Sony India Complaints & Reviews

I had given my Sony Ericsson Mobile Phone Model W910i to the Sony Ericsson Service Centre people on 18th May 2009, which was under warranty of 1 yr, due to hanging problem every now and then.

They called up just once to return me my cell phone that too with two parts missing (music press key and memory card cover), which they must have lost themselves. I had refused to take that and showed him the job sheet stating everything...

Ref Case No. 73492650 & 73492661


Date: - 27.06.2009


Sunil A. Gadade
New Bhendi-pada
Ambernath(w)421505
Phone No: - [protected]
[protected]

To,
Sony Erecssion

Sub: - Regarding Mobile Repairing. (G 700) IMEI: - [protected]

Dear Sir,

I already send Email Regarding above Subject as on dated to...

Sir,
My Job Information number at Sony is[protected]
Sony Viao CS-18/GN serial No- 7000423

I have given my Laptop on 21/06/09 at dayanand vihar. At the time of giving the laptop i requested the madam at the counter
Miss Rithu Rathi to give me the contact number of the center and for that she gave me the no[protected]. This number when i call gets picked up at the Sony head office and they ask me to call...

I bought a sony LCD TV for 32000.It stopped working after 13 months. I went to customer care for 3 months, after 3 months they are asking 18000 to repair it. How ridiculous it is? who will pay 18000 to repair a 1 year old TV. My suggestion dont buy Sony LCD TV....

hi, i am using w910i. some days before, it has some display issue and its display went off. as it was in warranty period, i hand it over to service center in Chandigarh, run by some RT outsourcing services Ltd. address: SCO-23, sector 18-D Chandigarh on 6th of July 2009 12.49 PM. the complaint ID is SEO[protected] and ref no. is SEO[protected] . they told me that they will call in two days and tell me the status of my phone and they did not...

Dear Sir,
I am responding in nexus to the complain id no. SE[protected] which pertain to delays in repair of K220i handset placed with service centre.The cell was placed on 26th May and now 30 days are over, still the cell is not repaired.The cell had an defect right from the begining.
The followup with the service center incharge revealed that the mother board of the handsets need to be replaced and sonyericsson has sent the...

Respected Sir/Madam, this is to inform you that i bought 1 sony digital photo frame from SONY UDAIPUR and the Sony authorized dealer informed that this is a digital photo frame with audio video(movie) display. later on when we checked then that was only digital photo frame there were no video or movie facility available. We had a talk with the dealer 2-3 times he has given gol-mol answer like company, s person will come he will show you like...

Sir i have purchased sony dvd/cd rewritable drive model no DRU-170C from R.R. systems pvt. ltd, 103 bajaj house, nehru place vide invoce no- rr/07-08/3588 dt 19/5/2007. it is not working properly i approached sony service centre delhi they told this is not sony india product therefore it cannot be repaired in india.
Kindly tell me an authorized service center for this product in delhi along with telephone no....

i've sony ericsson w200i...
aircel gprs services is totally fraud...
Mainly Rs.14 Gprs is fraud...
Customer services is totally waste...They Didn't about the GPRS...
Pls Update the GPRS Settings for company Productss...
Aircel NEtwork Is So poor......

i have bought a sony erricson phone W760i IMEI No: [protected] on 20/01/2009 from
one of your retailer (HOT SPOT RETAILS LIMITED).

it's charging point stops working within 4 months.

as you know its charging point is the only source to keep a phone alive & to connect hand free, data cable & other devices.

I took it to the sony ericsson service station (arun watch shop, yusuf...

After switching off my Television, I could see some color lines are coming to center and it narrow down to a point and become white. Since its 6 months OLD TV I wondered. I contacted an authorised technician and he changed the transformer, still the problem persists. His assumption is that, it could be the problem with Picture Tube. I need to change the picture tube and told them to give me a new TV, since it is in Warranty period. If anybody...

I purchased a sony ericsson mobile w350i from Ghaziabad in Dec 2008/Jan 2009. I'm visiting Bhopal during summer 2009 before proceeding to South India. My phone display went off. When I approached the Sony Ericsson Service Center (Accel Frontline Limited) in Bhopal, they said that the mobile needs to be left for some time and may be display has to be changed. When I told them the mobile is under warranty and u can check it, they asked...

Dear Sir,

I had purchased a Sony handy cam model (Sony DCR – HC 62E) Dated on 2/08/2008 from Modern Electronics Co .Ltd. Saudi Arabia-Riyadh. I bought Sony since it is of one my favorite brand, i am unhappy of your product; the unit was not working almost 8 months. The unit was given to the Sony Authorized service center (Madonna Sales & Service) in India. they kept for 3 Months and gave back .they says the main...

Dear sir

We had Purchased sony home thetre dav dz 390 from dass electric kothrud pune on 26th may 2009 after 10 days still there is no representation for installation of products and nobody is responsible for that it is so bad

My name shailesh mob no [protected]
purchase datails
invoice no 09602ks
Date:- 26/05/09
Amt:- 19600...

Respected Sir/ Madam,
I'm a B.E(ECE) freshers of 2009. I 've saw the add in "thinakaran" newspaper & accordingly I send my resume to that company & they send the personal interview call letter & asked to pay Rs. 275/- & edu. qualification certificates for reference.Hoe can it be possible. Wheather ths is true or not. Its very urgent. please help me....

I have purchased Sony Ericsson model P1i, in the month of January 2008, from Sony Ericsson Experience Store, Shreeji Communication, Anand.

After say 3-Month I had a problem of hanging and immediately i rushed to your Sony Ericsson Experience Store, Shreeji Communication, G-%, Silver Oak, Opp. Swayamwar Party Plot, Anand-V.V. Nagar Road, Anand – 388120 and they have given me solution by just out the battery from unit and...

Purchased Sony Ericsson Handset -G502 from UniverCell, No.213 S.V.Patel Salai, Puducherry, Invoice P.PUD/15000/dated: 31st October 2008.

Mainly I procured by seeing good clarity in Sony ericsson Mobile, and due to my Friends suggestion but I am quite unhappy that the metalic colour (steel colour) through out the mobile is getting peeled off, I am operating key pad on my memory .even side boarded total ring also plastic is vissible....

i purchased this particular mobile from VIJAY sales, NAVI MUMBAI at the price of 13000/- and it is a big waste of money because later through a male i found that the IMEI number says that the handset is of very low quality and is dangerous
is any one taking an account of it...
big companies like sony is selling there brand of walkman series and that to with a low quality of production
why are they cheating the coustomer...

Dear Sir / Madam,

I had bought a Sony Erricson W595 mobile phone 3 months ago by paying 15000/- Rs and few keys were not working after a month. It had free warranty of 1 year, so i took it to a Sony authorised service centre. They said keypad has to be changed and they dont have stock & sent me to another center. The other center kept the phone for a day & later falsely claimed it has liquid damage & i should pay...

Hello,
I bought a Brand new Sony ericsson K810i handset from mobile store Cochin worth rs 11900/-.Within 2 weeks it started malfunctioning i.e. the keys got hanged, shortcut keys popping up and i was not able to make a call. I went to mobile store but they adviced me to go to Authorized service centre which is in Kalabavan road, Cochin.I went there and as i dont know malayalam and as i was alone they told that it had liquid damage...