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Sony India Complaints & Reviews

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Updated: Sep 7, 2026
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Sony India reviews & complaints page 386

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N
Naveen C
from Pinjaur, Haryana
Jan 10, 2009
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Hi sir, this is naveen by complaint ID SES09PRI11292, IMEI no [protected], my mobile is with warranty and used for only 6 months. My phone starts freezing, and not able to receive call, auto switch off doesnot on itselft & while talking on the phone, on receiving message the phone switches off itself. Besides, I gave phone for service centre twice, but of no use. Sir you have to take this seriously and please respond to my complaint immediately. For 6 months I have faced many problems with this phone though I have used this phone very tenderly. How can I use this for another 6 months? I have purchased this at Sangeetha showroom located in Bangalore for Rs.15750/-, Please contact me on [protected].

Sony Ericsson Phone W 910i — Problem in Sony Ericsson Se W910i

To
The Nodal Officer
New Delhi

Sub : Problem in using phone W910 i

Dear Sir,

My name is Vishal Bhatia. I have purchased your brand on 24th April, 2008 because I heard this from other people that Sony Ericsson always produce best material in market but They were wrong because it is continuously producing problems to me. I have repaired this phone 5 times from your service center (Vibra Tec, East Patel Nagar, Delhi).Finally they had changed its mother board but again n again it is contionuously creating problems to me.Now I have submit me phone in 6th time in your service center. But this time they have admitted this without complaint no.they manually raise the complain slip.

So pls look at the matter and replace the faulty handset and arrange new handset in place of this faulty handset.

Old IMEI : [protected]
New IMEI : [protected]

Thanks
Vishal Bhatia
#[protected], [protected]

Sony Ericsson — defective phone

I had purchased a G-700 sony ericsson mobile phone during jan 2009 and with a period of 6 months had to visit the service center 5 times. had to change the touchscreen 2 times and had repaired the phone for software errors thrice. inspite of my several complaints to sony ericsson on their call center no positive responsive reply given by them. The handset is still with the service center and I refuse to take the handset unless it is replaced by the company. Now I have filed a complaint with the company for a compensation for 50000 rupees as mental agony and torture i have undergone and also for replacement of phone since june but the company is silent on the issue yet, lets wait and watch what the company wants to do now
my phone is sony ericssion C902 that mobile is luch feuter in mobile screen but tuch buteen not work proprely & after open cemera tuch not work and auo wark with out permition

Sony Ericsson — colouring defect in a phone

i bought a new sony ericson w20i(zylo) on 22nd august 2010.icould see a colouring defect on the back cover.iwent tothe galleryon the third dayn they replaced my back coverafter10 daysi.e on 4th sept.but that back cover also has the same defect .pls help
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    B
    bhavyados
    from Veraval, Gujarat
    Jan 8, 2009
    Resolved
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    i m the customer of sony ericsson w200i, i had given mobile at jamnagar sony ericsson service centre UNIQUE COMMUNICATION for reparing keypads and for service of mobile and also for hanging matter. BUT inteasd of this they have not done keypad and also hanging matter solve. They have change my mobile's original parts( Speaker) And they put on dublicate( Fake) speaker, by tht the sound output is very slow and also sound is like something. MY PHONE IS IN WARRANTY and they r refusing to do it.!!

    PLZ solve my prob Urgently, , bz my waranty get over in febuary 19, 2009.

    Plz help me.

    Bhavya Doshi.
    Aug 13, 2020
    Complaint marked as Resolved 
    original speaker change in Autor'zed service centre
    i m the customer of sony ericsson w200i, i had given mobile at vapi sony ericsson service centre BUT inteasd of this they have not done keypad and also hanging matter solve. They have change my mobile's original parts( Speaker) And they put on dublicate( Fake) speaker, by tht the sound output is very slow and also sound is like something. MY PHONE IS IN WARRANTY and they r refusing to do it.!!

    PLZ solve my prob Urgently, , bz my waranty get over in 1 may, 2009.

    Plz help me. jaywant [protected]
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      S
      Sheetal Prakash Joshi
      from Bengaluru, Karnataka
      Jan 8, 2009
      Resolved
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      From,
      Ms Sheetal Joshi
      77/282, Durgakamal
      Tanaji Nagar
      Chinchwad
      Pune 411033
      Maharashtra State
      India.
      Phone[protected]

      To,
      Sony Erricson,
      India.

      Subject : Tracking of my Lost mobile and card having no.[protected]
      Dear Sir,

      I am regular user of Airtel and has been using above phone [protected] since last 2 months On dated 05/01/2009, my mobile was lost / stolen and thereafter it is not traceable.

      I have some very sensitive information on my mobile. I want to track / trace and recover the said mobile connection along with data received on my SIM.

      The importance of the data stored is that I am having some important records and passwords in that mobile. The details of the mobile are as under :

      - Make - Sony Erricson
      - Model - KT50i
      - Make - March 2007
      IMEI No : [protected]
      -Bill No -999
      -Purchased at : Hari Om Agencies, B-Block
      16/19 Pimpri colony
      Pune 411017
      IMEI No : [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        A
        Andele Landman
        Jan 6, 2009
        Resolved
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        I recently bought this phone and was trying to set up Mxit and Operamini...but it says Internet not available
        Setup required.Contact operator...so I contacted Mxit.., my service provider(Vodacom)and Sony Ericsson..
        but no one could help me...my phone is now useless to me...

