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Updated: Jul 10, 2024
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Sony India reviews & complaints page 396

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P
Patrick K
from Madurai, Tamil Nadu
May 28, 2008
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Blue tooth defective

I gave my blue tooth for replacement as the new one purchased failed within the warranty period (6 months) . The service centre Accel which is the authorized service centre for these products have unable to replace till date.

Complaint Number :SFI-SE-535037-CP dated 17-05-08 time 12.08pm

Ever since I have been following up with the company there has been no proper response. I have always been given answers that...
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Kanta K. Pande
from Delhi, Delhi
May 28, 2008
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Defective

From K. K. Pande
Type-III/67, TFRI Colony
Mandla Road, Jabalpur.

Sonyindia.[protected]@ap.sony.com


Subject: Complaint of your product purchased by me from M/s. Imperial Radios, Gwalior.
Reference: M/s. Imperial Radios, Gwalior's Challan/ Bill No.1017 dated 16.01.2008.

I have bought a Sony Hi Fi Model No. HCR A-250 Sr. No. 6105558 from Imperial Radios, Gwalior on...
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RAKESH PATAHNIA
from Gurgaon, Haryana
May 26, 2008
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DVD NOT WORKING SINCE DATE OF PURCHASED

I HAVE PURCHASED SONY MINI HI-FI MUSIC SYSTEM MODEL MHC GNZ8D[protected] FROM M/S KAPILA ELECRONICS JANAK PURI N.D. SINCE THE PURCHASED, ITS DVD PLAYER(LENSE+MOTOR)NOT WORKING WHILE IT WAS REPAIRED & REPLACED BYAUTHORISED SERVICE CENTRE M/S ACE RAJOURI GDN.NOW IAM VERY SAD TO BUY THE SONY PRODUCT. PL. RECTIFY MY PROBLEM TO TO RESTORE MY TRUST ON SONY PRODUCTS....
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A
Anjan kumar Reddy
from Hyderabad, Telangana
May 25, 2008
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I had lost my mobile phone

Sir, I had lost my new sony erricson mobile phone W580i on 25/05/2008 at about 1100 hrs, the phone details are as below

I --- [protected]
B --- 080693
C --- 0108w014

So i request sir you sir that whether any Vodafone/Hutch sim is activated on this above said IMEI no.
If there is any information regarding to this complaint pls mail me.
Thank yu sir...
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V
vinod p kathiyawadi
from Vasai-Virar, Maharashtra
May 25, 2008
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Loan not approved at the time of purchasing Sony cybershot camera at vijaysales

Whenever I think to purchase some electronic item, Bajaj finance is my big problem and break my dream of purchase electronic iterm because every time I don't know by what reason they reject my loan verification. I am graphic designer, having good salary, also I have paid 2 times loan from citi finance and having good record of paying loan back. on 25th May 2008 I want to purchase sont cybershot camera from vijay sales but bajaj finance...
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AJAY
from Bengaluru, Karnataka
May 22, 2008
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Poor Service - Sony Ghaziabad

I bought a SONY Home Theatre from SOny World on May 18, 2008. Despite several reminders and phone calls NO personnel turned up for the Installation. After numerous followups, SOny India sends an so called technician with NO tools to install. After Five days of Struggle, mental agony and followups was the Home Theatre Installed. The technician installing the product had absolutely no knowledge of the system and had not given any information...
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Anant Pandit
from Indore, Madhya Pradesh
May 21, 2008
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Loss of Warranty Card

Hi

I was gifted a SE- W 580i phone some time back. I have lost the Warranty card.

Now the phone has some trouble and Sercive Centre isnt ready to rectify it. My IMEI No.[protected]-50.

From that no. am sure Sony can trace that its a genuine handset purchased from a genuine authorized shop rather than any other place.

Would be great if someone could help me get the warranty...
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R
Ranjani
from Shimla, Himachal Pradesh
May 21, 2008
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Complaint unresolved after one month and payment of money

I gave my Sony Cybershot W5 for repair at RMS Technologies Pvt Ltd, Bangalore service center of Sony India on 24 April in Jayanagar. The worst part is I have paid the money for the repair of the lens on 26 April and by the time i got it home it stuck again and I gave it back and am still to hear from them since 26 April. I have contacted Sony India, the centre and the regional office repeatedly everyday and been assured they will call back...
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P.MURALIDHARAN
May 17, 2008
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MOBILE DISPLAY FAILURE

I would like to infm that i hd purchased this sony ericsson mobile 02.05.07 and hd some problem in the main screen and I have given the mobile on 23rd April 2008 to Garage De Telecon / NO:10, 1ST FLOOR, DURAISAMY ROAD, T.NAGAR, CHENNAI - 17 for service vide JS.NO: 2976. and they hv promised that the problem will be rectified within a day or two.


inspite of repeated phone calls and visit to your office, untill...
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A
Avinash Kumar
from Gurgaon, Haryana
May 17, 2008
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service centre pro

Hi Sir,
I have submitted my mobile (w580i, the IEMI # is [protected]) on the dt 15th April. Sir around 33 days has been paased away but there r no any revert from him. According to him one more week he want to take to me. But sir i m in very big trouble due to my cell.Then pls sir i want to take my mobile.
According to sony ericsson customer care the part is not avalaible in his warehouse then why did not give me another...
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V
Venkateswara rao N
from Chennai, Tamil Nadu
May 17, 2008
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cell phone

Dear Sir,
This is in regard to the pathetice service by one of Sony ericsson service center ACCEL FRONT LINE LIMITED, Valluvar kottam high Road, Chennai, Tamil Nadu. And the problems I am facing since one and half month with them.

