Sony India Complaints & Reviews

Dear Sir/Madam,
I have Soni Ericsson J100i Mobile with Airtel Connection.2 years Subscription Period has end and recharge for two year validity.Now I want to Change Another Sim Card in this Hand Set. So Please send me the subsidy password of my phone.Sothat i used another SIM in my phone. Its IMEI no is:[protected], s/n:[protected] and my mobile phone number is :[protected]...

We have purchased a system made of Sony – Model No. MHC-GN999DS on 1st june 2007 through Sony show room, Bistupur, Jamshedpur. It worked well for 2 years and now there's a malfunction in the system due to the cassette player. Since for last 1 month the problem is given to sony service centre, Alfa Services 57 New Baradwari Road Sakchi 831001 Phone :[protected], Jamshedpur, they are unable to trace the problem. After making...

i purchased a W850i on 3rd April 2008. The mobile has suddenly gone blank yesterday and when we approached the service center, they say that the 1 year warranty has expired!! In what way is the 1 year warranty period calculated? As a lay man, we understand one year as 365 days and that leaves me with nearly 25 days of warranty still left......

Sir
There was some problem in my hpm - 70 earphone.As they were with in guaranteed period, so i had submitted them to sony ericsson service center, kamla nagar new delhi ph- [protected] for replacement.
they asked me contact after i month. Now 6 weeks have been past and still they are saying me to call after 10 days. I cant believe such casual behavior from a reputed company like Sony Ericsson. Now I want a quick action from...

i am from the coountry Philippines, about 6 months ago the no.5 of my key pad does not function. i brought it to a sony ericsson care center in Shoe Mart (SM) Cebu for check up, they told me that a little amount of water/moisture has penetrated the no.5 of the key pad... they tried to clean it but it only got worse. 3 more keys did not function. they told me the only way to fix it was to buy the set of key pad/key board... so i agreed to...

Hello, I have sony ericsson K530I mobile phone
It has some problem with its earphone thats why I submitted it to nearer
authorised service center at pune, Maharashtra, India on 21/01/2009
It is under WARRENTY period
But I didn't get any repply from them about handset till today after a month also, service is so late.
sugest me, "What I have to do now?"
Give some positive reply as...

Hi,
There was only small Joystick problem with my mobile hence I showed this to service centr in warranty period. They tried to fix it for 2 months .Unfortunately they couldn't fix it plus they damaged my camera shutter and camra button.and joystick is choked now.I complained several times to sony eicsson call centre and though mails against those service centre.Sony ericsson didn't take any action.Unfortunately I was tired...

It was almost 2 months ago since I submitted my phone for repair at NCCC Mall, Davao City, Philippines (January 12, 2009) and until now (February 29, 2009), my phone was not repaired. The service center always told me that the request from singapore is still on the process. Is this how the Sony Ericsson take the steps in giving their customers "QUALITY" service?...

I HAVE PURCHASE sony Ericsson w810i IN AUG2008
I DNT KNOW BT MOB BODY START TO GET DEVELOP CRACK FROM FRONT SIDE NEAR * BUTTON AND FRONT SIDE
SAME PROBLEM I SEEN IN SAME MODEL PHONE WHICH IS WITH MY FRND
AND HE ALSO SAW SAME PROB WITH ANOTHER sony Ericsson w810i MOBILE
NW WT I CN DO...

No proper response for using Service warranty

Dear Sir/Madam,

Myself, Mr Kapil Parihar, I had purchase one Sony cyberchot 8.1 megapixel digicam on 01 jan 2008 in india from rakesh agencies vyas building out side sojati gate jodhpur rajasthan vide serial number 2364584 model no-dsc-t70/b e32 since more than a month I am facing one problem with my set and there are no proper solution at all till date. i went to...

I have a sony ericsson k750i mobile handset, recently the display of the phone was damaged, so I rush to the nearest service centre at akola- maharashtra, but I could not confirm the price of the LCD display which I required. The service center employees are not definately telling the price. Where should I get the LCD dispal and the price list of the spare parts for model k750i....

I have purchased a sony television 29" kv-ar29m64, in the year 2004. I have purchased it only trusting the sony company and its promise of good quality. But now i feel sorry for this, as my television is not working. If a company like sony is not able to give good product, then why does it charges more making a false promise of giving quality product. i am giving this e-mail after a lot of feeling that i have been cheated by a big company...

I gave my phone P1l at Vashi service cernter (Trinity Solutions) on 17/02/2009 and when I was told that they have fixed my phone I went to collet the same without the logsheet. The guy at the counter he snached the phone from my hand and said now even if i bring the logsheet he will not return my cell and he can complaint whomever I wanted. That guy at service center was very rude.
I dont want to go to police for such a stupid thing.br...

A new Z-series laptop purchased in October 2008 went blink end-Jan 2009. It was given to the Sony Collection center in Lajpat Nagar on 02 Feb. They diagnosed it as a hard disk problem and returned the laptop and hard disk separately for data recovery as they dont provide this service. A search around town revealed that no one knew how to recover data from this hard disk (a Toshiba SATA 320GB) due to non-availability of some "kit"....

I have submitted my headset to the nearest service centre on 9-1-2009. But still they are saying that company dont have stock of these accessory and they informed me raise a complaint. So please help me in this regard.

Product details:
Vendor: Sony Ericsson
model : HPM-61/62
Item description:HPM-61/62 stereo portable handsfree
Product catagory:Accessory...

I bought a mewly launched Sony Ericsson T700 mobile phone on 07.11.08 and it started malfuncioning within 20 - 25 days from the date of purchase. I went up to the service centre (CARIANO TELECOM, ROOP NAGAR, DELHI) and they diagnosed the handset and concluded that the Ringer was faulty and nedded to be replaced. Then they checked up with the stocks and told that the part is not readily available. I was advised to keep the handset with me...

Dear friends,

I would like to share my worst experience at Sony Erricsson at Malleswaram, next to ICICI ATM. They make each customer to wait for atleast 30-50 mnts for small query, no manners, they just keep talking to each other, cercastic reply. Working at their own mercy, no higherups to lodge a complaint.

Regards,...

I have purchased the Sony Home theatre DZ270 on 13/01/2009. After Installing the home theatre I realised that the sound out from the sub woofer is not so perfect. I didnt notice that when the sales man showing demo at showroom with high volume. I made a request to sony to send a good sound engineer to check the system. One of the service staff came and took my system to nearby showroom and checked with another system. When I keenly noticed...

I am an entrepreneur based in Delhi, India. Early last year, I started my 1st venture and along with my partner, I bought an Sony Vaio (VGN CR35G).The main reason for which i bought Sony Vaio was its reliability. I was very happy and excited when I started using Sony Vaio and as expected Vaio design fascinated everyone around me. However, within the first few months, i got auto shut down problem the same with my partner

Although...

I purchased a Sony Ericsson W 200i 5 months back - Today It says No Access to Network - I am not getting Incoming and not able to make Outgoing calls even though the signal is coming in strong from my Network provider.

Your authorized service centres - irresponsible uncommitted lots - they are veryk rude and they say that the motherboard has to be replaced which costs around 70 % of the phone cost.

Wonder why...