        Dont know where to find help next.I cant even send MMSs
        Aug 14, 2020
        Complaint marked as Resolved 
        I also tried to install mxit on my w302, and no matter how hard i tried, it doesn't work.
        someone, help me please!
        This is such a nice looking phone and all that crap i barely use it noe coz i cant get mxit or opera min on it theres no use in me having this phone.I use my old phone way more than i use this one. can someone plz help me maybe tell me if therse a way to get mxit or sumthn on it.
        i as well have the same problem and dont know were i can get help on this problem i hate this phone
        I dont know whats happening to my brand new w302 but it wont allow me to install mxit. i can download it but it wont install. im so angry because all i can do with it now is call, sms and listen 2 music... heres an axplanation about my problem:

        Me - Mxit = ANGRY PERSON!!!

        ive tried everything, all the different internet settings ive tried all the advice on the internet, called everyone i coud think of...NOTHING so i decided time to make a step. i mean y on earth would sony ericsson market a phone 4 teenagers and they havent even tested MXIT on it, its so stupid cause its like THE application of a phone..HELLOO wake up Sony ericsson were in the year 2009!!! every1 has tried that "try dailing *111#" thing and it wont work, ive literally browsed through all the advice on the internet and it wont work... DO SOMETHING!!!

        i was so excited about my new phone cause i got it 4 my birthday
        its now just lying there on my table charging from the music i listen on it
        i cant get mxit to work and im missing the latest gossip and stuff
        it SUCKS!!!if theres any1 out there please email me
        if i new that it couldnt take mxit i wouldnt have bought it
        im thinkin of takin it back and bying a different 1
        i Think ive experienced a nervous breakdown for te first time in my life (that might have been exaggerated that)
        basically i want MXIT ON MY W302!!!some1 help plz
        Hi I have exactly the same problem with my brand new W302 I went into Vodacom today and they gave me these instructions if it works for any of you please tell me everything about your settings because it doesnt seem to work for me.

        1) Select menu
        2)Select games or applications where mxit is saved
        3)Highlight mxit
        4)Select options (left key)
        5)Select settings.
        6)Select connection
        7)Select options( to create new) or select add
        8)Select create new.
        9)Under name enter Vlive, hit ok.
        10)Make sure Vlive has a black dot next to it.
        11)Now choose options and select edit-Vlive
        12)Edit Menu:Edit:Name Vlive( it might already be there) hit ok
        13) Preffered Connection:Select "PS"
        14)Proxy address: Select use and make sure that the yes has a black dot next to it
        15)Still in Proxy Menu select -Proxy address- type in 196.006.128.012 then hit ok.
        16)Still in Proxy menu select -Port number: Select insecure then type Port number: 8080 and then hit ok again.
        17)Now tap the back key twice and it should take you to your accounts menu where you will see that under PROXY is GSM select this
        18)IN GSM: scroll down down and select mode, press back to ACCOUNTS menu
        19)Select (edit) PS Data, scroll down to APN and push edit-Type in Vlive and press ok, then press back, to accounts and select save

        YOUR CONNECTION POIT TO THE INTERNET SHOULD BE Vlive (with a black dot ticked next to it)
        Restart your phone and you should be able to log into mxit
        I have same problem. But instead of Vaodacom I have virgin mobile. They gave me similar instructions but just for Virgin. Ive done what you have said on my Vodacom simcard and it works!! But I cant seem to get Mxit to work on Virgin mobile
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          S
          shyam
          from Bengaluru, Karnataka
          Jan 6, 2009
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          This is with regards to the SALORA Internationl, HSR layout, Bangalore. This is one of the WORST authorized servicing centre for sony ericson. I have given my handset for servicing 2 months back, till now its not yet repaired. I have called those guys many times, every time they are saying it will be ready within one or two day. Since past two months this is going on and on but its not repaired and i have visited the shop so many time. To repair a mobile these many days will take?...I don't know why sony ericson is not taking any action against them.The guys working in that shop are very cunnig fellows and even they are thefting the parts from the mobiles and replacing to another like that. So sony ericson has to take an action against them or they should cancel the authorization to that shop. Other wise who will buy sony mobile...

          Regards,
          Shyam
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            M
            Mrinal Ghosh
            from Kolkata, West Bengal
            Jan 5, 2009
            Resolved
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            Resolved

            Dear Sir / Madam,

            My Mobile Model No. is K550i (Sony Ericsson).I found some problem in my mobile. The problem is line in the camera mode, network problem etc. So I deposit my mobile phone to my nearest service center "ARYANS IT SERVICE", poddar court, gate no. 3, 2nd floor, 18, rabindra, ph. no.[protected].My complaint ID is SEO[protected] dtd.:19/11/08. Last 47 days I talked to their customer care (Ph. No.[protected] and service center several times. I also did couple of correspondences through mail with Sony Ericsson service center. But they don't give any firm reply to me. The customer care representative told me that they send the camera of my mobile on 08.12.08. But the service center still not received my camera. I have faced lot of problem for the same. So I need your help or suggestion. Please suggest me what will I do now?

            Thanks & Regards,

            Mrinal Ghosh
            [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            sony k550i mobile Nitwork problem
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              A
              ajim fakroddin shaikh
              from Raia, Goa
              Jan 5, 2009
              Resolved
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              w7ooi phone camera not working i want repair that camera it will repair or not plz send me mail whare is the service center in maharashtra, india and in solapur
              Aug 14, 2020
              Complaint marked as Resolved 

              Sony Ericsson — Camera not working

              Hi Sir / Mam,

              I bought the new sony ericson phone model R306 from one mobile on 21 June 2009, since then camera is not workin also phone hangs often.

              Its quite frustrating go to customer care and deposit the phone for 3-5 days and not very sure whether your problem will be resolved or not ?

              If any one have any idea wt else we can do ?

              Please advise, many thanks in advance.
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                C
                Complainant6027477
                from Mumbai, Maharashtra
                Dec 30, 2008
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                I purchased Sony headphone HPM-64 and right speaker of the same was not functioning properly. it was making some noice and sound was not clear. my ear phone was under warranty. I went to Sony Service Center (Garage-de-Telecom, T.Nagar..Chennai(opposite Pothys).They replied that they didn't provide the services for ear phones/head phones.I asked them that its sony product and what does you mean by not providing the services.But they were not having any answer and I asked them to provide me the same thing in written but they deny.

