Sony India Complaints & Reviews

Hi,

Case# : 72861784

I have bought this sony phone on Nov 15, 2008 from X-CITE store located at Ambavadi, Ahmedabad.

I have noticed that the phone is defective. The screen has 2 dead pixels and the camera takes pictures (but with glare).

X-Cite is not taking this defective piece back, no refunds or exchanges.

Your email customer service provided me with this address:...

Hi Shweta,

No Thanks !!!

Do you think that you have replied to the actual query asked by me.

As per the mail sent by me, i had asked about my Cell status and not about my handsfree.

Today i called service centre for knowing the present status of my cell. They told me that they are still working on the same. Today 2 months has passed and the problem is still the same.
...

Sir/Madam,
here are the required details realted to my mobile and me-
My Name: Mr Aditya Singh
My Address: Flat no-601, Prince Tower, Plot
no-51, Sec-20, Kharghar-410210, Navi Mumbai, Maharashtra, India
Phone Model:Sony Ericsson-k550i
Make-N/A(?)
Last Number Used:[protected]
Email for Communication: singh.[protected]@gmail.com
Missed Date: 1 sep 2008
IMEI NO.[protected]br...

To:-
The Manager,
Complaints.com
Monday, 15 December, 2008

Dear Sir,
More than an year ago I purchased an expensive model of SONY music system Model MHCGNZ333D/CE12 for Rs. 11, 700/-. However, ever since its purchase I have been feeling as if I have made the biggest mistake of my life because of the Sub-standard quality of the above system.

The problem with the system is that either...

Sony Ericsson Complaints - Faulty Headset still not replaced (Set hang and speaker problem)
Sony Ericsson
Faulty Headset still not replaced
I bought a Sony Ericsson K220i cellphone dated 18.06.08( Solution Infotech) Allahabad (UP)
After a few months its headset started hanging problems. As it was under the warranty period i gave it to the sony ericsson Solution infotech (Dealer) for replacement. but he say to...

I am Neeta Singh from Bokaro Steel City, Jharkhand, having the well known model w580i of one of the most booming mobile and cell phone companies, "Sony Ericsson".Bought in April'08, it started giving troubles from the very next month.When taken to service center, after complaining that the very parts of the phone cannot be fetched from the nearby areas, handled me back my mobile after a month and now after spending approximately...

I have purchased one Sony Ericson Mobile Model-W 350, S.No.[protected] on 11.09.08 through Easy Cell City chennai - 84, . Later I found defective in batter (Capacity charging problem) I requested to Easy Cell City people for the replacement of defective piece of mobile and got acknowledgement from them on 17.10.08

Ref: Requisition letter dt. 14.10.08
Easy Cell City, Ch-84 Purchase Invoice No.872 dt.
...

I had purchased a Sony Ericsson Xperia phone from The Mobile Store. There was a problem with the Handset, and I took it to the Authorised Sony Service Center. It's been more than 10 days now and they are dangling over the replacement of the piece. The RM of Hyderabad Mr. Venkat is dallying on this issue for the past one week and not replacing my handset.

Can anybody please help me because I had paid Rs.41000 for the phone....

complaint given:Salora international ltd.Grant road(E)
COMPLNT ID-MUM22061--DATE11/11/2008.

HANDSET GIVEN ONE MONTH BACK BUT STILL NO STATUS NO ANSWER NOT ATTAINING PHONE BY YOUR SERVICE CENTRE
CONTACT NUMBER 0091-[protected]...

My handsfree was not working properly and it was in warany period hence I took it to sony ericsson service center (New tirupati services, Pimpri, pune) they assured me free replacement within 15/20 days and now it is more than 45 days and I am not getting any satisfied answer from them. Every time I visit the center I hear only one answer that is " We have not received your replacement yet and we cant say how long will it take "...

I have subscribed phone backup system and now I could not unsubscribed it.I wish to cancel the service...

Sir
In the month of October 2008 I complaint to Sony Authorize Service Centre (Instant Solution Rajouri Garden Delhi Contact Person Pritpal Singh Cell No. [protected])
Mr. Pritpal Sing Came to my house and said that he will solve the problem of my TV Set
He took away my Tv Set to service centre and after one week he gave me my tv set after repairing and Charge Rs 3200/- for service and said that he will send cash memo...

Hi,

My name is A.Anand S/o R.Arumugham, residing at No 5, D-2, 56th Street Ashok Nagar, Chennai - 600083, Tamil Nadu State.India.Tel no +[protected].

This is to inform that my Sony mobile phone hand set has been stolen this evening between 3:30 to 4 PM, while my wife was shopping at Grace Super market, which is located at 10th Avenue, Ashok Nagar, Chennai - 600083.Tamil Nadu State, India. So I request you...

dear sir,
i have lost my mobile w910i yesterday at 2.30 pm.
the place the cell phone was lost is mumbai central.mum.400008
is there anyway to trace a lost sony phone
the IME number is [protected]

please let me know incase there is a way to trace my cell phone

my contact number is [protected]/[protected]


its a hearty red w910i

Yours sincerly...

Hi I got following mails regarding wiining notifications.Please suggest me What should I do.
SonyEricsson

Sony Ericsson House
202 Hammersmith Road
London, W6 7DN
United Kingdom

Attention:

In line with the commemorating event marking our 7th anniversary of the SONY ERICSSON telecommunication, we rolled out over £31, 000.000.00 (Thirty One Million Great Britain...

Dear Sir/Madam,

Myself, Mrs.Aruna devi R, from Chennai, I had purchase one Sony cyberchot 8.1 megapixel digicam on 26th july2008 in dubai(UAE) since more than a month I am facing one problem with my set and there are no proper solution at all till date.

My complaint:

As soon as when I press the power button the lens is not getting opened and not zooming out.
After a long time when im trying...

I had bought a Sony Ericsson G505 from a Sony Experience Store in Chennai on 29th Oct 08. The very next day it switches off automatically. After a big hassle, I some how managed to get a remplacement. The remplacement mobile worked well for a week and I had to face the same problem like the earlier one.

I gave it the authorized service center in Chennai. They promised me treat my case with utmost priority as it's a brand...

2nd December 2008

To
Customer Support Devision
M/s Sony Ericsson

Dear Sirs

Sub: Replacement of Spares during the warrenty period - Refusal by your Service Centre M/s Salai Enterprises, Chennai 600 007 - Mobile model No.W580i - IMEI [protected] - purchased on 19-02-08 from M/s Subhiksha Trading Services Ltd., Chennai:

I purchased the above phone on 19-02-08 and...

I own a SE k800i that i bought from dubai in december last year, i was pretty happy with tthe mobile and had been working well all this while, , but last week when i tried connecting it to the pc, it jus blacked out, , i tried to switch it on but only the infra red port blinks, , , i approached a few service centres in bangalore, , but inspite of the warranty holding good till december 25th 2008 they are refusing to service it free of cost.Could...

I bought a phone from Sony Ercisson, which was the biggest mistkae of my life. The phone stopped working within2 months.

The service center couldnot repair the phone for 4 months and guess the worst of all, the company is not willing to get me a new handset.

AND after all of this, the staff at customer care is pathetic, rude and doesnot know anything.

None of Sony Ericsson's contact numbers...