Sony India Complaints & Reviews

I,Rajeev Chadha , bought Sony Bravia LCD TV Mode KLV-26BX320 bearing serial number 7004089,
purchased on 24.10.2011 from Dawar operworld , Gurgaon . I made acomplaint on customer care on
2-2-2013. Service engineer from Sony Authorized Service Center M/S I-connect ,Sector-14
Gurgaon checked LCD on 02-02-13 & told motherboard needs to be replaced (service job number
J[protected]. I send an email to sony customer...

Pl guide me how to rectify the problem of blurred still picture and also that the video cannot b recorded beyond a few seconds....

One Sony LCD Bravia TV purchased from M/S Arrow Agencies ,Oneway Traffic Road,Berhampur,Ganjam,Odisha vide Bill No-87 on 29/06/2012 for Rs.15900/-. BRAVIA Model KLV-22CX350 Serial no. 3256817.
From Day of purchase problem came. for my innocient the dealer cheated me by giving one defective LCD Sony TV of above serial No and model number.I think Sony Company is saleing defective p;roducts at Odisha Market. company is using low quality...

I had submitted my Xperia neo V (MT11i) handset to sony service center (Accel frontline lmt.) on 15th Dec’12 for repairing the front cam. On Thursday 10thJan’13 (almost a month done ) when I 3rd time called at service centre to get updates on my phone, I got to know that there’s an issue with the motherboard & as the production for my handset model is discontinued, I will be given another handset (Xperia Go) which is around Rps....

i gave my sony ericsson w20 phone at service center at jaipur, they said that we repair that in 7-15 days but after 15 days was doing call to that person , then he say that still phone at Chennai center , it will give you next week,, it continuous .after two month,i went to jaipur sony service centr, then they say phone not repair and service center going to close so we can't repair it. in two month my phone going out off warranty...

I have purchased Sony Xperia tipo ST21i IMEI- [protected] on 01/10/2012.

I have logged a complaint for SIM Error -complaint ID- [protected] on 30/01/2013
and submitted my Set to Vinayak Enterprises, 5/13, West Patel Nagar as they said this will take 7 to 10 days

Today 12/02/2013 they said this will take 7 to 10 days


I must say poor product with poor services

Amitbr...

Hello Sir

i am using a SONY ERCSSON MOBILE NEOV -MT11i Since last one & half year. i bought the mobile due to the accessory what they advertised on their Site live dock but till date they have not launched their product in India, every time i contact them via email or phone they said it will be coming soon, i bought the mobile because of its accessory " LIVE DOCK" . I am really very disappointed because i spend...

We bought SONY LED Internet TV with the assumption that we could access internet easily from this TV. It was no where mentioned in the Advertisement and website that we can access only limited websites...If you read below lines from their website, anyone will get this feel that they can access videos of their choice.
"With BRAVIA Internet Video, television has become a true all-in-one entertainment centre that allows customers...

Hi

I have purchased Sony home theater model# BDV-e290 in Aug 2012. Everything works fine with the home theater except the USB. I have called up the service center and they have sent the engg also. Now according to engg he board needs to be repaired. My only concern is why it has to be repaired why it can’t be replaced as one the functionality of the Home Theater is not functional.

Regards
Gagan Deepbr...

Dear Sir,
I purchased sony laptop VPCEH3AEN on 17.02.2012 and started facing touchpad problems after 3 months. Firstly, I thought it might be a software or windows problem but I have recovered my windows twice and still facing the same problem. The sony care center in Bathinda have noticed my problem and they recovered the windows. But after one day the problem started again. I went to the sony care center again and then they kept...

Dear Team,

This is in reference to the quality of the Sony product the details of which are mentioned below :-

1. I bought a Sony Xperia Neo L on July 27, 2012 from Rohini.
2. The phone was responding really slow initially and after a couple weeks only it was dead.
3. The same was given to the Sony service Centre in Kamla Nagar @ PACE TEL Systems Pvt. Ltd. and i was amazed to hear that its Motherboard...

Dear Sir,
I had given a Sony MP4 player for repairs on 31st January 2013 at the sony service centre A31 Mathura road New Delhi 110044. I was told I would be called in 24 hours to give me the estimate, to-date no one has called from Sony and no one receives calls at the service centre.
The centralized customer care no[protected] when contacted said that the information on the job sheet is incomplete and hence they were unable...

i have purchase Sony xperia p mobile handset on july 2012. after one and half month its showing network and hanging problem. i gone to sony service center at Janak Puri. they told me this moblie mother board have problem and will be replaced. after 2 weeks time i got my mobile.

again after few days from repair its touch screen not responding. i again visited Sony service center at Janak Puri same day the replace to mobile....

Handset maker Sony Ericson launched a new portfolio of high-end mobile phones priced between Rs 25,695 and Rs 35,795 in India, and aims to garner a considerable market share in the smartphone segment.The handset maker has launched five devices--Xperia X10, Xperia X10 mini, Xperia X10 Mini Pro, Vivaz and Vivaz Pro, all of which are above the Rs 10,000 category."The new portfolio will take communication entertainment to the next level....

Hi Sony and its Responsible Team,

Thank you for letting me down on the trust for THE SONY company. The company is great in making fool out of people innocence. I have recently purchased XPERIA TIPO on 24/12/12. The phone worked fine for the first week. After that its touch and response time went bad. I thought its happening due to moisture or weather or screen guard. Now its gone worst, to open the lock i have to try 5 times...

Dear sir,


I had purchased SONY LED TV,MODEL KDL-26EX420 IN5,SERIAL NO 2441746 FROM REGAL ELECTRONICS SAKCHI,JAMSHEDPUR.BUT IN OCTOBER 2012 SCREEN OF TV DEVELOPED SOME DEFECT.AND SCREEN WAS REPLACED IN OCTOBER 2012.BUT IN NOVEMBER 2012,AGAIN SCREEN HAS BECOME BLANK OR BLACK.VIDEO IS NOT VISIBLE.ONLY AUDIO IS AUDIBLE.WORLD CLASS SONY TV AND THIS PERFORMANCE.NOW I REGRET PURCHASING SONY LED TV.IN WARRANTY CARD,WARRANTY...

i submitted my Sony Ericsson J20i handset at Prasanna services, district centre, Aurangabad. I was facing problems in my handset like strip, low speaker volume And Ringer clarity . My phone number is [protected]. i submitted my handset at the end of September 2012 but have not received any response till now (February 2013). i am not satisfied with the servicing procedure of Sony Ericsson. now I want to request you to kindly repair my...

Dear Sir,

I had purchased Sony Xperia J handset Model No: ST26I Color: Black IMEI No: [protected] SI No:[protected] from a local mobile store in Thane on 30.12.2012. But there has been some problem with the earphone jack. I had been to the Authorized Sony Service Center in Thane on 29.01.2013 where I was told that the motherboard of the phone will have to be replaced. I believe that when one is buying a phone which is quite...

Hi,

my name is savlaram adhav from ghatkopar, mumbai-86

i have taken one cell of sony ericsson on 18th feb 2012 after 6 month its got problem of speaker so submited for repair at Tardev commerce center mumbai-34 but issue was not resolve at that time so again we given to kalyan service center (Teknika Electronics) so after one month they are telling to us that "we dont hav parts...

I am highly dissatisfied with the product I received
the sound quality and the volume of the product is disappointing
how can I contact the customer support team for refund?...