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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 301

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A
Asim Baig
from Surat, Gujarat
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Company is not replacing my cell phone

Address:Amravati, Maharashtra

I have purchased a Sony Xperia Tipo ST21i2 at 16/11/2012 that is till now I haven't completed 2 months. It is in silver color body dual sim.
Now,
In a very short period of time I am facing a very big problem that is Its silver color is going down white.Its a very serious issue I am facing .
I want to replace my cellphone and want a cellphone with black body as soon as possible because I have paid a very big amount...
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T
t.moon
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camera not starting

My mobile was working perfectly. But the back camera is not running since 1 month. When trying to run it shows, 'another application is running, please close it and start the camera'. But actually all application is closed. I don't know why it is not starting and each time i try,the same thing occurs. I've performed master reset,but the problem exists. Plz help me and do the necessary... Mail me at 't.[protected]@ovi.com'...
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U
umangsaxena
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor product and service

Address:Bangalore, Karnataka

I had given a customer feedback to Sony India - on FB on March 12, 2012; Details below ----

An honest customer feedback!
Sony India - pathetic products - and worse than that - after sales service. I had bought a music system in 1998 (Rs.25000/- - costly for that time) at that time - it never worked after 6 months and then every few months someone would come to repair it and charge loads of money - without fully repairing...
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H
himanshu87
from Ahmedabad, Gujarat
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Touchpad is not Functioning only for left side of the screen

Address:Bangalore, Karnataka

i would like to put in a complaint regarding the Sony xperia u that I purchased five months back of months back...The phone's touch pad has stopped working only left side screen but it is working other sides.. This quality standard is really appalling. I hope that the company will take cognizance of this and fix the phone ASAP...

My Mail id:[protected]@yahoo.co.in...
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R
Rkashmi Jha
from Mumbai, Maharashtra
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Non-subsidized delivery of gas cylinder

Address:Surat, Gujarat

We are having our consumer number 622428. After month of October we have got only 2 subsidized gas cylinders from HP Sony Gas Traders .
After October we received 1st gas cylinder on 29/10/2012.
We received 2nd gas cylinder on 27/11/2012.
but we received 3rd gas cylinder on date 31/12/2012 non-subsidizedly by paying 868 Rs which is not the right amount taken by us .
So please we want some information and inquiry...
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W
write2rm
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service and No proper response

Address:Tamil Nadu

31st December 2012

Reg : Complaint about Sony’s poor television and service

I am a lady senior citizen of 81 years old. At my house I was having a BPL colour television for about 15 years, which was working excellently without giving me any trouble. At the most once in a year or so there used to be some minor repairs. On making the complaint the authorised service center personnel of BPL used to visit my house...
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M
M Dravid
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service

Address:Pune, Maharashtra

I had submitted a sony xperia s, purchased on 16th november 2012, to accel frontline, a sony authorized service center, for range problem with my phone. They returned my phone, but the issues still persists. I had to give my phone for servicing two times till now, and they did not do anything. The service centre took 10 days to repair and even after the repair, the condition of the handset is the same. Kindly address the issue....
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Address:Kurnool, Andhra Pradesh

i have a problem with my laptop. i gave it in service center and they changed the OS. but within a week it started troubling me like i can't access internet in my laptop even i use any type of connection where as others are connecting to internet. i again consulted them but they are not so educated to solve the problems of this kind. please accept my complaint and make me get a better service...
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A
ankitsinghca
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfortunate Customer of Sony VAIO Laptop

Address:West Delhi, Delhi

This is Ankit Singh an unfortunate customer of Sony Vaio, purchased on
November 4, 2012 (Model SVE 15123CNW, Serial No. 7005395) from Sandeep Marketing Uttam Nagar.

The web cam of Vaio is not working properly from the last one week. I
have complained many times to the customer care executives on
[protected]. The executives do not seem to have either the ability or
the spirit to listen to the problem...
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N
neel4550
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile having problems

Address:Pune, Maharashtra

Dear Sir
I brought a new mobile handset of Sony Xperia on dasehara.
Within 8 days having problems with display.
Due to official problem not possible for me to show handset to service station.
So I contacted service station on 10th day.
At that time handsets having more problems as follows
1. On display lines reflected
2. Sim 1 network not available many times
3. Network problem
4....
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N
nirav.gangar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset does not unlocks

Address:Mumbai Suburban, Maharashtra

Hi

Phone - Sony xperia ray
Ticket Number - [protected] & [protected]
Problem - Once the handset is locked, it was not getting unlocked and had to restart the phone.

