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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Chennai District
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Sony India reviews & complaints page 339

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U
u s yadav
from Lucknow, Uttar Pradesh
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problem in moter board of handset durind warranty period

Address:Kheri, Uttar Pradesh

MyPhone Fun & Downloads Update Service
Dear Arpita,

Thank you for contacting Sony Ericsson Contact Center.

With reference to your mail, we apologize for the inconvenience caused to you.We would like to inform you that, we are working on your case and will try to provide you the best possible solution as soon as possible.We require your kind Co-operation in this regards.


Best...
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DGopinat
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Price variation

Address:Pune, Maharashtra

I brought VAIO laptop VPCEA36FG ( 14 inch display ) for MRP Rs 57,990 /-* three days back, just now i came to know that Sony released a new model VPCEB46FG/B which has all the same features and has a 15.6 display and cost only MRP Rs 47,990 /-*.

Now I am stuck with a piece which is inferior to the new one and cost 10,000 more in just one day after buying it. Sony do have return back policy in other countries for initial 15...
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D
dkyadav02
from Thiruvananthapuram, Kerala
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DISSATISFIED WITH THE SERVICE

Address:Gautam Buddha Nagar, Uttar Pradesh

Sir,

I have made complaint to SONY India through their website Sonyindia.[protected]@ap.sony.com and the complaint number is 6786193 on 17 Dec 2010. Regretably, till date I have not been informed about status of my complaint.

I bought PSP from Ludhiana in Jun/Jul 2009 and I noticed that PSP is not charging.

I took PSP to authorised service station i.e., Jaypee Electronics, Noida for servicing on 15 Jan...
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Y
Yash dedhia
from Malegaon, Maharashtra
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very poor after sale service

Address:Mumbai Suburban, Maharashtra

I have given my phone for service at my nearest service centre i.e in borivali because i had problem in the working of my speakers which they innitialy said.Later on i discovered that the problem had been with the motherboard and that too after 10 days when i called at the centre.The centres does not even have spare headphones for backup. First of all they said me that repairing would hardly take a week but now they are saying that it is...
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P
pisa86
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of mobile

Address:Chennai, Tamil Nadu

To,
The Sony Ericsson
Head Office.
Subject: Complaint for replacement of some other mobile model instead of Sony Ericsson w100 Spiro.
Respected sir,
I wish to state that I am S.SANTHANA KRISHNANA Advocate High Court Chennai, I purchased Sony Ericsson w100i Spiro model black Color on 22.12.2010 at Sony Exclusive , Chandra vision No 38/1, M.T.H road Ambattur Chennai-600053. I received the...
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S
sushantgulgulia
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HANDSET HANG TOTALLY

Address:Indore, Madhya Pradesh

DEAR SIR,
I AM WRITING FROM INDORE I WANT TO COMPLAIN FOR MY MOBILE HANDSET WHICH I PURCHASE FROM LOTUS SHOWROOM OF SONY ERICSSON COMPANY MODEL W20 ZYLO

SIR MY COPLAIN I PURCHASE A MOBILE PHONE SONY ERICSSON W 20 ZYLO ON SEP 11 2010 FROM LOTUS SHOWROOM
AFTER 2 MONTHS THERE IS A PROBLEM IN YOUR HANDSET I WENT TO SERVICE CENTER
R.T.OUTSOURCING SERVICES LTD.
SHOPNO. 15-18 UG FLOOR...
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Address:Kota, Rajasthan

My name is intesh kotiya from kota, rajasthan.
I had a sonyericsson cell model no naite j105i.
I submit the hands free mh300 to authorised service centre (anshul agency) on sept,13 2010.
Because its not working properly and they ensure me dat it has been replaced within a month.
Now its been over 4 month and still my hands free not been replaced.
I also contact the sonyericsson helpline no [protected] for...
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D
dhavalparmar84
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Mobile

Address:Mumbai Suburban, Maharashtra

I lost my sony ericsson elm on 19/1/2011 want to know how i can track it and find it or how to launch a complain....
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A
Amit Sumant
from Mumbai, Maharashtra
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Regarding Mobile

Address:Pune, Maharashtra

I am using Sony Ericsson W595 model and i have display problem where i handed over my mobile for reparing on 27th Nov, 2010 at

RT Outstanding Services Ltd,Tilak Road,
White House, 1482 Sadashiv Peth, Opp Tilak Smarak Mandir,
Tilak Road, Pune - 411030
Maharashtra
[protected]

My Workorder No. is SE310RT320611.
It has been over 50 days and there is no response from their side....
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N
nirupam shah
from Nagercoil, Tamil Nadu
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Television not working

Address:Bangalore, Karnataka

We had purchased the above television on 1/2/2006.
We had some problem during last year and your service people changed lamp assy no.XL-2400 on 6/2/10 and now we are facing the same problem.
We are trying to contact your service centre from last 10 days ,but we are not able to contact anyone.
Kindly let us know whom should we contact ?
We are sorry to inform you that there is no after sales service from your side....
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R
rinku70
from Bengaluru, Karnataka
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Faulty Stereo Speakers & Unattended Service

