Sony India Complaints & Reviews

I have purchased Sony Bravia 32 led and home theatre system on 12.11.2012 from Dayal Infotainment Shipra. I was assured by the dealer that tHe products will be delivered on 13.11.2012 and will be installed on 14.11.2012.
The product reached me on 13.11.2012 as scheduled with assurance that it will be installed next day. I waited endlessly next day and beyond. The phone nos mentioned in the bill of authorised dealer of sony were out...

Dear,
This is M.Jithendar from Hyderabad i bought an SONY BRAVIA LED 24" on 18/11/2012 in deeksha "n" LL Enterprises A.S. RAO NAGAR Hyderabad Andhra Pradesh. Till now no one came to give a demo and installiation regarding LED. aAter i am calling to them the registered my product. How reckless people .just i want say that this type of problem should not happen to any customer and sort out my problem as soon as possible...

Compliant in the sony web site.

First compliant sent to u on 14.11.12 [X-Ticket:94123021,2]. There is no response form ur side. I contacted the service centre (Alappuzha ) many time but no information from them. My IMEI No is -[protected], Sony Tipo ,phone received date of service centre -13/10/12. It is a minor compliant ( ear speaker disturbance).The phone got damaged 3 weeks form the date of purchase.

Arun.S...

sar my home ttheater is after 6 month is notworkin and me camlent kar 2 ke tahk gya hu...

i bought my sony led TV ex-520 , still under warranty , registered a complaint at local sony service centre , but no body cares about my problem....

I have purchased a new Sony Bravia KLV32EX330 LED TV on 16TH OCT 2012. I came to KNOW that one pixel on tv not working so on 27th oct 212 I marked a compliant #11782979.
I want to replace the product and i don't want it to be repaired because I just bought it and this fault from the stating so it's company manufacturing and quality auditor mistake they are not doing their job properly and selling deflated tv to new customer....

DEAR SIR

I HAVE PURCHASES A SONY BRAVIA 32" COLOUR TV FROM GEETA APPLIANCES RAIPUR ON 17/11/2012 WITH THE CONDITION THAT THEY WILL INSTALL IT WITHIN ONE HOUR OF MY PURCHASES BUT TILL 18/11/2012 THE TV WAS NOT INSTALLED IT ALTHOUGH I HAVE REPEATDLY REQUESTED AT GEETA APPLIANCES FOR SEVERAL TIMES BY PHONE . THEY GIVEN TIME FIRST AT 4PM, THEN AT 5PM,THE 7PM,8,PM THEN 9PM AND TILL NOW THEY HAVE TO INSTALL THE TV AT MY RESIDENCE....

hello,
i have purchased sony xperia s worth rs 31000 on end of the june 2012 then afta 20-25 days i got problems with the handsets n my phone's speakers were not working they took a month to fix the problem and handled me the set back on august end and again i got the same problem within few weeks..
i requested to replace my product at the first issue only but now m facing problems now and then and i feel that i have been...

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Sony Ericsson WT19i

I had purchased the above mentioned phone on April'12 and due to hardware issue,I had to give it to one of the service center to fix the same. They took correct 2 months to return it back and the issue was not fixed at all. The very same day when I received i found the same issue again. Clearly, no work...

I bought the above mentioned product on 11th Nov from Reliance Digital, Mysore. I did not get any gift coupon along with the product as announced in the advertisements. When contacted the retailer, they told me it would be present in the packaged box with the Television. But it was not present.

Expect a positive response from Sony...

I had purchased sony experia tipo mobile on 5.10.2012.The phone having touch problem .I got replacement on 11.10.2012.The replaced mobile is also having hang and restart problem (Defective on Arrival) . I registered complaint to helpline and also at service center on 14.10.2012 and requested to replace the mobile since this mobile is Defective on Delivery.They refused replacement and repaired the mobile as informed by helpline on inquiry...

I HAVE BOUGHT SONY BRAVIA ONLY IN THE FIRST WEEK OF MARCH 2011 AS A WORLD CUP OFFER.

JUST 1 1/2 YEARS HAVE PASSED, THE SET HAS FAILED MISRABLY IN ALL ASPECTS.

I HAVE CALLED THE SERVICE ENGINEER THROGH THEIR TOLL FREE NUMBER BUT THE EXECUTIVE IS NOT UNDERSTANDING THE REQUIREMENT AND KEEP ON SAYING THAT IT IS ONLY A SETUP PROBLEM.

I HAVE REQUESTED HIM TO SEND A SERVICE ENGINEER TILL DATE NO ONE HAS...

Hi ,

I have purchased aSony Xperia lt26i by paying 30000 rs, how ever i have not got the NFC tags and charger ( headset) clip along with the standard accessories with the handset, when inquired with Sony service center they say its a manufacturing defect in that batch which the phones have come and there is nothing much that can be done and also advised the end customer to have checked when i purchased the phone and is blaming...

Hi,
I have bought Sony Xeperia S mobile phone on 27th of June 2012 for Rs. 30,000/-. I started facing issue with external speakers from 12th of October I did update of software as per help provided on Sony Mobile help and support link but still I was facing same issue. I went to Sony service center Accel Fortline Mumbai (Tardeo) on 16th October 2012 Mobile Handset has been diagnosed by engineer and reported need to submit, I Submitted...

Hi, My name is AnkitShrivastava . I have Purchased a Sony Live With Walkman (WT19i) on 26 Jan 2012 from mobile store ( Jabalpur ). My phone started giving strange sound when ever I connect my handsfree, so I went to the Sony Authorised Service Centre .( SwagatBhawan Plot No. – 202, near labourchowk, Jai Nagar – Jabalpur- Madhya Pradesh -482002) on 5 October 2012. The service centre guy told me to leave my hand set &handsfree and...

Im Ashok few days before I bought sony xperia ion, there is no 3g internet connection when airtel sim is inserted , I thought my sim is fault, so I bought new micro sim and inserted it still I have the same problem, when I put my sim in other mobile I get good internet speed, could any one help me from this pbm my email id is [protected]@gmail.com...

my Sony vaio E15128 laptop display was broken while travelling in a bike... i do not know how it happen... i kept my lap in the bag which they are provided. then also it broken. i gave to Sony service centre Thiruvananthapuram. they said that they cant give free service. I bought the laptop before 12 days ago(27/9/2012).. they are asking above 10,000 rupees for repairing.. what should i do???...

Sir/Ma'am,

I bought a Sony Xperia phone on 19 September 2012 which was a faulty product and stopped working on 28 Sept. 2012. I returned the phone and was promised a replacement within 15 days (before 15th October 2012). Since then i have visited the service centre more than 15 times and they keep delaying the arrival. It has been 40 days and they still have not returned the phone.
Also i was lied to at the retail...

Hi,

I bought Sony Xperia P lt22i from abroad last month for Rs.21000/-, Which does not have warranty in India i appreciate this.

Few days back i remove my sim card for some reason and after that i inserted in my phone but not fit proper and not shown sim network in my phone.
So, i try removes & inserted many times and due to this my pnone's micro sim Slot Tray damages and after that my phone...

I have purchased the Sony Xperia mobile phone in October 2011. Since i have purchased the phone it was giving problem of dropping calls and my friends sometimes couldn't call me because for them i come out of reach. Initially SONY customer care told me that its a network issue not an Mobile issue. But after twice changing my sim i found that its the mobile that is faulty.
I have submitted my phone on 5 september 2012 to sony...