Sony India Complaints & Reviews

Hi Sony ericsson Team,

I’m Hitesh Pande, a customer of your esteemed Phone Sony K850i which I bought from Lifestyle Hyderabad on Jan 26 2008(IMEI no: HPM-62) .I had a small problem with my hands free and since it is under warranty, I gave it your service centre at Secundrabad (Salora international Limited)on 5th Septemeber. They informed that it would take 7-8 working days and I was ok with it. When I went after 7 days,...

I have changed my mobile sony phone w200i mother board atleast 7 times and 8 times speaker, but not working still working properly, i have requst to company to give me new piece, but no reply ang ignoring too..

as i have not yet received my mobile from service centre, as it is only 6month for purchasing the mobile..

as i have also rqusted company that if my phone will do after warranty, then it is gone for ever,...

Sir/ Madam,
I have bought a new SE W660i mobile. and in 2 weeks i faced the typical SE mobile problem, the "Liquid damage problem". Fed up with the local service center at Vadapalani, Chennai in getting my old W810i serviced, i approached Salora, Nungambakkam, Chennai. They said they will service it out of warranty as it is a liquid problem and allotted the job no SES08CHE16966 on[protected]. They promised me to give back...

Hello,
I had given my Sony Ericsson W580i mobile for servicing on 5th August 2008 (Call ID:- MUA-SE-643111-CP) at Sony Ericsson's Authorised Service Centre-
ACCEL FRONTLINE LTD.
MUA Mumbai Andheri
2 & 3, Sagar Tech Plaza- (E), B Wing
Mumbai, Maharashtra
My Mobile is not repaired till date. Everytime they gives new excuses & when I asked for the confirm date to get my phone each time...

I HAVE A PHONE SONY K 750i IN 2007.
HOW TO RESTRICT ALL OUT GOING CALLS?
PLEASE TELL ME PASS WARD or ANY OTHER...

R"PECTED sirs/m'am, I will wait for saturday. If you will not give any reply then i have to take some very serious steps aganist you and your company too. And by the way if you don't have stock, this is not my problem it's yours I HAVE DONE ALL REQUEST AGANIST YOU, BT NO REPLY FROM SAMSUNGJI ALSO, , so PLEZ HAVE A NEW MOBILE INSTRUMENT WITTIN SATURDAY..If no reply then i will case file on you and it have a very serious...

I am Mayur Muthe, using Sony Ericsson handset. On 6th march 08 I purchased K550i and using that regularly. On 11th of Aug 08 I faced one problem in that handset (K550i), was showing insert sim continuously so I took it to one dealer as your service stations timing are not comfortable (Sat- Sun Off, Other days- 10am to 6.0pm.) any professional or person doing private service can not reach your service station Unless otherwise he would have...

respected sir,
i Mr.jayraj A Dulange having Sony Erison Model No.s500i had given my handset for repair defect in handset on 19/8/2008, but till date i am not given prorer answer as to what is the problem .i am repeatedly making calls daily, i am only told yet the handset is not done proper.
its my earnest request pls solve my problem or else i have to take legal action against the same

token no-24 dated 19/8/2008br...

THIS IS NOT A COMPLAINT.THIS IS ONLY TO REQUEST YOU THAT I HAVE A SONY HANDYCAM (MODEL NO. DCR HC-42E) FROM MARCH 2005.BUT UNFORTUNATELY, THE LCD GOT DAMAGED WHICH I HAVE GIVEN TO A SONY SERVICE CENTRE, (AT 32 HAZRA ROAD, KOLKATA700029) FOR REPAIRS.SINCE THE GUARANTEE PERIOD WAS FOR THREE YEARS AND I HAVE NOT TAKEN THE FACILITY IN THAT TIME, SO I WANT TO KNOW WHETHER I CAN OPT FOR THE GUARANTEE FACILITY NOW.THEREBY I REQUEST YOU TO WAVE THE...

Hello,
For last one month, I am suffering from WORST quality of Sony service centre and the callousness & robot type attitude of their call centre ladies..This has all forced me to present my case through this email communication so that appropriate authority could take action on it…if not, I would explore other third party options….Otherwise I am still hopeful Sony service management team is sensitive enough to...

From,
Dr.J.Jesudoss,
No.10, Lurdu Nagar, 7th street,
First cross,
K.Pudur,
Madurai – 625 007.
Tamilnadu.
Email ID – [protected]@rediffmail.com
Mobile Number –[protected].

To,
Consumer Care Official,



Sir,
I am having Sony Ericssion mobile model– K850i, purchased from Madurai, Tamilnadu on...

I had purchase Sony Ericsson phone model no. W5801 dated July 4, 2008 from Orange Tele Services, Lajpat Nagar II, New Delhi 24. After one month it started giving me problem - low battery back up, buttons not working properly, not able to receive calls and text messsage not appearing properly on the screen. When i went to the shop from where i bought it the person was extremely rude he told me to go to the service station directly and get...

i have baught sony erickson mobile 2 years ago
m 600 i
it has now problem of automatic swirch off and restart when i go to service senter they say to me that its display is not in good condition so u need to change it then i change it but after change it service senter man say to me that i[censored] take a bill then u dont have any warrnty or gurantee but i[censored] dont want to take a bill then u may got it still 10 days so dont offer to...

Sir Ihave lost my mobile can I trace where it is and get the mobile back...

sir/madam,
My name is Dr.Vikash Kumar Bhojasiya.I had given my camera for servicing for a flash problem in my cybershot DSCW50 on 18/08/2008.The log information no is[protected].BUt after getting a telephone call( on 19/08/2008) regarding the charges to repair it which was about 2220/-, i refused to work it out and asked them to return to me.I got the reply that i shall take back my camera next day as they have to send it to the service...

purchased a Sony ericsson C-902 mobile handset from your authorised dealer SALE POINT, Shubam Mkt Complex Ram Mandir Square, Bhubaneswar on 03/08/08 with invoice no - 897. but after 3 days i faced problem of over heating and the camera lens cover light not getting off after closing the lens cover. that light was on even when i switched off the phone.

As I was not in bhubaneswar for 1 month and in joda where there was no service...

i have lost my sony ericsson k550i mobile on 10th june 2008. so the company plz help me to trace the mobile with the help of IMEI no....

Dear Sir, I am using our Airtel sim Hand set Sony Ericsson K750i past 10 months.now i am facing one new problem to me its display's NO ACCESS TO NETWORK. SO Kindly guide to for problem soultion my hand set was underwarranty i replaced new main PCB also but problem could not solve. so kindly support me to solution.my cell no:-[protected] Note : - now call to this no:- [protected]
or reply this e-mail id
thanking you,...

Hello,

I had purchased a sony Ericsson mobile whose model is W350i on 01-July-2008. This is new model of sony ericsson mobile.
I am facing a lot of problem as it's quality is very bad.
I don't know why sony Ericsson had not tested it properly before throwing it in market.
My mobile (Sony Ericsson W350i) has stopped loudspeakers from playing the sound and ring tones. I could not hear if someone...

My cellphone of model Z530i, make 06w23, IMEI No [protected] is under repair from july 10th, 2008 at 2, Ripon Street, Kolkata 700016, India. Since then, whenever I am going to ask the status of my phone, customer service representatives are kepping on taking time from 15 days to 1 month, 1 month to 1 and half month and so on. Now they are advising me to buy a new phone. It was liquid damage and in anticipation of repair as because they...