Sony India Complaints & Reviews

I Had purchased a Sony TV under a combo offer wherein @ Rs.1,19,905 i was to be delivered one sony HXX800 ED LED TV along with sony 3d kit, Sony BDP s470 ed BD Player, Sony Sound Bar and 8 free titles on BR discs.

Thepurchase was done on 2nd October 2010 from Ezone Shipra mall, and the goods were delivered at my residence on 15th October 2010.

However out of the promised 8 titles, I have still received only 2...

I called up a service center in Andheri west (previously located in Sagar Tech Plaza) who claimed to be Sony authorized service centers for a complaint in my Trinitron TV. These people said they will send someone to check the complaint. They did send one guy who did not know anything, took my board and told me that he will call with the estimate for the repair. He called me up and said its 2500/-. My brother said its too much. Tell them to...

I bought a Xperia X2 in may. I lost the stylus of my cell in july. I am following up with them since august 2010 and inspite of my repeated mails and visit to numerous service centres i am not able to get the stylus. This is really pathetic service from such a big company as they are not able to support handsets that are currently in production. If you guys are not able to support such high end mobiles then you should take them back and refund...

I purchased Sony Z100 5-CD changer Music System some time back from an authorized dealer. It was working perfectly alright but suddenly some problem cropped up and I gave it to a Sony authorized Service Center in Kolkata for its repair. However, the set was returned back to me saying that it is beyond repair. I simply wonder how this is possible. Sony authorized service center must have requisite parts for taking up necessary repairs,...

Hi,
I have purchased sony ericsson mobile from Deep radios Sadar Bazar Jhansi U.P on 19 July 2010. Two months ago I got problem with the keypad for which I submitted the mobile to Betwa mobile service center sadar bazar Jhansi. I got after 35 days, now keypad is ok but its camera is not working and slider is loose. Then I again submitted it, I got it next day but its camera is still not ok ( hanging), then I have to take out...

HI
SIR
I AM SOMIL SINGH.My Sony Ericsson W205 MOBILE does not support mp4 videos.
but in sony website it is written that it support mp4 videos ,so after going through sony website i purchased the phone,latter i found that actually it does not support mp4 videos and it was also confirmed by sony service centre.but.In their official website it is written that it supports mp4 format or videos.
...

sir,
i had purchased a sony unwired walkman but this time its not working due to some problem actually this has 4 speaker in both side but 1 speaker of one side is not working.n the company is saying that it is non-repairable n it can be replace on 50% which is very costly.at the purchasing time the retailer did not tell me any type of thing.so please tell me another way to repair it or to exchange it.
saurabh kumar gupta br...

Hi,

I purchased a Sony Bravia 32 inch LCD TV (KDL-32EX710) for Rs 50k from Bajaj Electronics Hyderabad on 26th Jan 2011 which was delivered on 27th Jan 2011 evening. The installation guy from Sony support couldn't turn on the TV for a good 1/2 hr after which it automatically started working. He also passingly mentioned that the TV looked like being a display piece used earlier by the dealer (Bajaj Electronics). Alas the...

I purchased a new Sony Ericsson Vivaz Pro handset on 15-Jun-2010 from Sony Ericsson showroom whose address is JLK Enterprises, G-2 Padma Palace, 86 Nehru Place, New Delhi - 110019. My invoice number is 232, dated, 15-Jun-2010.

In the month of December, I found some issues with my handset. Issues are:
1. Ear speaker problem: I cannot hear the person's voice to whom I am talking to.
2. Loud speaker problem:...

Accel -Trichy
workorder number : SE310ATC21573
Given on 27/12/2010
Problem not charging
Status as on 29/01/2011 is spare not available

Sony Ericsson Contact Center, Ticket:[protected] NO EFFECTIVE RESPONSE)
MODEL : XPERIA X10I

Opinion:
1.WHY DO YOU SELL A PRODUCT IN A REGION WHERE NO GOOD SERVICE CENTER IS AVAILABLE?

2. DO YOU AUDIT SERVICE CENTERS FREQUENTLY...

TO,
SONY INDIA.


DEAR SIR.

