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Sony India reviews & complaints page 399

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I have purchased a sony W-830i phone on 7th July'2007. This was my first sony phone, previously I was a loyal customer of Nokia. But the customer service that Nokia people gave me on having a fault with the phone made me go for another brand.

My sony ericsson phone model W830i was purchased from Neeru Enterprise, Noida (Invoice No. NE/07-08/0859). Two days back my mobile phone charger went dead. So I went to the service center "Neeru Enterprises" for getting it repaired/replaced today i.e 10th Feb 2008.

The lady on the counter saw the charger and said that I have to give the charger and they would be giving me a replacement within a months time. I asked her for a replacement charger so that I can charge my phone during the time they take to replace it. She denied it. I argued with her saying that how am I going to charge the phone. She said that she can do nothing about it.

Talking to the Manager "Surender Kr. Sharma" was also not of any help as he said that they are out of stock for CST-75 charger and that I should either go to the head office or try any other service centers. Upon saying that he is asking the customer to go and look out for the availability of the charger elsewhere rather than providing that service himself. He suggested that I should talk to the Company Sony Ericsson directly as he himself is unable to help.

Upon request with the sales guys, I was finally given a replacement charger.

Few questions to the very helpul Sony Ericsson Customer Service.

1. Why does replacement of a charger take a month(it should be done in matter of minutes)?How is sony ericsson expecting the customer to charge the phone while waiting for the replacement of the charger. The new charger costs around 600 Rs. Am I expected to buy a new charger to charge the phone while sony ericsson is taking its own sweet time to replace it?

2. Does sony wants people to purchase only low end phones, cause these chargers are easily avilable with the service center?Whereas chargers like CST-75 are out of stock (and I heard the manager saying that there are people waiting for it for more than 2 months). spent 16K on sony ericsson.. was it a mistake?

3. Why should the customer run around to the head office or to the other service center? Isn't it possible that the service center co-ordinates between themselves so that the customer is not given a run-around?

4. The manager says that I should contact the company. Isn't he the one representing the company? He should be made aware that he is the face of the company.

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vamsi

from Malkangiri, Chhattisgarh

sir
my mobile is sony ericsson k850i.it has key pad problem. i tried in vijayawada service center bu t they have no responce.sir pls send sony service center address in chenni.
thanku sir

madhu sudhan

from Chennai, Tamil Nadu

charger dead

amitbbb

from Noida, Uttar Pradesh

I am suffering from pain in a same situation where Neeru Enterprise have accepted my phone saying "mic needs to be replaced" but when I went them again, I got the answer "its not available and not sure about the new arrival". Before submitting my phone to them, the mic was working with some low voice but after retrieving the phone from them mic is not working at all. Now, the question is "if they know that the mic is not available in their store, then why did they asked to submit my phone?".

I am in a real pain as I don't have other option except to purchase a new phone but definitely other than SONYERICSSON. I am blaming the brand but of course defaulter is Neeru Enterprises, B-1/38, Sector 18, Noida, 201301 .

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Within 20days of buying the phone, i had a problem with the camera and instead of replacing the phone they replaced the camera. Again within 15days i hav a major problem with the phone. The phone keeps restarting and also whenever i switch off and switch on my phone all my data on the phone is lost.

The Instrument bought has value attached to it and which is hard earned. I dont have time to run everytime to the sony ericsson to get the problem rectified. The instrument has a fault and it needs to be replaced.

Looking forward for your cooperation,

Thanks & Regards,
Gurpreet
[protected]

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S.Syed Murthuza

from New Delhi, Delhi

actually i have problems in the touch screen all the three keys are not working so that i'm unable to use the mobile within 15 days i gave to the sony ericsson service centre for rectification but till now the problem is not rectified and i still didn't receive the mobile from them.
i didnt get any good result from your service centre for the mobile k850i please rectify or replace the same as soon as you can plz

thanks
s.syed murthuza
[protected]

mohmed zulfikar

hi im zulfikar from srilanka i got k850i fone my folt is no disply fone is working, so i think problom with a ic i cheked my disply its working finely buy

Jason

I purchased this phone around 9 months ago and have had nothing but problems. The phone often freezes on start-up and the touch screen stopped working after about 2 months.

After sending the phone back for repair I had to chase them up to send it; I eventually received it after more than 3 weeks. Unfortunately they hadn't fixed it and so I had to send it back again.

This time they emailed me back saying: "During the inspection procedure the unit has been diagnosed as 'Un-Repairable under the Manufacturer's Warranty'", "We shall be posting you an estimate to cover the cost of the repair" and "we can return the unit to you, unrepaired for the sum of 10.00 +VAT"!! Unbelievable.

This is the worst phone I've ever had. I will never buy a Sony Ericsson again and will do my best to put off as many people from buying them as I can due to the way I've been treated.

Jayesh Oza

from Chennai, Tamil Nadu

I also am 1 of the tortured owner of Sony Ericsson K850i, and guess what, after i browsed the consumer forum i was quickly able to make it out that most of the complaints on K850i is that the phone restarts itself which also is one of the problem with my handset . This actually is a manufacturing deffect which the company was aware off, that being the reason the company had manufactured limited phones and stopped it . Our fight should be against Sony Ericsson . pls reply to me ASAP [protected]@rediffmail.com .

V N Vamsi Krishna Koparapu

from Mumbai, Maharashtra

I am facing all of the problems mentioned above. They have replaced my mother board but sill i face the problems. The Companys aim should not only be just making money. It should also make their customers satisfy against the amount they have spent to purchase the product. As of i know many of my friends who bought sonyEricsson mobiles have atleast gone thrice to service center with in 6 months of their purchase. From now i am going to tell all my friends and whereever possible to NOT to buy sonyEricsson mobile.

Malith Ranssinghe

Since the day i bought the so called "5 mp SE k850i" it gave me nothing but disappointment and a whole lot of headache!.. since it was a goo looking phone, i put some extra care to it.. but just after 4 months a button"#" popped off..(i can garuntee that it wasnt for my bad use but ofits poor design is tiny separate buttons). in less than a month later it started to restart every time i use the media player and also sometimes when the usage is high.. I sent it to the Sri lankan SE dealer... unfortunately they could only fix the "restarting thing"..they wanted me to pay 9500Rs (sri lankan), which was almost 1/4 th of the phones price just to fix the button by replacing the whole housing..i decided not to spend that much of money(which i could have spent to buy a new phone) repairing, but to use it somehow since "#" wasnt that much used in day to day life.. agin after 1 month the media button (3 way button to toggle between cam/vid/gallery) stopped working. every time i start the camera it goes to video mode...

I used to be a big lover of sony ericsson before purchasing this product..but after all these incidents (there are many more minor defects that i didn't mentioned) i can tell you that i (just like jason) will also pull back all my friends from buying SE..i am badly disapointed with the service the sony ericsson company provided me in this case!
Still this failure product is in the market in sri lanka, it is a shame that SE is not calling the product back..

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Hi,
I have purchased a Sony music system from the Sony authorise shop in Shipra Mall Indirapurum GHAZIBAD on 5 Feb 2007.

On same day when a person comes from Sony does not able to install the music system completely. A promise made by the worker of Sony that he will fixed the defect next day.

When no one visited from Sony even after a week we gone to Sony show room to discuss the matter. They again made the promise that they will send some technician to fix the defect, even then no one visited.

The same process repeats and even after 11 months of purchasing the components of sony no one visited from sony. I had made the complaint more than 10 times about this in Sony but no action has been taken.

I always assume that purchasing a good from Sony means a good customer support but it seems that no body is their to listen the complaint of Customers.

This is my another effort to fix the problem so that I communicate a positive experience of Sony.

Regards
Animesh Kr. Singh
Mob: [protected]

Aug 13, 2020

Complaint marked as Resolved

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Bharat Kashiram Patel

from Mumbai, Maharashtra

Dear Sir / Madam.

I, Bharat K. Patel using Sony Music System Model No: MHC–VX90 AV since May-2000.
After long duration the music system having problem in both cassette players and VCD player. All 3 units not playing properly due to belts and other rubber parts. So I took it to M/S. Parshwa Electronics Pvt Ltd. U-12, Western Plaza. Adajan Road, Surat - Gujarat.-395009, on 28th May-2007( Job No: SRT-15420), who is Sony Authorized Service Centre at Surat for better service music system.

I told them to change all required rubber parts and to do service properly in the system. Service centre gave estimate and charged Rs.1805/- (Receipt No: 05, Date: 20/06/2007). Service centre told that they are using original parts of SONY Company and now there will not have any problem with the system.

They gave warranty for 6 months. I take it my home and used regularly for 6 to 8 hours/week. After 9 months, the system started with same problem for which it was repaired. I took it to same service centre and shown. Service engineer told me that they have to replace all rubber parts of the system and do service properly and estimated Rs.1500 to 2000 for servicing & parts.

Sir, let me know the following.
1) My system with original parts worked for more than 8 years. (Actually my experience says that, There should not be any problem with SONY product for long life.) Why replaced parts from authorized service station not worked for even 9 months.
2) Are they your authorized service centre?
3) The parts replaced by them are really original?

While 2nd service, behavior of service engineer was not really good. He talks rubbishy like, “if you want to repair the system so kept it here other wise you take it.”

You are requested to look in to the matter.

Regards.

Bharat Kashiram Patel
A-332, Po: KRIBHCO NAGAR
SURAT – Gujarat – 394 515.
Contact No:[protected].
Mail to: [protected]@yahoo.co.in.

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respected sir
i have bought three months ago sony ericsson mobile model no.j120i from tumkur karnatka.this set has hanging problem from the beginning.i have sent it service centre at delhi and patna.but there is not any improvement it just same as before.i want to replace it .as a student i can not visit service centre alwayas. so i have faith in your company.so take appropriate action immediately.i will oblige to you.
shashank

Aug 13, 2020

Complaint marked as Resolved

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Nagarajan

from Delhi, Delhi

Sony Ericsson J120i — Not replaced

I got a Mobile at Univercell Chennai, Velachery. I got this mobile on Saturday 28th june aroud 5:00 pm in the evening. After reaching the home, I realized that the mobile which I got is a defective one (the problem is the sound/tone is not emerging out), the next day I came to Univercell and said see the tone is not coming. They did something and the sound was ok there and I came back to home with the mobile and the reason they gave me is there is some problem with the settings and that is changed. Because before taking the mobile to univercell I checked all the options in the mobile and I never found any changes in settings, but anyway I came back.

After three days we found again the sound is not coming, as I could not go to the univercell on week days again I visited the univercell on sunday 6th July, and said this is not the problem with the settings, this is the problem with the mobile and one which you gave me is a defective piece, kindly change me the mobile. But, those guys say that once sold is sold we can't change the mobile, you better go to the service center as you have the warranty period. After a long conversation they accepted to do the service from there side and gave me a standalone mobile.

Even though I am not convinced, because I got a new mobile and found it is a defective one and went back to them on the next day and they cheated me in some way and again when I found the same problem again they say they will not replace the mobile, it looks they are cheating the people and selling some defective mobiles and not answering properly to that.

Kindly get into the issue and get me a favorable reply, again I like to stress that why should I go for a service for a new mobile which I got, If that is defective ultimately they have to replace the mobile. But they failed to do that...

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think SONY is a product known for its quality & innovation. but the recent experience makes me to rethink about my stand. I bought a SONY Ericsson z550i handset in noida, INDIA. less than a week, the handsfree developed a fault and i take to the store where i purchased t. they direct me to a service center. there they have taken some documents (proof of purchase) and told that the handsfree will be replaced in a week or not more than 10days. but i received no communication. when i contacted them they said there is no response from the company. after that i contacted the corporate office in the above ph no. the line is busy for more than 30mins. after that one lady picked up the call and asked for additional details like phone id, which i don't know what it is. she again directed me to the service center. already i spoke to the service center 4times on that day. till now i have no t received my handset .in the service center i have found numerous people complaining about that model. but most of the sets are less than a month old. but for me its less than a week. how bad it is. SONY ERICsson products are scrap & lemon. even a child doesn't like to play with that phone. the customer service is really poor. what for the company is, if its not caring its customers.

Now i would like to know what is the procedure to return this set. the quality and service provider both are very poor.
Never ever purchase Sony Ericsson products!

