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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 383

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C
Complainant3781960
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Find my lost mobile handset

Dear Sir,

Please help me to track & find my lost mobile handset.
name: Prasanna Kumar Kandregula
Address: S/o Rama Mohana Rao,
DNo:3-765,
DSR Nagar Colony,
Hukumpet Road,
Rahjahmundry, EastGodavari District,
Andhra Pradesh.

Phone model: W700i
Make: Sony Ericsson
Last used No.: [protected]
E-mail for communication: Prasanna.[protected]@ness.combr...
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D
deepanshu
from Delhi, Delhi
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many problems occurring in k790i

dear sir,

i purchased this set (k790i) two months ago, there are lots of problem in the set, listing:
1. Camera phots get blurt, the photo get curupted and get mix with other photo.;
2. Video also gets currupted.
3. The mobile shut down by itself.
4. Many songs transferred through bluetooth stuck in between.
5. The working of the set is very slow.
6. Sometimes the msg comes first and...
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V
VIjayalakshmi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Track Lost Mobile

Track Lost Mobile Phone
From,
Ms.Viji
Koramangala
Bangalore

To,
Sony Erricson,
India.

Subject : Tracking of Lost mobile and sim card [protected]

Dear Sir,

I am using Airtel phone no [protected] when my phone was snatched away from me while i was talking to my mother on 13th feb 2009 near Bethany High School, 6th block, Koramanagalabr...
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A
ashwani setia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony psp 2004 false of memory stick playing game on psp

i have bought a psp 2004 from sony dealer (rajdhani electronics) hissar (haryana)
they told me that this psp plays games on memory stick and umd also. when i put games in the memory stick and try to play it says no games.then i complaint them about it.they take my psp for repairing.but the problem was same. they give that psp and says to download games from soni india site
i do this but no game message again. then they buy umd...
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P
Prem Prakash Shukla
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid 450 gprs card activation

Dear Sir,
I want to activated my GPRS Internet Card of Rs. 450/-. I send the SMS on 6rd July 08 a but still i have not got any response about activation....
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V
vineshkumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Mobile front panel design for which I had to pay

Hi,

I bought the mobile in August, 2008. After few months in October, first that Stic on the front panel above the keypad came off and then a panel on receiver side came off and then issues with touch screen. The mobile never fell from my hands.

So finally i had to spend Rs 1300 to get entire front panel. Its just 3 days now and again the STIC has come off.

What is the need to have a STIC at that...
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V
VIVEK TIBREWAL
from Mumbai, Maharashtra
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not getting problem solve by service centre

I'm not getting proper response from service centre. My mobile problem is unsolved till now after going to service centre for times.They kept my mobile for 15 days both the two times but problem has not been sorted out.same problem is there. I had submitted my handset for third & last time after talking with custmor care excutive & senior person of the service centre .when i submitted my mobile for third time they told that it...
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P
puttaraj
from Bengaluru, Karnataka
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Disply Light not activated

I have purchased Sony Ericsson W200i in the name of my brother Mr.Rajeev.B at Hubli dated on 12.07.08.

I have give same mobile for repair purpose to your Conninghum branch service center but they have rejected due to water has fall in the mobile.

but it is true that water not been fall in the mobile.

I believes Sony Ericsson has good company to provide quality of the product to custemer.
br...
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N
Neetha M Somashekar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defect Handset - Sound is very low

I sent an email to sony ericsson for a replacement of the handset S302. However I had to wait for their reply for couple of days. I had to chase them couple of times and lastly, the answer is that the set cannot be replaced. I bought the set S302 on 30/11/08 and complained on 4/12/08. Never got a reply.

Please find all the emails attached...

Case : 72849059

Hello Team,

I would want...
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P
Pawan Prabhat
from Mumbai, Maharashtra
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Corruption in Service Centres and unreliable product quality

mail written to Sony guys -

Hi,

As per your advice I had submitted my phone to your service centre - Accel Frontline Limited (Sagar Tech Plaza- B wing, Unit no. 2 &3, Andheri -Kurla Rd., Sakinaka, Andheri East. 40993000/1/2/3).

The details of the same are as follows -

Phone Model W810i
Phone submitted on 27 January, 2009
Problems - Not reading the external memory...
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J
JAYESH SAVLA
from Pune, Maharashtra
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Camera not Working

This is Jayesh Savla from Mumbai. I am really frustrated with service that sony are giving.