THIS IS WITH REF; TO THE LCD BRAVIA NX-500 WE HAVE PURCHASE FROM
FUNDAMENTAL ELECTONICS CALCUTTA ON 05.12.10.
THERE ARE DEAD PIXELS ON THE LCD PANEL (INSIDE THE GLASS)

AFTER INSTALATION I WAS NOT IN THE TOWN AND
WE HAVE NOTICED THE SAME IN THE 2ND OR THIRD WEEK AND
COMPLAIN THE SAME TO THE FUNDAMENTAL ELE. OVER PHONE
BUT...

I bought a Sony Xperia x10 mini from univercell, T nagar branch. Only in the invoice i found that they are not bothered about after sales. So i had to pay for the mobile and get the new one. Within a month of its purchase, the screen went blank, though it was fully charged. The touch screen vibrated but no display, SIM not recognised. So i called up Univercell to find that they wont deal with this and so referred to a Sony Ericsson centre...

This is to bring to your notice that the complaint # 7902 was lodged with your esteem organization on December 20, 2010. This was regarding the malfunction in the PSP bought from the Croma centre which is under extended warranty.

Unfortunately, we have been following up on this for last one month and each time we make a call we are given a different answer or an assurance that some one would get back to us and give us an...

Respected Sir,
My Contact # [protected]
Handset Model XPERIA mini E10i

I am making this complaint after trying my best with the Sony Ericsson Service Centre at Lower Parel & Customer Service Desk[protected].
I purchased this handset on 1st August 2010 from Sony World at High Street Pheonix, Lower Parel. The handset worked fine for the first month but in September I found the display of the handset...

Recently I purchased a Sony Bravia BX300 32" LCD TV from Thailand.The Dealer told me that I have to register the purchase invoice no in India at Sony Customer Care and I can avail the benefit of warranty, But when I asked to Sony's Customer Care in India they are denying for such type of process and asking for Internationale Warranty Card.

What should I do now. Please help me....

Hi,

This is Divya. I purchased a new Sony Ericsson Mobile, Model - W20 on 26th December, 2010. But now my mobile's center key is not working. I hardly used it for 20 days. I gave the mobile to a Sony Ericsson Service Center to look into the problem. It is already a week still they have not returned the mobile to me. They are telling that they have to get some new parts for the mobile, motherboard is having some problem,...

Dear Sir,

this is to inform you that, I had purchased a Sony ericson Aino set on 4 month Ago.Now it is Not Working well.So I am reached our Nearest Authorised service centre at thrissur (Cellular Care, Room No.25/1502/6/1. 3rd Floor, Trichur trade centre Kuruppam road, Thrissur-1, Ph:[protected] after 2 Weaks Ago (25.1.11) am asking about my mobile's current possion , they replay that have taken More time . because...

I had purchased sony ericcson xperia x10i in June 2010 and within few months i had problem with its battery not charging.
I gave it for repair at its authorised service center in Vashi (Kaizer) on Dec 11, 2010 and still i havent received it back yet.
This has been very poor and innefficient service.
Its been huge mistake on my part to purchase a sony phone....

BSNL Sim card lost
Hi,

I have lost my Mobile phone which has the BSNL Pospaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

My Mobile #: [protected]
Sony Ericsson yari
IMEI #:[protected]

Please block the sim card and also lock my mobile with the above mentioned IMEI Number.
Regards,

PA.Balasubramanianbr...

SIR,
I AM SHAIJU .K.J
I BROUGHT SONY ERICSSON MOBILE HAND SET
Model No: C510-IME NO.[protected] ON 07/06/2010 of Rs.7650/- from
ALIF COMMUNICATIONS, PENTA MENAKA, GROUND FLOOR SHOP NO.68, SHANMUGHAM ROAD, MARINE DRIVE, ERNAKULAM, KOCHI - 682031 MOB; NO.[protected], INVOICE NO.B-6639.

I USED THIS SET FOR ONLY 10 DAYS .WITHOUT ANY REASON ONE DAY IT WAS SUDDENLY NOT WORKING. NORMALLY WE CONTACTED...