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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 333

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A
arnab47
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY PRODUCT & AFTER SALES SERVICE

Address:South 24 Parganas, West Bengal

KIND ATTENTION..........

DEAR ALL,

I BOUGHT A SONY VAIO LAPTOP ON 15TH APRIL, 2011 AND THE VERY NEXT DAY FOUND A FEW PROBLEMS WITH THE PRODUCT....
PATHETIC PRODUCT SERVICE & PRODUCT....AFTER SALES OF THE PRODUCT NEITHER SONY OR THE DEALER (EASTERN LOGICA) ARE INTERESTED ABOUT THE CUSTOMERS & SALES PERSONS PROVIDE WRONG INFORMATION TO CUSTOMERS..AFTER THE VERY NEXT DAY OF MY PURCHASE I FOUND THE...
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M
mubashir_aslam_khan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by service center nehru place

Address:South Delhi, Delhi

Hi All,

My name is Mubashir Aslam Khan, i have purchased the sony vaio note book and it was very good, till i submit the same at sony vaio service center nehru place. I have problem with touch pad click, it was bit hard but i was able to use it. After submitting the laptop at the service center, whcih they fixed within four hrs and i was very impressed, but when i reached home, i found out my speakers are not working, they...
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D
divyeshrana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE HANDSET NOT WORKING

Address:Surat, Gujarat

I , Mrs. Shriya Rana , purchased Sony Ericssson Mobile handset on 21/10/2011 with mobile handset named SONY W 100I . IMEI : [protected] from BHATIA COMM.& RETAIL ( INDIA ) PVT.LTD. After 15 dyas of the purchase date , mobile stated to get hanged . So i contacted the Sony Ericsson Customer Care Centre on[protected]. They said that the mobile had some software installation problem and suggested to format the phone. After doing so,...
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C
carajagrawal
from Mumbai, Maharashtra
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Mother Board correpts

Address:Mumbai Suburban, Maharashtra

I had purchased a Sony Bravia LCD model no. KLV32T550A,a year ago. I week earlier when i swiched on my TV, screen is full Black and no picture is appering on it. When contacted with Sony Service centre they said its Mother Board got corrpeted and you have to install new mother board costing Rs. 7000/- Appox.
Tell me one thing when i purchased a LCD of Rs. 34000/- Appox a year ago, and now you guys are saying you need to spend Rs. 7000/-...
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S
saurabh ganvir
from Chennai, Tamil Nadu
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Not received phone from service center

Address:Nashik, Maharashtra

Dear Sir,
I have sony ericsson C903.it was having a flex problem so i gave it to nashik sony ericsson service center on 5th.04.11 n todays date is 24.04.11 but still have not got my phone back....
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M
mlind khadilkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tv set not working

Address:Pune, Maharashtra

To
General Manager (Sales)
Sony Electronics
Pune



Dear Sir

On the eve of Marathi new year, we decided to purchase a Sony LED EX 52 Television. We chose to buy this because Sony is regarded to be internationally recognized brand.

We purchased the same from Jogdeo and Sons, Laxmi Road, Pune 411 030 on 4th April , 2011. On the same day in the afternoon one...
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K
kkmarwah2003
from Gurgaon, Haryana
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BAD SERVICE

Address:Gautam Buddha Nagar, Uttar Pradesh

I lodged a complaint for LCD bravio TV on 18.4.2011 and I was assured that within 48 hours, complaint will be taken care. To my surpirse, no body appeared till 21.4.2011. Again I have to rang up for the reminder and I was told that complaint will be cleared today. But again no response. Again I called today and I was told that no complaint has been registered. Then I told that yesterday, there was record of complaint. Finally after the discussions...
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Y
yogesh prajapati
from Ahmedabad, Gujarat
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j20 hazel greenheart mobile was not repaired almost two months.

Address:Ahmedabad, Gujarat

Dear sir,

My self ankur isadra, i was purchase a sony ericsson mobile on jan-2011,and after few days it's not working properly so i was submit that mobile at service centre first on 28/02/2011 then i received mobile on 17/03/2011 but problem yet not solved properly so i submited second time on the same day(17/03/2011) but till i have not received my mobile from service centre.

I was also contact with sony...
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A
avanti2k1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Camcorder is giving memory error from day 1 of purchase

Address:Jamnagar, Gujarat

My uncle has purchased a new Sony Camcorder (Model: HDR_CX150E/BC E37; SERIEL NO: 1741511) from dealer ALFA COLOUR LAB, Jamnagar on 11.12.2010. After recording video & taking few snaps they tried to download them all to their PC via a USB cable. Everytime they try to download, the camcorder displays "INTERNAL MEMORY FORMAT ERROR" and then immediately hangs. This was reported immediately after the purchase to the dealer, but...
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P
pallavi R. joshi
from Vapi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replace the handsets

Address:Valsad, Gujarat

i have purchased a sony ericsson mobile from big bazaar vapi in dec 2010. Within a month the handset started giving a problem of restart, hangingetc... i have sent the mobile to service centre and taken back butr within 2 days the handset started giving the same problem and from last 1 month m trying to give my phone in service centre but the centre is always closed and now telling they are having problem with the company...spoke to customer...
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S
sri_kvv
from Hyderabad, Telangana
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Theft

