Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 381

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Puneet upadhyay
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service providing by service center

s/m
i want to say that i have deposited a sony vaio laptop today at your noida sec-27 service center. the laptop is in warranty period and have a problem of bios password. now they are saying that to save the data or to save it from formatting they need a code from any singapore office and for that i have to pay the charges (Rs 1650/-). i donot understand what kind of warranty is this or what kind of service they are providing if i...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
M
Mohd.Ahsan
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile stolen

To
Sony Ericson Officials

My mobile is stolen today 4.4.09 when, in the morning, i was in the way to office and was travelling in the bus. This accident occured in the laxminagar, New Delhi. Please search my mobile. it is very new set, i purchased it in last month only.

Please help me. My contact no. is [protected]
Givenbelow is the detail.

Name: Mohd. Ahsan
Address: G-34,...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
amol ashok kulkarni
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging problem

sir
i have purchase sony handset before 6 month but so many time so many problem i face and your custmer service station kolhapur not provided service to me so pl give me any guideline or any suggestion . pl feel free contact on my cell - [protected]
i would like request you to find out better way to sovle above said poroblem. at the earliest.

thanking you,
your customer

mr. kulkarni amolbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
A
Ashish Malani
from Mumbai, Maharashtra
Report
Copy

Mobile Hand Set Not Repairable and Replacment given by a Lower End Hand Set

Dear Sir,
I have a Sony Ericsson Mobile Hand Set K550i which is under warranty and its display had gone faulty and when i submitted the same at Sony Ericsson Service Center on 28/02/2009 for repairs i was told that the hand set will be ready within a week but unfortunately the hand set has not yet been repaired and around 10 days back i got a call from Service Center that they will repalce the hand set with another Mobile Hand Set...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
d j neog
from Jaunpur, Uttar Pradesh
Report
Copy

lost my sony ericsson cell phone.9w10i

Dear sir,
I would like to in form you that on 28th march 2009 i have lost my cell phone in guwahaty Assam, i have lodge a complaint to my nearest police station, a relience sim card was in used with that cell phone, bearing cell no [protected].I have already send a mail to sony ericsson costomer care to trace my cell.My complain has been lodge in Gitanagar police station, Guwahaty ...24 Assam.
sir i would like to request you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit Maitreya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental Harrassment from Sony Ericsson Service Center

I Amit Maitreya R/O 19/693, Indira Nagar, Lucknow would like to draw your attention towards blunder problems I am facing from the Sony Ericsson service centre in lucknow near Swatantra Bharat Building Dainik Jagrak Chauraha, Lucknow.. I purchased a mobile phone of Sony model No. Z 530i from Agarwal Mobile Age, Bhootnath market, indira nagar, Lucknow on 04/02/08 in the name of my wife Neelima Maitreya.. Just after a month, I started facing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ahana
from Jalna, Maharashtra
Report
Copy

Phone Software Often gets corrupted

i had bought a cellular phone(Model no.-W910i) worth INR 14750- on 17 th march 2008 from a sony ericsson company showroom located at Chandigarh sector-22(Dealers-Standard Electronics Showroom no-1049, sector-22-B).since the time i bought it had software problems begnning from- the hand set often used to hang on discussing the same with the engineer at the sony ericsson flagship store he gave a vague explanation on the same telling "it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahul Bhatia
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Crashing and service

I addressed this to the chairman of Sony Computer Entertainment (desperate measures and all that).

Subject: PlayStation 3 problems

I write this letter to you with deep regret. Since the early part of the 1980s, my family has had a deep association with Sony’s various electronic products. I grew up in Dubai always watching the world through a Sony television, and listening to music on a Sony Walkman and...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
N
Nitin Johri
from Chennai, Tamil Nadu
Report
Copy

Defected Camera sold to me

Sir,
This is to state that i have purchased sony camera through indiatimes. From the very beginning it was giving problems as the piece was defected one.
But now it is completely non operational. I have been cheated as it was in the offer along with canon printer and other things, they have not even given me the bill. When contacted neither the company nor the vendor is taking the responsibility. This is a nexus to sell defected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ADITYA SINGH
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TO TRACK MY STOLEN MOBILE PHONE

From,
aditya singh
S/O MAJOR JAGJIT SINGH
731, sector 15 a,
hissar, -125001
haryana, India
Telephone no. +91-[protected]

To,
Sony Erricson,
India.

