Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 394

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
ginni
from Delhi, Delhi
Report
Copy

service centers lying

respected sir/madam,

i gave my fone for repair at SURI TELECOM, 445/55 WEST GURU ANGAD NAGAR, GURUDWARA ROAD, LAXMI NAGAR, DELHI-92.

you people have kept my fone from last 1.5 month. from the last 1.5 month you people are misguiding me a lot. each time i go to collect my fone, you say 1 more week. i dont know what the hell services are you providing. my fone is in the warranty period and still i am not...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
S
Saurabh Kumar Nim
from New Delhi, Delhi
Report
Copy

Poor customer service and technical service

I bought a sony LCD TV of the model 32S series in March 2008. To my surprise, the TV stopped working last week just after use of 3 months and its been more than a week that Sony people have taken the TV from my home and have not returned it yet and they are again and again making fake promises of fixing it in a day or two.

Latest stunt being that they said that the part which is faulty has been oredred and it will come from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sasi kumar
from Mumbai, Maharashtra
Report
Copy

Problem with the Service center in bangalore

sasi kumar from bangalore
i have taken my mobile to the service centre for sony ericsson.they checked it out and told me its mother board problem and it will take 40 days for replacing that.see i have bought it in mobile store on jan2008 the very next month i had software problem in my mobile then i got the software updated again for the next month i had problem in the data which got erased automatically then i took it to the service...
Helpful
Be the first one to find this review helpful
Found this helpful?
13 Comments
Report
Copy
D
DEEPAK LAVANIYA
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS ARE BARRED

HELLO SIR /MADAM


THIS IS MY 2ND MAIL BUT I HAVE NO RECEIVED ANY CALL AND MASSAGE FROM VODAFONE .MY PROBLEM IS SMS NOT SEND IN ANY MOBILE PHONE, GPRS IS NOT, ALL SMS ARE BARRED. LAST DAY I WENT TO UR VODAFONE OFFICE, SADAR BAZAR, AGRA.
UR ALL RECEIPNIST NOT WORK PROPERLY THEY ONLY LAUGH ONLY IN COSTOMER .I THINK UR VODAFONE MEMBERS ARE HAVE VERY BAD MANNERS.SO I GOING TO CONSUMER COURT BECAUSE UR VODAFONE...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
Siddharth
from Bengaluru, Karnataka
Report
Copy

No Proper Service

I just purchased my new cell phone a month back. Its model is W580i. Now the sounds in the system are gettin struck up. I gave it to a authorised service center. They said that they had corrected the problem but still i get the same problem once again. Can I appeal for a replacement of the product since i have a full year s warranty remaining. Please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
C
Chitra
from Delhi, Delhi
Report
Copy

display error

i m your cusotmer sony ericsson k550i i purchased this handset from one of your outlet satyam telecom(jayanti bazar jaipur rajasthan) in the month 07 july 2007, i m facing the problem about "WHITE SCREEN" and complained for the same 6 times in last 4 months at ur service center situated at jayanti bazar(jaipur rajasthan) they always kept this handset for more than 15 days and last time i submited this on 16the june 2008 and i received...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amit kumar sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting solution of my problem

hello sir
i m amit kr. sharma
i bought asony ericsson cell phone before 5 months. now the hands free of my phone is not working properly from last 2 months, so i want to the sony ericsson serice center but they told me that we don't have accessories now so ask about this later. then after i asked him four times during last month, vut again and again the ans. was same
they were saying that we r not getting the accerssories...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod Chopra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair of K750i

I got my K750i in Oct 2006. It functioned very well till last week. The battery charge would last up to3 days. Since it stopped charging, I took it to the Sony Ericsson repair centre in D13/4 Okhla II, New Delhi because the repair centre at Galleria, Gurgaon refused to repair it!

At Okhla, I signed the register at 2:30pm but **my phone was not looked at till 4:00pm!** At 4:01pm, Complaint ID SES08BR221909 was recorded...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Seema B
from Mumbai, Maharashtra
Report
Copy

INEFFICIENT SERVICE CENTER

To whomever it may concern,

I have visited the sony ericsson serivce center(NEAR YMCA, LINK RD, ANDHERI WEST, PHONE:2671 3893, complaint id 11400, date visited 7th july, 2008. name of staff handling case: SHILPA) for a total of 5times in the last 3months due to some or the other problem, eg. call drops etc, phone hanging, buzzin noise, and numerous other problems. My phone is in the warranty period. It is extremely...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
arjun krishnna
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad experience at Salora (sony ericsson service center)

I visited sony Ericsson service center "SALORA" at chennai, nungambakkam, to change the outer panel cover for my mobil. Salora service people where not interested in attending the costomers, they say i have to give the mobil for a day to change the panel. When i asked why one day to change the panel the reply was no service people, I told them give me the panel i will change, then the reply was no time to take panel from...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
sandesh waghmare
from Darwha, Maharashtra
Report
Copy

v poor service in rashi peripheral in nagpur city

i purchase a sony dvd writter from retailer in nagpur city, after purchase i face many problem in dvd writter, i go to service center in rashi peripherals for service, after 15 days he give a new dvd r/w . but also same problem in this dvd writter (read & write) . agian i go to service center so he reapiared and give to me 25 days, after 7 days again problem in this dvd writter so i go to service center but he say is cant reapaird...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Srikanth
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating to customers by the name of "Sony" brand

Hi, this is a big shame to Sony distributors, some of the Sony showroom owners are selling out certain Sony Accessories without a bill and selling out for huge profits(3 to 5 times higher then MRP). This is what i experienced in the Sony World showroom which is in Rajajinagar 2nd block, Bangalore, India. This reflects there bad tricks against the customer. Please some one take a serious action against this People who even have a caliber to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
G.Srininvas
from Chennai, Tamil Nadu
Report
Copy

Theft of mobile

Dear Sir,
I have lost my Sony Ericsson W700I Titanium Gold mobile on 02-07-08 purchased on 25-06-08. At my work place. Please do the needful to find my mobile and let me know do I want to help you anymore on this. I have mentioned my mobile complete details below please find it.
Name: G.Srinivas
Address:-Metric Consultancy ltd.91, Florida Estate, Keshavnagar, Mundhwa, Pune-411036.
Phone +[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
T.SHANMUGA SUNDARAM
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NETWORK PROBLEM

Dear All,

MOBILE MODEL : SONY ERICSSON K220i
[protected]

With ref to sub, i have purchased the Sony ericsson mbile model no.K220i on 13/01/2008 with Wave Tel communication in chennai . From feb onwards my mobile was not working properly. I am getting problem of " EMERGENCY CALLS ONLY " often due to improper function of network accepting/receiving signals with my mobile.

by...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Andrajula Sreenivasulu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile theft & he track the contacts numbers he misusing

Dear Airtel,

My naem is A.Sreenivasulu, My mobile no. [protected], someone was theft my mobile and he track the my contacts numbers from sim and phone (sonyericsson W810i), he called up to them and talking with rubbish language, please help me.

it was theft on 4th jul 2008 eveining at between 4:00 pm to 4:30 pm, please block my phone, eventhough i got new sim from airtel at ameerpet office, but he is using....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhir
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Service

I have a problem with my phone M600i. I called the Sony Ericsson call Centre to find out the Service Centres in Pune which could repair the phone. They gave me around 5 Tel nos. to call and beleive it or not none were working. When I asked them why they were giving me incorrect information I was told that this is the best they can do. I am now stuck as it seems Sony Ericsson in Pune is not cntactabale.

If anyone can help in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Andrajula Sreenivasulu
from Mumbai, Maharashtra
Report
Copy

someone theft my mobile and he track my contacts numbers and calling to them

Dear Airtel,

I was purchased your Airtel on Oct, 2007 in Hyd. some one stolen my mobile in 4th Jul 2008, and he track the my phone and sim contacts and he calling through my number and my mobile upto 7th Jul, 2008 morning. I was applied new sim in 5th jul at ameerpet customer care center but your people not ativated it, 7th afternoon it was ativated.

I HAVE PUT COMPLAINT IN S R NAGAR, HYD. POLICE STATION,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Andrajula Sreenivasulu
from Mumbai, Maharashtra
Report
Copy

Mobile Theft & he track my contacts numbers & he is talking rubbish woards with them.

Respected Sir/Madam,

I am Andrajula Sreenivasulu working in Amstech Solutions Pvt. Ltd. Hyderabad. I am staying in BK Guda, SR Nagar, Hyd. on 4th Jun, Someone stolen my mobile while travelling in the bus. My brother (A.Prem Kumar) was purchased this mobile in 10th Sep. 2007 in NANDI CELL WORLD, NANDYAL(KURNOOL dist) for an amount of Rs. 10.800. I was stored my personal & office numbers in Mobile Phone Book....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Monika
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Sony Ericsson service center

I had a Sony erricson mobile phone K790i.
I was not able to switch it on because of some problems .
I thought of getting it repaired at SE service center located at Cunnigham road, Bangalore but i was not knowing they people are fraud, sitting there to cheat the customers and making money rather than giving genuine services .
What they did is they said coem in2 days, when i call them after 2 days they said the component...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aryabartta Sahu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Mobile Stores in New Delhi

Hello,

I purchased a new sony ericsson K550i mobile from "SOVEENA MOBILE ZONE, 6-8/1, Green Park, New Delhi, 110016 " on date 29-Jun-2008 with invoice No:10872 and it cost me Rs 7100.00.

It was supposed to be new, but unfortunately it was a used mobile. At time of purchasing he opened the new set and shown to me.

When I connected this mobile to computer, I got some back contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy