Sony India Complaints & Reviews

I have purchased a Sony Vaio laptop on 30 Sep 2012. After 2 days I noticed that Keyboard is not properly fixed. At that time I was on a tour and visited a shop and compared my laptop keyboard with same laptop available in store and I became sure that keyboard is not fixed properly.

As soon as I returned to my place, I logged a complaint with Sony Customer Care under complaint ID 11541667 on dated 10/10/2012. On very same day,...

Sir/ Madam

i have submiitted sony xperia u st25i for repair on 24-Aug-2012, No response update Sony Centre Saki Naka, Andheri - E,[protected] / 51, Mr. Sanjay... and Mr. Amit (Tardeo) [protected]

My WorkOrder Number : SE[protected]
Mobile Number : [protected]

Please Help me Do the Needful as urgent as possible...

Thanking You,
Rehan Shaikh...

I ve purchased a Sony Ericsson(spiro) handset 8 months back from Bhopal.It worked smoothly just for 2 months or so.after that I had problems sending sms.If I wanted to send an sms I had to turn it off and switch it on again else I get a message saying Out Of Memory - even when there is plenty of memory.the handset takes approximately 5 minutes to restart. Unfortunately I had to take this handset to the service centre not once but twice in...

I am Rahul, I had purchased a xperia x10 handset from reliance digital situated in bangalore JP nagar 2nd phase 2nd Oct, 2011. In july-aug 2012, my handset fallen dead, I got it repaired from authorised service station of sony situated in bijapur, but again it fallen dead on the same day when I got it. when I went back to the service stations of sony, they told me that they cannot provide any services as the handset manufacturing has been...

I have given my Sony Xperia Mobile Handset for changing the Glass which fell down and broke.
They Charged me 9000 to change the class.

I have spoken to Mr Venkatesh their manager and was advised by him to send him a mail its almost a month still there is no response even after speaking to him couple of times.

Every time i call service centre they say that they have not received any reply.I have never...

Dear Sir,
I purchased 46” Sony LED LCD TV model No. KDL-46HX 925 on 16th Oct. 2011 from Sony World, Noida. I have observed some malfunctioning in this TV from the first day.
The problem is that any text without any background (Back ground means the text as appears over coloured strip in News Channels) appearing on screen flickers when a image moves fast over the text. The text may be the subtitles...

I had purchased a 32"LCD TV on 30th November 2008 (Model no KLV-32S400A). At that time I paid Rs 40,199 which was 4000 rupees more than LG & Samsung LCDs. the TV stopped working in August 2011 and was repaired by Sony service station at the cost of Rs. 7806+440 as transportation charges. Again after one year the TV has stopped working and this time the estimate from Sony is for Rs. 11,600 + service and transportation charges. br...

One of the Worst place for Shopping.
Irresponsible people working at one place. Concentrate only on sales. Do not bother about the delivery. Sales are important to them....

i purchased sony vaio in july 2010 and the hard disk completely stopped working, as a result i lost precious data where there is no help from sony service station for its recovery. really really poor hardware used and no services for the same. earlier i used acer it worked for 7 years without any problem...sonys poor product gave in 18 months time. I suggest all not to buy the same product....

I have recently buy a new Xperia Go . And found a defect on screen after around 15days.
Contacted Service center , it's a week now the mobile have been given to the service center but not getting any response.
I contact so many times to your service center ( S.G. Highway center , near Fun republic).. but there people not listening me and not getting response.

I think you people cheated me. Kindly request...

Hi Sony Mobile Team / Customer Service Manager,
Reg:- Sony Mobile - SOLA MT27i

On 23rd June 2012, I purchased a SONY Sola - MT27i Model from Vijay Sales, Hub Mall, Goregaon E, Mumbai.
I am very disappointed because your product has not performed at all, as it should be. Initially there were issues with Speaker, battery & Touch Screen, for which I had shown to service center on 28th July 2012 at Mobile Technology,...

I have purchase my sony xperia U cell on 9/6/12 from pune Telephone shoppee after 3 months it starts giving network problem i checked with my service provider and i realised its cell phope problem i went to sony service station which is Accel Frontline Service Ltd pune add. shivajinagar pune
i have subbmited ma cell on 12/9/12 at service station they informed me they will call me and informed me in 3 days when i ll get my cell...

my phone is sony ericsson xperia ray i submit my phone 23 may..and today is 9 october but my phone not any response and not response service centre and not any response sony...i am very upset so please help me...my contact number [protected]...name-amit my workorder number se[protected] and imei number[protected] my phone in warranty...

Respected sir,

As a last resort, I am approaching your channel for making public aware of product failure of M/s sony ericsson mobile "MT11i Xperia Neo V."which is full of snags & defects. Sony after sale service center is not ready to recognize the inherent fault in their product. I had purchased the mobile "MT11i" from their authorized dealer" Ms Raju Japan mobile store" CG Road Ahmedabad...

i havd purchased the set sony xperia neo l from hotspot,ground floor,GT-2,Malviya Nagar,jaipur on 19th september having bill no-14278 and hotspot people didnt tell me that their is 7 days replacement and my phone is having hanging roblem form very first day,they said we are updating this it will work properly but its not working properly till now....

I had purchases a 32" Sony Bravia KLV-32BX350 LCD four months back and the same has developed major screen faults.

Its been 2 weeks i have lodged a complaint on September 26, 2012. An engineer had visited a week back and had stated that he will order a new screen panel and replace the screen of the existing LCD.

Today they visited again and tried fixing the issue but in vain. They were unable to do so as...

I had purchased a handset on 09/07/12 from Asha collection,bhopal.From that time itself i was having problems regarding network and wifi....den i complained about it in sony ericsson service centre.Dey took the handset and told they would get it replaced within 15 days.it ws deposited on 27/08/12 at the centre.From then onwards i have been making continuos calls and have gone there personally but got no response n d behaviour of d people...

Hi,

It is very disappointing that no actions are taken from your Sony's even after 20 days I submitted my Xperia S on the 7th day of purchase to Accel Front line Service center Kochi due to the heating problem (complaint id: [protected]). Me as a customer has now big concerns about Sony. This irresponsible behaviour from Sony makes me feel that I am supposed to use your faulty device around 28500/- paid from my pocket,...

Purchased the Sony Bravia in July2011. Now after just 14 months it has green color distortion problem.everything is in green color. This was intermittent problem occurring for few seconds in a days in june 2012. I spoke with dealer and he told me that it could be set up box problem. We changed the box and by coincidence the issue was resolved for month. But again in August 2012 problem reoccurred and it is now permanently green. I also enquire...

Hi sir/madam
I am deepak I am having worst experience for going with sony ericsson mobile.My headset is lying at (New IT solution) service center since july and i am not getting any proper answer from them.I live in Belthara which is 130km from Varanasi. They just kept asking that they dont have the desire mobile part for repairing. I dont find any other alternative to take this issue forward.i have also mailed to (questions.[protected]@support.sonyericsson.com,...