Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 374

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rashmin
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing of memory chip at service center ambala city

Respected Sir,
I have a camera model no -DSC-S730 E37, Ser No 4156020 which was under warranty. due to facing problem in lense asambly which is not proper function . we apporach to service centre ambala city to repair. service centre staff tell about service charge 750 rupees. at time we deposit camera at service centre they return the bty & carry tag but he will not return, over merory chip . i have all ready deposite to my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uday Raj Anand
from Delhi, Delhi
Report
Copy

Poor Product Poor Service

I bought a Sony Ericcson C510 from a Sony Ericcson showroom in Nehru Place, New Delhi on 1st May 2009. On 9th June the phone totally stopped working, and the shop directed me towards the service centre. After waiting 4 hours in queue I submitted my phone at service centre and was told to return in two days. I returned in two days but the phone was not ready. After four days I went back and got the phone back.
I had lost all my data,...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
sunil
from Hyderabad, Telangana
Report
Copy

My doubts regarding service.

In your service center in tirupathi are they trained properly?
As when i approched them they suggested me to go private service centers or any mobile stores not even for me, they are suggesting customers to hav there work at other private service centers and even i asked them to order panel for my mobile K810i they replied me that if i get panel from any other shop then they can aligne the panel for it, i brought panel myself, even...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Ashok K. Khatri
from Delhi, Delhi
Report
Copy

replacement for sony ericssion c510

Respected sir
regarding my mobile i parchased 19-6-09 and i get the prob. on 21-6-09 then i sumited to the servies center of sony ericssion onn 22-6-09. but service center create my job sit on 23-6-09 com.no.se[protected] and my complain is solue at 24-6-09 in his record but realy my mobli is not working proparly today also the prob. is same and for that i complain in complain center of sony [protected] comp.no.SE[protected] and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Agnihotri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair

actually i have given my mobile in sony ericsson service center my mobile is in warranty period but they told to me it's physical damage and you have to charge 100 rs and additional repairing charges i agreed in this condition after some days i called to sony ericsson service center then they are telling to me some problem is in your mother board and it can't be repaired so i have taken my mobile only before 5 months then they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramananda Tandy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cant power on(phone is dead)

Dear sir,
I am Ramananda Tandy, bought a sony ericsson w350i on 25th june 2009 from cell mart, room no 11, subham metro market complex, in front o[censored]TI bank, ram mandir squre, bhubaneswar-7, ph no[protected].Witin five days on 30th june my phone was dead while changing my sim card.I couldnt use my phone properly.Then i submited my phone on 1st july 2009, 11:45am at spirmon bhubaneswar(saheed nagar)plot no-558, bhubaneswar(orissa)ph...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bhushan k gohil
from Rajkot, Gujarat
Report
Copy

lost cell phone

i have lost my cell phone on 30th june 2009 at 7.30pm was lost at rajkot gujrat
my cell phone imei no. is [protected]
so please help me track the phone
my phone no. is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mr kuldeep singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service center engineer are not repare my cell phone

i perchaced a cell phone on 31-december-2008 with one year warrienty and at that time my phone is in big truble which is switched off automacaly after some time .And service center service provider are doing demand of money for repare my phone, which is in warranty.Solve my problem
service center address is as:-BULKA DAS BUILDING, BEGUM BRIDGE MEERUT=250001
MODEL NOMBER :-W200(I)IMEINO[protected]
PRODUCT NUMBER...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajvir singh
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatisfactory service of service centre.

I am using sony ericsson C510 cell fone bought on 1st april 2009, IMEI :[protected] from the very first day it is not working properly like my previous sony ericsson cell phone, as i am a serial user of sony ericsson cell phones.
The processing speed is very slow, everytime it takes about 2-4 seconds while opening or closing any application. i had got my software updated many times as advised by the service centre people. But...
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy
R
Rishi Kapoor
from Coimbatore, Tamil Nadu
Report
Copy

Charging Slot

My Name is Rishi Kapoor. I've been facing a problem with my Sony Ericsson mobile from last 5 months. I had purchased this handset in october 2008 so it is still in warranty. i had got it repaired 3 times from sony ericsson auth. service centre. they are not able to solve my problem whenever i connect my phone for charging or hands free or data cable it does no detects. i had also made a complaint at your customer care and because they...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
Manish Upwanshi
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Ericsson Nagpur service centre is not solving my mobile problem

