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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 340

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X
xocoati
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5MP camera problem photo is very bad & also same line are come in photo

Address:Mumbai Suburban, Maharashtra

I purchased a sony ericson mobile j10i2 (Elm) on Sunday 2/01/11
i have problem with camera ...it's 5MP camera but photo is very bad & also same line are come in photo. for that see the attchment.
I visited 5/01/11 Sony Ericsson center (mobile technology, D.N. nagar.Andheri-W ) i show them the problem also uploaded new software but problem remain same I, said for new mobile but they not ready ... shopkeeper ready to...
+2 photos
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subratjn
from Jahazpur, Rajasthan
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Not giving my phone back

Address:Bhilwara, Rajasthan

My self Subrat Jain frm Bhilwara (raj.)
i have sony ericsson T-715 whose microphone was not working and the phn is in warranty so i gave my phone at jaipur service centre i.e. RT Outsourcing, Reetika tower, 1st floor gopinath marg, Jaipur.
Now its 44 days r over nd still they r just sayin tht ur phone's part which hav to change is not received by them from the company.
I also call at head customer care help desk...
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M
mvk1978
from Mumbai, Maharashtra
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phone no display

Address:Thane, Maharashtra

My name is Mahesh K and I am using Sony Ericsson P1i Mobile IMEI : [protected]. Facing no Display issue and given it to Sony Ericsson Service center
“Ccom Services” Thane, Mumbai, Maharashtra, India on 28th Oct 2010. After 15 Days of follow up they given me estimate of Rs. 2700/- for changing display connector and I approved the same.

After approval they haven’t returned my mobile and whenever I called up...
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C
concomplaint
from Darwha, Maharashtra
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Poor after sales service

Address:West Bengal

I purchased one Sony Z100 5 CD changer music system at around Rs.30,000/- some few years ago. However, the system got conked and it was not working. I gave the set to Sony Service Centre for repair. However, they failed to repair the set which is quite surprising to me. It was not that old and obviously and surely customers like me want that Sony Service Centre should repair my set. I am helpless and have to discard this set just for...
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sandeep.bhat15
from Bengaluru, Karnataka
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faulty phone provided

Address:Delhi

I have purchased Experia X10i in Aug 10, it started giving problems
(networking issues, battery issues, etc) after three months of
purchase.
I gave my mobile for repair/change under warrenty at your authorised
servise center Intarvo nehru place, delhi, India vide there workorder
no. SE310INP11589 after approcing again and again with the service center they return my phone after a month of time and said that...
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sharo91
from Kavaratti, Lakshadweep
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty

Address:Idukki, Kerala

Sir
I bought Sony Ericsson Spiro(w 100i) on 15/12/2010 for RS 5000/-. From the same day onwards it has a problem- when camera captures a picture, phone switches off(in bright conditions & when memory card is occupied).
Next day I met the retailer(Atlas Mobile Store, Thodupuzha, idukki,kerala), he said to me to contact sony ericsson service centre. then I met service centre ,they repaired many times but phone...
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P
pradyoth
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by service centres

Address:Kozhikode, Kerala

My phone imei[protected] a w810i is given for a display change to CARE POINT,SONYERICSSON SERVICE CENTRE 23/10/2010 at LINK ROAD,CALICUT,KERALA,INDIA..they returned the phone on 29/10/2010 with a new display.from the next morning the phone has the same problem.so i returned the phone back to the service centre on 30/10/2010..from that day they are cheating me by telling that "please wait"...at last they said that it must...
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istarnimit
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cell phone not working.

Address:New Delhi, Delhi

Hi this is Nimit Sharma,

I had purchase a Sony ericssion Spiro(w100i) mobile phone on 9-oct-2010 & i have been chasing to get my handset issue resolved since the date of purchase. Service center provided me various solutions, including replacement of the handset.The replaced handset W395, which is obsolete, is giving me the same problem(hanging & restarting).

My issue is not resolved yet. Please help...
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chintansikri
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service of UNILET PVT LTD

Address:Bangalore, Karnataka

We bought this sony Bravia television on 19dec 2010 from a shop in bangalore named UNILET appliances pvt ltd (number -13 sahakar nagar )and It's not even a week the television stopped working.
When we informed UNILET about this they were least bothered about the same and told us that we would see that shortly however they did not take any action.
At last we contacted SONY head office in DEHLI they told us that they haven't...
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ashwinmboricha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Music system

Address:Mumbai Suburban, Maharashtra

Dear Team,

The Sai Sony Service Centre have taken My Sony music system (Model - GR7) for repair on 12.05.2010 till date they have not return back my system.

Many a time i have tried their number however reception people always told me that they will send the same today till now i have not received the same.

I have the Bill with me.

Please help me to get my Music system back....
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tkalynakumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD Panel failure with in 1 year

Address:Chennai, Tamil Nadu

Dear Sir,

We had purchased SONY BRAVIA LCD TV Model KLV32S 550A from Singapore on 10, September 2009. Using at Chennai India. On 15-09-10 we had problem on this LCD TV. We registered complaint on 18-09-10. Complaint ref # 5983673.

