Hi all,
I purchased W302 serial no:[protected] on 13/12/2008 in Mobile Store, Thandiarpet, chennai, India.
Problems I come across of that
1. We charged more than 8 hrs as per the store instructor, but it doesnt charge.
2. Loud Noise during talk, Mic problem I suppose
3. Incoming Ringtone not audible, Cant even hear someone called
I didnt check other features of that, Still may be more.
I argued with mobile store for replacement the other day of purchase, but in vein.
I gave my W302 to Accel Frontline Global IT service, Greams Road, Receipt no: 806852 on 15/12/2008 for replacement, but argued and taken for service.
Accel Frontline persons told me they are not supposed to replace, they will observe and identify the problem, report this to sony. Is that true.
I am really worried about my 6 day old and 1 day old used mobile. Here in Accel anytime they are saying server down and not entried. This is not customer issue and service is very poor.
And I came to know that service centers are replacing old parts in that. I dont wanna use old mobile, for that i can go for 2nd hand model or any korean set.
Finally I need a new w302 replacement, What is the procedure.
So many of them are suffering like this and In my family circle itself I am the 3rd victim, So please dont buy any costly models as they are not manufactured properly.
For your reference : Accel Frontline:[protected]
Aug 14, 2020
Complaint marked as Resolved
Sony Ericsson Phone W 910i — Problem in Sony Ericsson Se W910i
ToThe Nodal Officer
New Delhi
Sub : Problem in using phone W910 i
Dear Sir,
My name is Vishal Bhatia. I have purchased your brand on 24th April, 2008 because I heard this from other people that Sony Ericsson always produce best material in market but They were wrong because it is continuously producing problems to me. I have repaired this phone 5 times from your service center (Vibra Tec, East Patel Nagar, Delhi).Finally they had changed its mother board but again n again it is contionuously creating problems to me.Now I have submit me phone in 6th time in your service center. But this time they have admitted this without complaint no.they manually raise the complain slip.
So pls look at the matter and replace the faulty handset and arrange new handset in place of this faulty handset.
Old IMEI : [protected]
New IMEI : [protected]
Thanks
Vishal Bhatia
#[protected], [protected]