Aug 13, 2020

Complaint marked as Resolved

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ALPHA ELECTRONICS

from Bhavnagar, Gujarat

dear sir,

i am purchase your z550i on date of 23/12/2006 than after my mob is running success fully work but after nearly 4months on mobile display error is come & speach sound is yery low that time my mobile give to near sony ericsson service centre after that my mobile curciut was replace & then my mobile was complete but after nearly 2months same error problam is return that time service eng my mobile softwere upgrade and give us to me that time also mobile was complete but after that service same problam return 11/2007 that time your service eng replce curciut then after now 26/02/2008 same error problam is return in my mobile pls help us.
behind mobile battery this all number was write type:AAB[protected]BV AAAAA 06W30
FCC ID:PY7A1022015 IC:4170B-A1022015 CB5
S/N:CB51091G76 [protected]
i am tired using your mobile.i am also tv technician of tcl tv.pls return that mobile and give me a problam less mobile diffrent rate i am give u.
my address is below
alpha electronics,c/o gaurang jani, shop no-6, shantiniketan complex, near primal chowk, bhavnagar,gujrat.pin-364001.india.
mob:-[protected],LL[protected]
i hope you are help me.
thanx for hearing my requst.your respectable person.

gaurang jani
from bhavnagar

ronak.s.gala

from Chennai, Tamil Nadu

hi i am ronak from mumbai. i have purchase z550i on 1/12/2007 after 3days problem started coming like i cant set themes, cant install software or games etc. and service center of mulund is of great pain. but service center of ghatkopar is nice.

karthick

from Delhi, Delhi

cood

Soma Sekhar

from Mumbai, Maharashtra

Dear Sir,

I'm very much disappointed with my mobile which is W550i .
I bought this mobile in the Year 2007 (Dt.[protected] for Rs.10, 200/-. It gave me a wonderful service till May 2008.On 31 May I found that, it was not working (Switching on) and i went to SonyErricsson Service center (which is near by Yashoda Hospital, Patny Center, Secunderabad, India).

Service Center people said that there was a Virus problem. It 'll be resolved in a day or 2. After 2 days i visited the ServiceCenter.They said there was a problem with the On/Off button and as well as with the flux. They said that the amount for this would be Rs.1350/- and service charge Rs270/- Total Rs.1620/- . I said ok . After a week or so i called them over phone i came to know that it has got a big problem with the mother board. It costs around Rs.4000/- they said.
They advised me to sell away this mobile as it was half of the mobile cost. I went to a "Mobile Store"(Name itself) which is having a facility to exchange mobiles.They gave me a bumper offer to this W550i mobile(exchange price).The amount was Rs.1000/-. I didnot even believe this exchange price. As last year[protected] i bought this for 10, 200/- . So i'm kindly requesting you to please give a valuable suggestion or remedy regarding your Sony Erricsson (Model W550i)mobile. Shall i buy another Sony Erricsson model and dig my grave.( sorry if i'm wrong said). I would be very much thankful to you if you could respond to my mail. Otherwise suggest me whom could i approach(superior).

A poor Sony Erricsson (W550i) buyer

hannavali

from Hyderabad, Telangana

sonyericsson/z550i — pictures and audio player is not working properly

In my mobile wallpapers r not working properly, and when the media player running playback failed is coming.

hannavali

from Hyderabad, Telangana

in my mobile pictures and audio is not playing properly

SARFARAZ NAWAZ

from Chennai, Tamil Nadu

Sony Ericson/Z550i — poor service quality

Dear all,
I am mailing you a complain about the service offered by SONY ERICSON SERVICE CENTERcenter at E-17, Lajpat Nagar-II, ND-24(INDIA). i have submitted my cell on[protected] and the complaint number AND REF NUMBER for the same is SEO[protected].The guys there provide the worst service I ever found. The guys their are unskilled and do not know how to meet the requirement of customer. I went for my cell delivery on the date provided for service center, however, mobile was not ready to be delivered. The guy there assured that they will deliver it at my home. however, cell was not delivered, I went yesterday on 30th march for mobile, however, the faults in mobile were not rectified, at the same time, basic functions like Bluetooth and keypad were not working.It seems that sony Ericsson India is not ready to provide good service and hope to get more share in Indian cell market. Do you think with this kind of service Sony will be able to beat Nokia. Never. You will fin many such cases at that service ceneter as in botjh the visit I came to meet personal who submitted there mobile 7 months before an are still waiting for the phone to get corrected. I would suggest you to look into the matter as the company is providing very poor service quality.
I feel sad that I purchased a Sony Ericsson mobile rather than Nokia that provie better service.

EROLYASIN

Sony Ericsson Z550i 3007/50
Type : AAB[protected]BV AAAAA 06W43
FCC ID: PY7A1022015 IC:4170B-A1022015 CB5
S/N:CB610BPSAN [protected]???4-7

IMEI : ?

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Sir,

I have purchased one handycam NO. SONYDCR-DVD708 from Ambika Enterprise, SCO 42, Sector-11, Panchkula on 12.01.08. The distributor confirmed that one of their representative will visit our premises and will give DEMO for the use of handycam. I am sorry to say despite my telephone reminder no body has turned up till date.

It is really surpirising to see that if a company like yours appointing such type of distrbutors, then you are spoiling your brand image by not providing after sale service and making false promises with customers. If nothing has been heard from you within a day or two, I will be forced to take some serious action or going to the court for making false promises at the time of sales and not fulfilling after that.

INVOICE NO. S-12073 DT. 12.01.08

Regards
Dinesh Malik

Aug 13, 2020

Complaint marked as Resolved

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subhasish chatterjee

from Mumbai, Maharashtra

purchaed sony hanicam DCR-SE300E model ..i am not able to inctalled the cd in my laptop. My laptop operating system is "Windos Vista" Please suggest what to do ...is it due to the operating system problem or other problem...

Sreeraj Mohan

from New Delhi, Delhi

Dear sir/madam
I am owning a sony handycam, Model:DCR-HC42E.i bought it on 19/10/2005 from pankanj electronics 9 DAV School Building Yusuf Sarai New Delhi-6.
Within this much timei had faced so much problem with this handycam, its just because of the very poor after sales service i must say.when i gave my handycam for service for the first time, i got it back with a new problem.its annoying that i still face this problem just because of bad service done.
The problem i face is the LCD display dissapears in between shooting and the colour of the footage changes.For solving this problem i have to visit the service station each and every time it occurs, because of this i hardly can shoot anything important and i missed many of importanat shots, which caused me hell lot of problems.
This is not what we expect from a company like Sony, this way it is loosing its realibility amongst the customers.
In my case do something seriously as my handycam is in warranty period is going to over.Hope Sony will do justice to my problems.or else i have to seek legal help.

10914-INVOICE NO.

jayant kothari

from Coimbatore, Tamil Nadu

i want purchase sony handycan SR45E.so please tell me about your local distributer.
Jayant Kothari
Udaipur
[protected]

Goutam Maji

from Delhi, Delhi

I want to purchase sony handy cam DCR-SR45/E. So please give me some contacts details of authorised dealer in Mysore.

Thanks & regards
Goutam maji
([protected])

Barrister.Onyegbule Anderson

Please, i have a sony compact disk model Number:MHC GNX80.

Please is seems as if the transformer has developed faulty and i want you comporation to assist by given to me the address cum the local of your customers complaint office to enable me take it to them for repair because i don't want to loss that my sound system please.

It will be appreciated hearing from you on this issue.

Craving your indulgence at the earliest.

Barr. Anderson

yash31bhardwaj

from Delhi, Delhi

Never purchase a sony handy cam i just purchase it's 80 gb 60x zoom rs 20000 handy cam and just hide my face if my friend asking me to borrow that it has terrible terrible picture quality even a month old child can draw ur better picture than its quality.

It's sucks me

Yashpal sharma
[protected] begin_of_the_skype_highlighting &...⇄

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hi my name is kusum i m using vodafone service on my cell phone. i was going for my tution classes and on my way to tution someone has stolen that phone. i complained about that to pcr but nobody responded finely. i called up customer services to block the sim as well but as per my knowledge they can also trace my phone through its IMEI #, even if someone changes its sim card. Please help me to get my phone back

Aug 13, 2020

Complaint marked as Resolved

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kiran kumar

from Bengaluru, Karnataka

Sony Ericsson/ W700i — my mobile was stolen

Hello sir,

I lost my Sony Ericssons w700i, I given a complaint throw net but there is no reply, is really customer care is working for customers or not, I think it happens only in India, why? Is an Indian customer cheap?

Mobile name: Sony Ericsson w700i.
Purchased date: 20/10/07
IMEL no: [protected]
Last received number when the mobile with me:[protected]
Working number: [protected]

Kindly request that don’t block my mobile or mobile number plz find my mobile

Regards
Kiran….

shahnawaz ahmad sheikh

from Ludhiana, Punjab

Sony Ericsson K790i — cell phone problem

hello sir .
i am shahnawaz from kashmir anantnag, i have buy sony ericsson k790i, cell phone, 6 months back, i have only use 6 months, but today is some problem my cell phone, nope phone is on...plz solve my problem...my cell warranty is 1 year, i had only use 6 months...and then this problem...plz help me..

K B MALHOTRA

from Delhi, Delhi

Sony Ericsson K790i — LOST SONY ERICSSON K790i, IMEI No.352206015783399

LOST ABOVE MOBILE . PLEASE ADVICE WHAT ACTION IS TO BE TAKEN. HOW LOST MOBILE CAN BE TRACED.

K B MALHOTRA
B-33, SANGAM APPTS,
PLOT NO.23,
SECTOR-9, ROHINI, DELHI-110085
MOB.: [protected]

Rohit Sharma

from Gurgaon, Haryana

Sony Ericsson K790i — Lost my Cell

I have lost my cell (Sony Ericsson k790i)...from bangalore in koramangala yesterday night ...If anything could be done I would appreciate that.

Please feel free to contact me: [protected]/[protected]

Rohit Sharma

from Gurgaon, Haryana

In addition to yesterday's complaint I would like to give my cell's IMEI No.: [protected]

I have lost (stolen from my room) my cell (Sony Ericsson k790i)...from bangalore in koramangala yesterday night ...If anything could be done I would appreciate that.

Please feel free to contact me: [protected]
10th June, 2008

amita j oswal

from Cuddapah, Andhra Pradesh

sir,
I have lost (stolen from my house) (SONY ERICSSON00) K 790i mobile (VELVET BLACK) on
26 th june evening, please help me out in tracing it please looking forward reply from ur side
My IMEI NO :[protected]
I am from chennai, kindly contact me att this number :[protected]

SITANSHU MISHRA

from Pune, Maharashtra

Sony Ericsson W700i — LOST OF MOBILE

I HAVE LOST MY MOBILE WITH IDEA SIM. IMEI NO. OF MY MOBILE IS[protected].IT IS REQESTED TO BLOCK MY MOBILE.

amita j oswal

from Cuddapah, Andhra Pradesh

sir there is no response from ur side regarding the lost phone kindly help me out and reply me back as what is happening and how long will it take

subramani

from Bengaluru, Karnataka

lost my mobile yesterday
the no. is [protected]

k chandra sekar

from Chennai, Tamil Nadu

sonny ericson 790i — lost my mobile

sir,
i lost my mobile yester day i have theft insurance i dont know how to apply kindly help me its very urgent my office no is [protected] dominos pizza coimbatore plz replay me plzzzzzzzzzz

bhupendra singh bhadoriya

from Mumbai, Maharashtra

Sony Ericsson K790i — poor quality replacement of hands free

Sir,

I am replaced my faulty handfree in warrenty, but service center (preteck mobile, gwalior(M.P))provide handfree (not mark any detail of company)is physialy damage due to poor quality(duplicat), know i want replace my damgae handfree change with original one.

gauri

from Chakrata, Uttarakhand

sony ericsson mobiles are not that good. Nokia is the best

Manigandan

from Hyderabad, Telangana

Lost at Madhapur, Hyderabad on 19th February 2009.
The details of the Mobile is as under.

Model : Sony Ericsson K790i Velvet Black
IMEI No. :[protected]

Please suggest any info.

Vijayalakshmi

from Mumbai, Maharashtra

Sony Ericsson W700i — Unable to send SMS

Hi,
I am not able to send any sms from my set..This problem occurs only with Airtel numbers..
But, w hen i try to send a sms from my hutch number, i am not facing any problem...
Kindly let me know if this is due to any virus in the set or due to some master reset problem...

George sebastian

from Sindhnur, Karnataka

Sony Ericsson K790I mobile — mobile theft

sir,
my name is george sebastian.i lost by mobile near nimhans hospital, bangalore, karnataka. on 11th march 2009.
my mobile no is [protected](vodafone karnataka)
purchase date: 11th june 2008
model no. sony erricson k 790 i
Imei no:[protected]
if any information got plz inform to my brother's no.([protected])
plz sir.

Madhukar Hindurao Patil

from Mumbai, Maharashtra

Sony Erricsson W700i — Lost of mobile

Respected sir/madam,
I lost my sony ericsson w700i mobile while traveling in bus in Coimbatore city (Tamilnadu) at Flower market area.
Please help me to trace my mobile.
details about my mobile:
model: W700i Sony Erricsson make
IMEI no:[protected]
Date of purchase & Place: 04th Nov 2007 in Atharva Mobile Bank Kolhapur (Maharashtra)
Same mobile is having Lock code for starting and I tried to call on my number +91 [protected] immidiatly, that person who got the mobile he talked to times in Tamil, after that he kept off.
Thanks in advance. My other contact number is +91 [protected] for reaching me.