I bought a DSC- S650 Cyber shot camera from the Sony Dealer S L Electronics Kalina, Mumbai on the 30th of Oct, 2007.I have used very rarely in entire year. Suddenly camera had been not starting. This has spoiled my entire picnic.

I have been to Sony Dealer S L Electronics Kalina to show what happen but i am really shocked...
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P
Prasanna
from Chennai, Tamil Nadu
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Mobile relaibility problem

Dear Sir/Madam
on thrusday i went to service centre for checking what is the problem.
the centre is at Anna Nagar, Chennai and the contact person is Mr.Ranganathan, Mobile:[protected],
Address:
Vimas intek, No:177(New no:3), Y-Block, 1st street, (Near Iyappan Temple), Anna Nagar, Chennai-600040.
He told me some flux problem in my mobile and told me to bring the bill for replacement of mother board which...
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V
vedant saraswat
from Aurangabad, Maharashtra
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not given warranty and poor service

To,
The Manager,
Sony Ericsson,
India.

This is vedant saraswat from aurangabad.I am a user o[censored]r product w350i.Its poor quality has questioned your quality and service. I don't know how was it given approval.i had brought it on 14th of September, 2008, but after few months it started to give trouble and its low volume gave me no pleasure for my Rs.7, 000.when i had brought the phone i was in ahmedabad.My...
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C
Complainant1430979
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refurbished spares from service centre

Dear sir,

I want to bring to your notice that Sony authorized service center or certified service in Bangalore is involved in cheating customers.

I had purchased a Sony Ericsson W580i mobile phone in Sangeetha, R T Nagar, Bangalore, in October 2007 (IMEI No-[protected]) .The phone was very well functioning for 10 months later started developing problems mainly it used to hang during receiving a call( i.e...
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R
ramganesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

i have this sony walkman N50 2GB... when i switch on it displays BOOTING ERROR SHUTTING DOWN...now what should i do ...should i format it???...
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S
sameer chaturvedi
from Gwalior, Madhya Pradesh
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sony lavabit courier

i also get same mail on 29th & 31st of january 2009.right now just before 15 minutes i got sms for depositing of amt. rs. 9, 500/- only in sbi a/c no. [protected] named zothanpuiahmar from mob. no. [protected].i reply him that i delivered hard cash to u by hand, kindly send me u'r office address & landline tel. no., he told me that they r not ready to accept it.
now its clear that its a fraud, but i can't understand...
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M
Manish Sharma
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty phone

I wish to express my distrust and anger towards Sony Ericsson for making poor quality handsets with such a high price tag. I bought a sony ericsson Xperia X1 phone on 18th Jan 2009, it started malfunctioning with in 2 days of it;s use. Upon complaining, handset was sent for repair through designated service centre in Faridabad.

It was further badly handled with lots of scratches on the chrome finish surface of the phone with...
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D
dr.vikashsinha
from Patna, Bihar
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CD Software provided is not working

Dear Sir/ Madam,
My Handycam model-DCR-DVD 703 E purchased about 3 yrs back came with a CD software Picture Package version1.8. Now when I click Picture package menu a message is displayed that this requires installation of macromedia flash player first. I have already downloaded this flash player version 7.0, 8.0, and 10.0but still it is not working properly. Same message is being displayed everytime. Kindly suggest me as to what...
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C
chandrachood
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty claim.

Dear Sir/Madam, My name is chandrachood the unfortunate customer of Sony Ericsson K-530I moobile phone.wich is IMEI-No.-[protected]).I went to your Sony Service center Accel Front line at neharu place due to Chargering, Headset connecting, problem.
At they said It's Moisture Problem So it's not cover in Warranty.then i have locked compliant thrugh on line on 15.01.2009.
My Compliant no.is 73004214.
Still...
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V
Vaibhav Negi
from Bengaluru, Karnataka
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Refusal of Mobile Replacement even after repeated Complaints

I bought a Sony Ericsson K790i mobile on 31/08/2008 and it suffered from hanging problem since the very first day. Even after Master reset and updating the phone software it still suffered from the same problem.

So I submitted it to Technocare Services, Lajpat Nagar which is the Authorized Sony Ericsson service center. The returned the mobile after 3 days and the very next day the phone was hanging after every 1 hour and the...
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