                So I would request Sony management Team that these guys making Sony reputation down.If you want to really know how poor services are sony service center providing ...you can send any of your worker by making him customer and then you will come to know how they behave with customers, and not following the Sony Ericsson Service Center Policies.

                A lot of peoples are suffering from these type of problem..Either stop saying 1 year warranty or keep an eye on these fellows who are making their own policies.
                Sir, I purchesd a new sony ericsson w205 from Mobile Store Punjabi mohalla AMALA CANTT HARYANA at 29september.Sir when i use the mobile its not working well only after 15 minute of purchesing it so i said to dealer please change it than they refused to change it .
                They send me to sony service center to make a pvn to replace the mobile but after making of pvn they again rsfused to give a new mobile.
                From 1& half month, I am suffering without my cellphone. They are not giving any type satisfactory answer when aproaches them.


                Details of PVN

                PVN No: PVNA[protected]

                Generated Sep 30 2009 3:37PM

                Generated by: Nanak Telecom, 74-75 Gandhi Market Ambala Cantt.

                email:[protected]@yahoo.com
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                  C
                  Complainant9346110
                  from Bellampalli, Telangana
                  Dec 30, 2008
                  Resolved
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                  in this mobile that is in sony ericsson w302 the speaker volume will be very low when compare to the other mobiles of sony ericssom walkmen series.So please increase the volume for that speakers.
                  for reply:
                  e-mail:[protected]@yah00.co.in
                  mobile:+91 [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  Sony Ericsson — W302 mobile sound systems is very low

                  Dear Sir,

                  I Was Purchase the sony W 302 Mobile from your authorised dealer Poorvika Mambalam branch at chennai.. On 5.12.08 my invoice No is 2592 ..Area code 0 7 1...
                  When i bought the mobile problem is start.. My problems are followings...

                  1). Mobile sound is very very low - like the mobile is a walkman mobile...

                  2). hearing sound is very noising...

                  3). Headphone is make a Ego lik bouble voice

                  4). Etc..

                  these are the problems are made..

                  Note: I want replace the mobile..

                  please kindly look into the matter and give me favourible reply.

                  My Mobile No is : [protected]
                  My E-mail ID Is : [protected]@yahoo.co.in

                  Regards,
                  M.Mahendran
                  Hi,
                  i have brought a new S302 mobile in Mobile store on 6/12/08. For that date itself my problem started.

                  1. Sometimes display becomes white.
                  2.Sound level is low
                  3.Battery is not withstanding
                  4.No data cable given
                  5.No driver CD
                  ... etc etc

                  Please look on this and do me favor

                  my mobile no:[protected]
                  Email: [protected]@gmail.com
                  Sony Ericsson Mobile - how to increse the volumn of in coming call
                  Hi
                  I have bought W302 sony piece few months back...
                  me too have the same problems like...
                  display becomes white suddenly for few minutes...
                  sound system is very very very low...
                  mprocessing and system is very very slow...what can we do for this?
                  Pls recomend foe dis prob. it is very big prob.normally other handsets are working normally in hearing the voice of caller. but in my set i.e. W200i, i am facing prob.
                  for reply: sahu.[protected]@gmail.com
                  Mobile : [protected]
                  in this mobile that is in sony ericsson w302 the speaker volume will be very low when compare to the other mobiles of sony ericssom walkmen series.So please increase the volume for that speakers.
                  for reply:
                  mobile:+91 [protected]
                  in this mobile that is in sony ericsson w302 the speaker volume will be very low when compare to the other mobiles of sony ericssom walkmen series.So please increase the volume for that speakers
                  so pls contact in my cell no [protected]. & guide me about solution.

                  Lakhvinder Singh
                  +91 [protected]
                  Please send the drivers for sonyericson w302 for my email account

                  Lakhvinder Singh
                  +91 [protected]
                  [protected]@gmail.com
                  in this mobile that is in sony ericsson w302 the speaker volume will be very low when compare to the other mobiles of sony ericssom walkmen series.So please increase the volume for that speakers.
                  for reply:
                  mobile:+91 [protected]
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                    C
                    Complainant1068194
                    from Mumbai, Maharashtra
                    Dec 30, 2008
                    Resolved
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                    Resolved

                    Hello,

                    Greetings!

                    I Santosh here by would like to notic one major problem I am suffering due to negligence of your so called official Sony service center here in Mumbai India.

                    I have bought Sony Erricson K550i on 30th may 08, to my surprise it suddenly went switched off on 25th Nov 08. It was working normally and suddenly that day it went switched off.

                    As I had all trust in Sony so I dint panic much, as I thought it would be get fixed in a day or two as it was under warranty period.

                    I am sorry to say, but till I am waiting for my cell phone to get it fixed, its still there in your so called service center since 2nd dec08.

                    I am using my friends cell phone, Please I hope after this mail you will take some necessary action and wont let me down further.

                    The details of the service center.