Address:Odisha

Sir,

On 12/01/2010, I, Amareswar Dash, purchased a Sony Stereo & Speakers(within warranty) from an Authorized dealer, from Bhubaneswar. But a couple of months, I found glitches in the Stereo Speakers. I then took it to the respective service centre, where they promised me to do the needful. I had deposited the speakers with the service centre on 20/10/2010, which suggests that it's well in warranty. But then harrowing...
+1 photos
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Address:Lucknow, Uttar Pradesh

I bought a sony ericsson w950i for myself in May, 2008. It worked well till Aug 2010..when the phone developed some snag. There was problem with the touchscreeen.. Some areas on the screen didn’t respond to the touch as well as it used to do, and at times the phone would just hang-up... and I needed to switch it off and then on, in order to make it work.
I had recently moved to Lucknow then, and I gave it to the authorized service...
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A
alfarabi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISHANDLING OF DEFAULT SPEAKER PROBLEM SINCE PURCHASE

Address:West Bengal

THE sound of my laptop's in built speaker is breaking on high note music since I purchased it on 29.9.10.On 8.01.11,Sony Customer support team(tolll free no.) advised me to contact any service centre.According to them,it might have occured due to hardware problem.Accordingly,I went to Gariahat Road Service Centre on 10.01.11.The technician acknowledged my problem as a hardware problem but surprisingly they told that they could do nothing...
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A
akbala1
from Chennai, Tamil Nadu
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RF INPUT

Address:Madurai, Tamil Nadu

SIR, I HAVE PURCHASE ONE LCD TV MODEL NO KLV32BX300 FROM MUSCAT BUT I HAVE MISSED MY PURCHASE BILL, BUT I HAVE MY WARRANTY CARD WITH DATE OF PURCHASE NOW MY TV WAS IN RF INPUT COMPLIANT AND I WAS INFORMED NEAR MY SONY TV SERVICE STATION, THE ENGINEER WAS CAME AND OPEN MY TV HE SAID RF INPUT COMPLIENT AND HE ASK THE BILL
AND HE SAYS IF YOU HAVE THE ORIGINAL BILL ONLY YOU CAN GET THE WARRANTY OR YOU PAY APPROXIMATE RUPEES 2000/- ONLY....
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A
ashiquepm
from Thiruvananthapuram, Kerala
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need of windows and driver disc

Address:Thrissur, Kerala

i purchased sony vaio VPCEB36FG on 1/1/2011.now i needs to reinstall windows because of a problem occured during antivirus installation.i haven't done back up recovery methods.so i request you to send me a windows 7 disc and a driver disc too.
contact number-[protected]
address-
Ashik P.M
Padiyath Puthenkattil(H)
Doctor's Lane
Kodungallur
Thrissur...
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N
neerajkumarmishra1984
from New Delhi, Delhi
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customer care not given my 320GB harddisk

Address:Chandigarh, Chandigarh

Sir,
I have given my laptop to sony customer care Chandigarh sec34A for reloading my original window that time my laptop having 320 GB hardisk but after reloading window they have provided only 284 GB hardisk in my laptop...
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A
amit100283
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer service

Address:Haryana

The voice of my sony LDC bravia is not clear and is coming out with lts of disturbance. I have raised a complaint on Sony toll free number and they asked me to do some settings but even after those settings the problem didn't get rectified. I called them again on 25th December and they asigned a engineer to see the problem. they provided me the complaint number 6666082. They told me that Engineer will visit within 48 hours. ...
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S
smarteesingh
from Kolkata, West Bengal
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ford of 3d diwali offer

Address:Rupnagar, Punjab

dear sir we have anaunced the winer of sony diwali 3d scheme(gift digital camera)i have send claim dacuments hard copy to your address.but now he is tell me ur orignal copon is not given by u. but this is not possible becouse i have send all dacuments in one courier (with copon) & this is not possible all dacument is rceived in seled courier which is a given by me & one orignal copon is mising that show sony "frod" with...
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C
Chandan N J
from Udagamandalam, Tamil Nadu
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Tired of Sony Ericsson service

Address:Bangalore, Karnataka

Hi,

My name is Chandan. I had bought Sony Ericsson T715 on 29th April, 2010.
I’m very much disappointed with this mobile because,

1. I had to get this repaired in first 3 months which had a problem with the charger/data cable connecter.
2. In my first service, this was done and was covered under warranty and took around 10 days to get my mobile back.
3. I’m very much disappointed with...
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Vysakh2011
from Kollam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPAIR

Address:Kollam, Kerala

SIR, THIS IS TO INFORM YOU THAT I HAD GIVEN MY SONY ERICSSON T650I MOBILE FOR SOFTWARE CHANGING ON DECEMBER 9, 2010 WITH WORKORDER NUMBER SE310SK114671 IN SKYCELL, MUTHOOT CHAMBERS, VADAYATTUKOTTA ROAD[protected]. BUT THEY HAVENT STILL REPAIRED THE MOBILE. SO I REQUEST YOU KINDLY TO DO THE NEEDFULL.

MY CONTACT: [protected]...
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