To begin with the series of the incidents I have bought Sony Ericcson Mobile series no W580i on 26/12/07.In the month of April, there was some problem with the camera as whenever...
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cherin lapashiya
from Mumbai, Maharashtra
May 14, 2008
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keypad problem

the left soft key was damaged by its own .
gave the phone to sony repair centre but it doesnt hav the required material from 2 months and many of the other mobiles of the same modle (w580i) are still in the service centre without any work done...
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parmeshwar iyer
from New Delhi, Delhi
May 14, 2008
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Non functioning

The system was bought in Baharin from Ashrafs W.L.L. on 19th May 2007, after clearly ascertaining the fact that service warranty/guarantee will be available in India.
To my dismay, the system has not functioned properly even for a day. I have been continuously going to your service centre Shri Amba Serviced Pvt. Ltd. Ghaziabad U.P. India right from day one. But, unfortunately every time I return back with the set with another set of...
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Y
YASH MADAN
May 12, 2008
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No Respond

I HAVE PURCHASED ONE SONY ERRICCSSON MOBILE FROM RPG CELL COM STORE IN PIMPRI, PUNE. AFTER 2 DAYS THERE IS A PROBLEM IN HANDSET, I WENT TO STORE BUT NOBODY IN STORE TO RESPOND FROM LAST 4 DAYS I M RUNNING DAILY MORNING AND EVENING BUT NO RESPOND & THEY HAVE ALSO CHARGED THE BLUETOOTH AMOUNT FROM ME.I WORKS IN AUTOMOTIVE INDUSTRY AS A R&D MANAGER AND I WILL MAKE SURE THAT NO BODY IN TATA MOTORS, MINDA GROUP, ENDURANCE GROUP, BAJAJ...
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S
Syed Raheel Hussain Hashmi
May 9, 2008
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TV is not performing

Eversince I bought the Sony LCD TV KLV 32V 300A I have face problem of distorted colours, diffrent colour fonts.

I made a formal complaint and the service personnel came and saw the TV .He even compared the TV with another one of the same model the difference was too much.He even took the pictures and vedio of both the TVs.Still I am waiting for reply as he says the process is long and I am waiting for their executives to come...
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M
Madhulika Singh
from Noida, Uttar Pradesh
May 9, 2008
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miscellineous

Hello

I bought a sony erricson mobile w580i on 07/05/2008 from HOTSPOTS retails limited.shop no 4, darshan toer, plot no, central market, vaidhali, ghaziabad..Whenever i make a call or recieve a call on my mobile i alwaus get an alert stating "ciphering is not provided by your operatoe.Insecure transmission", which i never got before when using other mobiles.

I am facing this issue from the day i bought...
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Byju C
from Thiruvananthapuram, Kerala
May 6, 2008
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Problem with Sony Ericsson K550i Model - Poor Customer Support

Sir,

The intention of the complaint is to make you all aware of the poor support I am receiving from the Sony Erricsson in respect of servicing my mobile during the warranty period. I would like to mention in your kind notice that it has become 2.5 months since I have given my mobile for servicing. Still I haven't received the mobile with the problem rectified. I have requested for a spare mobile for using during the...
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Prasad Sakpal
from Mumbai, Maharashtra
Apr 28, 2008
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Non receipt of mobile phone given for repairing even after 18 days

I had purchased a Sony Ericsson mobile phone, model K810i, in the month of July 2007 for Rs 16830/-.

I have given my Sony Ericsson K810i for repairing at Print Care Services (Sony Ericsson Service Centre) in Thane (W). I was informed that since the phone is in the warranty period, it would be sent to the company for the necessary repairs. I was also assured that I would get back my phone after 8-10 days.

So,...
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A
acchat jhunjhunwala
from Kolkata, West Bengal
Apr 26, 2008
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headset of w200i

I have not got my sony ericsson w200i headset from nearly 4 months.My headset was not working so i went to the service centre.There they told that my headset was in warranty period so they told that they would replace within 15 days.but more than 100 days have been passed i have not got my headset.I have complained to the delhi main sony ericsson centre 6 times but it went in vain.So i request you to talk some measures aginst the company....
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D
dhaval gandhi
from Hyderabad, Telangana
Apr 25, 2008
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bad behaviour of the p9 customer care shop

i am dhaval gandhi from surat, gujarat india. i boubht sony ericsoon w580i 2 months before.There was a problem in the body cover of the cell w580i and i went to customer care p9 and they gave me some time period so that it will get fixed within few days, i went to that duration and they give me another time for few days and i called them again and they said that they have fixed the cell phone, so they called me to receive the fone. but i...
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