Vijaya Raghavan

from Hyderabad, Telangana

I brought sony ericssion K790i model in 08/03/2009. up to now i received two complaint one is my camera button is not working. Right now my mobile is full dead. i really un satisfied with sony ericssion

jagath khatri

from Kolkata, West Bengal

cannot open games

rahul ramdasani

from Delhi, Delhi

how to format my Sony Ericsson k790i and it's memory stick

Naseer

from Hyderabad, Telangana

sony w 700 i — lost of my mobile

Dear Sir,

I am Mr. Naseer lost of sony w 700 i mobile, if you can trace the mobile call me on this number or sms me [protected].

Naseer

from Hyderabad, Telangana

Dear Sir,

I am Mr. Naseer lost of sony w 700 i mobile, if you can trace the mobile call me on this number or sms me [protected] hyderabad, andhra pradesh state.

mahen barupal

from Jhunjhunun, Rajasthan

Sony Ericsson K790i — software problem

games &applications r not install . when i try to install operation failed

Vinod Patangey

from Hyderabad, Telangana

Sony Ericsson K790i — Lost mobile Sony Ericsson K790i

Dear Sir,

I lost my mobile phone with number [protected] in Hyderabad (A.P). This model of the phone is Sony Ericsson K790i

Details of my mobile are as follows:

My name: Vinod Patangey
Address: 4-3-142/2/2/3, CBIT Colony, Kantha reddy nagar, Attapur, Hyderabad – 48, A.P
Phone Model: Sony Ericsson K790i (Black)
Make: Sony
Last used no. [protected] (same as my current number as I deactivated the old SIM and got new SIM with my operator Airtel for the same mobile number)
Email for communication: vinod.[protected]@valuelabs.net or [protected]@yahoo.com

Missed Date: 17/05/2009

IMEI No.: [protected]

Kindly do the needful and help me.

Thanks and regards,
Vinod

RAJAGOPAL P.S.

from Kanchipuram, Tamil Nadu

Sony Ericsson W700i — lost/stolen

Dear
Sir,
I regret to inform that I lost my Sony Ericsson mobile on 20.07.2009 night around 10 pm. I had important details/photos besides code numbers for various applications related to my job as an IT professional. I
would be grateful if you can track my mobile and restore it to me. I am furnishing the following details for your information and necessary further action in tracking and restoring my mobile.
Purchased from Wave Communications, Adambakkam Show Room, No.13/132.
Karikalan Street, Adambakkam, Chennai 600086, Tamil Nadu.
Invoice No. 8959 dated 06/09/07
Model Sony Ericsson W 700i
IMEI No.[protected]
Mobile No. Air Tel [protected]
Awaiting your favourable communications
Thanks
Rajagopal P S
[protected]

Chandan Preet Kaur

from Chandigarh, Chandigarh

sonyericsson k790i — Mobile Snatched

I got my mobile snatched while calling in July 2008.I lodged FIR.but to no avail.Please guide me finding my mobile.also Block my Mobile.Its IMEI number is :[protected]
Thanks
Chandan

vijay

from Kochi, Kerala

Whats this

sagar

from Delhi, Delhi

Sony Ericsson K790I mobile — sony ericsson

hello sir
i registered a complaint(previous complaint no[protected] on 17th sep 2009
my work order no was se309rjk11962.i received my phone(imei no
[protected])on 26 sep 2009 and i was assured that my problem of phone
has been troubleshooted. but the problem (of display flickring)still
remaining there.
now i have submitted my phone on 30 sep 2009 at distt. centre janak puri
delhi.and my new complaint no is 85291339 and new work order no is
se309rjk12649.
my contact no is [protected]
plz take an appropriate action regarding my complaint.

thank you

Amit Dani

from Mumbai, Maharashtra

My sony ericsson W700i mobile stolen or lost 2 days back. IMEI no is [protected] and i was using BSNL sim card with no. [protected]. At present this no. is shown as switched off. Please help me to track this mobile.

Abishek

from Hyderabad, Telangana

games &applications r not installing and working . when i try to install or open any games or applications it shows operation failed. please help me to clear this out

Prasanna Hegde

from Champa, Chhattisgarh

Sony Ericsson — K790i mobile stolen

My sony ericsson K790i mobile stolen today. IMEI no is [protected] and i was using Vodafone sim card with no. [protected]. At present this no. is shown as switched off. Please help me to track this mobile.

Prabir Kumar Sarkar

from Basi, Punjab

Sony errecsion K790i — Mobile Lost

I have Prepaid lost my Sony Errecsion K790i bearing IEMI No:[protected] on a no pr 09.I w2as having Vodaphone Prepaid No [protected] being used in panchkula circle.

asif iqbal khan

plese my mobiles phone repairing for sony ericssonw700i.for camiar problim

Srilakshmi R

from Chennai, Tamil Nadu

Sony Ericsson K790i — Lost the mobile

I have lost my mobile on last Saturday (19 Dec 09) in a bus. I contacted my Service Provider (AirTel) and blocked my sim. The Customer care guided me to mail across the following details to your good self for tracking and retrieving my mobile lost.

Phone model- Sony Ericcson K790i
Make- Sony
Missed date- 19th Dec 2009
IMEI No:[protected]

I have bought this mobile from “Chandra Vision” located at No: 1, Vedantam Street, G.S.T. Road, (Near Anjaneyar Temple) Tambaram Sanatorium, Chennai- 47 on 14th April 2008 with Invoice no: 218 in my name.

I request your good self to take action immediately for retrieving my lost mobile.

This will be a great help for me and also prevent the mobile from using it illegally. I request your good self to inform me after retrieving my mobile so that I can immediately come and collect the same from your end.

Vishnu Shriram

from Kolkata, West Bengal

Sony Ericsson K790i — Stolen Phone k790i

My phone was stolen today on a Kolkata city bus in Salt Lake right opposite the stadium. It was a Sony Ericsson k790i and has sensitive information on the 1gb memory card in it. I badly need it back or to know that the information has not been misused.

IMEI No.[protected]
Phone Serial No. - CB5A0HJ954

The phone is roughly 2 years old and was bought in the city of Mysore, Karnataka. Please report any information on this.

Thank you

hgmd

games &applications r not installing and working . when i try to install or open any games or applications it shows operation failed. i have thois problem for two days
please help me to clear this out

Janardhan Marri

Apr 28, 2011

K790 — Lost Compliant

I have haired a car on rental from Nasik to Mumbai & back on dtd.27-04-11. But while returning I went on sleep & mobile was in my hand, So that time the car driver may have made a theft. My mobile Bar code No-LZT1088841R1A & LZV 109 1184/1 R1A. Kindly help in finding my Mobile-K790 or else block all the function so that noboby can use.

P Kannan

from Chennai, Tamil Nadu

May 31, 2016

Service compliant No.22520387

In spite of several phone calls and follow ups till date not attended after 10 days from the date of service complaint. Service Centre Details Clarity service - Anna Nagar Chennai 600 040 Phone No.26217744 Phone No.26217766

rahul singh janoti

from New Delhi, Delhi

Jun 7, 2016

i no need sorry for order

i no need sorry for the order i am rellay sorry no need it father is saying no

honey joshi

from Bhopal, Madhya Pradesh

Jun 8, 2016

mobile

sony xperia company did not repair my mobile xperia.it was in waranty period . and refuse to repair my mobile and using misslanguage

Amtabh Goyal

from Noida, Uttar Pradesh

Jun 9, 2016

Board AZ5D

Dear Sir, Please let us know that the subject item if available, shall cost how much in Delhi. Kindly express the price breakup (Board + service charges + taxes + other charges, if any) Sincere regards, Amitabh Goyal.

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I HAVE LODGED A COMPLIED AGAINST MY SONY ERICSSON MOBILE P1I YESTERDAY THROUGH THIS SITE BUT TODAY IT HAS DISAPPIED FROM THE LIST

OK, ONCE AGAIN

COMMUNICATION BETWEEN MYSELF AND SONY ERICSSON CUSTOMER CARE

02.01.2008

This is in continuation to our various e-mail correspondences regarding supply of faulty mobile handset on 29.11.07. As you know, the purchase of the new set was made on 29th November 07 and it is more than a month we have been corresponding.

I do not understand the need of such a Correspondence. I am not getting proper response from the dealer. Please understand that I have spent Rs. 20,000 not to get an apology or solace from you but to get a faultless set. Please do not try to complicate the issue by using routine commercial language.

What I want is absolutely a new set repeat NEW SET not a repaired one as I did not use your set not for a day.

Please take request as serious and ask your Udaipur dealer to provide me a new set forthwith. If you fail to do the needful immediately (within 48 hours) I will have no other option but to initiate legal proceedings against your dealer and you besides warning the people through local vernaculars not to become a victim of Sony Erickson.

Regards,

ALEX CHANGAMANNIL

PS: IF YOU HAVE ANY PROBLEM TO PROVIDE A NEW SET, I AM READY TO ACCEPT ITS REFUND

Alex Changamannil (Hotel Paras Mahal P Ltd) wrote:

19.12.2007 8.46 am

Dear Mr. SAurabh,

Why Should i collect a repaired one, i don't want any repaired handset.....................

alex

questions.[protected]@support.sonyericsson.com wrote:

Dear Mr. Alex,

Thank you for contacting Sony Ericsson on the World Wide Web

This mail is in context to your complaint regarding P1i handset that you have submitted at our service center. Please be informed that your handset has already been repaired and is ready for despatch. We request you to kindly collect it from the service center.

Please feel free to contact us in case of further queries and we will be more than happy to assist you.

To know more about Sony Ericsson products you may also visit our website which is www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m.

>> Assuring you best of our services

>>
>> With best regards,
>>
>>
>>
>> Saurabh
>>
>>
>>
>> Sony Ericsson Customer Care centre
>>
>>
>> Question:
>> Email:
>> To: questions.[protected]@support.sonyericsson.com
>> From: Alex Changamannil (Hotel Paras Mahal P Ltd) [protected]@hotelparasmahal.com
>> Subject: Re: Case : 71698411
>> 17.12.2007 8.49 am
>>
>> Thanks for your response,
>>
>> please note the following
>>
>> SONY ERICSSON MODEL P1i SR NO. CB5ADEX5TJ[protected]W33CALL SLIP NO. 112737 DTD 1/12/07 SERVICE CENTRE ADDRESS IS ACCELL FRONTLINE LTD, 329 330 3RD FLOOR ANAND PLAZA UDAIPUR 313 001 RAJASTHAN TELE[protected] MOBILE [protected] EMAILrishikesh.[protected]@accelfrontline.in CONT. PERSON MR. RISHIKESH MEGHAL(ASSOCIATED ENGINEER CUSTOMER SUPPORT)
>>
>> TNKS
>>
>> ALEX
>>
>>
>>
>> questions.[protected]@support.sonyericsson.com wrote:
>>
>> Dear Sir,
>>
>>
>> Thankyou for contacting Sony Ericsson on World Wide Web.
>> As per your email we understand that you are not getting properresponse from the service centre.We really apologize for theinconvenience caused to you.Based upon your email we would request youto kindly provide us the service center name & address you havevisited along with the service Tag No. and your handset IMEI No. sincewe need to get the history of your case.We will surely get back to youwith the best possible solution.
>>
>>
>>
>> Please feel free to contact us in case of further queries and we willbe more than happy to assist you.
>>
>>
>>
>> To knowmore about Sony Ericsson products you may visit our website http://www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code ofyour city (From Mobileor non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) fromMonday to Saturday at 9:00 a.m. to 09:00 p.m.
>>
>>
>>
>> Assuringyou best of our services.
>>
>>
>>
>> Take care and have a blessed day!
>>
>>
>>
>> Withbest regards,
>>
>>
>>
>> Prachi
>>
>>
>>
>> SonyEricsson Customer Care centre
>> Question:
>> Email:
>> To: questions.[protected]@support.sonyericsson.com
>> From: [protected]@gmail.com
>> Subject: Phones
>> Product: P1i
>> Opinion: I bought a new Sony Ericssion Mobile Phone (Model P1 I) fromyour Udaipur dealer M/s.Hind Gallery, Udaipur, Rajasthan on 29.11.07vide their bill No. 820818 for Rs.20900/-). However, I could not usethe moibile for a
>> single day as it was having no. of problems such as Hanging, Touchscreen,
>> Data USB not connecting etc. Thus I rushed back to the dealer M/s.Hind
>> Gallery who directed me to M/s. Accel who are the service agent of your
>> company.
>>
>> Since it was a brand new model and did not work for a day I told himthat
>> I need another set and not a repaired one. Still he insisted me to giveit
>> to the service centre. At that time I had left with no option buthanded
>> over the set to their service Agent
>>
>> Now a fortnight has passed neither I have been given a new set nor am
>> informed about the plight of my mobile set.
>>
>> Being a reputed company, I have trusted on your product and I am surethat
>> you will do the needful to keep my confidence intact. I,therefore,request
>> you to direct your dealer M/s. Hind Gallery to provide me a new setatonce.
>>
>> Awaiting your prompt respsonse.
>>
>> Thanking you,
>>
>>
>> alex
>>
>> Country: India
>> First Name: ALEX
>> Last Name: CHANGAMANNIL
>> Phone Number: [protected]
>> City / Region: UDAIPUR/RAJASTHAN / INDIA
>> Agree Legal Terms: No.
>> Sign up for enews: No.
>

02.01.2008

This is in continuation to our various e-mail correspondences regarding supply of faulty mobile handset
on 29.11.07. As you know, the purchase of the new set was made on 29th November 07 and it is more
than a month we have been corresponding.

