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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 302

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S
shahbazalam9
from Bahula, West Bengal
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delay in delivery

Address:Lucknow, Uttar Pradesh

Dear sir,
work order W[protected]
as my issue i have tried to contact Mr.Bhuwan who is looking at my case but he is unable to handle my case properly and gives me a false information reguarding my case.

i have submitted my sony xperia st-18i at Accel Frontline Service Ltd(sony authorized service centre) on 30/10/2012.And til now i have not recved my cell and whenever i try to know the status of my cell then they...
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Address:Thrissur, Kerala

Hi ,

I purchased Sony Xperia X10i from Cochin around 1.5 year back .I got that from one resale shop . Now the phone is out of warranty . Recently I had a small issue with the software of Xperia X10i .As every technician know , Xperia X10i wont charge the phone if the software crash .We cant even fix the software issue using sony ericsson update services without 50% battery charge .

How are we supposed to get...
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S
shivangi barsainya
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heating issue and hang

Address:Madhya Pradesh

sir i have a laptop of Sony vaio which i had purchased on 12'Th of January 2012 .My laptop has not worked well since i
have purchased it , it is troubling me in almost every Thing . It's processing speed is too low for a person to work
properly . I have complained several times about it to The customer care representative & i have also taken it to
The service center of Sony vaio but every time i was consoled...
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V
Vishal S Yadav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need replacement for My cell Phone

Address:Pune, Maharashtra

Dear Sir /Mam
I had purchased Sony Xperia GO ST27i on 31th October2012 for Telephone Shop pee Pune for 16,500 / INR.For 2nd day onwards I was facing a problem of sending SMS I was receiving Messages but was enable to send which I had reported to seller from Telephone shop pee Mr.Anand a representative for SONY products.He Told me to submit the Phone in SONY service station for repair and assured that it will be replaced and I will...
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K
krishan soni
from Jaipur, Rajasthan
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mobile change

Address:Jaipur, Rajasthan

sir ,
i have purchased a new mobile xperia from krazy mobile shopee jayanti market jaipur on 19/01/2012 model number WT19I ([protected]).after purchased that i have made three time repaired it from sony service center. they changed it motherbord ,pbc ,etc.now it make again problem and they says to change it screen.my new current job number[protected] SUBMITTED ON 14/12/2012.
i don't understand if a company mobile...
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A
anandjoshi1989
from Pune, Maharashtra
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Handset under warranty : service centre giving poor service

Address:Pune, Maharashtra

I have purchased a SONY XPERIA hand set IMEI NO [protected] on 21 -10-12 , within 1 month of purchase i am facing problems l
1) Speaker not working
2) Echo problem

For this i submitted my Handset to authorised service centre accel Frontline limited on 30 nov Ticket id W[protected] they assured me to i will get my phone within a week . I contacted them after the week then give me no proper reply , they said...
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M
mohit1103
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with mobile handset

Address:Gurgaon, Haryana

I purchased the said handset on November 4, 2012 and since from the very first day I have having issues with the incoming voice, handset rebooting itself etc. I called the toll free number a few times and visited service center with no resolution. Not only this I wrote an email to the customer service head and that too with no response. I need the full refund of my handset (Rs 19599/-) or else I will be forced for some legal action against...
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G
gubendran
from Mumbai, Maharashtra
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Delay in service

Address:Coimbatore, Tamil Nadu

I gave my mobile before oct 20th for slide problem and charging problem.but,still now they didn't give me the correct date to deliver my mobile and i give my mobile in sony ericsson authorized service center in coimbatore(k.g.electronics)......
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H
himanshi.varshney
from Gurgaon, Haryana
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worst product and service provided by sony

Address:West Delhi, Delhi

Hi,

I bought a phone sony xperia tipo dual. after one week problem start coming . i submitted my phone to service center.they provided service or repaired my phone in one month and from the next day i collect my phone from service center again a new problem started to come .now again my phone is in service center.neither they replaced my phone nor provided a qualitlyy customer service.

from my views sony handsets...
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L
lipikar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Does not work

Address:Mumbai Suburban, Maharashtra

Hi,
I have destroyed my Sony Home Theatre System DAVTZ 145 by my own hand. It is a system.
It is a product. It was way below my expectation. I will consider that I have burnt Rs 10,000/- by buying the system. Thanks to all of you....who had misguided me during my purchase of that device....
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L
lipikar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Does Not Work with original DVDs

