Sony India Complaints & Reviews

Hi,
My name is Meenu Arora, unfortunately on 10th August 2008, I have purchased a Sony Ericsson w380i from one of the shop of delhi. From 10th August itself my bad time has started. I bought this phone for my personal purpose but frankly speaking could not use this phone for my personal purpose even for a single day. This phone has network problem, while talking ( if anytime phone gets connected by chance) phone gets disconnected,...

Respected sir,

I beg to state that I were using SONY ERICSSON MOBILE PHONE - J120I mobile of connection AIRCEL no. [protected] and lost my phone monday JULY 13, 2009. I am undermentioning the detail of my mobile as under performa for your kind consideration.
Kindly accept it for your kind action at the earliest and oblige me and I am very great ful to you Sir. Please help me Sir.
Thank you.

Your...

I purchased “SONY” Cybershot Model DSC S650 purchased on 1st November, 2007 and in July, 2008 onwards it is not working. Seller not ready to repair or replace. original bill & warranty card retained by the seller when handed over the camera for repair and now they refused to give and not attending phone as they are in Mumbai.
Talked to sony india and they refused to attend compalin in absence of bill & warranty...

Hello,

I purchased a mobile of Sony Ericsson P1i in the month of Nov. (2009).

Touch screen of the mobile is not functioning. I went to service centre last time and they demanded time of 2 days by saying that all the contact details stored in the mobile would be deleted.


Please look in the matter as soon as possible other wise I will opt for the consumer court.


Thanks...

Customer Inquiry


I have purchased one sony ercssion mobile model W595 in your authorized sony center show room. Trichy-18.


At the time of enquiry your dealer certified that W595 mobile having 3G future with Video call function.

But your product W595 takes 5 to 6 sec for deleting song (6000 KB) from memory card.

There us no front camera port for video call function....

Sir,
I've continuosly approached the service center people of sony ericsson for my mobile phone, model name : f305, i'm regularly facing the problem in this mobile phone. I bought this mobile phone just five months back, & I've approached sony service centers for more than 5-6 times for submitting my handset excluding the time and money, which I have wasted for again collecting the handset n next day complaining...

Sony's customer reps were very rude. They hung up on me twice. I wanted to speak to a customer service rep in regards to a shipping issue. I am never home to receive packages, so i tried to make arrangements. They were not helpful, and the manager named NATHAN was particularly rude. He said Sony could not help my situation, and became IRATE. This made my blood boil. Shame on Sony for having such incompetent employees. This is behavior...

sir my name is anuj & i had purchased a sony ericsson mobile phone (K550i-model no.) on[protected]..
from anjul impex ambedkar road ghaizabad..

with in these 7 month my phone is repair 3 time...

first time his screen is changed
second time his motherboard(PCB) is changed
third time his speaker, vibrator, on/off switch/ phone jack & camera shutter is changed

at now my...

Hello Sir,
Please give the postal address of Sony ericsson head office in India??
I want it urgently bcoz I am experiencing poor response from service centre in Nagpur ......

Dear Sir,

I m using mobile for the more than five years. I have not come across such complaints before when i was not using Sony ericson mobile K530 I.

I have purchased K530I mobile before 7 months only. I m getting a continuous problem in that mobile. The memory stick is not detecting properly, even and then it is disconnecting. I have launched a complaint with the sony ericson service center that is ACCEL...

i sanjiv kumar jain owner of sony handycam vide b no 1643/05.02.2008 of avit digital pvt ltd, delhi

now i am facing a problem in display screen. this is not in working as properly.
i contact COMPANY'S SERVICE CENTRE AT ROHTAK & call representative so many time but they are so busy, they ignore every time
i call than nearly 50 times & calling since last 6 months but they are not responsing.
br...

Complaint against faults in mobile set (C-510) and asking for compensation + swapping with new mobile set.

To
The Nodal officer
Sony Ericsson Ltd.
New Delhi

Date: - 9th July 2009

Subject: - Complaint against faults in mobile set (C-510) and asking for compensation + swapping with new mobile set.

Sir,

I was the loyal customer of Sony Ericsson,...

I purchased G502 model on 16/02/09...Within 5 months of purchasing i have replaced display, speaker, headphones, rf board n now the battery.The cell was hardly with me in these 5 months not even for 35 days rest of the days it was with the service center...Now i want replacement for the cell as there', again some problems with display n stuff.Also what if the same problem continues even after the warranty gets over...
I have wasted...

This complaint is regarding Sony Ericsson authorised Service Centres. They are authorised but does not have the qualified engineers who can access the mobile and even find out the defaults in the problem. They are just working on the principle of Trial and Error. I have submitted my handsets W660i and K 530i to RT Outsourcing authorised service centre of Sony in working conditions. But after a week when they returned the phone they told that...

hi I am kumar saurabh.I purchased this handset(w350i)last year in the month of october.recntly I hve broken the flap of the set.i just want to take your advice as to from where i can get it repaired.Nearest town to me is jammu.my no is [protected]...

I bought a sony ericsson mobile k850i on 29th April 2008.

I am disgusted by the service that sony ericsson is providing to customers.

I had some problem with my handset K850i and i submitted my phone in the nearest service center of my place on 28th march 2009.

It was the seventh time in an year when my phone was not working properly.

As, it was under warranty and I was told that...

I got a message from TA-UKDRAW09...
and i received message on 4 JULYat 8:48pm to +91-[protected] that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 O2TELECOM to claim contact DR.BEN., [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply.....

I had a problem with my mobile phone i.e. Dead Handset/ Earphone Birsting/ Can't Connect H/F that's why on 18th June 2009 I gave the phone to SAP Mobiles who is partner of Sony Ericsson for providing service with my Complaint ID no. SEO[protected].

On 3rd July 2009 I received my mobile without the problem of Dead Handset but i am still facing same problem of Earphone Birsting & a new problem of Faulty Display,...

Respected sir/madam,


I am a sony-ericsson customer. I purchased a sony-ericsson K530i before nine months from rajkot but after 4 months there was a problem in the software and in the charger port it was changed but before some weeks I found the same problem with the charger port. When I visited the service center they are hanging me and telling me about the shortage of the charger port frequently and always telling...

i bought sony ericsson mobile phone w 300i phone on 11 mar 2008. display screen of mobile phone developed some black lines in it. then i took it to sony ericsson service center in sector 40, chandigarh. they harrased me saying that no display is available for first few days and then when display was available then they not chanded the lcd display screen. they provided me a job sheet for the pending lcd display. now the service center is in...