                    S.G. Infotech,
                    Shop A10, Hari Om Apt.
                    Near Borivali - West
                    Mumbai: 400092
                    India
                    Phone:[protected]

                    Thanks,

                    Santosh Gaur
                    Phone: [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      D
                      deepti
                      from Delhi, Delhi
                      Dec 29, 2008
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                      I bought Sony Cyber-shot DSC-W35/W55 one year back. It stopped working sometime back. Called Sony Service Centre and they wanted 7000 INR to fix it. I got irritated and promised myself to not to buy Sony products anymore. Poor product, poor quality and WORST service.
                      We purchased a sony cyber shot camara for our corporate purpose. Model number DSC-W120, date of purchase 22/12/2008. The Same Day we found the dead pixel on LCD Screen. We approached a nearby sony authorized service centre SONY INDIA PVT LTD. # 768, 100ft Road Indiara Nagar Bangalore. On 27th of Dec 2008 Log Information No[protected]. Hardly used for 1 hour Firstly, the manager Mr. Dilip started claiming that the warranty no more stands as the Dead Pixel we will service the camera . A camera which you bought and not used for 1 hour and some body says that we will open it and service and give you the same how will you feel after paying a huge money on Rs 10, 000 that to a branded product like sony. If that was a case we can buy a local camera from market at least we get exchange. Over all in this bad experience we somehow developed a bad taste for such a big brand. We requested them for replacing the camera because it was new and hardly used it they refused saying that noooooooooooooo we can’t they asked me to speak to delhi call centre which I did Mrs Priyanka from delhi call centre promised sir I will give you a call till dated no body respond to my calls and no one is giving proper response. So I decided not to buy any sony product and inform all my colleagues friends not to buy sony any more. It’s a Waste brand its my personal request to all those who are reading don’t buy any sony product the company is not supportive after sales. The total team members are absolutely rude and illmannered in that particular location. we need a valuable justification from your end
                      We purchased a sony cyber shot camara for our corporate purpose. Model number DSC-W120, date of purchase 22/12/2008. The Same Day we found the dead pixel on LCD Screen. We approached a nearby sony authorized service centre SONY INDIA PVT LTD. # 768, 100ft Road Indiara Nagar Bangalore. On 27th of Dec 2008 Log Information No[protected]. Hardly used for 1 hour Firstly, the manager Mr. Dilip started claiming that the warranty no more stands as the Dead Pixel we will service the camera . A camera which you bought and not used for 1 hour and some body says that we will open it and service and give you the same how will you feel after paying a huge money on Rs 10, 000 that to a branded product like sony. If that was a case we can buy a local camera from market at least we get exchange. Over all in this bad experience we somehow developed a bad taste for such a big brand. We requested them for replacing the camera because it was new and hardly used it they refused saying that noooooooooooooo we can’t they asked me to speak to delhi call centre which I did Mrs Priyanka from delhi call centre promised sir I will give you a call till dated no body respond to my calls and no one is giving proper response. So I decided not to buy any sony product and inform all my colleagues friends not to buy sony any more. It’s a Waste brand its my personal request to all those who are reading don’t buy any sony product the company is not supportive after sales. The total team members are absolutely rude and illmannered in that particular location. we need a valuable justification from your end
                      yeah, i got this cam as a gift. i've worked as portrait photographer so i'm familiar with getting the most out of a camera. now i understand this is a point and shoot cam so you can only expect so much but wow, was i disappointed, especially when i heard what it cost.
                      the design is difficult to handle. actually too slim. yes you can carry it easy but i don't trust handling it without having the lanyard cord around my wrist. the display smudges easy so has hard time recognizing your touch. apparently they come with a pen which i must have tossed, but regardless i think using it defeats the purpose anyway. the lens is so small that it requires alot of light to take any decent pictures. when light levels are low it is nearly impossible to take a steady picture. you have to have rock solid steadiness. none of the pre-sets really help this. i filled my card with images at a concert and ALL of them were garbage (i used every setting possible)! my camera vibrates when i turn it on. only way to stop this is to turn it upside down then bak upright. no idea what this is all about?? i never dropped it or anything. from case to hand, that's it. on that note, if i turn it sideways, it vibrates then to, so every pic is REALLY blurred naturally. the cam says the card is full even after i clear it on the cam itself AND on my laptop. never heard of this happening either and i have delt with numerous mem card issues while working in photo lab. so honestly, i think this camera is an over priced POS.
                      poor design and terrible technical issues!!! may be fine for someone who just takes snap shots but even then, i see no redeeming value to this thing. i would NOT recommend this cam to ANYONE!!!
                      i would go for a low end SLR over this any day! a bulky cam is much easier to handle and much more likely to take better pictures (even with fewer MP) and will prob have less tech issues.
                      this thing is GARBAGE!
                      hi sir i m sanjay bisht before one month i took sony cyber shot digi camera 12.3 but this camera quality is not good in other word you can say that this digi camera quality is same as mobile
                      please give me any suggestion what can i do...
                      hi sir before one month i took the sony cyber shot digi cam model no is, DSC-W210.this digi cam picture quality is same as mobile camera pleaz give any suggestion what can i do...
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                        S
                        S.Surya
                        from Delhi, Delhi
                        Dec 26, 2008
                        Resolved
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                        Resolved

                        Hello sir, i am surya doing my third year engg in sathyamangalam.My native is kumbakonam.I am now having sony ericsson W302 and i bought this on 01.12.2008 only.On the very next day my cell started to hang frequently.My father is having W810i, i was having W 200i and so i liked the quality of sony ericsson.I took this cell as it is attractive.I gave for service in kumbakonam.They are saying that there is problem in network card and this would take more than 15 days.How can I be without cell for such a long time?More over i gave to service to reduce the hanging problem.Even after service the problem continues.I am not at all satisfied with the service.Pls do me favour of replacing my mobile soon.

                        My cell.no:[protected].
                        Thank you.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I am S.Surya doind my 3rd year civil engg in sathyamangalam, but my native is kumbakonam.I bought SONY ERICSSON W302 on 01.12.2008.From the very next day it is a big problem for me with that phone.It started hanging very frequently.I gave for service in my home town itself.They said that there is problem in NETWORK CARD and it would take more than 15 days to replace that.How can i be without cell for such a long time?I need my phone replaced immediately as its not even one month since i bought the phone.I had SONY ERICSSON W200i and my dad is having W810i and so i was impressed with the quality of the company.I need the phone replaced as soon as possible.