I do not understand the need of such a correspondence. I am not getting proper response from the dealer.
Please understand that I have spent Rs. 20,000 not to get an apology or solace from you but to get a faultless
set. Please do not try to complicate the issue by using routine commercial language.

What I want is absolutely a new set repeat NEW SET not a repaired one as I did not use your set not for a day.

Please take request as serious and ask your Udaipur dealer to provide me a new set forthwith. If you fail to do
the needful immediately (within 48 hours) I will have no other option but to initiate legal proceedings against your
dealer and you besides warning the people through local vernaculars not to become a victim of Sony Erickson.

Regards,

ALEX CHANGAMANNIL

PS: IF YOU HAVE ANY PROBLEM TO PROVIDE A NEW SET, I AM READY TO ACCEPT ITS REFUND

Alex Changamannil (Hotel Paras Mahal P Ltd) wrote:
>
> 19.12.2007 8.46 am
>
> Dear Mr. SAurabh,
>
> Why Should i collect a repaired one, i don't want any repaired handset.....................
>
> i have already approached by credit card issuer to refund the entire amount.
>
> tnks for your kind corporation
>
> alex
>
>
>
>
> questions.[protected]@support.sonyericsson.com wrote:
>>
>>
>> Dear Mr. Alex,
>>
>>
>>
>> Thank you for contacting Sony Ericsson on the World Wide Web
>>
>> This mail is in context to your complaint regarding P1i handset that you have submitted at our service center. Please be informed that your handset has already been repaired and is ready for despatch. We request you to kindly collect it from the service center.
>>
>> Please feel free to contact us in case of further queries and we will be more than happy to assist you.
>>
>>
>>
>> To know more about Sony Ericsson products you may also visit our website which is www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m.
>>
>>
>>
>> Assuring you best of our services
>>
>>
>>
>> With best regards,
>>
>>
>>
>> Saurabh
>>
>>
>>
>> Sony Ericsson Customer Care centre
>>
>>
>> Question:
>> Email:
>> To: questions.[protected]@support.sonyericsson.com
>> From: Alex Changamannil (Hotel Paras Mahal P Ltd) [protected]@hotelparasmahal.com
>> Subject: Re: Case : 71698411
>> 17.12.2007 8.49 am
>>
>> Thanks for your response,
>>
>> please note the following
>>
>> SONY ERICSSON MODEL P1i SR NO. CB5ADEX5TJ[protected]W33CALL SLIP NO. 112737 DTD 1/12/07 SERVICE CENTRE ADDRESS IS ACCELL FRONTLINE LTD, 329 330 3RD FLOOR ANAND PLAZA UDAIPUR 313 001 RAJASTHAN TELE[protected] MOBILE [protected] EMAILrishikesh.[protected]@accelfrontline.in CONT. PERSON MR. RISHIKESH MEGHAL(ASSOCIATED ENGINEER CUSTOMER SUPPORT)
>>
>> TNKS
>>
>> ALEX
>>
>>
>>
>> questions.[protected]@support.sonyericsson.com wrote:
>>
>> Dear Sir,
>>
>>
>> Thankyou for contacting Sony Ericsson on World Wide Web.
>> As per your email we understand that you are not getting properresponse from the service centre.We really apologize for theinconvenience caused to you.Based upon your email we would request youto kindly provide us the service center name & address you havevisited along with the service Tag No. and your handset IMEI No. sincewe need to get the history of your case.We will surely get back to youwith the best possible solution.
>>
>>
>>
>> Please feel free to contact us in case of further queries and we willbe more than happy to assist you.
>>
>>
>>
>> To knowmore about Sony Ericsson products you may visit our website http://www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code ofyour city (From Mobileor non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) fromMonday to Saturday at 9:00 a.m. to 09:00 p.m.
>>
>>
>>
>> Assuringyou best of our services.
>>
>>
>>
>> Take care and have a blessed day!
>>
>>
>>
>> Withbest regards,
>>
>>
>>
>> Prachi
>>
>>
>>
>> SonyEricsson Customer Care centre
>> Question:
>> Email:
>> To: questions.[protected]@support.sonyericsson.com
>> From: [protected]@gmail.com
>> Subject: Phones
>> Product: P1i
>> Opinion: I bought a new Sony Ericssion Mobile Phone (Model P1 I) fromyour Udaipur dealer M/s.Hind Gallery, Udaipur, Rajasthan on 29.11.07vide their bill No. 820818 for Rs.20900/-). However, I could not usethe moibile for a
>> single day as it was having no. of problems such as Hanging, Touchscreen,
>> Data USB not connecting etc. Thus I rushed back to the dealer M/s.Hind
>> Gallery who directed me to M/s. Accel who are the service agent of your
>> company.
>>
>> Since it was a brand new model and did not work for a day I told himthat
>> I need another set and not a repaired one. Still he insisted me to giveit
>> to the service centre. At that time I had left with no option buthanded
>> over the set to their service Agent
>>
>> Now a fortnight has passed neither I have been given a new set nor am
>> informed about the plight of my mobile set.
>>
>> Being a reputed company, I have trusted on your product and I am surethat
>> you will do the needful to keep my confidence intact. I,therefore,request
>> you to direct your dealer M/s. Hind Gallery to provide me a new setatonce.
>>
>> Awaiting your prompt respsonse.
>>
>> Thanking you,
>>
>>
>> alex
>>
>> Country: India
>> First Name: ALEX
>> Last Name: CHANGAMANNIL
>> Phone Number: [protected]
>> City / Region: UDAIPUR/RAJASTHAN / INDIA
>> Agree Legal Terms: No.
>> Sign up for enews: No.
>

Aug 13, 2020

Complaint marked as Resolved

View replies

md.s raza

from Kolkata, West Bengal

I have given a headphone for repearing but is taking a long time.so kindly look in to the matter as soon as possible because the guarantee period will expire .

your customer
md. s raza

harish Y.M

from Bengaluru, Karnataka

hii... i'm using w350i. but now i'm facing some problems in my mobile that it get suddenly switch off and again it switch on itself and sometimes it shows insert sim. but i've already service mobile once.. before one month due to display problem in banglore. So i'm requesting to replace my mobile or to give the money back... i can't use the repaired one again.

arun kumar

from Jalandhar, Punjab

i have given a hansfreeunder warrenty to replace but is talking a long time more than one and half month i have complaint several time but no respons and i have visit salora international in chandigarh they behave so rud with me firstly they said u will get your handsfree wihtin one month when i visit after one month they said it will be deleavered to your home in between tow days now being 22 days i dint got my hansfree then i wos talk to kuldeep in care centre he said handsfree are not in stolk now its discusting so plz replce my hansfree as soon as possible this is my 11th phone of sony ericson that i am using and i naver face this kind of problems
my contact no is [protected]

MOHINI UDUPA

from Mumbai, Maharashtra

I have lodged a complaint for change and repair of my mobile W 350i CASE ID FE[protected] ON 26/03/09 and placed order for key pad order no. SEO 09 DE 210657 ON 16/03/09.I don't want to repair the phone as it is taking too much time. I want to replace the cell. I have purchased it in Sept 08. It is in warranty period. I have wasted my hours together for contacting to your helpline and service centre. I can't give my handset for one week or more to repair it. And I don't think that for changing keypad, I need to give my handset. 4 keys of keypad are not working. If my problem is not solved within this week, I may be compelled to go to Consumer Forrum. Previsiously from this site I have send a mail also. but no reply from your side. Your services are very poor. It is a mental torture to your customer.
Kindly provide me another handset. as I am working in public sector on responsible post, I contineously need my cell. I can not wait to repair my cell for 3 to 4 weeks. I hope my complaint will be noticed and I wll get favourable reply immediately. My cell no is [protected].

manish kumar

from Delhi, Delhi

today i went in okhla sony service center(salora) & the service of this center is very bad & their employee is also not doing their work & service counter women employee was doing gossup to each other and they was not attend the customer.
i have sony ericson k810i. it's key pad is not working properly so i went in service center but the counter women said we don't have parts of this cell so i can't help u & i can't take your cell for repairing because our salora service center is closed after 31st, april & we can't take the guarranty. that's not a good answer. i have the warranty of my cell.i hope my complaint will be noticed and i will get favourable reply immediately. my cell no is [protected]

Kalpesh Patel

from Mumbai, Maharashtra

Not able get gprs settings / suffing Mobile to Laptop on MTNL (Dolphin) Network
Please help

sohan singh panwar

from Mumbai, Maharashtra

sony ericsson k750i mobile body change so please give me answar.

S.Sekar

from Chennai, Tamil Nadu

I bought One Sony ericsson mobile (MODEL : W302) bearing IMEI No.[protected] on 3.3.09 at M/s. Uniq cell 5/5, Nirmala Building, Fort station Road, Trichy - 620 002, Tamil Nadu, India for Rs. 7, 400/-. From the very beginning to till now I faced problems only in the mobile and did not use for my personnel.

At first I got " No Network Problem "/ " No bar Indication" in mobile. So I gave it for service at M/s. ACCEL FRONTLINE SERVICES (P) LTD., A-16, I FLOOR, 1st Cross, Thillai Nagar,
Trichy, Tamil Nadu, India. e-mail ID : [protected]@accelfrontline.in. They serviced and called me to take the mobile. Once again the problem occured on 11.05.09. So, I took back the mobile for servicing on 11.05.09. On 04.06.09 they returned my mobile after serviced. But the problem was not solved. So, I gave it for servicing on 05.06.09 and got the mobile after servicing on 12.06.09. Still now the problem was not solved in my mobile and I did not used this mobile for last 2 months, it is only at service station. Last 2 days the mobile got another problem that is the battery cannot be charged. So, I given the Mobile @ M/s. Uniq cell, Trichy where I bought the mobile. But I can't hope they will rectify the problem. So pl. advice them to give new mobile as replacement for the same. pl. note the mobile is under WARRANTY.

Kindly do the needful. Your immediate action in this regard is useful to me. We need your co-operation in this matter. Thanking you,

My Mailing address :

S. SEKAR,
315, 'C' BLOCK, III FLOOR,
VIGNESH EMPIRE,
SALAI ROAD,
WORAIYUR,
TRICHY - 620 003.
TAMIL NADU
INDIA

MOBILE NO :[protected].

With regards,

S. SEKAR.
Trichy.

prasenjit chanda

from Aizawl, Mizoram

i have given my mobile ph to the sony ericsson care centre as it had some charging problem.They told me that i wlill get my ph within 20 days.now it has passed aimost 45 days, but still they are giving my ph back.they are totally irresponsible.So pls take some steps.I am from Tripura.The care centre is at Agartala.Its name is Illusion and ph no is [protected].

krishna

from Gurgaon, Haryana

my mobile is c902 i lost my mobile than what i can do for this " any answer"my imei no is[protected]

Shivkaumar

from Kolkata, West Bengal

Hello this is shivakumar,

Who had faith in Sony ericson mobile and of service but i was proved wrong by a sony ericsson service provider

Its almost a month old but still i am unable to get my cell get repaired

shivakumar

from Kolkata, West Bengal

From almost a month ago the Sony ericsson service provider in Shimoga City (Singh Communications, Durgigudi, )of Karnataka State is telling that he is yet to get some items from company which they are not sending instead they are telling reasones

Sorry for buying the cell of Sony ericsson, please get my mobile repaired.

Please help somebody in this case.

What They actually want from us???

