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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 387

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G
girish
from Bengaluru, Karnataka
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service centre

I have given my sony ericsson handset w660i model for repair to the Sony certified service centre in Bangalore located in Jayanagar. It was given on 31.10.2008 and was told that it will be ready in two days. Now it is 3 weeks since but still not over. They informed me in between that it is ready and may be collected. But when i go there, the handset is handed over to me and asked me to check it up...but i found that it was not repaired and...
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rajeev gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mishandling during warrenty service repair

dear sir
last year i purchased Sony digital camera dsw 35, which slipped from my hand couple of week back. due to which its flash only was /out of function/not working rest was functioning well in all modes video as well as still. I handed over the camera on Sony service cent re dayanand vihar. when i handed over the camera, Sony representative itself checked it it was o.k (able to capture the photograph and all function except the...
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Dinesh Kumar J
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD display problem

Hi,
I had purchsed a Sony Ericsson W580i phone around 1 year back at UniverCell Mobile phone at Jayanagar bangalore and after 6 months the phone started giving display problem (i.e. the LCD started showing lines and after few days it stopped displaying completely) and when I went to the SONY authorized service centre name: ASCENTEL, Commercial Street, Bangalore. Ph:[protected]/44 they told its becuase of the sweat the water could...
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C
Chaarudutt Motta
from Mumbai, Maharashtra
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phone problem

my sony ericsson w910i phone is getting restarted again and again.. i am facing this roblem since long...
what can i do to avoidthis problem.. please help and revert asap.....
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Anju Saseendran
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Touch Screen not working

I just love Sony Ericsson...tats y i thot of buying Sony ericsson w960i...bt it totally disappointed me as nw its touch screen s nt at al wrkng...i've tried many times by switchng it on and off, scratcng in its touch screen bt al in vain...nw d phone s a total useless...n as it was purchased frm UK, no warranty can be claimed frm india...cd smeone suggest me a solution...? :((...
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chandra sekhar gajula
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Video quality

I have purchased sony KV-HP213M93 on October 28, 2007. After instaling the TV, I noticed that the picture is shaking and I felt so upset. Immediately, I called Reliance Digital Store where I was purchased the TV. They replied me that they will come in 48 hours, but it has been 1 month no body looked into my problem....
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Y
yang
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATED

SONY ERCISSON SERVICE CENTRE MARATHAHALLI, BANGALORE:

I have submitted my W850 4 months back and have not got it yet. They have been saying "waiting for display to come" from past 4 months. I really wonder why it takes 4 months to reach display in bangalore, a metro city.
The service centre people are being very irresponsible & seem like there business is cheating & nothing else.
The servicing...
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S
Sachchidanand
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Malfunctionaing at Sony Ericson Service centre Bangalore

Hi,
I had given my sony ericson w580i for the service where i had a problem with sim holder.
These service centre guys kept my mobile for more than 20 days and didnt even touched it, returned back without resolving and took Rs - 150 as handling chanrges. When i given to the local service it was a minor problem and can be solved in couple of hours.

This kind of worst activities are carried out in Bangalore.br...
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Sanjay Thakur
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free gift (DVD Player) not yet received since last 6 months

TO WHOMSOEVER IT MAY CONCERN:

I have taken an LG air conditioner from Sony Mony Borivali East shop on 19-April-2008. As it was LG's 11th anniversary in India, they had a scheme of giving away free gifts with any LG product purchase. After scratching the scratch card, an LG DVD player (model no. DV257) was written on it. I showed it to the sales preson (Mr. Atul) there. He told me to hand over the scratch card to him and...
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R
ramana
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

k530i problems

i bought k530i sonyericsson phone just 6 months back...it gives somany problems...like
1. some time it won't read the memory card
2.USB is not working properly
3. some times it says playback mode failed...
if i ask customer care people they say that restart and it works fine...where we can go...if they won't support?...
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Julia Mohapatra Patwardhan
from Pune, Maharashtra
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Faulty Cell Phone K530i