Your service dealer M/s. Digital vision rep came & inspected on 21-09-10 told that LCD Panel failed same to be needs replacement. 24-09-10 Digital vision called and told...
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gkalidass
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Useless Product

Address:Chennai, Tamil Nadu

Hi, This is Kalidass,[protected] S/o A.Gopalan, my problem is also like Mr.Dipankar Mitra (Compliant No.5826989) , My problem is also there for the last six months, I too purchased the same model in Nov 2008. Model No. KLV 32S400A. S.No.1210610. Address- 19 Haritha Enclave, CTO Colony III Street, West Tambaram, Chennai-45.
After 5 to 20 minutes of watching TV, the LCD screen goes dark slowly, until it is completely black, after that...
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arvinmalik1210
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone not working

Address:Haryana

Hi-

I purchased a new Sony Zylo phone on 2nd sep 2010 but after a couple of weeks, some problems occurred in slider (all the buttons stop working when slider is open) and also with screen display

I enquired various Sony Authorized service centers ( in Gurgaon and Dehradun) and I was told that there is some problem with slide cable which is a manufacturing defect and that part is not available and no near by...
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Ravish Kakkar
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Phone Xperia X2

Address:New Delhi, Delhi

Hi,

In reference to above mentioned subject that I am very much frustrated after I bought Sony Ericsson Xperia X2 (The Electronics Store, DLF Place, Saket, Bill No. 4CB[protected], IMEI no. [protected] dated 01-Jun-10 for Rs.24996.00) as I was using P 910i since Yr 2006 and it’s was quite good experience and I used all available applications which always give me feel of proud to own P 910i.

After I lost...
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anshugorkha
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repair related

the mode switch of my v cam wasnt working so i took it to sony authorised service centre in trivandrum, madona sales and they said that the mopde switch needs to be replaced. I left the cam with them but even after a week it coudnt be repaired as the part wasnt available. At that point of time i was serving in trivandrum and i was going to japan for a fortnight and i needed the vcam and since i was going thru delh i thought tat i will get...
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subirsnayl.malda
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY SONY BRAVIA

Address:West Bengal

Date :[protected]

To,
Sony India Limited
India


Sirs,

I had purchased a 26” SONY BRAVIA LCD TV for my home on[protected] from MALDA (WEST BENGAL) Dealer. It became out of order on[protected]. I had informed the matter to your local dealer and then to your Authorized Service Centre at MALDA. They had sent two service personnel to my home for look into the matter. But they...
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sarath419
from Kizhake Chalakudi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trying to cheat customers by telling high rates for servicing

Address:Chennai, Tamil Nadu

hai...
i am Mr.Sarath K Babu from kerala came all to chennai to repair my mobile at chennai anna nagar sony show room named swagat sony showroom servicing center. i called up the show room and they told that it will cost 2800rs for the touch screen including the service charge and there by i ordered for the screen. after reaching chennai they told that it will cost about 5500rs for the screen. this is not what expected from a...
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uthira3000
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty card

Address:Chennai, Tamil Nadu

SIR I AM UTHIRAKUMAR, MOBILE - [protected], I HAVE PURCHESED SONY DIGITAL CAMERA(MODEL DSC-S2000) IN OPTIONS (THE ELECTRONIC SUPER MARKET),SHOP NO -112&113,GROND FLOOR,RAAHAT PLAZA,172,ARCOT ROAD,VADAPALANI,CHENNAI-26, ON 04 MARCH 2010,STILL NOW HE DID NOT GIVEN ORIGINAL WARRENTY CARD,OTHERWISE GIVEN A DUPLICATE WARRENTY CARD, IT IS NOT VALIABLE IN ANY SONYAUTHERISED DELAR,IF ANY PROBLEM OCCUR IN MY CAMERA I COULD NOT POSSIBLE TO FREE...
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rajendra.singh
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective sony ericsson spiro w 100i, Problem not solved by company?????????????

Address:East Delhi, Delhi

I had purchased a sony ericsson spiro w 100i in month of october 15/10/2010 i was having lots of problems from first use e.g it was getting hanged and restarted itself and i was not able to access internet at all i was not able to download even a single wallpaper even downloading a song was impossilbe

As far as service center and sony ericsson customer care is concerned they are not giving any kind of support,
...
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Sushil Agarwal
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

camera

Address:Jaipur, Rajasthan

Dear Sir/Madam
I bought Sony Ericsson Hazel (J20i) model on 17th December 2010, as the World knows it has 5 megapixel camera but when we click the image and transfer it to the computer it shows 1600*1200 resolution and in phone if we see the details(information) of the picture it shows 5 megapixel resolution i.e. 2592*1944, the camera is set to 5 megapixel mode, so either my computer is wrong or Sony Ericsson Hazel. I want the explanation.br...
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