                        My no:[protected].

                        Thank you.
                        I am purchased w302. I am very excited when I buy this phone but when use this phone i am very disappointed.i am total pocket money spend on this phone.There is nothing good feature in this phone.Anyhow I want my phone to be replaced.

                        Internet connectivity- No
                        Speaker sound- Very Very Low
                        Voice Command- No
                        Pc Suite - No
                        Camera - Very Bad
                        Ear Phone - Not Bass Reflex
                        Theme - Not downloader
                        I suggest To everyone please do not purchase the sony ericsson W302.
                        NOO!!!
                        NEVER EVER BUY A SONY ERICSSON MOBILE!!!
                        VERY WORST SERVICE!!!

                        Sony Ericsson W302 — deficency in service and replacement of handset

                        I purchased the mobile(W302) on[protected] from Agra's Big Bazar and since then i am facing problems of frequent hang ups, automatic restarting of the phone and no network time to time which disturbs my communication badly as it bars both my calls and messages making my life miserable. Thrice my mobile has been repaired by authorised service center in past 3 months, still problem pertains. I contatced the sony ericsson's customer care service, again they are asking me to deposit my handset with them. It taken them on an average 15 days to return my handset back. Till that time i have to suffer. No proper response is given by sony ericsson to me for Why this problem is occurring again and again.
                        Complaints faced more than frequently:
                        Specifically for my mobile:
                        1. Gets hung
                        2. Gets switched off but turns back on only at its will
                        3. Network goes on & off which proved seamless with other sets with same SIM
                        Generally faced for this model (i believe):
                        1. Terrifically disappointing sound effect tarnishing the image of Sony ericson
                        2. Poor technology to draft a message
                        3. Messy key pads

                        I bought this on January 1st 2009 for RS.7600/-. I started realizing all the above problems right from the third day of purchase. I struggled and suffered all these days and i met a few guys with same trouble and they too were cursing the company which must not be happening.
                        Let it not do wonders for what i paid (though it does not do justice for money) but i expect it at least to satisfy the purpose of a cell phone!

                        I had approached the dealer (S V communications, East end circle, J P Nagar 3rd Phase, next to HDFC ATM, Bangalore-76) the very next week. This guy directed me to the service centre (the very next week of the purchase of a brand new cell!) and coldly offered an exchange with any other cell. And the value of this one was fixed at 3000.00 on the next week and was describing sheepishly about the short comings and drastically falling price of W302.

                        Is sony ericson going to dwell on with just doing poor service on this phone to keep the mouths shut? (like just changing the speaker or changing battery which never helps but was done for my friends who are using the same model)
                        Why don't they accept the mistake and compensate which will only add on to their professional ethics. This is nothing less than NEGATIVE MARKETING.
                        I expect Sony ericson to compensate for this or replace with another set (of course not the same).
                        Please contact me by e-mail if there is a solution.
                        i bought a sony erricson w302 phone on 26 september2009.no pc suite cd was given to me.this is the worst phone i have ever purchased.i am regretting my decision to buy sony erricson w302 phone.internet browsing is poor.never ever buy w302

                        Sony Reicssion W302 — Bad Service

                        i bought my sony ericssion W302 6 months back.but from the last month i had a problem in battery bacjup problem,so i gave the mobile for service,but after servicing i am facing so many proble .i service my cell at accel service center in madurai.my battery backup is also not good,momery card accessing time is long,un recongnized language setup.............

                        w-302 mobile — bad service

                        SIR,



                        I HAVE GOT AN W-302 SONYERICSSION PHONE FEW MONTH BACK .

                        UNFORTUNATLY MY BACK COVER WAS BROKEN .

                        HAD VISITED YOUR SERVICE CENTER IN GUWAHATI INDIA SEVEREL TIMES BUT THERE WAS NO

                        SUCH RESPONCE SINCE LAST TWO MONTH .

                        CAN YOU HELP ME IN THIS CASE WILL BE THANKFULL TO YOU.







                        N.R.HAZARIKA

                        ABOVE ORIENTAL BANK

                        COL.J.ALI ROAD

                        LAKHTOKIA

                        GUWAHATI

                        ASSAM

                        INDIA

                        PIN-781001



                        PHONE - [protected]
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                          Sharath Chandran.K.M
                          from Bengaluru, Karnataka
                          Dec 26, 2008
                          Resolved
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                          Resolved

                          From,
                          Mr. Sharath Chandran.K.M
                          Horumavu,
                          Bangalore - 560 043
                          Karnataka, India
                          Phone : +91 [protected]


                          To,
                          Sony Erricson,
                          India.

                          Subject : Tracking of my Lost Sony Ericsson mobile with the help of IMEI number

                          Dear Sir,

                          I am regular user and corporate user of AIrtel with phone number [protected] since last 3 years.
                          On dated 24/12/2008, my mobile was lost / stolen in Hyderabad and thereafter it is not traceable.

                          I have some very important information on my mobile. I want to track / trace and recover the said mobile along with data.

                          The details of the mobile are as under :

                          - Make - Sony Ericsson
                          - Model – P1i
                          - Date of purchase – 15-March- 2008
                          - IMEI No. - [protected]
                          -Bill No -10962
                          -Purchased at
                          RPG Cellucom India Pvt.Ltd
                          Tilak Nagar, Hyderabad


                          I have filed Complaint also in Hyderabad(Chilakalaguda police station).
                          Hence, I request you to kindly trace and recover of the above said mobile phone.