Laxman Singhal

from Bhopal, Madhya Pradesh

i am live in indore. i have a sony ericsson t700 mobile body.. so plese tell me t700 body where meets in indore

RAVI PAL

from Chennai, Tamil Nadu

my sonyericsson phone model no w395 is not work properly. it always hang in video function. please tell me right advises it run very slow why it is not work properly please tell me

RAVI PAL

from Chennai, Tamil Nadu

i have a sonyericsson w395 it is not work properly. i repair it at service center but after that it is not work properly

maggieDsouza

from Pune, Maharashtra

My self maggie dsouza using the sony handset since its launched in market. But now I regret for the same. I never bought any other product other than sony. I believed the company. Now I think sony dosent care for mthe customers. I feel sorry to say, but now its time for you to remove the slogan that WE ARE HAPPY TO HELP. I am facing the problem with the handset since I have bought but due to the dealers promise I remained quite thinking that the service centre will take care last three months, the date of purchase I am repeatedly asking to the solve my problems but the people sitting at your service centre do not have any respect for the customer they feel they are the JUDGES sitting at the counters and we the customers are the defaulters. And our fault is that WHY DID WE BUY SONY. I hope I have explaine it in short if possible please try to understand our greivence. My problem is I had purchased the handset so called SATIO MODEL U1iPHONE(BLACK)
AFTER USING FOR A DAY I REALIZED ITS SOUND i;e THE SPEAKER NOT WORKING, THE INCOMING RECORDER NOT WORKING . I IMMEDIATELY CONTACTED THE DEALER WHO CONVIENCED ME THAT THE SERVICE CENTRE WILL TAKE CARE, BUT YOU SEE HOW GOOD CARE THEY HAVE TAKEN. I HAD TO SIT DOWN AT NIGHT AT 1.50 AM AND NARRATE THE HISTORY. HOPE YOU WOULD BE KIND ENOUGH TO TAKE AND FEEL HAPPY TO HELP. THANKS

MY EMAIL [protected]@gmail.com

Manishmnp

from Mumbai, Maharashtra

My mobile modle is W350i and there was problem in my mobile so, I left it to Sony service center i told them to give my mobile in minimum 7 days but they took my more than i expect, they took more than 2 months now my mobile warrenty is also finished because my mobile was to them only ... YOU should take some action about them because at first their was only problem in my keypad and at that time it was in warrenty but they made my mobile in more problems now because of them my mobiles camera is not working, , , , , , , .. And how is that sony service center they are checking up other company mobile phones also like Samsung, motorola, nokia, micromax and even China mobile phones also... I can give u their address, , , , ( India/Maharashtra/Yavatmal District:- Near Shyam Tokix, in front of star Electronic Mobile Accessoiries shop) ...And I also belong to yavatmal my ...Face Book Acc.Add:- aditya.[protected]@gmail.com

sandeeep

from Sindhnur, Karnataka

HI M SANDEEP RECENTLY I HAVE PURCHASED SONY ERICSON W20 ZYLO CELL PHONE BUT NOW I M FACING PROBLEM WITH THAT PHONE THE SLIDER BECOME DAMAGED . BUT IN MANGALORE SERVICE CENTER I GIVEN MY CELL TO REPAIR BUT ONE MONTH IS OVER STILL NOW ITSELF I DIDNT GET MY CELL BACK THEY ARE TELLING THAT SPARE PARTS IS NOT AVAILABLE . I REQUEST TO ALL WHO ARE GOING PURCHASE SONY ERRICSON CELL PHONE PLZ DONT PURCHASE THAT SET IS FULLY COMPLAINT . I HAVE GIVEN COMPALINT TO COMPANY BUT THEY ARE NOT RESPONDING FOR MY COMPLAINTS.

vethitoruho

from Kolkata, West Bengal

Jun 7, 2011

My phone xperia mini pro home screen disappeared after updating to android 2.1 and so if any suggestions please solved my problem now

Narendra Vaidya

from Roha, Gujarat

Oct 9, 2011

sony ericsson / mobile — Brand New Mobile device become faulty

Respected Sir/Madam..

I purchased SE Xperia Mini Pro (Model SK17i) on 15th.Aug.11 in Pune from RELIANCE DIGITAL ELECTRONICS RETAIL OUTLET. within 3 weeks, on 5th.Sep.11 its touch function stopped suddenly & it became a dead mobile. How come a faulty piece is passed through SE's Quality Control. I took the device to The Authorized Service Center "Accel Service Center" immediately on 6th.Sep.11. They said that part relating to Touch needs to be replaced & it will take around 8 days. I asked about replacement of the device since it was just 3 weeks since purchase. They said replacement is done only if the device gets faulty within 7 days of purchase & also advised to call Customer Support for replacement. I called up Service Center after 4-5 days. They said "Part is not available. It is ordered from Company's Chennai Plant. Till today i.e. 09.10.2011, Service Center's answer is same.
Simultaneously I called up SONY ERICSSON CUSTOMER SUPPORT on[protected] & told the story. After 2-3 calls, I was told my complaint has been escalated to OUTBOUND TEAM. I requested to connect to personnel of that team. Firstly I spoke to Shri.Rahul Sharma. He assured me to call me back next day. He didnt call me till date. Then I spoke to Shri.Gehlot of the OUTBOUND TEAM & repeated the story. Then onward I was being told daily that I will get a call within 48 working hrs.
From last week I was being told that I will get my device before 10th.Oct.11. Yesterday also I called up SERVICE CENTER, but got the same answer that part is not received. I told Service Center Personnel that Support Team says I will get my device before 10th.Oct.11. She said I should call Customer Support. I called Customer Support & spoke to Ms .Kanchan. She said wait 2 days. Yesterday again I called Customer Support & asked the personnel that How will I get my device before 10th. as today is Saturday. I didnt get the mobile. Tomorrow is Sunday i.e. holiday. Then How will I get before 10th.? Means the Company has not kept its promise.
Simultaneously Im sending mails also on SONYERICSSON.COM also posted my story on SONY ERICSSON's Facebook Wall. But apart from getting different Ticket IDs Im not getting any positive reply.

Since beginning Im requesting them for replacement of my device. I think I should get a replacement since a Brand New Device became faulty. Or else my money should be refunded.

MOBILE MODEL NO. - SK17i.
IMEI NO. [protected]
MY WORK ORDER NO. with SERVICE CENTER IS SE[protected].
MY TICKET ID WITH CUSTOMER SUPPORT IS 91317048.
MY REFERENCE NO. TO MY EMAIL IS[protected] AND
X-Ticket:91342912,2

Im really fed up with the Worst Service of SONY ERICSSON.
Please help me.

Thanking you..

Kind Regards,

Narendra Vaidya

Narendra Vaidya

from Roha, Gujarat

Oct 10, 2011

Dear Sir/Madam

Kindly peruse my complaint dated 09.10.2011 regarding Sony Ericsson Xperia Mini Pro Brand New Mobile device becoming faulty within 3 weeks of purchase. In my complaint I had stated that since last week Customer Support had promised that I will get my device on or before 10th.Oct.11, but today when I called Service Center 1st. they said the mobile is still not ready. Then I called Customer Support and I was shocked to hear one Shri.Omkar Sharma stating that "the device is pending for part". He said my case is escalated to one Shri.Ankit Jain. I asked for his number but he refused. Then he assured to call back in 1/2 an hour, but he did not call. I called after 45 mts. Shri. Tilak was on line. I gave the ultimatum that since I did not get my mobile on 10th.Oct. as promised, I will have to think of other options for justice.
Later, one Shri.Dheeraj called from Customer Support to tell me that It will take 5-7 days. I said nothing has been done in 1 month, how can you say that it will be done in 5-7 days?. I asked him that since the part is not available, why I cannot get replacement. How a device is launched without its parts not making available? I also said that the company prefers to stick to Policy rather than Customer Satisfaction. I also asked for refund of the money I spent. But they are neither ready for replacement nor ready to refund my money back.
I have spent almost Rs.2000/- for calling Service Center & Customer Support since 5th.Sep.11.

Since 6th.Sep11 till today my newly purchased mobile is with the Service Center.
TILL TODAY NEITHER MY DEVICE IS REPAIRED, NOR REPLACEMENT IS GIVEN, NOR MY MONEY REFUNDED.
Its mental harassment.
Hopeless service by Sony Ericsson.
Sony Ericsson not keeping promises.

rohu123123

from Gurgaon, Haryana

Jun 13, 2016

mobile work nahi kar raha warranty m hia phn

xperia z work nahi kar raah warranty period main hia . software issue ki wajh se kaam nahi kar raha phn but service center wale usse accident damage m consider kar arhe hia . nd phn repair hota nahi . so plz help me its cost is 33000

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Hi
I am Arindam Roy, your Mobile customers. I have a Sony Ericsson Mobile set. Model No-J300I.
.My SE J300I was intermittently giving charging problem for past 6 months. Then it had warrantee period. Once in a while, it was not getting charged. I took the phone to the SE service centre (see bellow-details service center address) during Feb -07.
The service engineer heard the complaint,(Complain No-15055) checked the phone & charger and advised that we changed this set through SE company and they took this set for changed and gave a lower price SE (J200I) mobile set for some days. But now complete one year they not gave us Mobile. When I will get mobile set to the service center all time they turn back and they show many reason.
So, my kindly request to you please solves my problem. And bake my SE mobile set.

Details adders of service center:-
“USHA INFOTETECH PVT.LTD”
“BELL’S HOUSE’10A,
HO-CHI-MINH SARANI,2ND FLOOR
KOLKATA-700071
STATE-WEST BENGAL
PHONE:[protected]

Details Personal adders
Arindam Roy
c/o-Ashutosh Roy
Vill-Lenin Nagar (Nepali Para)
P.O-Chonsurah(R.S)
Dist- Hooghly
PIN-712 102 State-West Bengal
Phone-[protected]
E mail [protected]@yahoo.com

Aug 13, 2020

Complaint marked as Resolved

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I bought a new Sony Ericsson Mobile Phone (Model P1 I) Dealer M/s. Hind Gallery, Shop No. 6, Town Hall Link Road, Udaipur on 29.11.07 vide their bill No. 818 for Rs.20900/-. However, I could not use the mobile for a single day as it was having no. of problems such as Hanging, Touch screen not working, Data USB not connecting etc. Thus I rushed back to the dealer M/s. Hind Gallery who directed me to M/s. Accel Frontline Ltd, 329-330 3rd Floor, Anand Plaza, Udaipur who are the service agent of the company.

Since it was a brand new model and did not work for a day I told him that I need another set and not a repaired one. Still he insisted me to give it to the service centre. At that time I had left with no option but handed over the set to their service Agent M/s. Accel Frontline Ltd vide their receipt No. 112737 dtd 01.12.2007

Now a fortnight has passed neither I have been given a new set nor am informed about the plight of my mobile set.

Being a reputed company, I have trusted on this product and I am sure that they will do the needful to keep my confidence intact.

Awaiting your prompt response.

Thanking you,

Yours faithfully,

ALEX CHANGAMANNIL
206 UIT COLONY
PRATP NAGAR
UDAIPUR 313 002
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Anil Kumar Gupta

from Bengaluru, Karnataka

I m IT person and i m working with TAJ Groups and i was given my mobile sony W700i in service center (SALORA) near Ranapratap Road Lucknow (u.p) and it's under warrenty they told me it's take a time for 1 or 2 days but today it's almost 8 days left but they are not able to return my mobile and days by days they will says it take time, it's take time. how much time it will take please tell me last 8 days i m moving without mobile how it's difficult for IT person, that is why i m not purchasing sony model because i know that after sale service of sony is so bad, but my friend force me, plz do some this otherwise i'll forword this complain to sony CO

Manoj Bairagi

from Delhi, Delhi

Sony Ericsson/Mobile — faulty mobile

I have bought a mobile of Sony mobile model S-302 from Pradeep Telecom Add. - 2/471 Vishnupuri Ramghat Road Aligarh(U.P.), after three days the display was disturbed and everything gone disappear When I bought this one it wasn't in sealed condition and he assured me that seal was broken only for customer showing purpose.).When I went to the shop he refused to talk to me and said that I have to go service centre directly & we are not responsible for it.
The service centre personal that time keep my mobile but today after ten days they didn't take any action.
The shopkeeper not hearing me and saying I can't do anything.

Please do something in my favour.

Hamid SHariff

Mobile Defective and Bad Service from the sony erricson service centre

I would like to inform you of my dissatisfaction with the Sony Ericssion P1i mobile phone and the service provided.Since I have bought this phone, it has been working well, until recently it stopped functioning normally. I returned the phone to your customer service(Trident United Products Private Limited Bangalore, Koramangala) on 20th January. The customer service representative informed me that the phone mother-board has to be replaced and they would make the phone ready in 10 days.

1 Month later, the phone is still not working.I received my phone with the motherboard replaced on Feb 18, Within 2days i had to revisit the service center as the phone started hanging frequently.
The manager promised me that he will replace it. But now they tell they haven't committed any thing like that

On each occasion they have kept the phone and apparently worked on it with no luck. Their attempts to resolve the problem have not been satisfactory and they finally claim that there is nothing more they can do to help me.Even the customer care department[protected] wasn't able help me and solve the problem.

And now they claim that they need 4 more working days to give back my cell. They need 2 months to solve a simple problem.And trust me guys they are meant to make false promises please don't trust them.

Yours faithfully,
Hamid Shariff
[protected]

jatin oberoi

from Nawanshahr, Punjab

Sony Ericsson/Mobile — requirement not fulfilled

i am using the mobile of sonyerricson company.
model-w350.(white color)

i want the new flap for my handset regarding which i had been visited local service centre(AMRITSAR)

and they r not giving any positive responce.

kindly take some action

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my digital camera of sony model-DSC-500 was submitted to sonycare francise(smilecare0 at dehradun on 17 dec07 for picture shaky and blur. they sent it to delhi ofice for further repairs. later on when contacted , was told that the defect is not repairable hence a replacement is being sent. this was 20 days back. whenever i contact them i am told that the replacement has been sent to gaziabad office, whose persons are on some sort of trainig , hence ur camera is not being despatched. it seems that sony india with such a big banner is short on its claims!they are working like indian babus- delay tactics. sony needs to pull up its socks and improve customer care.