I bought a new Sony Xperia Ray on 10th Nov 2012, When I used the cell, I was shocked to know that once I lock the cell phone, I was not able to unlock the cell.

I went to Sony Service Center in Mumbai - Borivali(West)...
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S
samikshac
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-repair/ Replacement of Mobile Handset under warranty

Address:Ahmedabad, Gujarat

I have Purchased Brand New Sony Handset Xperia White bearing IMEI No.[protected] from Sales India Pvt. Ltd, Ahmedabad through Debit card on Dt.17/06/2012 through Payment of Rs.16500/-.
There was some problem in the mobile handset in july and therefore I visited authorized service centre of Sony India Pvt. Ltd. For Mobile and stated that within very short span of one month my mobile handset with warranty is not working properly...
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Address:Tamil Nadu

I bought Sony Mobile model noW705 on 23.4.2010 in Trichy,Tamilnadu invoice no 88 shop name Fone Zone,41,Tabs Complex,Cantonment,Trichy-620001
The said mobile become out of order 3 months back.
I took the mobile to Authorized service center located in Thillainagar,Trichy
They refused to accept the service.Reason they said that this model is obsolete one.
I can not understand that I spent Rs10700/- But after 2 years...
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C
cirigiri481
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile problem

Address:Hyderabad, Andhra Pradesh

My name is satish kumar and i am residence of dilsukhnagar in hyderabad and my contact number [protected].I have purchased sony xperia tipo from online shopping of adexmart on 11-oct-2012 from then
on-wards my mobile is malfunctioning the problem is "ECHO" when sumbody call to me it resounds their own voice to them and i have gave my mobile two times to sony service center JOB NO:-W[protected] and
JOB RESERVATION...
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S
shreyshah9
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving service under warranty

Address:Vadodara, Gujarat

Sony cybershot camera Model No.DSC-W610/SQ E32 S/N 0400681

I have bought sony camera on 12th May 2012, now the camera is giving " Turn the power off & on again" massage since 5th dec,2012

The lens is not getting opening even after switch off & on again.

I have shown the camera to local service Center , Lareru services, Baroda.

As per them this camera is fall...
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A
atveer
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service-warranty issue

Address:Gautam Buddha Nagar, Uttar Pradesh

dear Team,

complaint no[protected]

i called lot of time for same complaint/issue on your service center numbers-[protected],[protected], [protected] however you gays are not interested to make customer, as a civilized person i already complained in SONY service center(c-54, g.floor, sect-02, noida, up, email-jaypeeelectronics.[protected]@gmail.com, ph-[protected],[protected], [protected])for repair of laptop sony...
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M
Mayank_Arora
from Pune, Maharashtra
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Phone not working properly

Address:Mumbai City, Maharashtra

i would like to put in a complaint regarding the sony xperia u that I purchased a couple of months back...The phone's touch pad has stopped working. This quality standard is really appalling. I hope that the company will take cognizance of this and fix the phone ASAP...

Contact me on [protected]@gmail.com...
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E
etttthggh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ps3 is not working red light is not visible

Address:Mumbai City, Maharashtra

I brought a ps3 two years and now its not working its not getting started its red light is not visible...
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K
kjonyjinda
from Delhi, Delhi
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reliance prepaid call details

Address:Sonipat, Haryana

i want to know the details of my reliance prepaid cell no. [protected] for last 3 months i.e. oct-dec at my e-mail id [protected]@gmail.com as early as possible...
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A
Amrut Patel
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AGAINST STAFF MEMBER VENKATESH.T. EC ID 59001929

Address:Hyderabad, Andhra Pradesh

Hello,

I am Amrut Patel.. Actually I purchased Sony Digital cam.

Model No: DSC-W690
Date of Purchase : 17-Nov-2012.
Reliance digital Address: Veer Savarkar Road, Hyderabad-500027
BILL NO : #0003

I bought a product from the above mentioned reliance digital address store. At the time of purchasing I discussed with Staff member venkatesh.t. EC ID : 59001929 that...
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