                          Thanking you, Yours sincerely,
                          (Sharath Chandran.K.M)
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            V
                            VIKRAMKUMAR P JAIN
                            from Bengaluru, Karnataka
                            Dec 26, 2008
                            Resolved
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                            Resolved

                            Said product was purchased on date 31/10/2008 from DASS ELECTRIC TRADING CO. (P) LTD with

                            invoice no 00362SI. Company was supposed to install and provide demo at my residence with in two or

                            three days after it hasbeen purchased. Yet this service has not been provided to me. Company personel

                            reminded lot of time. Still I am waiting
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Purchase Sony 370 Home Theatre from Mangalore


                            Company was supposed to install and provide demo at my residence with in two or

                            three days after it hasbeen purchased. Yet this service has not been provided to me. Company personel

                            reminded lot of time. Still I am waiting

                            Address:
                            Mahesh Pujari
                            402, Sillicon Valley, J.K. Mehta Road, Santacruz (W)
                            Mobile No:[protected]
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                              Complainant6929973
                              from Bengaluru, Karnataka
                              Dec 24, 2008
                              Resolved
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                              Resolved

                              Hi,

                              I bought K530i from bigbazar in the month of July 2008.
                              after 4months in nov the USB is not working.and its not connecting to comupter. i have taken to Excel service center which is in bangarahills. first they asked me to come back after 2days. i left my mobile with them to rectify problem and fix it.
                              IMEI no: [protected]
                              Complain no: SES08EXC13308

                              after 2days they said IC which is functoing for usb is not working, they said they will replace the IC, but they are not clear will it works after that? then after a week they said PCB has to replace. since there is problem in PCB. ...how come sony ericssion manufacturing/using such a cheap or durty PCB's. they said again a month. i called them after a month. they said you got it sir you can take your mobile.
                              happly after a month struggle i came to service center and taken the mobile...the mobile outer body is with scrathes and the black paint is gone. when i asked they simply say we don't know...such a rude people!!!
                              this sat'day20th Dec 2008 i have taken my mobile. the next day i inserted SIM and trying to use...it worked 6hr well, ...i was getting call and i tried to answer it, suddenly it got hanged and i couldn't do anything so i switched off the mobile and then i tried to switched on ...
                              the screen is blank...

                              is it a good service...the sony ericssion is cheating the people...its a new pcb replaced with IMEI: [protected].

                              so any one pls help how to come out of this problem...now i can't use that and don't want to go agian and again to service centers...
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                C
                                Complainant1003726
                                from Mumbai, Maharashtra
                                Dec 23, 2008
                                Resolved
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                                Resolved

                                I have purchased Sony music system in 2002, in 2 years product starts giving trouble.Now, it is totally dead.
                                pls suggest what to do.
                                Manoj Kumar sinha
                                A/3, centre Market, Sector -5c,
                                Bokaro steel city
                                Jharkhand
                                India.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  Shah Chetan R
                                  Dec 21, 2008
                                  Resolved
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                                  Resolved

                                  Sir,
                                  i'm Chetan Shah. i lost my mobile on 21/12/2008 From Mrugeshpalya, airport road Bangalore, my mobile IME no is 8497957.
                                  mobile model is : Sony ericssion W580i
                                  mobile no is:[protected]
                                  so kindly trace my mobile
                                  my contact no is [protected] & [protected]

                                  Thank you
                                  regards
                                  Chetan Shah
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Sony Ericsson W580i — lost phone

                                  i hv lost phone on 15 sep 2008
                                  model sony ericsson w580i
                                  colour black
                                  lost location bg-6 paschim vihar new delhi
                                  imei no-[protected]
                                  both lights sometimes get off during use of phone. phone gets off automatically. camera full of dust particles
                                  Hi Arun.. Me too facing the same problem. Do u got any idea to overcome those?
                                  Aiyoo pavam
                                  Who is aiyoo Pavam Mr. Taslim?? Arun or me or those who purchased w580i? Need immediate explanation.
                                  Its you and Mr. Arun, Mr. Balaji.

                                  Sony Ericsson mobile / w580 — Sony Ericsson mobile / w580 s/w problem

                                  i bought a brand new Sony Ericcson mobile / w580i mobile in chennai, after i purchased there are so much of software problems i encountered in this, as i am also in th IT field i cant able to compromise this defects, how the QA of the product succeeded, it very bad
                                  following are the some the faults i discovered
                                  1. There is a crack in the key pad vertically. I.e. cracks in button numbered 1, 4, and 7. Now 2, 5, and 8 buttons also got mild crack but while purchasing the key pad was good. But after using couple of months the key pad get crack.
                                  2. The color of round navigation button is started to loose its original color and become faded.
                                  3. Some times while I’m getting incoming calls, there is no ring tone sound coming from my mobile even though the ringing volume is 8. But in display it’s showing the caller name, answer, busy all. But I’m not hearing any sound. If I switch off and switch on again then the mobile phone is working good.
                                  4. While making outgoing call I’m not hearing ring tone sound and voice from the other end. While not hearing both I noticed that in display at left bottom end I’m seeing the text speaker off even though I have not switched on the speaker and not hearing any sounds from the speaker. But from the other end they are hearing my voice. Because of this I’m loosing my pre paid balance often. But after the call attends from the other end call timer in my mobile is running. But I’m not hearing any thing. If I switch off and switch on the mobile then its working good.
                                  5. In some times if dialed a mobile number and if I press call button then also the mobile is not responding to make the call. After 5 to 10 seconds only the phone is calling that number. When ever I’m facing this problem I’m getting problem number 4.
                                  6. After disconnecting an incoming call at the right side of the screen immediately the menu is highlighted (selected) automatically but I’m not seeing any menu on the screen. If I press any other button then the highlight from menu is removing and again if I press menu then I’m seeing menus.
                                  7. While charging battery if I disconnects charging while the battery back up was 96%, if I checks the battery backup immediately its showing 100% battery backup. How the remaining 4% empty is filled up automatically?
                                  8. While checking the battery back up after some time its showing 90%, checking again after some time its showing 89% after some time if I check it should show 88% or less then that, but its showing 92% or 95%. How this is possible? Is the mobile getting charged automatically? Lol. (The battery backup status is increasing and decreasing automatically).