Address:Rangareddy, Andhra Pradesh

Dear Sir,
I have lost my Sony Ericsson Mobile Handset Model J105i on 15th April 2011.
The IMEI No. of my mobile is[protected]. Colour of the mobile is Ginger Red.
Kindly help in tracing out the mobile as I have very precious information in it.
My Name: V Venkata Srikanth
Mobile Service Provider: Idea
Mobile No. in Use: [protected]
Last transmitted info from my mobile phone is an SMS to...
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M
myreview
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Bravia LCD USB formats not working

Address:Mumbai City, Maharashtra

There is a serious issue with the Sony Bravia LCDs. The LCD does not actually support the formats it claims to support. I recently bought a Bravia 32" EX400 LCD, which claims to support mpeg1 and mpeg2 movie formats through USB slot. However, when you try playing any standard video in this format, the picture is rendered in small size (in the center of screen, nearly 1/4th the size of the screen. However, when the same video file is...
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R
Rohit Talwar
from Mumbai, Maharashtra
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Service center not repairing my phone

Address:Uttar Pradesh

I had bought a Sony Ericsson Touch Screen phone for INR 23,450/- on bill on 05/07/2010 from Jumbo Electronics, Noida. Jumbo is the authorised resseller for Sony Ericsson. The touch screen stopped functioning on 22nd January'2011. Same day I deposited the phone to Sony Ericsson authorised repair center in Noida i.e Neeru Enterprises.

After one month of followup I was told that the my phone has been send to Sony ericsson...
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S
sumathi.r
from tirupur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Return My Mobile

Address:Coimbatore, Tamil Nadu

Complaint about the Sony Ericsson service center
I want to complain about the Sony Ericsson service center located at TIRUPURI gave them my new mobileJ105i which was having some problem (at 05March2011).
My workorder no. was SE311BC210801 and it was in its warranty period. They say that it would be returned in 10 to ..Sony Ericsson Company Service Cender is No.1Best Sarvice Center ....
+1 photos
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A
abrar11
from Bengaluru, Karnataka
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stolen mobile phone

Address:Bangalore, Karnataka

Hello sir.. my mobile phone has been stolen today April 16 2011... in a bus.. my mobile IMEI no. is [protected]... its sony ericsson phone.. how can i get it back.. or how to block it...
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G
gupta pradeep
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

given for repair at sony ericsson authorized service centre at Laxmi Nagar on dated 17/12/2010 till not repaired

Address:East Delhi, Delhi

i have purchased a mobile set model no. W760 from hot spot showroom (laxmi nagar, delhi) vide invoice no. 10512217 dtd, 21/02/2009. On 19/12/2010 i have given this mobile for repair with a problem of non-working of back switch and hanging of phone at vaishnavi services (an authorized service centre of sony ericsson at Laxmi Nagar Delhi). The lady sitting at the above service center assured me to repair the phone in half hour. But after an...
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U
Umasankars
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with new phone

Address:Chennai, Tamil Nadu

I have purchased Sony Ericsson Xperia X 10 Mini E10i model (IMEI [protected]) from Poorvika Mobiles Pvt. Ltd. vide invoice number 17615 dated 12.03.11. Within a day I notice the problem of "Backup of the battery" which is not even lasting for 0.5 day and handed over the mobile phone back to Poorvika by 15.03.11 and got that serviced by Poorvika. Soon after 15days, now I am facing the problem of "phone speaker not working"...
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J
jdkumar_80
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POOR PRODUCT AND CUSTOMER SERVICE

Address:Bangalore, Karnataka

HELLO, I AM KARTHIK MOBILE NO:[protected], I PURCHASED SONY ERICSSON X2 XPERIA MOBILE IN THE MONTH OF JANUARY 2011, FROM THE SAME DAY THE PROBLEMS HAVE STARTED LIKE HANGING, CAMERA PICTURES NOT GETTING SAVED IN CARD MEMORY ETC., IN THE SAME MONTH I HAVE TAKEN IT TO THE SHOP WHERE I PURCHASED THE SET AND THEY UPDATED THE SOFTWARE AND GAVE ME BACK, A WEEK LATER THE SAME PROBLEM STARTED AGAIN, AND LATER I TOOK THE MOBILE TO NUMERIC COMMUNICATION...
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G
Gavaskar V
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Can't able to get my mobile (Waiting for 30+ days) poor service.

Dear sir,
I just bought a new mobile (Sony ericsson cedar j108i) rs 5600 / - two months before (01. 02. 2011) only. But, i have a problem with that mobile on march 18. It isn't powering on. I just went on to the sony ericsson service center and gave it to them to service my mobile. They just figured the problem out and said that it is a motherboard problem and asked me to wait for 15 days to rectify the problem. Now it's...
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A
anu raizada
from Rupnagar, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motherboard damaged

Address:Chandigarh, Chandigarh

i had given my handset for some updates in sony ericsson service center as the retailor asked to do so it was having some hanging problems within 6days from the purchasing date. i gave my handset in service center and then they damaged its motherboard n i told me that it ll be changed in a month. i asked them to return my handset as the retailor promised me to change the handset if any problem arises within 2 weeks. but they didnt gave my...
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