Sony India Complaints & Reviews

MORE THAN 24 HRS TO ATTEND A CALL. POST THE CALL ATTEND SINCE IT IS SUNDAY SHOP IS CLOSED AND SPARE PARTS NOT AVAILABLE.

SONY BRAVIA LED TV'S PATHETIC SERVICE AFTER SALES....

just a poor dealing of service center of sony my handset is being there for past 18 days no reponse is there nothin and my mobile is in warranty period just 3-4 months earlier i by sony experia phone it was good but suddenly one day automaticlly it swithced off its truth nothing i had done it was in my pocket .. but no action has been taken place if this site really works in india plz show me or as usual no value of money or others money................

I bought a Sony Xperia S mobile phone at Dubai 3 weeks ago and the volume button stopped working. The phone goes into 'Safe Mode' automatically and Apps stop working. Poor manufacturing quality and unstable software. To top it all, the Indian service centers of Sony are refusing to repair the phone - saying the phone needs to be repaired only at the country of purchase. This is even after I agreed to bear the cost of repairs understanding...

I am a customer of Sony mini hi fi component system MHC- GNZ9D. Since the day I've purchased this system it is a traumatic experience with only money flowing out in repairing but with no desired output. I am a resident of Noida, sector 50. Sony authorised service center, C-32, Near Narula Hotel, Sector 2, Noida are the supposed service centre who would come take the system for 4 days, me giving a follow up call and fighting for my system...

IMEI number: [protected]
IMEI checksum: Check digit 0 is CORRECT
Type Allocation Code (TAC): 35887404
Serial number: 184550
Check digit: 0
Issuer: BABT (British Approvals Board ofTelecommunications)

DEVICE INFO
Brand: SONY ERICSSON
Model: J108I
Manufacturer: SONY ERICSSON MOBILE COMMUNICATIONSAB
Device type: PHONE
Additional info: CEDAR
br...

To,

MD & Chief Executive,
Sony India

Hi,

I had bought a SONY 46 inches LED TV in UK 15 months back. For last 12 months I have been living in India. While buying the tele I had signed up for a extended warranty for 5 years which is valid till 2016. Now the tele is not working going to standby with 6 blinking lights. I have lodged a complaint with SONY India complaint number 11657400....

Respected sir,

As a last resort, I am approaching your channel for making public aware of product failure of M/s sony ericsson mobile "MT11i Xperia Neo V."which is full of snags & defects. Sony after sale service center is not ready to recognize the inherent fault in their product. I had purchased the mobile "MT11i" from their authorized dealer" Ms Raju Japan mobile store" CG Road Ahmedabad...

I had purchased Sony MT25i, IMEI NO-[protected] from The Mobile Store dated 04th Sept,2012.
I had submitted mobile in Teknika Electronics (Sony Service Center), Kalyan (West), Tkt Id:-[protected] dated:-28th Sept,2012.
I have complaint regarding same, still (dtd.23.10.12) I have not received my mobile from KALYAN service center, As per service center complaint that Sony Company not able to send Mobile Parts on time &...

i purchased sony xperia sola from circonia, souk india....i got the phone but some of the box contents are missing! i didn't recieve the smart tags which is an important feature of the phone. it comes along with the phone. also i didn't recieve the warranty card..and when i called them about the missing contents of the box.. they told me to call after 30 minutes and guess what? now they are not picking up my call!
do something...

Dear Sir, I bought a Sony vaio VGN series in 2009. In 2010 there was a problem in the LCD screen. It was announced by sony that VGN series may have problem of LCD screen for which a five years extended warranty will be provided by them. In 2010 they replaced the LCD screen even though the initial warranty had expired. Now in 2012 the same problem appeared again and Sony service center assessed it as a LCD problem but they refuse to give the...

gud evening sir
i have purech on led tv 25days ago in uae dubai
but this tv is not compartable in display and pitcher
the excutive also visit this evening
but is not cler he say the display problm contact with company only......
please how to slove this problam.........

thanking youbr...

hi
I bought my Xperia P device on 3rd of August 2012 and due it its own technical problem I started facing loudspeaker problem in a month. I submitted my device to the Mobile Science Service Center of Sony Mobile Communications on 5th September 2012. I was told I'll get my phone in 10 days or maximum 15 days repaired. Firstly I should get it replaced as it was an internal fault due to which it got a problem. Due to a 7 day replacement...

This is to bring into your kind notice, that I had purchased a new mobile of Sony ( Model No: Sony Experia U, ST22i) on 9th of Sep2012 from HOTSPOT Great India Palace, Noida 3rd Oct 2012. However, the phone was found faulty within next 20days. Hence, I have deposited my mobile for the repair at the Sony Service centre on 3rd Oct2012.

After confirming the same from Customer care dept., I was issued a ticket id which was [protected]...

HI,

Am sajeev chandran from dubai. My sony vaio laptop is not working now, am not satisfied with the services which am getting from sony dealers.
Please find all the details of bills, service repair bills,dealer company name, all necessary details:-

Product : NB SONY VAIO VPC EHAFX/B
Serial No: S[protected]
Bill details : Biny Computers LLC, Shop No: G10B, Al Ain Center, Computer Plaza, Post...

Hi Team,

Our Sony Trinitron TV has some problem with picture tube, Picture is shown only in blue color while turning on the TV and after sometime normal colors are shown properly.

Could you guys please walk in repair the problem else let us know the procedure to make it work better....

This complaints is ageinst Sony Ericsson mobile Company.

Have a look at your after sales services...it sucks.

You enroll the defective handset on july 10th 2012 with only one problem of speaker.

Then after furious follow ups in the month od Oct 2012 you tell us even display is also defective. Are you taking your customers for granted.

I would appreciate if anybdy from Sony Ericsson...

"Hi my name is Bhushan Kumar i m staying at Gulbarga (KAR) india. I brought Sony Xperia S (LT26i) from Sangeeta Mobile Shop at gulbarga, on 23 july 2012, within one and half month (12 sept 2012) my phone is permanantly hanged, next day i regester the complaint in Sony Care Center at Sainika Enterprises on 13th sept 2012, they said me its come under DP, and we'r replacing u r phone to new one with same model, and said it...

Respected Sir,

I was purchased a TV on[protected] from Hindustan Electronics, Station Square, Bhubaneswar-751001 of Model No.KLV22BX350 SONY 22" LCD. It was using for both PC & TV purpose. And connected with UPS. Unfortunately, a morning it was not working. Then I call toll free number and a service engineer Mr. B. Pattanaik from Happy Care, Sony Authorised Service Center, Bhubaneswar was attended and take some internal...

I had purchased a Sony Ericsson C-510 in August 2010, the warranty of which expired in August 2011. I had visited the Sony Ericsson authorised service centre in June, July and August as well continuously till my warranty period got expired.I kept on handing over the handset for my problem and they kept on keeping the handset for a few days, sometimes a week and handed over to me with minor alterations though the problem persisted. As the...

I had ordered Sony Ericsson HBH-PV720 Bluetooth headset from rediff.com with Order# 7453059. But the product which is delivered to me was in open polythene and without manual and accessories(You can see attached picture). Charger is also containing two pins and blue tooth has only single hole for charging. I already requested them by mail and phone but nobody answering/replying for that.

Kindly do needful.

Regardsbr...