                                  I was really disappointed with my mobile. Please give me suggestion for these problems. If some one asks about w580i I’m answering them as “worst model I have ever seen in SE”. Due to problem like this, my parents scolding me that I have wasted their money. I can’t wait much I want a positive reply from you.

                                  *Note - I’m getting the 3rd 4th 5th and 6th problem once in two or three days.
                                  *Note - I’m getting 7th and 8th problem often.
                                  i have got the same problems with my mobile i got it for xmas in 2007 by febuary all my buttons had cracked and my speckers wer not working propally also ther is a fault with my the screen on my phone only half of the screen i can see the bottem half is just black also my sister got this phone this xmas and hers if fine up to yet i advise nobody to buy this phone its ok for a cupple of months and then its particaly useless

                                  Sony Ericsson W580i — lost of phone

                                  Hi Sir,

                                  My name is A K Surendra Chary residing at Flat No.104, Windsor Place Apts, Old Hafeezpet, Miyapur, Hyderabad -500049, Andhra Pradesh India, i had lost my phone on 24 Jan 09 i have given the complaint in near by police station but there is no response, so please can u trace my phone

                                  sony ericcson W580I
                                  IMEI :-[protected]
                                  MOBILE LOST
                                  Sir
                                  i lost my sony ericcision W 830i mobile at june14-th 2008
                                  just now i see this web site,
                                  IMEI NO[protected]
                                  I AM WORKING AS A ENGINNER AT SURAT
                                  I BOUGHT THE MOBILE AT SURAT AT GHOD DHOD ROAD SONY WORLD.
                                  PLEASE HELP TO FIND MY MOBILE.
                                  Thanking you,
                                  Yours sincerely,
                                  S.LOGAMOORTHY
                                  Mob :[protected]
                                  sir i had lost my mobile sony ericssion k 810i on 25 december 2008 its emi number is [protected] sir i m a student pls sir kindly trace my mobile my contact number is [protected] pls sir do me this favour i wil be greatful to u pls sir its a request pls sir
                                  sir
                                  this is praveen from bangalore ...
                                  my cell thift by cap-driver of nokia 5800xpress music ima [protected] of red colour set ...
                                  i purchase a 1 month ago from lost my cell ... i purchase in very diffcult condition... please trace my cell


                                  cap driver moving from itpl to kormangla inner ring road (dell)...i am give police compliant . itss no use...i can give u services charge ...please help me

                                  thank u ([protected])
                                  Today i forgot my mobile in office cab service.and he is denying that he has my mobile i am damn sure he has picked my mobile .
                                  i have his name ..contact number ...that fellow should be punished is my request.



                                  Thank you and Best Regards,
                                  Varsha

                                  Sony Ericsson W580i — Lost my mobile

                                  I lost my Sony Ericsson W580i mobile on 27th July 09.I know the IMEI number.Is there some way I can block the handset?I have blocked the sim card already am going to lodge a police complaint.
                                  Dear sir,
                                  I gave my mobile for repairing there was only a small damage in my cell. it was just malfunctioning. there was a software problem and nothing else. my mobile was in good condition no sractch as if it looks like a new piece. cuz i have used it so nicesly. he asked me to come after 1 day but he didnt gave my cell giving me excuses.after 2 days again he gave me time, come after 2 days. i doubt on him that he has lost my cell nad my doubt was right finally he said ur cell is missed placed, i said then search it and give me.he was behaving so rudly sir, so went to police and asked police to take my complaint but they said we dont take such small complaint after requesting them one constable came with us. in front of that police that shopkepper says i have lost his cell, then i said give me new one, he says no i cant give new.till date he is giving me time after time but not my cell. police is also cant do any thing i went to police 2-3 time but they all r his friend where should i go what should i do.he is MNS member thats y he is acting like this, my mobile was sony erriccsion w580i and i gave him on 24th august 2009.but he is not giving it back please sir help me. my cell no is [protected]
                                  hi,
                                  I am nitin from khargone{m.p} and have lost my mobile, can you please help me out with tracking it?
                                  Model number:Sony ericsson w580i
                                  IMEI[protected]
                                  i am reachable on : [protected]

                                  win on internet( by visiting page)

                                  If i win on sony xperia by visiting page, need i want to pay full money of set other time. or i only pay 699/-
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                                    pradeep kumar chandak
                                    from Bhubaneshwar, Odisha
                                    Dec 21, 2008
                                    Resolved
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                                    Resolved

                                    i purchased this walkman of made in china sok-nwz-b133f(b) mfg 2008-09 s/l no: 7099438 for rs.2590/- on 12.12.08 from sona ventures, sony show room at Raipur (chhatisgarh).

                                    It was mentioned that about 70 minutes are sufficient to charge the set completely, but i find that even after 4 hrs. it is still charging and then i see, it is 75% charged.

                                    Please change the set for this problem.

                                    Thanks
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    connecting of my sony walkman
                                    I purchased this walkman of made in china sok-nwz-b133f(b) previously it was connecting
                                    properly but from last 15 days when i connect my walkmay usb port a message appears saying "found
                                    new device, mtp device, then a window appears " welcome to found new hardware wizard
                                    & it is asking for instalisation software . what shall i do ?
                                    where does i get the software or drivers, please help me out .


                                    Thanks
                                    connecting of my sony walkman
                                    I purchased this walkman of made in china sok-nwz-b133f(b) previously it was connecting
                                    properly but from last 15 days when i connect my walkmay usb port a message appears saying "found
                                    new device, mtp device, then a window appears " welcome to found new hardware wizard
                                    & it is asking for instalisation software . what shall i do ?

