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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 390

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S
Santosh P
from Vepagunta, Andhra Pradesh
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no display suddenly

I have purchased Sonyericsson mobile model W580i Boulevard Black on[protected] vide Recpt no.924 from M/s Anupam Electronics, Visakhapatnam(Ph.No.[protected]: mobile no.[protected])for Rs.10, 100/-. Right from its purchase to my dismay different types of problems were arised.(1) Within one month, suddenly problem arised and no display existed.Immediately rushed to service centre wherein it was informed due to mother board problem it happened...
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Dear Sir,
I purchased Soney Ericsion W350i. i am not happy with your services even your services center. in your W350i have FM sound problem. FM radio sound is too low, even you are on FM radio in speaker thenafter sound volume is too low i visited in your authorized sales person & services center, they are asking that this is the manufacturing problem.
Now you people tell me what should I do, if sony Ericsion made that...
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M
madhur khosla
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Restart Problem

I am Madhur Khosla and i stay in noida.I had purchase my sony w910i on 24 august 2008.A few days later i discovered that the phone is getting restarted whenever i press 9.I got my cell replaced on 12 September 2008.I am getting the same problem in the new cell .I want this model to be replaced by another model as i am not satisfied with this.I also went to the sony ericsson service centre and the executive is telling me that they wont replace...
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C
C.V.Vijayakumar
from Nadapuram, Kerala
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Poor Service

Dear Sir/Madam,
With regrets i am sending this mail. On 02/07/2008 i have purchased Sony Ericsson W580i by paying Rs.10, 659/- as a gift to my wife from Sangeetha's Jayanagar B'lore. (Invoice No-SI/JNR/6113).
Handset had a problem (Camera not working) it was handed over to Sangeetha's for necessary rectification on 20/07/08. After Two days i Recd back from sangeetha stating that Software problem & got it...
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S
sarvesh Pandey
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response from local repairing center at Rourkela

Dera sir,

we had given our sony errecsion set K750I for repairing at rourkel authorzies sony errecsson center (case ID 20R[protected] on dated[protected]. last one the set was given for joystick problem & key pad problem (1, 2, 3 keys not working) with battery BST-37 for repairing. Still the set was not complitely repaired & no responsed from service center. The behavier of the service center manger also not tolarable....
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D
deepak tomar
from Dhamtari, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

video recording

sir,
i purchase w350i mobile phone on[protected]. The shopkeeper told to me that in this model all feature like FM, mp3, video recording, photo capturing etc are available but I found that video recording is not available in this set. I complaint to the shopkeeper regarding this. He assuared me that this facility will be introduced very shortly and company inform you directly but after more than one month I didn't received any...
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SHUBHANGI REVANKAR
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Mobile theft

I'm Shubhangi Revankar, While in Office my Sony Erricon w700i silver colour mobile thefted by some body from the Locker. Unfortunately i did not note down IEMI no, i have no other sources to help me except u!
PLease help me, it's a very new, i bought it before 10 months only.
Please help me sir.

Your name:Shubhangi Revankar
Address: Ammu Apartment, flat no 6, mhasoba maidan, near sindhigate,...
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Prateek Kapoor
from Burhanpur, Madhya Pradesh
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Most of the parts of the laptop malfunctioning just as the warranty expires

hi, this is prateek kapoor from new delhi
i bought a Sony Vaio Laptop, Model No. - VGN-C25G/B on 3rd july 2007. As soon as the warranty expired on 3rd july 2008, most of the parts of the laptop have stopped functioning or are malfunctioned, including the battery, the memory card reader, parts of the motherboard, the LCD screen, .etc. among others.
i bought the laptop for Rs. 62, 500 & now just after few months of the warranty...
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M
mallika dutta
from Amalapuram, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

camera picture not saving and a background noise while incoming and outgoing calls

I bought a mobile phone of Sony Ericsson W580i from The Mobile Store (Siliguri, West Bengal) in June 2008. After couple of months I found the handset defective. The camera picture was not saving. I took the matter of complaint to the The Mobile Store on the very next day. They suggested me visit the authorised service centre at Siliguri. I went to Cell Solutions and registered my complaint . They took my mobile phone on 29.08.2008 and after...
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H
Harmeet Singh
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

camera problem

I have purchased this mobile 1 day back and now it's camera not working .I have given it for repair at Sony authorised service center. i'm going 4pm in frieday[protected]. Service center people are saying that you came monday satrday and sunday our shope is closed. i purcased soy ericsson w660i in las one ago (date[protected] and i faced camera problem next day (Date[protected]
My Phone is in Warranty period
This...
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J
JOY SEBASTIAN
from Chennai, Tamil Nadu
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out going voice is not heard

its very bad to say. i bought this product on 05.03.08. out going voice is not heard to recipient. my friend and my relative also face this problem who uses same sony ericsson....
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A
Ajay Bandil
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unimaginably poor servicing under warranty

