony service
centre at Coimbatore attended free of cost.Now again
the housing was broken in the right side. please
guide me to replace the full monitor part without any charge...

Dear Sir/Madam, I am writing to you with a hope to get some solace for the issue that I have been facing for the past one month with Sony Mobile India PVT LTD and their technical support ‘Aaradhya Enterprises Pune’. I purchased a my Sony Xperia L C2104 on the 11th of January 2014 to help me with my work. It was a huge financial step for me as it cost me approx. Rs 15000. To my disappointment the phone was...

I had purchased Sony Xperia M dual Mobile on 1/1/14. I had downloaded some games and apps in my mobile on internal memory. As the internal storage for use is only around 1.6 GB, the speed of my mobile got slowed down. So I was trying to move the apps from SD card, but there is no option on my mobile for transferring the apps to SD card. I saw many videos online for how to transfer the apps to SD card in Xperia M. The showed the option...

I had submitted phone handset (SONY Xperia ZL ) in Nashik Sony authorised service centre (Yash electronics). Due to not working of ringer loudspeaker & over heating of handset. I submitted handset on 1 Feb 14, they said phone will be replaced within 8 days, but till today 19 Feb 14 there is no proper response from Service centre & Sony customer care. Ticket id- [protected] job no- W[protected] Submission Date on Sony centre...

I have purchased a sony cyber shot dsc -w360/bc against invoice no-ae-30922 dt 23 nov 2012. From anand electronics, 78, kalkaji new delhi.My camera battery guard has become u/s.For this i approach to service center m/s boscos, b-15 shivalik malviya nagar new delhi regarding problem but they show their inability to repaire it and ask money to repaire it.As my camera is under warranty period. In service center they behaved rudely.For this i...

Hi, I bought a sony vaio laptop just 4 months back. I am facing a issues of keypad not working (not even a single key ) their customer care and hardware engineers says that its hardware related problem . Its a big joke when sony is know for its quality this is the quality sony is providing me after 4 months from date of purchase.I sincearly regret my discussion for going for a sony laptop. Thanks....

Hi, I have Sony vai Laptop which I purchased in Bangalore. I went to Sony world service centre in 4th block, Koramangla, Bangalore. But the person did not repair and I was asked 10000/- to pay for the repair. I was not even treated well. I had very bad experience and I could not think that I have to pay 10000/- for repair. This gives bad name to Sony and customers will not turn back again. Please help me repair...

I had got my Television repaired from Madonna sales and service center which is an authorized sony service center and I had to pay a service charge of Rs 675.But when I brought it home it was not working.I am a Geniuine customer of your products and I this is for the first time I am unsatisfactory with your service.It is my humble request that I need it repaired as soon as possible....

Dear Sir, I one of the customer taken xperia z phn its been more than 5 months & sony have been famous for its camera & music clearity but im not satisfied with teh camera its camera shows 13.1 mega pixel but my phn camera is worst than a normal 5 mega pixel cam phn pls help as i have warantty card but have no invoice i have lost it Pls help Regards Syed...

It has been 20 days now with intermittent irrating blue lines on screen of SONY BRAVIA KDL-46HX750 IN5 which is under warranty, dealer technician who came took the details of issue and assured to rectify after consulting SONY, till date nothing happened and no response from SONY, Now SONY has proved not only manufactures defective products but equally gives worst customer experience. Hope some one sees this complaint in SONY and responds...

Your branch at trivandrum, the manger and the woman staff they behaved very badly.did not give proper instructions at the time i given the device.there after they warning me you pay money then only we will repair the device.for me its so for to go and pay again .i told repare it i will come and buy.but their words very horrible indecent improper attitudes.take this issue serious. Bovas.DL .[protected]...

DearMr. Vikas, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Thismail is in regards with the service of my laptop - SONY VAIO SVE151L11W whichis white in color.

Letus start with the history of the matter.
On20th of December 2013 I had deposited my laptop with Laptop World, who is the dealer of my laptop stating the following problems:
1. 1. Problemwith...

Sir.. I am Parghavi from Coimbatore.. I purchased Sony Xperia MT25i on May 13th 2013 in Chennai for Rs.13500... Then my Touch in mobile have scratched and gave it to Sony service centre.. Paid Rs.4800.. They Made more than 23 days.. I waited patiently for 20 days and i fought with them.. Again after 4 days they delivered.. When they where delivering they said there is no charge, so u insert charge and it will work... I was shocked when...

I buy a 24 inches LED Tv Model No KLV-24R402A on 09/02/2014. I wanted this tv as my desktop monitor, but customer care &amp; local instolation agency said that this tv cannot make as a monitor. I said that it has HDMI slot so it became as a tv or monitor. But they repetedly said that it cannot be possible.But I make this tv as a monitor. So I hearted that Sony employe does not know about ther products. How could they belongs on this service....

Dear Sir / Madam, This is Kathiresan from New Delhi. January 17 2014 i'm purchase Sony Bravia 24" LED TV from Shakthi Metals Alangudi, Pudukkottai Dist Tamil Nadu. Then i registered for wall mount installation service. There are assigned this service to Max Electronics Trichy. But they not provide service. Then again registered for that service. But still now they not provide any service. My registration Number 17742533....

My Self Mr.Govind Vankar have purchased Sony Xperia SP model no. C5302 from Croma Show Room, Mulund-West, Mumbai branch as on 21/12/2013 for Rs.22999.

After 15 days it started giving problem with related to touch problem &amp; for that i have visited sony service centre where as they told it will take 7 working days to get repaired &amp; i wanted to go out so i couldn't submit the same on that day at service centre....

I Shivaji Nalawade, No.- [protected], had faced battery problem &amp; laptops cover crack problem for my Sony Vaio Laptop. So I submitted the laptop in the sony service centre within the warranty period with warranty card &amp; they had promised me to repair the laptop within 2 days. They took 2 months &amp; dint even repair the laptop. I am very unhappy with the service. I want you to take strict action and give my laptop repaired...

I have contacted Sony India Customer Service several times (Reference Number[protected] /[protected] to let them know that I have a faulty USB port in the LED TV I recently bought. This compliant was lodged with their customer service team on Feb 1st, 2014 at about 9:28am. Since I did not get a call for a week I again called them back yesterday Feb 8th, 2014 to check on the status and they kept telling me that we have forwarded the complaint...