Address:Mumbai Suburban, Maharashtra

Don't Buy....Don't Buy....Don't Buy....Its a request to my consumer friends.....Don't Buy Sony DVD Home Theatre System DAVTZ145. Because even after owning a DVD Home Theatre Systemof worth Rs. 10,000/- you can't watch movies in original DVDs due to region problem. Its my request to the seller that you should convey it at the time of selling the product. I feel cheated after buying this product. What is an use of...
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G
geeta bamrara
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repair

Address:Central Delhi, Delhi

dear sir
i have purchased a new xperia j phone on ganpati telecom on rajpur road [dehradun] but suddenly my phone contain problem then i can go to the sony care the he will say s that he will replace my handset he can give a handset doa to me and send me to the retailer and retailer said me that the xperia j is not on a stock then stock come he will give a handset to me i can purchasing date is [12/11/012] and i can...
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P
PREETWARAICH
from Chima, Punjab
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POOR QUALITY LAPTOP

Address:Ludhiana, Punjab

Dear SIR,

I HAVE PURCHASED SONY VAIO SVE15115ENB ON 01/08/2012 AND AFTER FEW DAYS THE LAPTOP STARTED GIVING PROBLEM. ITS TOUCH PAD STOPPED WORKING AND LAPTOP WAS TURNING ON BUT WITH NO DISPLAY.I HAVE VISITED SONY SERVICE CENTER LUDHIANA ON 29/11/2012 AND THEY HAVE RETAINED MY LAPTOP FOR ONE DAY AND RETURNED THE SAME ON 30/11/2012 WITH REMARKS ON THE JOB SHEET " RAM AND TOUCH PAD RE FIXED. RECOVERY DONE. SET OK". br...
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A
abhi1151993
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile complaint

Address:Bilaspur, Himachal Pradesh

i bought a new mobile on 3 nov 2012 worth rs 30000 but within 10 days after purchasing its speaker is dead.i ask to costumer service for the replacement of phone they tell me phone could not be replaced and u have to submit it in service center . i submit it on 24 nov 2012 but till now my phone is not repaired and i have to purchase as it is from the service center due to some reasons.
now what can i do,i am in tension that my 30000...
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S
sandeep041963
from Delhi, Delhi
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Charging Problem

Address:North West Delhi, Delhi

Battery is not Charging inspite several attempts(i.e with charger, laptop)....
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T
tyagi_sachin2001
from Mumbai, Maharashtra
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Motherboard gets defected

Address:East Delhi, Delhi

I purchased it on 31st Oct. & the touch was very bad after 10 days & now the motherboard also gets defected as per service center & now these people say that they will not give me new replacement , Infact they will repair complete mobile.(Motherboard, Touch & Speaker).

What i want is complete replacement for my mobile.


Sachin Tyagi
Mob No- [protected]...
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A
avi mariner gupta
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excessive delay of my phone

Address:Pune, Maharashtra

I have given my phone to accel frontline services ltd on 31st october 2012,but till now I didn't get my phone back,their behaviour towards me is also not good,they only extends the date and making me fool,after 2 months of purchase my phone stopped working,please look into my matter and take suitable action..ticket id-[protected]....
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E
emptech
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivery

Address:Surat, Gujarat

Dear Sir i ordered a Sony laptop from timtara on 29/09/2012 and still I have not received the delivery. When I tracked that through the site of timtara, it says that “Awaiting Shipment” (order #[protected] I contacted timtara, they are saying everyday that it will reach today or tomorrow but still its about 63 days already and I have not received it yet. But on the site they had written the status that delivery time will be within 21...
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S
sabarisenthil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

power complaint

Address:Tiruchirappalli, Tamil Nadu

my name is s.senthil kumar i have purchase a new digital sony camera dsc hx1 from sony centre trichy the company gives a 3 years warranty period in the warranty period i have faced automatically on off problem in the camera i have submit the camera in the sony service centre in[protected] and job sheet number is-VAT NO:[protected]-CST NO:245834-ST NO: AAAPH9139FST001-job no:259. The service engineer told me the spare parts is not available...
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K
kamcom
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charger not working

Address:New Delhi, Delhi

sir, I have purchase sony dsc h 100 digital camera from flipkart (delhi). but its charger not working after one month....please solve my problem.....
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