I purchased a Sony Ericsson K530i handset on 19th Dec 2007 for Rs.9200/-.
2. Within two months of purchase, i.e., in February/March itself the set started to give trouble. The main problem being that from time to time the handset would not get charged. Since I have owned two Sony handsets before buying this set, which had exactly the same problem which would usually get sorted out on its own, I put it down to some kind of temporary...
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Bandi Penchalaiah
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Authorized Service Centre in HSR Layout, Bangalore

I bought a sony ericsson handset (w850i), and within 6months itself its display is gone. Last time when i gave it to the service centre in HSR, they took 2 months to give it back to me. I was informed that the display has gone and its taking time for them to bring it from Chennai.Ater 2 months i am facing the same problem. very worse, the so called authorized service centre guys in HSR Layout Bangalore keep telling me that it would take another...
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manoj kumar
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile going to dead condition,i am using 15 days from date of purchase.

Deer Sir/Madam
i m manoj, i purched my mobile on 18aug08 from allahabad.my mobile detail is

company name -sony ericsson
model no-W380i.
date of purchase[protected]
IMEI no - [protected]

after 5 days from date of purchase my mobile gone dead.that time i deposited my mobile in sony ericsson service center in patel nagar delhi.after few days i got my mobile after ten days in working...
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Soumendra Kr.Kar
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subsidy Password

Dear Sir/Madam,
I have Soni Ericsson J100i Mobile with Airtel Connection.1 years Subscription Period has end and recharge for one year validity.Now I want to Change Another Sim Card in this Hand Set. So Please send me the subsidy password of my phone.Sothat i used another SIM in my phone. Its IMEI no is:[protected]
S/N:[protected] ; Sim No.-GID-A[protected] ; Phone No. [protected]...
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Hi,
My sony ericsson mobile phone display has been broken. I gave it to the sony ericsson service center which is in Roop Nagar for repairing on 26 Oct 2008. On 13 Nov, I called them up asking if the phone has been repaired or not. They told me that it can't be repaired and there is some problem with the board.
My phone is in warranty and if there is a problem with the board, then it should be replaced. But I am highly...
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S Sridharan
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card is not reading

i purchased s mobile phone Sony Ericsson K530i on 29/02/2008.
On 3-11-08 the phone is not usable. it says insert sim card.
I took it to authorised serveice centre Accel Front line limited in chennai greams road and gave it for serveice. They said board has to be replaced and it is under warranty. they said in one weeks time it will get ready. till date it is not ready. bad serveice. it is difficult to be without a mobile communicationbr...
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Praveen Das
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery of P1i - Customer Care - PATHETIC

There is a problem with sony Ericsson P1i Phone Charging.

The Power cord is properly fitted and the phone starts charging. But after 1 mins or so, the phone starts blinking on its own, the Phone locking symbol starts blinking, the phone charging stops. Then when the socket is again touched, the phone again starts
charging. Then after 1 -2 mins, the phone stops charging.

I switch off the phone completely,...
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SUDEEP SINGH
from New Delhi, Delhi
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Pathetic Customer Service

Hi
An Interesting marriage of Sony Ericsson amd Salora is good enough to ensure that its mobile phone cutomers in India go through the worst kind of customer support harassment.

I gave my phone(W910i) to Salora (complaint ID-SES08BR225810 dt 11/09), who keep it for a month and half and then return a DEAD PHONE to me (complaint ID SES08BR227858). The returned set then dies again with in 24 hours(however they are on...
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Santhosh
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I lost my mobile

I have lost my mobile during morning 09.09.08.I am Staying at Pune. If any one find my mobile please inform to my mail id [protected]@rediffmail.com

Make: Sony Ericsson
IMEI No.:[protected]
Phone model: K530i...
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Anand Arvind Joshi
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Diwali offer by their Authorised dealer

I have purchase one Mini Hi Fi component system ( MHC-GZR5D ) of Sony on 3rd October 2008 from the Sony dealer ( Popular Radio & T.V. centre, 10 Sai Kunj, Sai Park, Opp.Gurudev Hotel, Kalyan ( W ). That time there was offer of Lucky draw coupon . Which should activated through SMS within the specified period upto 2nd November2008. The dealer did not given me the Lucky draw coupon as It was not available . He assure me that he will give...
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