I have purchased sony ericsson W700i mobile phone in 2007.
Now i am facing some problem with it.When i had showed this phone in Sony Ericsson Service centre in Nagpur they told me that its not possible for them to repair it and so you can repair it from other local vendor.If Sony Ericsson service centre can not solve this problem then how can other repairing shops do that.If company is launching certain product then they should have...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pritesh patel
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead phone

Dear sir,

I am purchese one new Sony Ericsson k530i but after 4 month its dead my mobile in worranty preyed than i submitt my mobel in Sony Ericsson mobile reparing store ACCEL FRONTLINE SERVICES(P) LIM, AHMEDABAD at submit my mobile company give me my mobile battary but not give my memory card for testing after 4 day i go for check my moble status that time Mr. Rimple say u not submit your mobile meory card to use and give...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nevin.v.n
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

theft of mobile phone

my mobile was been stolen on[protected]monday).I even lost my sim card.I kindly request you to help me in getting my mobile back.I also hav my mobile phone's IMEI number,...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
N
niraj_vara
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service of sony ericsson

I have logged the complaint on 24th April 2009 on local service center of sony ericsson for my sony ericsson mobile w580i, which is under the warranty.
call no-SE 15051435

In Mobile my keypad is broken, so I have submitted the mobile to the local service center, Till date they are not resolve to my problem.

I have called to many time nearly 200 times to his call center, but they replied only one thing...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
D
D.GUNASEKARAN
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE

From : D.GUNASEKARAN . COIMBATORE . 30-06-09.

KIND ATTN ; THE PERSON WHO HAVE A RIGHTS TO FULFILL THE CUSTOMER SERVICE REQUIREMENT.( because so far I does’t found nobody in sony ericssion) .

Dear sirs,
I am one of the lover of sonyericssion products since fast 5 years and so far I have purchased T610, P910, W800, W950, K790, W890, G900 and C905.
I am choosing your products because of SONY...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
N
Nitant Shewade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ear Hook broken not supplied by Sony

I bought Sony Ericsson Bluetooth Headset HBH610a some time back.

The "Ear Hook" of the same was made of very substandard quality and it broke into pieces in spite of very careful use.

I have tried in all Pune Sony centres and service centres, however the Ear Hook is not available with any one.

On contacting Sony Customer care thro' their website, I have been informed that the ear...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Manoj Gupta
from Pune, Maharashtra
Report
Copy

Mobile problem

I have encountered problem of Sony Ericsson Mobile model W910i regarding Mic. I submitted the mobile (under warrenty) to SAP Mobile Service Centre on 25th May 2009. Till today they are saying that spare part is not available.

It is highly inconvenient for customer like us especially for a product from a Branded Company.

Need your intervention to resolve the issue. If the product is lying in service centre for...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
A
Amith KJ
from Bengaluru, Karnataka
Report
Copy

Faulty speaker

Hi there,

I purchased a Sony HT-DDW885 component 6.1 audio system from Sony World, Infantry Road Bangalore and the center speaker was DOA from the very first day.

On purchase I was informed that the unit was a box piece and there was no other set available due to which I was unable to demo the product nor check for possible faults.

The product was delivered to me that evening. When the Demo engineer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
venucse
from Hyderabad, Telangana
Report
Copy

Service Charge

My Mobile operating system is currepted one day i went to Sony Erricsson service near by Lakdikapool Street, City: Hyderabad, State: Andhra Pradesh. To Install Operating System They Charged 500/- Rupess.is it Right ... He toltd it will take one Hour...At that movement no Customers are There they are free... Normally it will take 10 to 15 Minutes...there i wait 1 hour......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jitesh Nichani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead Phone - Not turning "ON"

I bought Sony Ericsson W580i phone @ Rs 9175 with bill dated on 8th June 2009 from Salora Ventures, Old Rajinder Nager, New Delhi -Sony Ericsson Retailers, during my purchase they assured & committed me that if any defect is found in mobile set provided by us or any of its accessories would be replaced with new one. After two days after charging my phone didn't Turned "ON", i tried several ways mentioned on there website...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy