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Updated: Jul 10, 2024
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K
KR Rajendran
from Bengaluru, Karnataka
Sep 11, 2008
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Have to carry the TV to the dealer who supplied a defective set

KR Rajendran, Kanakam (Madambillyl)
Cheranalloore.P.O Koovappady
PIN 683544
Telephone:[protected]/[protected]

To: Ms Shraddha, Manager [protected]
Customer-Care, SONY India
Fax:[protected]
Sub: How deceptive a brand can be!
Dear Ms Shraddha
For the last 20 years I am a SONY brand addict for electronics items. I have a 20 years TV, a walkman, a CD player etc.,...
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S
shahina jawaid
from Mumbai, Maharashtra
Sep 11, 2008
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issuance of duplicate bill

i was denied duplicate bill for the second time by the mobile shop.actually i lost both my original and duplicate bill. can't i get duplicate bill for the 2nd time.

kindly suggest on this. also let me know the indian law regarding issuance of duplicate bills....
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W
Wasim Shahzad
Sep 10, 2008
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Service center problems

I had bought on sony Ericsson P1i in sep07. In august 08 its Jog dialer, back key, Touchscreen stopped functioning.
I took the phone to the service centre on 23rd august and phone was inspected and submitted by Service centre employee and told me to call on monday 25/08/08.

I made a call and was told that touch screen is out of stock and give us a call on Wednesday. Again same story was repeated on that day as well....
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P
Pradeep Shyam
from Noida, Uttar Pradesh
Sep 9, 2008
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Poor TV Service

I had Service my Sony TV from your ACE Electronics Service center Rajouri Garden on 24/08/08, but my TV is not working after there Service, I had complaints about my TV also from last Saturday but they are not ready to solve this problem, plz chk this problem otherwise I have to go to Consumer Forum court against your Service center. My Contact no. is [protected]....
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R
Rajendra Prasad Yadav
from Noida, Uttar Pradesh
Sep 5, 2008
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handset not working

Hi
MY brother purchased sony ericsson model no. K530i phone on 5-january-2008 for Rs.8350, whose EMI number is [protected] .This phone is not working properly and is right now in guarantee period, so I want the company to repair it urgently as I am facing problem due to it. I live in jaipur so i went to its serivice centre in jaipur i.e. Telesys 301, anand chamber, baba harishchand marg, jaipur on 30-august-2008. They refused to...
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D
dinesh.prajapati
from Melur, Tamil Nadu
Sep 4, 2008
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service of service center

i have purchase new k790i mobile date of 25-7.but this mobile is ded after 1 week.so my mobile put in sony services center in ANAND, KAVITA SHOPING CENTRE .and hi sayas before 15 days but today 1 month and my mobile not recived.so plese my problem solevd fast either i will complain in custemer court. and riplay fast my mobile number is [protected]...
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P
Prashant Dwivedi
from Udaipur, Rajasthan
Sep 3, 2008
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long delay in service & not giving proper response

To, Date:03/09/08
The Head
Consumer Court


Sub: Complaint against SonyEricsson


Sir,

Myself Prashant Dwivedi working in Larsen & Toubro Limited.

I had purchased a mobile Model no w580i of Sony Ericsson from Ganpati Mobile, shop no G-17-18 Sri Ram tower, Ashok Marg, Lucknow on 17 Sep 07.of Rupees Thirteen thousand & fourty two only. (Rs13,...
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Y
YAHYA HAROON
from New Delhi, Delhi
Sep 2, 2008
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complaint against faults in mobile set (k850i) and asking for compensation + swapping with new mobile set.

To
The Nodal officer
Sony Ericsson Ltd.
New Delhi

Date: - Sep - 3rd- 2008

Subject: - complaint against faults in mobile set (k850i) and asking for compensation + swapping with new mobile set.

Sir,

I was the loyal customer of Sony Ericsson, purchased a mobile set (Sony Ericsson k850i) from THE MOBILE STORE, invoice number DEL/01070/00001/8930, dated[protected].br...
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R
R. L.Pawar
Sep 1, 2008
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0501-Can't power on phone is dead.

I have the sony ericsson mobile phone Z550I. It is in the warranty period now.
I contact with the service center at baroda on 9th August. at the following address.
Service Center's Address:
Company Name : Technics Services
Address : 202, Yogiraj Complex,
45, Nutan Bharat Society,
Alkapuri, BARODA.
Telephone No.[protected]/6643088.

I submitt my phone on 9th August.08.But...
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N
naveen
from Mumbai, Maharashtra
Sep 1, 2008
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bad service

i have a sony ericssion w550i mobile. it has worked properly for about one and half year, suddenly it was switched off.i took that mobile to the nearst SONY ERICSSIO CERTIFIED SERVICE CENTER, named "SONY ZONE" AT z.p. center, KHAMMAM.
The fellow took my mobile after 30 day returned, saying that it wil not work any more.
i brought it for 11000 rs. so kindly take action against him.
the people link him will damage...
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A
Arpit Mehrotra
from Sikar, Rajasthan
Aug 29, 2008
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Service Center not doing their job properly

To,
Sony Ericsson Team,
Dear Sir,
I have purchased a walkman series phone W710i, its IMEI No.[protected], from a authorised dealer (Digital Mobile Collection, Allahabad, Registration ID is UPTT-AD0398967 dt-1-04-06 & invoice no. 1601) purchased on 18-09-07, the handset is creating a problem i.e. it gets automatically turn off after a while, and i went to the service centre, in existing Civil Lines, Allahabad-Uttar...
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H
Hubert Chiphang
from Chennai, Tamil Nadu
Aug 29, 2008
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Defective W830i phone

This is in regards to the mobile phone model W830i, IMEI # [protected], which i had purchased on 2nd of August 2007 @ Rs 16100. Purchasing an expensive model, i thought i would get the value of the money spent. But i was in for a shock, not even a year and it started giving me problems. I took it to the servicing center, they said that the issue was with the software.It worked fine for a month or so, later it started giving me problems...
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V
vishal syal
from Mumbai, Maharashtra
Aug 26, 2008
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regarding retailer

Hello,

I visited to Sony erricson retailer B.M telecom & other is some satisfacory store. But i m shocked to see that their behaiviour is so rude & they dont know how to handle the customer though i was very geniune customer. Actully phone keypad got damaged & when last time i replaced my set from their they said sir there is no requirement of bill we will give you slip in future you can use this slip as bill &...
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S
sheetal vishram patil
from Bengaluru, Karnataka
Aug 26, 2008
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Bad service provided by Sony Ericsson....

Sir,
I have lost my mobile and i have filed a complaint/FIR regarding it in the police station. I want to block the mobile so that no one else can misuse it and blocking the mobile can also help me to trace the thief out if company co-operates to do so..but the service person did not help me in any way...so i am strongly disappointed.
His response was "We do not provide this service now, previously it was present. on...
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Q
Qubad Shaikh
from Pune, Maharashtra
Aug 25, 2008
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no customer service

My ref no.with sony ericson is SE7145534
My ref no with Accel Frontline is MUA-SE-645769-CP

This is in regard with my handset W580i which i bought on[protected].

My complain was when i was doing file transfer to my PC the handset got hang & switched of
after that the H/S never switched on, secondly the volume is verylow(from the begning itself)
since it is a walkman series phone. I submitted...
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S
Saurabh
from Lucknow, Uttar Pradesh
Aug 23, 2008
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POOR/WORST CUSTOMER SERVICE FROM SONY

Dear Sir/Mam,

I am following up with the SONY company

Sony India Registered OfficeNORTH

New Delhi
A - 31, Mohan Co-operative Industrial Estate, Mathura Road
New Delhi - 110044
Ph No : 66006600
Fax No : 26959141


from last one month for repair of Sony CD Player. From last two weeks some engineer calls from Sony company on very monday and say...
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S
Saurabh Gupta
from Delhi, Delhi
Aug 20, 2008
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W830i - (Earspeaker problem) Incoming Sound during call

Hi,

I purchased a new sony ericsson cell phone (Model No. W830i ) on 6-07-08 from Paul Communication, Karol Bagh. New Delhi - 110005. IMEI Number is [protected].

Afet only 5-10 days the below problem got started.
Whenever I dial any number I can only talk for few seconds and after that it becomes blank and i cant hear the voice of person from the other side while talkng whereas the person from other...
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S
sambasivam
from Hyderabad, Telangana
Aug 20, 2008
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Phone became corrupt

My phone is just 9 months old. Suddenly i got a message as corrupt. I rebooted the mobile for 3-4 times. all the phone memory contacts got lost. I am really shocked. also my mobile became very slow. I spent 22k for this mobile all got into vain now. So kindly check out the service for sony ericsson before going for the mobile....
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S
Saurabh Srivastava
Aug 19, 2008
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Sony Ericsson Mobile Complaint

8 months back i purchase a Sony Ericsson mobile phone(Model No.: K790i) of RS12000, from last 2 months i am facing couple of peoblems with the hand set but the service station workers are telling me that they dont have the parts available with them, and for this i marked the mail also to the company ID but no genuine reply from their side...pls help me.....
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K
Kamal Kishore S
from Aurangabad, Maharashtra
Aug 19, 2008
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About My P1i Mobile

Model: SONY ERICSSON P1i

Issue: The jog dial of my P1i was slipping

Date Submitted: July 19th 2008 at DM telesystems an authorized service partner of TVS E service centre at Ghatkopar, Mumbai.

WO no: SE08-A[protected]

Waited for about 2:30 Min so submit the mobile. They told that PCB needs to be changed.

Collected the Mobile back on 30th July 2008 at around 5:45 PM,...
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