Sony India Complaints & Reviews

We purchase Sony TV from Noida and got three Luck Draw coupens , The draw was supose to was 19 Nov 2012 after Dipawali , till today 2 Dec we hav not got any massage about the draw ,even we do not know what is the status of the luck coupen draaw ..???...

Hi

I bought a Sony LCD T.V. from a dealer in Lajpat Nagar in Aug - 2011. On 21st Nov'12 the T.V. stopped working, the display was hideous and jumbled though sound was clear. I called up the Sony customer care and an engineer came to my place who informed me that the T.V. Panel is faulty and it would cost approx. Rs. 12000 to get it fixed and there will be no warranty period.

I highly disatisfied with the...

I bought Sony Digital Camera with 3 years warranty and its expiring on 22/12/2012. It worked well only for 1 year, after that it never worked properly. I got it repaired 2 times with the Sony service center but in vain. It worked again hardly for 1 week after the repair. The service centers are of no use, no one there knows anything about the device. I've got it repaired at the Hazratganj and Indiranagar Sony service center at Lucknow....

Sir, due to harrased by the Service Centre of Sony, I had given a complain on 24.11.12. But till now I am not get any reply 4m the complany. Now I came to know that the service centre mentioned in the online that my handset was repaired and disposed off on 22.11.12. But actually the Service Centre had neither repair nor returned me till now. For which I several times I contact with the customer care, and assured me to wait. I also requested...

My camera has stopped working within a month it is displaying that-ERROR CAMERA NOT AVAILABLE.So please reply immediately.

thanking u in anticipation.......

Hi There,

My name is Nilesh and I purchased a sony cybershot camera DSC-W520/SC E32 dated 15th Dec. 2011, I purchased it from Nagpur, through a dealer ( Roopam Exclusive, UGF 1-2, Shri Ganesh Chamber, Dhantoli, Nagpur - 440012)
Below are few detail of the purchase and products;
Bill # - 309
Purchase Date – 15th Dec. 2012
Model No. - SONY DSC W520 (silver)
Sony Exclusive – Receipt No....

I got a mobile 6 months back, it was a Sony ericsson WT19i. After few months, the left button on the phone stopped working (Back button). It is a touch phone. The first complaint register for with Accel Frontline was on 25th Oct 2012, because they are the authorised service provider for sony ericisson mobile at chennai.

I received the phone on 29th Oct 2012, it took 4 days for them for doing a software update on the mobile....

My sony hifi stopped playing dvds and music through usb so i went to service centre .They checked system and told me estimate of about rs 1700 . I agreed for repair . Then they called me after two days and told me another chip has to be replaced and it will cost me whooping rs 6000 . i denied service . I collected system unrepared from service centre . After i came home i plugged in system and it was not getting on .as before tape and radio...

Dear Sir,
3-years ago I bought a SONY Micro 3-in one (CD,Tuner,tape) Model.No-CMT-EH10 in SONY world.Even now the set is functioning well.But suddenly the remote (RM-SC 30R) now started malfunctioning.I had approached your service station at Ashok nagar,but they did not try sincerely for the new unit (nor could service) and said it was not possible to get a new one.It is obligatory for the manufacturer to give service support to their...

I had purchased Sony MT25i, IMEI NO-[protected] from The Mobile Store dated 15th August,2012.

I had submitted mobile in Accel Frontline Ltd. (Sony Service Center), Kolkata, Job No.-W[protected] dated:-15th Nov,2012.

I have complaint regarding same, still (dtd.27.11.12) I have not received my mobile from the service center, As per service center complaint that Sony Company not able to send Mobile Parts on...

Please suggest what to do with this faulty Sony mobile.


I have just purchased Sony mobile (Sony Xperia tipo dual) in october 2012, I was happy to use it till today, but suddenly found that my mobile is not working properly, The mobile has "out going voice noise" problem and I have submitted my handset in Sony authorized servicing center ameerpet for 15 days. But the problem is still exist. Faulty product like...

respected sir
it is very bad to inform you that the responce provided by sony service centre is is not apropriate as on the name of a highly branded company SONY .actually i am having sony vaio vpceh28fn laptp.I purchased it from computer solutions @ hardhoshani road.during the purchase the touch pad hangs frm 1st day...i'm going to customer care chandigarh modern electronics 7-8 times...sir this service centre is 250 km away...

Sony LED TV model KDL 40NX650IN5 and Home theater BDV-E290 serial number 3322458 has purchased on 29th OCT 2012. The Combined sound out put is very very low. A complainant is given on 20th Nov 2012 to the service center (Ph No [protected]) no prpper response till[protected] none of them were responded. After paying 89,900 the quality of audio i am not getting. Really this is a ridiculous situation. Sony being a good company the desired services...

I purchased a sony vaio VPCEA33EN(14") laptop PC in khammam. Accidentally my laptop display(SCREEN) was damaged.
So now i would like to repair this. For this I consulted so many technicians of sony service centre and many other but all of them are tried to blame me by the wrong statements about the repair costs.

So please try to help by informing me the actual costs of that display of my laptop PC.

MY...

heloo sir my name is satwinde singh i buy new mobile from malhotra watch company jagraon Bill no; 1956
Date : 16.07.2012
Model : lt26i sony xperia s white
IMEI : [protected]
that my mobile stolen plz find it as soon as possible

mobile- [protected]
email:[protected]@gmail.com...

Very regret to say about non attandance to complaint.
This is with reference to the Ticket Id [protected] dated 19/11/12
Model No. Xperia Neo V MT11I
I have bought an Sony Ericsson Mobile six months ago and during the warranty period suddenly mobile phone display not appearing and i have complained vide above complaint no in the local office but very regret to know about non friendly behaviour from your local office....

i am having problem in my new camera....it dosn't work like it does now.. some company's member says dat we will repair it,some says dat it an in built procedure (not an error)

prob- lens of camera shakes when it closes the camera

i dnt want dis cam any more... n srsly i have give a huge amount of 33,000 ..... n taken it on 4rth ... i dnt want dis cam .... can i get my money back.... ?????
pls...

sir,
i got some problems in my smart phone like.camera is not working .light sensor is not working, phone is heating very much from back ...so i submitted my Sony xperia s at Sony service center in Chandigarh on 17 Nov 2012 in morning at the address ACCEL FRONTLINE LTD. sco.644 sector.45/c Chandigarh. they told me to call on 20 Nov to check the status ...so i called them and they pick and told me to call after 2 hours ,so i called...

I am requesting Sony India since 3rd November 2012 by Complaint ref no. 11879254 to re install my Sony Home theater, despite repeated request and reminders and escaltion at call center "No" engineer has come to my residence for re installation of a expensive home theater sold to me by Sony. I have been following up repeatedly and every time go through a montonous and repteted routine details checks of confirming my adress my name...

Mr. Kenichiro Hibi,
Managing Director,
Sony India Pvt. Ltd.
A-31, Mohan Cooperative Industrial Estate,
Mathura Road,
New Delhi – 110 044.


Exactly 3 years back we purchased a SONY Bravia TV (KLV 32S550A IN5), Serial number 6169433 from Dawar's Open World Gurgaon Haryana. Bill number 15767, Dated on 15 October.2009.
For the last one Month onwards, display...