                                    where does i get the software or drivers, please help me out .
                                    MY IPOD WAS NOT CHARING
                                    PURCHASE DATE:15.8.2008
                                    i purchased this walkman of made in china sok-nwz-b133f(b) mfg 2008-09 s/l no: 7095878 on 25.12.09 Mumbai. My Ipod is not shwoing any lighting while connecting with PC/ Laptop nor charging . Now it also not swith no for functioning . kindly advice the corective action
                                    Hi all,
                                    I bought Sony B Series walkman from Tata Croma n Mumbai on Dec., 28th, 2009..
                                    I dunno wat the hell happened to the damn thing..Itz keep showing 'power off' in LED..
                                    No buttons are working. I think that hanged...
                                    Dont buy B Series walkman. they are oudated and Sony No more interested in upgrading the product..
                                    my ipod is not getting started
                                    Hello Friends I am from hyderabad my sony walkman is not coming it is showing mtp usb device didn't install successfully. please help me out friends. My e-mail is "dhruv.[protected]@gmail.com" Please if you know about this problem send me a e-mail guys
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                                      Leo Singsit
                                      from Delhi, Delhi
                                      Dec 19, 2008
                                      Resolved
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                                      Resolved

                                      Sir, I jus want giv a complaint bout my sony ericsson w901i handset which i purchased bout 2 months ago.. it automatically switches off every now & then wen ever i try to access it.. please help!
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Well i bought a 910i 3 months ago and it automatically switches off every now and then, secondly the display light is also very weak even when the battery is full charged.Kindly help me to solve the problem
                                      My cell hangs every now and then helpppppppppppppp

                                      Sony Ericson : W910i — Switch off / Hang

                                      Sir,

                                      My mobile is hang and auto switch off during communication. Pl look into the matter and suggest me ...
                                      sir, i my phone shutdown suddenly, i buyed it 1year ago. what shld i do fr it plz help me
                                      My cell hangs every now and then helpppppppppppppp
                                      sir, i my phone shutdown suddenly, i buyed it 1year ago. what shld i do fr it plz help me
                                      sir! my phone keep auto shutdown and i had repair it but still no use...pls help
                                      Sir,
                                      Well i bought a 910i 3 months ago and it automatically switches off every now and then.
                                      My cell hangs every now and then...
                                      What can i do now please helpppppp meeeeee...


                                      by
                                      B.karthik
                                      my phone w910i is already dead in 3 times, company ask me that it is oke then phone will dead in 2, 3 days. soplease give me my new handset. i was already go company in 3 times .so you ask me what i do this situation.
                                      Well i bought a 910i 3 months ago and it automatically switches off every now and then, the battery is full charged.Kindly help me to solve the problem
                                      I lost my sony ericsson w901i security code please help me out i love this phone i dont want lose it.
                                      sir, i my phone shutdown suddenly, what shld i do fr it plz help me
                                      I have a Sony Ericsson W910 i .It is restarted when I am on call or using it.

                                      No Information About My Phone

                                      My Ticket Id is [protected]...and my phone is with the service centre for the past 1 month...Let me Know what needs to be done and kindly fast track this
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                                        A
                                        Arun Sridharan
                                        from Ernakulam, Kerala
                                        Dec 18, 2008
                                        Resolved
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                                        Resolved

                                        Hi all,

                                        I purchased W302 serial no:[protected] on 13/12/2008 in Mobile Store, Thandiarpet, chennai, India.

                                        Problems I come across of that

                                        1. We charged more than 8 hrs as per the store instructor, but it doesnt charge.
                                        2. Loud Noise during talk, Mic problem I suppose
                                        3. Incoming Ringtone not audible, Cant even hear someone called

                                        I didnt check other features of that, Still may be more.

                                        I argued with mobile store for replacement the other day of purchase, but in vein.
                                        I gave my W302 to Accel Frontline Global IT service, Greams Road, Receipt no: 806852 on 15/12/2008 for replacement, but argued and taken for service.

                                        Accel Frontline persons told me they are not supposed to replace, they will observe and identify the problem, report this to sony. Is that true.

                                        I am really worried about my 6 day old and 1 day old used mobile. Here in Accel anytime they are saying server down and not entried. This is not customer issue and service is very poor.

                                        And I came to know that service centers are replacing old parts in that. I dont wanna use old mobile, for that i can go for 2nd hand model or any korean set.

                                        Finally I need a new w302 replacement, What is the procedure.

                                        So many of them are suffering like this and In my family circle itself I am the 3rd victim, So please dont buy any costly models as they are not manufactured properly.

                                        For your reference : Accel Frontline:[protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        i also bought the same mobile..

                                        1) Neither themes were supported on my mobile
                                        2) Very low ring volume
                                        3) They didn't gave the installation disc.
                                        4) compared to other sony ericsson mobiles the processing is very slow in case of this w302.

                                        If find the solution please inform to my email address.
                                        W302 has several problems:
                                        1. It hangs frequently if you are operating in an area where network coverage is low
                                        2. It often goes No Network. You have to restart it to get the n/w back.
                                        3. Display corrupts and phone crashes at times
                                        4. Number keys stop working at times!!
                                        5. Speaker-phone voice quality and volume is very low.
                                        6. Messes up the dialing at times by dialing wrong number.
                                        while purchasing any phone you should see its features
                                        w302 doesn't have many features
                                        1.applying themes
                                        2.low sound output
                                        3.low voice quality
                                        good thing is that its looks are great, fantastic finishing work, many o[censored]s might not be knowing even i came through sources that it took 2 yrs to make its body(designing part) it was a custom design specially designed for an expensive model it took 850000 SEK approx india's 50, 00, 000 RS.
                                        because of the heavily designed model the cost became expensive.
                                        i think its a grt phone designed by a grt engineer.
                                        almeida snedden -IIT (VJTI).
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