Subject : Please help me to track & find my lost mobile handset

Dear Sir,

I am regular user of vodaphone Cellular and has been using the phone [protected] since last 1 year....
Helpful
Be the first one to find this review helpful
Found this helpful?
26 Comments
Report
Copy
L
lalith suvarna
from Mumbai, Maharashtra
Report
Copy

parcel tampered item missing.

dear sir
the item recieved by me which was dispatced on 17/03/09 from ranchi. ref EE[protected]IN
was recieved by me 0n 25/03/09.at navi mumbai. A-374 TTC MIDC IND. AREA. NAVI MUMBAI 400710.
the parcel was taped at both the ends .postal labels were in tact .
on oening i found the item was missing..
kindly let me know why such a delay with the parcel and how can i claim the material.
or cost of the material.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj Kumar
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Theft/Lost

Dear all,
My name is Raj Kumar, living in Delhi,
during my travel in crowded Bus someone stole my mobile, my mobile model is Sony ericsson W200i, IMEI: [protected]
CELL no is : [protected] / but i blocked my number / Prsently i m using the same mobile no., if anyone knows any kind of details Please call me [protected] or mail me :- Raj.[protected]@squaresolutions.in

thanks,
Raj Kumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
S
S. JAGAN MOHAN BABU
from Alampur, Telangana
Report
Copy

network connectivity problem, battery draining fast, low audio problem

I PURCHASED SONY MOBILE MODEL F305 IN CHENNAI IN MOBILESTORE ON13/01/2009. I HAVE SENDING E-MAILS AND LETTERS AND GIVING SERVICE IN SONY AUTHORISED SERVICE CENTRES FOR 3 TIMES MY PROBLEM WAS NOT SOLVED, IAM HELPLESS IN THIS REGARD, PLEASE KINDLY SUGGEST ME HOW TO OVERCOME THIS ISSUE BECAUSE EITHER THE SOLD PERSON (THE MOBILESTORE) OR THE SONY COMPANY IS INTERESTED IN REPAIRING MY MOBILE AS IAM SO DEJECTED AND PLANNING TO SUE THE SONY COMPANY...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
SUBASH MALAKAR
from Jayamkondacholapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical business practice

After a long tiring run around and inconvenience, I sit down frustrated to put down my complaint. Myself Mr. Subash Malakar, resident of Kolkata, on Wednesday the 25/feb/2009 in the evening I went to one of the MOBILE STORE here in Kolkata. I bought two same sets of mobile [Sony Ericsson – W595] one for myself, and the other I wanted to gift it to one of my friend. At the store I did checked one set which was for myself it was perfectly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SANGEETA WIJ
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The paint on the back side of the body has worn off

The Phone looks old and worn off, as the paint on the back side has worn off, within 3 months of a very careful use. It is very disturbing, as it has been a very very expensive purchase and seems to be an utter waste of hard earned money.
I feel cheated as I had banked on the Brand name "Sony" while spending forty two thousand rupees on a phone.
Please acknowledge the receipt of this email and do let me know whether...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
dhruba jyoti kalita
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about lack of experts in guwahati service center

there is no expert technician in sony service center, guwahati. according to me this is not a service center but it should be replace center. If any minor damage is happened in any accessories like camera, music system, laptop then they asked to replace the thing instead of repair and demand a huge sum of money. This is very ridiculus actually. i am one of their victim . once there is some minor damage took place in my laptop motherboard....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mank
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tricks of fooling customers without their knowledge

Year 2003 -
Indian economy on the rise - Sony Global is phasing out Obsolete Designs example Model CCD-TRV318 Hi-8 Analog Camcorder (Enclosed picture) into more modern stylish products.

The oversmart Management decides to ship the garbage to India. and decides to Pump in heavy advertising campaigns to smitten the consumers. But wait Bigbosses at sony in an effort to keep the premium image keeps the price at Starting...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
MANAS BARMAN
from Baghdogra, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HASSY PICTURE QUALITY OF CAMERA

I HAVE PURCHASED A SONY ERICSSON CELL PHONE (K550i) THROUGH FUTURE BAZAAR IN ONLINE SHOPPING. BUT I FOUND THAT THE PICTURE QUALITY OF CAMERA (2 MEGA PIXEL) IS NOT GOOD. THE PICTURE QUALITY IS SO POOR THAT IT IS UNABLE TO RECOGNISE THE OBJECT. ITS QUALITY IS SO POOR IN COMPARISON WITH OTHER PHONES OF SAME MODEL. I FOUND SOME RED SPOTS IN THE PICTURE. I AM ATTACHING PICTURE WITH THIS COMPLAINT. BUT I AM MENTIONING THE SAME THING THAT THIS MOBILE...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Q
Queeny DeSouza
from Pune, Maharashtra
Report
Copy

Phone Stolen

Hi,

My brand new Sony Ericcsson W910i red colored phone got stolen on the 26th of Feb, 2009 in Mumbai. I was using an Airtel connection. the person who stolen it had not removed the SIM till the 28th of Feb and he was receiving my calls on the 26th and 27th in the evening after 6.00 pm.

the IMEI no is : [protected]

Could anyone please help me find my phone. ter was a lot of imp. stuff stored...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
md mabood manzar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost my mobile W350i IMEI no is 355865028186077

I have lost my Sony Ericsson mobile W350i IMEI no is [protected]. Lost in Kolkata is there anywat to trace by IMEI number . Pls reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
13 Comments
Report
Copy