Hello,
I am using W580i, which was bought in December'07 developed some problem sometime in July'08( well within the warranty period). I had submitted the phone to the Sony Ericsson service center( Ghatkopar(w) Shreyas) on 22th July. I was informed that there is a problem in main board so it will take about 12-15 days, however i got the phone back after 1 month on 20th Aug. Sadly when i rechecked and tried to switch the...
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N
Nitin Kapoor
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Humiliated rejected candidates

This is for INDIAN IDOL- Auditions

The auditions are now aired on tv held in different cities Across india. If any candidate got rejected or voice of any candidate is not good, The judges simply humiliate them as seen on TV. They have no right to humiliate them, They can simply accept or reject the candidates. Its simple. why there is need for humiliate them, its only because of gaining the TRP and number of audiences. It should...
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G
Gunjan Panjwani
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Called up to customer care

I called up to customer care for many time infact I sent the mail also to sony ercisson email id but I didnt got any responnse.Infact I had two complaint nos 72203048 & 72219991.

Please help me I am fed up with the services of Sony Ericsson....
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A
Ashish Kumar Ghosh
from Chennai, Tamil Nadu
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Warranty Dishonour for DSC- P 200

I purchased a DSC P200 Digital Camera( Serial No 2655002) From UDAY SONY DIGITAL STORE( A Division of Karthik Business Machne), #35 MAHATMA GANDHI ROAD, BANGALORE on 06/03/2006. This Product has 3 year warranty on it.
On23rd August, I found that lens of the camera got stuck, set was not powering ON and I took it to the Sony service centre at INDIRANAGAR, Bangalore branch on 25th August 2008. They gave me the job card number ( Log Information...
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S
Sukanta Chakrabarty
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extended warranty

This is to inform u that I purchased a sony vaio laptop being model No.SONYVAIO VGN CR236/W serial No.SOI[protected] and also two years extended warranty from Computer World (Balaji Computers), Kolkata, 4, Ganesh Chandra Avenue, Ground floor, Kolkata-700013 on March 4, 2008. They are giving me assurance that they have sent all the documents alongwith the filled up forms to sonyindia but they did not receive the extended warranty from sonyindia...
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Karthik Thalamuthu
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pants worn out within 6 months

I bought sony ericsson k530i this march and the painting around the display screen is just ripping off like a nail polish within 6 months. and now the painting is almost gone and looks like a ugly, fake one. Is this the standard of sony ericsson India mobiles? or sony ericsson as a whole? my IEMI no. is[protected] which is still under warranty and 6mnths old. When I called customer care, they say the painting does not cover under warranty....
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Harischandra
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service by Sony Ericsson Service center (Salora International, HSR Layout, Bangalore)

Hi,
Sony Ericsson Service center (Salora International, HSR Layout, Bangalore) are worst service providers, They dont know in and out of the mobile and simply make you wait. They will take min 1 and half month to repair a mobile and you have visit their shop atleast 5-6 times and everytime u have to wait atleast 1 hour just to know that ur mobile is not repaired. If you loose your patience and talk bit loudly they will say that they...
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SHAH SANJAYKUMAR JAYANTILAL
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pthetic Customer Service of Sony Ericsson

Dear Sir,

Pl.note that i am using the Sony Ericsson mobile model T650i which is under warranty, as i am facing a problem in my mobile, I have given my mobile for the repairing in authorized service centre of Sony Ericsson at M/s.Technic - Bodak dev (Phone No.[protected] on 09.09.2008 vide Service complain no.SE[protected].Their service centre has identified the problem of to replacing the Loud Speaker and Display.br...
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D JAYAKUMAR
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speaker not working

sir,
i have brough Sony ericsion W910i on 23 06 08 at Wave tel velachery, ch 31.

after three month i face problem with cell and approch the wavetell on manager Mr rajkumar on 14 09 08, he told that speaker need replcement it will take hardly one week time and taken cell for srvice and asked me to come and collect the cell next sunday (21 09 08 ).

when i contact him through phone on 21 09 08 he told me...
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