Aug 13, 2020

Complaint marked as Resolved

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Pankajsingh Singh

Aug 21, 2015

Dear Sir/mam

I wish to inform that u. i have purchase a new mobile SONY XPERIA C4 DUAL and purchase date is 22/07/2015 in digital mobile collection allahabad.

My problem is I have activated my xperia protected feature through by this mail id pankajsingh.[protected]@gmail.com But my mobile after restart automatically protected mode is on.so i am try my mail id and password but my mobile authenticated not support n user name and password is wrong to display. so i have contact toll free no.[protected] and your help line support officer asking to me piese contact our near service centre and repair mobile software and deactivate protacted mode and also given a TICKET ID IS [protected]. After that I reached the near service centre in Varanasi and given my mobile and discuss protected mode feature related problem service centre respsnist. but service centre respsnist lady asking to me without open my mobile sim lock is damaged and void my mobile warranty without any xperia support engineer and given a ticket id is [protected] and W[protected].and date is 08/08/2015 also receiving mansion sim lock issue not a protected lock issue. then I contact next days to service center so asking to me respsnist your mobile is out of warranty and u will given a charges 9400rs replaced your mobile PCB. Then I rejected Jenrette your service centre estimate 9400rs and request to your service centre please resolve the my application protected lock. my mobile was also work two sim but due to application lock my mobile given a service centre. my one sim also insert in mobile and my mobile collect service centre. But today date 21/08/2015 I contact to service centre for related my mobile application problem resolve. so I ask to me your service center person your mobile is not repair so u have collect mobile without repair otherwise u repair mobile so u will give a charges for replaced mobile PCB.

So please resolved my problem as soon as possible.
my contact no. [protected]

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have a digitalcamera sony Model DSC-500 serial no.0387780 under wty.had sent the digicam to sony care franchise, smilecare 58 rajpur rd dehradun, on 17 dec 07, for picture blur and shaky. was told camera sent to delhi office for repair; later told that being replaced as can't be repaired; been waiting for replacement- told by local sonycare that replacement not being sent as pers at ghazizbad are on some sort of training. have been speaking to delhi office but without any response. sony talls tall but in actual very smallin its calaims about good customercare.would would beleie them -for the ads that give! donot they deservea an aplplogy and sent the products back soon. we have heard govt offices working thus. but bigs houses like sony???need to improve their after sale service their sales deptt requires a big kick on their toooo a big backside.

Aug 13, 2020

Complaint marked as Resolved

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Purushotham

from Chennai, Tamil Nadu

Hi

My photo is not clear on Pan card. I want to change of my Photo on Pan card.Please suggest how to proceed ASAP

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I am using sony ericson w810i from last one year.From last one month I was getting problem as the keypad and menu keys.,joystic were not working so I had given it to service centre at bangalore at below address aft confirming it from sony cutomer care no.
Smart care service.
SC1,smart care service,267,6 th cross,1 st block,jayanagar,Bangalore,karnataka.
ph no[protected].

As I had given the mobile on 14th Jan,08 I was told to collect it aft three days.When i went on 18 th jan to collect it they told me that it's have some motherboard problem so i need to wait for ten days i.e they will replace the mother board and give me back on 24 th.
As today I went to collect it they have another story.Nobody from customer care is sure when it will be repairied and given back to me.
Also whenever i am calling them either nobody is picking up the dam phone after twenty thirty rings and if by chance sombody will pick up they don't know anything.Even one mr. maninan had given me his mobile no but he is never answering his phone.

i don't know what to do as I asked them to give me back my phone without repairs.

i[censored] have any suggesition or know sony ericsson's main management people oprating in india or elsewhere whom i can contact via mail pls provide me mail ids.So i can write back to them about haraas ment i am suffering .

THanks

my mail id is [protected]@gmail.com
[protected]@yahoomail.com

Aug 13, 2020

Complaint marked as Resolved

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rahul kumar sahu

from Bhubaneshwar, Odisha

Sony Ericsson — sony ericsson no response

my head phone wire was broken so i submitted it in my sony ericsson service center to mend it
n now its around 6 months they neither return my headphone, when i ask them they say its still with company ---from orissa-berhampur

chander_7007

from Jind, Haryana

Sony Ericsson — NO RESPONSE FROM SONY CARE CENTER

Hi...Kapil here...I purchase Sony ericson mobile model no. j105i....recently my mobile disable to do proper working, his display is also nt working...I go to customer care center based at Ambala Cantt ( Nanak Telecom) but they not only behaved badly but also not they dont do anything to clear out the mistakes...So, I am looking forward for a better response.

nizamabad

from Pune, Maharashtra

Apr 21, 2011

my mobile model:W100i, workorder number:SE311SI111394, MY COMPLAINT NO:90109997.

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Hello,

This is to bring to your notice that I had purchased a brand new handset in the month of Aug 07 from one of Sony Ericsson's reputed dealer in Goa...Suddenly yesterday it started giving me an error "Insert Sim"...I reinserted the sim and tried it many a times but failed. The phone was just not working.
I took this handset to the dealer and asked him to check it up...he inserted another sim in the handset and it started working. He told me that the problem lies with the sim card so to take it to Idea people and they should change it...

I went to Idea office and showed them the sim...they inserted another sim in the handset however it was not working...They said the sim is perfectly working fine and they should get the handset to the service center went ...

I thereafter went to the Sony Ericsson service center and showed them the handset....
The lady sitting at the counter checked the handset response by inserting a sim to it and said it needs to be deposited as they will have to check further ...and she insisted that the handset also has corrosion hence it will not be treated in the warranty period and I will have to pay a charge for it...

I asked the lady to check it properly as it was a brand new handset which i had brought, how could it get corroded all of a sudden ??? There is no corrosion in my handset as was being insisted by the lady.

On my telling her to try again, she inserted another sim card in the handset and it started working again and i took the handset back.

The lady canceled my complaint however to my surprise she asked me to sign on a form which stated that as the handset had a corrosion, hence my further warranty stands canceled...

She went into an argumentative mode and also called another person who also started explaining me that as the handset had corrosion hence the warranty now stands canceled. Neither did i sign on the form nor did i sign the cancellation papers.

My question is -

1) Are the Sony Ericsson people at your service center trained enough to handle customer complaints sensitively and this being the only service center in Goa??
2) Do they know their processes well ??
3) They don't know how to behave with a customer and handle them.
4) They are not aware of the functioning of the mobile gadgets otherwise how would they have made such a silly mistake.

Request you to please look into the above and ensure that my warranty does not stand canceled.

My details are given below -
Handset Model - W300i
IMEI No. - [protected]
Purchased on - 11th Aug 07
Dealer - Mobile Choice,Shop no. 13, Reberio Bldg., Rivara Road, Opp. Titan Showroom, Panaji - Goa.
Service Center - ACCEL frontline Ltd.,
Gomantak Bldg,
Panjim - Ph 2232975

Awaiting an early response from your end,
Dr. Aparna Pradhan
#[protected]

Aug 13, 2020

Complaint marked as Resolved

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patel anandkumar p

from Surat, Gujarat

Sony Ericsson W300i — i lost my mobile

today 27th october 2008, just before 1/2 and hour, i lost my mobile in my area.

i want to back my mobile and i already deactivated my airtel sim.
i have imei numbre of that mobile.

please help me.
i m from ahmedabad, gujarat, india.

i[censored] have any idea u can call me on [[protected]]

thanks for help

Jisha TS

from Bengaluru, Karnataka

Sony Ericsson W300i — I lost my cell

Hi Team,

I lost my cell on 5th April 2009. my id number is IMEI[protected]
Can you pls help me?

Thanks & Regards,
Jisha

deepak r.pimpalkar

from Mumbai, Maharashtra

Sony Ericson w300i — Lost Mobie

Hi,

My Name is Deepak I have lost my mobile phone Sony Ericson w300i

SN: BD302LFWU5

IMEI :[protected]

sehaj singh goraya

from Jalandhar, Punjab

sony ericsson w3001 — i lost my cell

well m from mohali phase -9...i was comin back to my home from skool and i was driving a two wheeler...and my cell fell out from my pocket and it fell some where on the road..my route was from 41_b chandigarh to phase 9...its number was [protected]...and now u can contact me on [protected]...if some one can help me...i have seen many softwares on net about how to get back ur set but only i[censored] had preoaded the soft...but i had not installed any such soft...so if there is a soft vich can just tell the location ...plz just help...i love my cell

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Dear Sir,

Myself, Mr. S. Pattnaik, from Bhubaneswar, I had purchase one Sony digital camera (Sony DSC-P100, serial no. 2563618) on 9th Feb 2005, since more then six month I am facing one problem with my set and there are no solution at all till date.

My complaint:

The problem is I am viewing some black spot inside the lens with various zooming mode. And that black spot also remain in the photographs.

History:

I had given my set to Rajpath Service Center (Sony Authorized Service Center, Bhubaneswar) approximately six months ago, and they sent to Kolkata Sony Service Center (as Bhubaneswar Sony Service Center told me that they have to send this set to Kolkata service Center) for repair. The set was returned with carrying the same problem. After that I didn’t receive the set and again it was sent to Kolkata Service Center. After that I found the spot was vanished but a black bar is coming in high zooming mode. Again it was sent to Kolkata Sony Service Center on 14th Nov 2007. On 14th Dec 2007 I went to collect my set, and found the black bar was vanished but again the black spot returns and the zoom lens blocked. After that it was send to kolkata Sony servicing center on or before 25th Dec 2007 and return to Bhubaneswar on approx. 16th Jan 2008 with multi black spots in the lens.

My query:

When I will get my set free from all problems? If it persists then why not the Sony Service center didn’t replace my set with another Sony DSC-P100 Digital camera.

I have been tolerating the system of service from the Sony Bhubaneswar and Kolkata service center more then six months and I don’t want to tolerate any more.
And
I have lost more then Six Months of warranty period due to the Bhubaneswar and Kolkata Sony Service Center’s expert and wonderful service.

Kindly consider my problem as urgent, as I am very much worried since more then six months, and solve this matter as soon as possible.

This is for your records and reference

Thanks & Regards

Ar. S. Pattnaik
Contact no: [protected]

Aug 13, 2020

Complaint marked as Resolved

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Ar. Sandip Pattnaik

from Bhubaneshwar, Odisha

M.P.Singh

from Chennai, Tamil Nadu

SONY/digi cam — replacement of lens

I bought my camera on 16th December and unfortunately it was fallen on table and its sliding lens was not moving but after that incident it was working fine . I took 5 snaps which were perfect there was no problem but when i switched off and switch on again it was not working. Today I went to your sony world service centre hyderabad, they told me that complete lens will have to be replaced and charged me Rs.4000 but I want to know that is that true because when I was using i was fine...
Do you really take care of customer or for the shake of money you simply told us for replacement . Thats true at that point of time its impossible for any customer to quit because these are costly items but for next time of purchase customer took these incidents into consideration.
Please reply me don't ignore this issue ...

Pramodh

from Bengaluru, Karnataka

Hi,

Could you please let me know the sony service center near to airport road in bangalore.

Thanks & Regards
Pramodh.K

Sara

Hey! I found Sony DSC P-100 small cute and easy to use camera, looks were perfect but result was alright. you contact sony company, they might not return u the same model for free but can repair it in some cost. goodluck

rajjain

from Tumkur, Karnataka

meeradatar importer we are from banglore we are importer of digital camera spares parts
DIGITAL CAMERA SPARES PARTS IMPORTER
nikon, sony, panasonic, jvc, casio, olympus, kodak, pentax, fuji, conon, samsung, polaroid, yashica, konica, minolta, hp

we have price never before parts of digital camera spare parts

lcd display
opticallens units
shutter flexibles
mechanical decks
mechanical decks
drum assembly, &video heads
lcd flexibles
lcd shaft case
switch shart cases
switch block controls
main board
flash boards
lens sensors

banglore main office rajain [protected]
chennai pankajjain [protected]
delhi prem [protected]
mumbai molana [protected] thank you

sengailingam

from Ernakulam, Kerala

Sir
I am having DCR TRV 250E which was purchased in Spencer Plaza at Anna Road, Chennai sometimes during April 20006.
The camera was working alright upto May 2008. When I had taken the camera to Kodaikonal, suddenly, while I was shooting, the LCD was found to be not working at 90 degree opening. I handed over the equipment to an authorized service centre in Chennai and got it repaired. They gave only 30 days service warranty. I was charged for this Rs 1915.00.
After 28 days of receipt from 23rd August 2008, I used the camera only once for shooting the send off party of my friend and when I tried to down load the footage, I found one large band on the LCD.
When I took the equipment to the service centre, they accepted the camera and again sent the same for repair. Now they charge Rs 4815.00 (Around).
My question is that my camera was functioning except the problem cited above. After repair a new problem has crept in. Further, the cot of the components, inspection charge (Rs 1000.00) is found to be abnormal. The above causes, loosing interest in utilization of digital cam carder.
Please state how to get the cam corder repaired on payment of normal charge through an authorised service centre.
Your reply will solace my mind. I have incurred an expenditure approximately Rs 7000.00 against the purchase value of Rs 15400.00

CG. Taylor

When I received my cyber shot Sony digital camera I was thrilled. I used it several times and had to replace the battery. When I opened the battery compartment the catch broke with very little pressure.When I went to Best Buy where it was purchased, they washed their hands of it and told me to call Sony. After pricing how much the repair would be, it is almost 90.00 and the camera only cost 120.00 I became quite upset. I thought Sony not only made good products but stood behind their products at no extra cost.

