Sony India Complaints & Reviews

Sir,i am vignesh from Tamil nadu........my mobile was dropped in water...so according to sony ericsson warranty rules......it is not possible to repair in free of cost in Service centers...so i give to repair on chargeable basis........after 2 days they phoned me and said" it will not be repaired you can only change your board".it's cost is 4000rs and i agreed that....but still it was went one month they can't change that...

i purchased a sony vaio laptop of series EA 33 five months ago and now its LCD is broken and it is under warranty period now.
i dont know how but its sure that it did not fall or hit. it worked for 4 hrs continuously and suddenly the screen disappears.
when i went to sony vaio care center for the warranty claim for my laptop.
they told that the LCD does not come under warranty and i should have to pay Rs 16000 for my...

Hi,

I bought the sony ericcson zylo(model) on 7th december '2010 from mumbai.
After 2 months i.e. in february'2011 the LCD screen of my phone went blank. nothing was displaying on it.
On 12th feb' 2011 i have submitted my phone at the sony ericsson serice center and and was told that i'll get my phone my back after two weeks and it's not yet repaired. They told me that they dont have...

Accel Frontline service center
Dear Sir,

I had submitted my mobile phone model sony ericsson j105i to Sony Ericsson service center Accel Frontline Service, Khemka House,5th floor,Drive in Rd Branch for Display problem On 3 March, 2011. From there i got job sheet (SE311AAD10156) and they told me it will take 2 days maximum . after 6 days When I called to service center they told me it will take 10 days more.
I...

maine oct 09 main sony ka 32" lcd model noklv 32s550a kharida th jo suru se hi usme dark aur backgound main green coulur dikhai padta hai maine bahut baar complain ki har bar eng. us kharabi ko maante hai aur 2 baar service center bhi jaa chuka hai waha ke ASI bhi mere samne yeh maante hai ki haa usme green coulou feel hola hai lakin mere lcd ko change to bahut door ki baat hai theek tak nahi ker paa rahe hai. aur sony company ke REGIONAL...

When I do insert memory card in given slot, then my phones display blinks blankly (only white display blinking). There is no problem with my memory card, because I have checked that card in other same device... I have tried my friends memory cards which are in working condition...... but in my phone it occurs same problem.....
so please reply me i[censored] know the way of solution.......
Pls revert me - uruj.[protected]@bharatmatrimony.combr...

Srinivasan,
Mangavu, Pokunnu P.O
Calicut
Ph: [protected]

The LCD TV was purchased 2 years ago and suddenly the images on the screen went for a toss. After great difficulty, we managed to contact SONY customer care. The SONY technician informed that the main panel board is faulty and says that the cost will be Rs. 10,700/- We logged a complaint on SONY website. Details of the communication are as belowbr...

Pls Don't Buy Any Sony Product

forwarding you the comp. which i have mailed to sony care on 29.01.2011

but till the date no. possitive reply from there side

i have called sony care more than 50 times and every time they assure that

they will arrange reply from there side but i have not rece. a single call from there side



then they have provide...

This is very sad for a company like Sony Ericsson that even after spending 19,000 rupees on a mobile phone, a customer is not given the. I had been a brand loyal to the company and had used K810i phone earlier and used it for 3 years and again bought a Sony phone Aino (U10i) but the phone is dead before even 6 months since I bought it!!! (it was told to me by the authorized service centre people), they gave me a WORK ORDER NO. SE[protected]....

sony is playing with consumers--habbituated to make undue money by charging to under warranty products.they insulted me by saying customer is not paying their salaries.
its employees not trained to deal with their customers.

hi there!!
again contacted your CC number [protected],on 1/3/2011 at 11.59AM,agent aked me to wait for another 48hours to get the response.
contacted hotline no-[protected] on 1/3/2011...

This is regarding the Sony Zylo handset (details are below):
Model Name: W20
IMEI No.:[protected]
Which was bought by me from Star Mobitel Ltd. G-26, South Extension Part I, New Delhi – 110049, India on Sep 2nd 2010 (copy of bill enclosed), within 3 months of the purchase of the handset, it had ear speaker problem. I visited Sony Care centre located in Lajpat Nagar, New Delhi and to my surprise I was casually informed...

I bought a Sony laptop in August 2010 from Sony showroom, Vashi. Barely after three months, the hard disk of the laptop collapsed. I lodged a complaint at their authorised service centre at Vashi – Sai Service. When, I did not receive the laptop back duly repaired in stipulated time, I lodged a complaint in their India website and received a complaint number 6660955 with a promise that Sony will look into the matter quickly and shall revert...

Sir,

I purchased a sony ericisson (Spiro w100i ) phone on 20th December, 2010. It has many problem from starting just automatic swithch off and start, hagging, audio prob etc. I went service center sector - 18, noida. They just upgraded it with latest software but problem became same. I went next time( 5 feb 2011.) they kept my phone and said "we are sending it to head office and u can take your phone next week."...

I purchased Sony Ericsson T517 model slidding cell phone. Its slidding data strip between circuit and screen broke. I gave the phone for repairing to Authorised service center (S G infotech, Vasai) on 4th January, 2011 but still i get answer from service center that this perticular part is not available.I have been continueously doing the followups with concerns but since last two months it is not been returned by repairing. We purchase branded...

Sony was advertising about the new 3D LED Bravia TV in newspapers and other media and about the free gifts tthat one would get on purchase of this TV. They included the price of each free gift. They have not sent me the Sound bar which was promised in the advertisement.. which they claim costs Rs 19,900. Its been 4 months and they are not paying any heed to my numerous calls. No company would dare to cheat their customers like this in any...

“CARDS NOT ACCEPTED” Information not displayed or no mentioned in "Conditions to repair” that Credit/Debit card are not accepted while taking product for repaid


Hi,

I want attention from Customer Service Manager of SONY on the issue of mislead customers with incorrect responses by Sony Authorized Service Center - Advanced Electronics, Gurgaon.

I gave my audio system for...

I have a Sony Bravia LCD TV. The display was not clear. The Sony person came for inspection and I had to send it to the service centre at santacruz for the change of the display panel. While taking the tv on the 9th of feb, 2011, the Sony representative told me that the TV would be done in 4 days. I called back after 4 days, they still hadn't got the part from their manufacturer. He told me it would take another 4 days. I stayed back...

My name is Hemanth Kumar Reddy([protected]) from Madanapalli. I am 120kms from Tirupati..I purchased Sony Zylo WITH IMEI NO-[protected]-4SVN 52 in Tirupathi.... First i got strip cable problem and i lost display i went to care center..They replaced the cable but camera lost clarity and not saving captured images. Iinstalled new version software .But problem is not solve..Again i went Customer care center at Tirupathi..They took my problem...

I am Ronak Parmar and I have sony T303 mobile which is gifted by my cousin from U.K.
I have problem of slider-belt which i cant find service center in nadiad and anand, so where I have to go for service center near nadiad or in gujrat?
Please reply me or email me on [protected]@yahoo.com or on [protected] as quckly as possible.
With hope.
Thank you....

My sister bought a cell phone last year and within a year, it is starting giving problem. So she went to service center to replace it. Service center guy took the cell phone and said they will check and replace it. But after 3 months now, they are just ignoring it. My sister called them lots of time but no one is giving any proper explanation. Now they are not giving old cell phone also .Every time they say call after some time. She tried...