After this experience, we will not only think twice about making future Sony purchases, will encourage our friends to do the same.

Any ideas of how to get this rectified?

subir kundu

Dear mr.Pattnaik
just go to consumer court with all papers. write 4 nos of letter 1.service center, kolkata 2. service center bhubaneswar.3.sony eastern zonal office.4.sony head office INDIA..YOU WILL BE PRIZED BY A NEW ONE

Prdipta Kumar Ray

from Delhi, Delhi

Sir,
I want to brought a Voice Recording SONY branded set. Pls give me details with model number & Price.

Regards

Pradipta Kumar Ray
Cuttack, Orissa
[protected]

rajesh

from Chennai, Tamil Nadu

my w595 is not working, no solution in service center

Sony Team

from New Delhi, Delhi

Dear Mr M.P Singh,

Greetings from Sony India Team,

This is to inform you that your concern has been noted. We would request you to register your complain in our Customer Care No[protected]Toll Free) for immediate actions.Also share your contact details or complaint number for assistance.

Warm regards
Sony Digital Team

Prafulla Kumar Senapati

from Bhubaneshwar, Odisha

Dear Sir,

I had purchased a Sony TV (Model No.HG21M80C) 21" WEGA Set in April 2007. It was OK till 13.8.2010. Suddenly it became dead on 13.8.2010. To get it repair I went to Rajpath Service Centre ( A Sony India Authorised Service Centre in Bhubaneswar) on 13.8.2010 and complained in their register (Complain No. 1547) and returned with an assurance that the Engineer will be moved to my residence to get the set repair. But it was vain. No body come to my home to have a test. Then I made a telephone call to the centre. But no one was there to receive the call. Again, I proceeded to the Centre to know the facts. Then, they told me to bring the TV set to the Service Cenre for which it will be easy to repair the set. They also told me that a telephone call will be given to you to know the repair cost (i.e. estimatation) which is yet to be received by me.
Under this circumstances stated above, I request you to take necessary steps to repair the set OK under intimation to me and obliged.

Prafulla Kumar Senapti,
Model No.KV-HG21M80C.
Email - [protected]@yahoo.co.in

Ashok Acharya

from Bhubaneshwar, Odisha

I have given my music system model no MHC-RV2 in your Rajpath service center at bhubaneswar on 29.11.2010.The serial no is 526135. I am yet to know what is the estimation for the system.I have gone personally to know what would be the repairing cost.They told me that tomorrow they will be able to tell the estimation.After that I have repeatedly talked to your office till today.But your people are unable to tell about my music system .I am just waisting my phpone calls to your sevice center.Please advise what should we do .
Thanks.
Ashok Acharya,
Tankapani Road,
Bhubaneswar.
Mob:[protected].

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I am really unsatisfied and disturbed regarding the response of Sony Erricson service centre as i depositted my mobile phone W550I (Worth Rs.10,800, Purchase Date: 18/06/2006) for repair on 27/12/2007 as it was not working, no response was recieved at first instance but after propper time (3 Days) they commited to repair the same for Rs.800 but after 3 days they told me we are unable to repair the same 7 take the set completele dead back.
There is no value of commitment for such a big brand name, I hereby want to open the eyes of all against these malpractises and request the company to take strict action against service centre (Suri Telecom, Laxmi nagar)

Aug 13, 2020

Complaint marked as Resolved

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Ritwik Mahakud

from Delhi, Delhi

Dear Sir,

I have a sonyericson K790i model.Its very Good.But my problem is that I can not instal any software or any games in it. So please advice how can I install it.

sudipta kishore barick

from Angamali, Kerala

Dear Sir/Madam,

Sorry to inform you that withing four month of purchasing of sony erricsson W580i, it is showing display problem and the key pad has broken. I have given a sony erricsson service center in Mangalore, Karnataka, India. It has been more than three weeks but nothing has been done till now. My complain id : SES081TM10971, Phone number of that place is[protected]. Mobile has been given by my friend Piyush.

Kindly do the needful.

Thank you.
Sudipta K. Barick.

sk.mahaboobsubhani

from Hyderabad, Telangana

w580i mobile was stolen plese recovary

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i purchased a sony ericsson w910i mobile from a mobile store in kolkata. after one and a half weeks it accidently came into contact with water.i gave it to a sony ericsson certified service centre in kolkata, the address of which is mentioned below.i gave the cell on 3.12.2007.the manager of the shop told me that the problem will be resolved in a week and you will get the cell by next week i.e. by the second week of december.they also told me that the motherboard will be replaced and it would be warranteed for 3 months and the expense would be around Rs 19,00.till now i have not received the cell and they are also not telling me anything regarding it.they keep on extending the date by one week and it is now over 45 days.the IMI number of the cell is [protected] and the battery serial number is 0093481.when i call the service centre they tell me that my cell is in the sony ericsson head office in delhi but they never give me the contact number and the address of that head office when i ask them to do so.the job sheet number of my complaint in the service centre in kolkata is 6299.please take the necessary action so that i can get my mobile back at the earliest possible.
the service centre name to which i had given the cell is
Babli Media Service Centre
106/A Raja Dinendra Street
Kolkata-700004

Aug 13, 2020

Complaint marked as Resolved

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sunil

from Hyderabad, Telangana

sony ericsson w910 — worst service given by company and what's the use of warranty

my name is sunil i purchased sony ericsson w910 for rs 18500 from [mohan varieties masid street vijayawada]. after 15 days i started facing problem like sliding and my mobile was not starting. so i gave it in the company for repairing it.so they told me to come after 15 days.so after 15 days i got a call from company that ur mobile will not be get repaired so plz come n take ur mobile. i was completely shocked by hearing that stupid reply because only 15 days been over i have purchased mobile n its very painful to hear such reply bcos only 15days had been over purchasing the mobile.when i asked wats the problem y is it not getting repaired they just told that parts r not available.so plz help me in solving out this problem because i am from a middle class family n 18500rs i an high amount for me to bear
thanx my contact number is [protected]

Abhishek

from Mumbai, Maharashtra

sony w910i — Ridiculous cell

Today i bought w910i dated 25/08/2008
from infotech gallery shop no. 6 ansal majestic tower new delhi 110018
my imex : "[protected]"
what faults should i tell you about this this cell i am just got frustrated in four hours i bought this phone for better music player but to be honest my brother's tata indicom set fm voice is much better than this.
its got hang several times in last four hours and i can not hear the voice clearly at all during incoming and outgoing. it automatically got switch off as well sevearl times.
i am just thinking why i chosen sony inspite of nokia.
i am not happy at all.
i went to shopkeeper after one hour only but he denied to help me i request you pleaseeeeeeee look in to the matter as soon as possible and do the needful i am ready to take any lower price phone with better quality than this and dont refund my rest amount as well, as i am ready to do negotiation.
but please do needful.

Manu Sharma

I bought a T650i from Satnam Electronics, Greater kailash Market Part-I on Oct 25, 2007.
The same is not working since last 2 days . I personally went to Neeru Enterprises (Sector 18, Noida) who confirmed that it will take 15 days from Chennai CCentre but if I wish to get the same done I may wish to go directly to Salora Intl (Centre at Okhla, New Delhi) and they will change the motherboard at the same moment. When I called up Mr. Ramvir, he said I have been misguided and in this scenario I have lost 2 precious days.

I would like to remind the Co. that after spending 20k if I have to wait for 15 days as your logistics problem, why should I bear the brunt of purchasing a new phone because my entire work is dependant on a phone.

Pls contact me else the same will be highlighred on Zee TV (My brother works there) and PEHREDAAR-Complaint highlight program.

Requesting your help ASAP

Pls contact me at [protected]

Manu Sharma
Associate Vice President-HSBC

bilal

sir i have k850i but when i open games or application its show opretion faild wht ll i do?
tell me sum codes abt it or help me to any other way

thanks ok
[protected]@yahoo.com

Kalyan Kumar Ojha

from Khandwa, Madhya Pradesh

I drag your attention about my serious problem, i bought a Sony Ericsson mobile from SUBHIKSHA TRADING SERVICES LTD. BIRATI, KOLKATA-700051, Bill No: INV/910/SVR Dated 27.07.2008 vides Model No: W810i, Sl. No: [protected] after buying the mobile it have got a problem. The sound of the Speaker is cracking & the sound of the speaker is very bad. I send it to your Authorized Service Centre Rippon Street, Kolkata, dated 01.09.02008, case ID No: 2 WK:[protected]. But after 26 days kept in there custody they don’t solve the problem and they want another 10 to 15 days for servicing purpose, then I withdrawn the mobile set and send to your Authorized service centre, Durgapur Benachity, Dist. Burdwan dated on 27/09/2008. Complaint ID – ISE103/8. They replace the speaker but not solved the problem & they told that it’s a problem on MOBILE BOARD also told me that they already send the board at head office and it’s now under head office activity.
Now after spending two month I think it’s a very unprofessional & light hearted assignment from your end. Now I realize about your products quality & service. But still believe that you will clear my problem & solve it very soon.

chetan gupta

from Pune, Maharashtra

i bought a sony ericsson w580i in june08, ther was some problem with LCD of my cellphone.since it was under warranty so i gave my cell phone for repair in one of the certified service center at manicktolla(north kolkata).and i really had a tough time with them.
HENCE I WOULD REQUEST SONY INDIA PVT LTD. TO LOOK INTO THIS MATTER BECAUSE THESE CENTERS ARE RUINING THE NAME AND FAME THAT SONY AS A CORPORATE GIANT IN INDIA HAS MADE.THE ADDRESS OF THE CENTER IS AS:
Babli Media Service Centre
106/A Raja Dinendra Street
Kolkata-700004

Sunil Keni

from Chennai, Tamil Nadu

I have an sony ericsson W950i and the display screen not working so I was following up with the certified service centre in Chennai (Tambaram) for last 40 to 45 days but unable to get any positive response from them.
Is there anybody who can help me out on this.

sanjay patel

from Vadodara, Gujarat

sony ericsson w910i — lost of mobile

I'm sanjay patel, While i travelling in bus my mobile sony ericssion chocolate colour mobile of model w910i is lost. Here i have given my IEMI no. and other details of lost phone.
I have no other sources to help me except u!
Please help me, it's a new, i bought it on13/09/2008 from Mobile Wala, Vadodara, vide invoice no.9918
My Details are as under
Name : sanjay patel
Present Address: A/5, Falshruti society, near civil hospital staff quarters, Bharuch, Gujarat, India.
Phone Model : w910i
Make : Sony Ericsson
Color : chocolate
Detais of sim and Phone No. when lost :- BSNL Sim card, Phone No.[protected]
Last- phone No.received. from mobile : [protected]
Last Dialed No. from mobile :[protected]
E-mail : [protected]@yahoo.com
Missed date :[protected]:30 to 11:00 PM)
IMEI No : [protected]
After missing the phone along with BSNL simcard I have cancelled the sim card and have got the duplicate sim card of same number from BSNL office on Dt. 6/05/09
Please help me sir. and inform me the present phone number and details of simcard being utilised in my above lost phone and also other details, so I may try to trace my above phone.
I never forget your help,
Thanks
sanjay patel
[protected]

nitin

from Bengaluru, Karnataka

Dear Sir,

Ref. W-5801 Sony Ericsson Handset bearing number 35 [protected] Purchased on[protected]

Sub. Mall functioning and poor service

The above mentioned Sony Ericsson handset purchased by me on[protected] has been sent to ASCENTEL for service in March – April 09 (replaced the motherboard) and now again on 02/06/09.
Earlier you have replaced the motherboard twice but the problem still persists and the functioning was unsatisfactory and hence the service has been redelivered to ASCENTEL on 02/06/09 as per their acknowledgement card number 272. In spite of my persistent follow-up with your service people, and call centre (caseno-SE[protected], I am yet to get back my handset. Such extreme delay in service as we as repeated malfunctioning does not speak well about either the product or for the company and the consumer looses confidence in the product it self. It is certain that there is fundamentally some thing wrong with the particular handset, I had been using different models of Sony Ericsson handset and this is my 6th Sony Ericsson handset and never faced such a problem earlier but since buying this particular handset, I have lost my peace of mind because of nonfunctioning of this set. I request you to please replace this defective handset and restore my confidence in the product without any further delay

Robin Karmakar

from Pune, Maharashtra

Sony Erricson / W910i mobile phone — Unprofessional people at Service centre

I have bout a Sony Erricson handset W910i in which since day one i am having lot of problems. The set restarted automatically 15- 20 times a day and if i dial any number then its hanged stil the call continues till the time i dont pull out the battery manually. The charging port of the mobile does not work properly as when i try to charge the handset i need to shake the charger in order to get the handset charged as port is loose. Ear volume is to low and not audible at all while talking.

To add to all my pains and sufferiings when i tried to visit the service centre of the Sony Erricson at RT outsourcing, 2 Rippon Street, Kolkata. The lady at front desk to was taking care of my complaint didnt knew how to open the handset as she was trying to open the back pannel of the handset without unlocking it then i educated her how to open it as she would have almost broke it. After struggling a lot with the handset when she was not able to understand anything she took the handset with her somewhere inside the office and came back by saying that i ned to leave my handset. After wards while allembling back the hadset she misplaced mine switch on/off key and started blaming me that i misplaced it on my face i politely told her that when i handed the set all the keys were there. She behaved rudely and continued replying in rude tone. When i complained to the shift manager Mr Indrajeet then they said that they would replace with another key. Mr Indrajeet was so casual while talking to me and by putting hands in his pocket was also behaving rudely with me. it was not only me as i was there for more than 1 hour and each and every customer were been treated by Mr Indrajeet in similar way. I was shocked to see such kind of pathetic and disgusting sevices from a responsible person from frontdesk of such a big branded organisation.

Now my concern is my handset is still under warranty still i have been asked to bear charges related to the repairing of the handset. I am really surprised as i think that main moto of Sony Erricson is to get money out of the pocket of customer and then to make them suffer for lifetime. I wont advice any of my family member or friends to buy any product of Sony Erricson after seeing and facing such kind of harrasment from after service people. Although i have given mine handset for repairing but this would be mine first and last mistake to buy product of Sony Erricson.

I seriously need to speak to person who heads the customer service as need to share all mine experience and make them realise about what they are doing.

regards,
Robin karmakar

mujibunisha

from Chennai, Tamil Nadu

Sony Ericsson W910i — lost mobile.

i am muji. i lost my mobile. its a new mobile. its in a red colour. i lost my mobile in college. so please pray for me...if mobile is getted i will give u a choclates.ok byeeeeeeeeeeee...

Jackson James

from Guruvayur, Kerala

sony ericsson w910i — Worst service centre in the world

this is just not my complaint..

the sony ericsson centre in Kerala, Trichur is completely letting down the brand image of sony ericsson phones..

everytime i go for a service there i find one or the other fight going on in the centre between customer and the staff there.

i am a die hard fan of sony products... but if this is the way they are carrying on service, its no wonder why people in Trichur are going for other brands... .

A K DANI

from Mumbai, Maharashtra

I strongly recommend all the sensible buyers across the country not to touch Sony Ericsson mobile handsets even from a distance.Such a funny and lousy company I have never seen in my life. You can run from pillar to post without any success where to get your handset repaired even in a metro city like Kolkata.

A K Dani
[protected]

Kejash Dilipbhai Mehta

from Bhopal, Madhya Pradesh

Sony Ericsson W910i — Can't Updated Software

I have purchased SE mobile w910i from Rajkot. Which is aurthorised dealer of sony-ericsson.My mobile is completing in working condition.But sunddenly it's turn-off.This would oftenly happens. But this time it doesn't switch-on automatically or customaly.So I go to Sony Ericsson service centre and told about my problems.He said that you have software problem. And it would take 2 days time.I have said him that 1 and 1 1/2 hour is sufficient to update software in any mobile then how could you tell that it takes 2 days.So he said that come after noon.I went still he can't do that.And Told come after 2 days. after 2 days he can't do that and said there is in connection problem.He said came tomorrow.I would definately do it.The next day I went and centre has been closed.His employee said the renovation of centre is running and it took 8 days.After 8 days I went his employee took mobile and said we can't do it.And wash-up his from their responsibility.And said give it to another mobile centre.This is rude behaviour of service centre owner Shaym Karia. I know very well the value of sony ericsson mobile.That's why at my home I have 4 Sony Ericsson Mobile.My humbly request to you please closed this service centre and give another person to aurhotisation.

Anand

from Hyderabad, Telangana

Dear friends :

This is to aware you about the sony erisson service centre that the service is very bad which ever service center it may be i have experienced two service centres in hyd I brougnt a sony ericsson W580i last year
after using for 6 months it got sudden swith off while put for charging & i have gone to sony reisson service centre in sec bad they say that it mobile got into water they are showing me some red marked below the battery as it will apper only when it got in water like this they are saying. but the mobile is not got in the water accutally, & he refused to repair & saying that the mobile is wet inside put the phone into sunlight for 2 days & then bring the mobile back & then i visted another center which is in abids they taken the phone after 2days they are saying that the mobile is unrepairable the mother board is got damage & it will cost me 4500 for repair with three months gaurantee, I used the mobile for 6 month & i have not face any problem one day sudden it got switch off that it . after that i agreed for repair they take 10 days time to repair & given back the mobile . after that the bluetooth of the moblie is not working properly. then i loose payshens & i sold the mobile for three thousand . I deicied that not bye a sony ericsson phone in future.

RamKishan

from Mohali, Punjab

Sony Ericsson / W910i — Extremely Poor Service

The handset was given at service center on 6 the august 2009 but still no response even about the status when it will get repaired.

Soundar

Sony Ericson W910i — Software Problem

I bought a W910i in Jan, 2009. For 3-4 months the Handset was working good.Then the problem started, my phone automatically restarts, keypads will not work, Some key-functions misbehave (eg: if I press Key '1' in whatever application i was working,the application gets closed and i'll be directed to the standby mode).Since Im in the warranty period I contacted the Authorized Service centre and Flashed the mobile.But all i can enjoy that for 2 months, Again the problem started, but this time a little different, Keys 1,3,6 will not work when we dial a number (often). If we restart the phone once, then they will work!(amazing-it is not a keypad problem!) , Incoming calls from unsaved numbers will not get displayed. 'Call screen' will not get displayed for unsaved numbers, Since the warranty period has got expired, I 'll be charged if once again I took the phone to the Service Centre. Can I make the point whether the warranty restarts from the time when I did my 'Flashing' operation in the Service Centre? I have enough proofs and Discription of the problem certified by the Service centre engineer!

gajanan a deshmukh

i am intrest serves center in

dhananjay shinde

from Surat, Gujarat

Sony Ericsson W910i — unique password for formatting memory stick

i want format my memory stick. but the unique doesn't work. i tried by following code i.e.0000,1234 but it shows wrong code . please give me the unique code

sharif

my w910i mobile suich on after on massasge show formate memore card now phon look code but i no know my phoon pass cood .pless help me .thanks

cchanana

from Gurgaon, Haryana

Sony Ericsson W950i — Sony Ericsson Not returning my phone

WorkOrderNo: SE10OKH11072

I submitted my mobile for repair at Okhla Sony Erricson Service station on 17th April 10 as was given an estimate time of 1 week. Even after my repeat calls, phones on 39011111 and emails at uestions.[protected]@support.sonyerricson.com, I have not received any positive reply.

The Okhla service station is now closed and the call centre people always say it will take 3-4 more days. I have also asked them to return my handset as it is, to which also they politely refuse.

Infact today when I called I was asked to confirm that I have not collected my handset from the Okhla service station.
I am not sure if they still have my handset or have they lost it.

ghdfans2010

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diwanjisomesh

from Mumbai, Maharashtra

friends i too suffer from bad customer services by sony erricson care center .i purchased w910i handset and as usual it is not working due to its faulty motherboard .

mathuri

from Mumbai, Maharashtra

sony company did't provide proper service centers.also dis company mobile did not have life time.

jainn85

from Kolkata, West Bengal

sony w910i — Lost my Phone

I have lost my sony ericsson W910i handset today. Could you please help to block the mobile handset.?
I have got the SIM blocked already.

Sony Ericsson Model: W910i
IMEI No.[protected]
Missed on: 18/10/2010

Somuprs

from Bengaluru, Karnataka

Apr 21, 2011

Sony Ericsson W910i — Lost my Phone

Tracking of my Lost mobile Sony Ericsson W910I and card having no.[protected]

From,
Mr. Somashekar
# 598, 6th Cross, Hosur Road,
Chennakeshava Nagar,
Bangalore - 560 100
Karnataka, India
Phone : +[protected]

Somuprs

from Bengaluru, Karnataka

Apr 21, 2011

Sony Ericsson W910i — Mobile Lost

I'm N Somashekar, While i travelling in bus my mobile sony ericssion black colour mobile of model w910i is lost. Here i have given my IEMI no. and other details of lost phone.
I have no other sources to help me except u!
Please help me, it's a new, i bought it on07/02/2008 from Global Access, Koramangala, Bangalore, vide invoice no.KA/15314
My Details are as under
Name : N Somashekar
Present Address: # 598, 6th Cross, Hosur Road, C K Nagar, Bangalore - 560 100, Karnataka, India.
Phone Model : w910i
Make : Sony Ericsson
Color : Black
Detais of sim and Phone No. when lost :- Idea Sim card, Phone No. [protected]
Last- phone No.received. from mobile : [protected]
Last Dialed No. from mobile : [protected]
E-mail : s.[protected]@rediffmail.com
Missed date :[protected]:00 to 09:30 AM)
IMEI No : [protected]
After missing the phone along with Idea simcard I have cancelled the sim card and have got the duplicate sim card of same number from Idea office on Dt. 21/04/11
Please help me sir. and inform me the present phone number and details of simcard being utilised in my above lost phone and also other details, so I may try to trace my above phone.
I never forget your help,
Thanks

N Somashekar
[protected]

joy2bulti

from Pune, Maharashtra

May 11, 2011

I purchased a Sony Ericsson w910i mobile from a mobile store in Agartala, Tripura. After 9 months my mobile was switched off. I gave it to a Sony Ericsson certified service centre in Agartala, Tripura, the address of which is mentioned below. I received my mobile phone by paying servicing charge of Rs. 1600/- but I was discovered that my mobile’s front camera and back camera was not working. Again I gave it to them and they charged Rs. 700/- for repairing my phone. I gave the cell on the month of March 2011. After receiving my phone I found the same problem in my phone. Again I gave my phone on 19/4/2011. On 6/5/2011 I received the phone with same problems. Now they told me that the motherboard will be replaced and it would be warranted for 1 month and the expense would be around Rs 3000/- The IMI number of the cell is[protected].The job sheet number of my complaint in the service centre in Agartala is OB 275. Please take the necessary action so that I can my money back or my phone’s support as early as possible.

....007.....

Jun 8, 2016

late service provider

my led tv not working.

rajat1

from Jammu, Jammu and Kashmir

Jun 9, 2016

phone not working

I have sony xperia l.but it is not working properly.its hanging.some times gets switched off on its own.

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Dear sir/madam,

Respected sir/madam my name is JAGMEET SINGH CHAWLA from LUDHIANA PUNJAB.On 1-nov-2007 i bought a set of sony ericsson model name S500i there was a problem in in screen and side shutter lights after about 2 months.Then i went to sony service station in LUDHIANA name B.M. SERVICES(SALORA INTERNATIONAL)SHOP NO.6,PEARL PALACE,GHUMAR MANDI,LUDHIANA PUNJAB.They accepted the complaint and said that they will return my set after 10 DAYS...but now it has more than 1 MONTH since there is no replay...they r not taking my phone calls and when i go there they just tell me ur set has not come yet..

SIR/MADAM,PLZ HELP ME ON THIS ISSUE

MY COMPLAINT ID IS-17728.

MY CELL NO.[protected]

JAGMEET SINGH CHAWLA

Aug 13, 2020

Complaint marked as Resolved

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i have purchased sony tv (model no-kv-ex29m97) and now we had the problem in the tv the picticure is not visualised clearly and the picture is not seen if the tv is on for a long time so we gave it for the service to
sunrise electronics sony authorized service center
-shop-8 municipal market ,
kankaria ,
maninagar,
ahmedabad
ph no[protected]
they took the tv for repairing and took 1043RS as charge for repairing but we did not get the result and moreover the problem has increased.
so being such famous company the customer should get the reliable service.the customer should be satisfied instead of cheated.

Aug 13, 2020

Complaint marked as Resolved

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Hello all, I' am sharing my bad experience hoping that you will be better educated. I bought my mobile phone (SE k800i) in Qatar in December 2006. It came with a 1 yr mid-east warranty. I was happy with the phone except for a few minor glitches which occured during data transfer, but 2 weeks back i noticed the phone was hanging up with a white screen of death whenever i plugged it into the pc. i took it to a ''authorised' sony ericsson service center near Dasaprakash Hotel in Chennai, the guy took it in and hooked it up to his pc and found the same problem, but instead of disconnecting it he went about restarting it despite my warning and totally bricked it. he then gave a dumb look lamenting about the problems with the model and complaining about the poor quality of SE phones! well figuring its no use arguing with the i went back and searched for a better service center. Someone told me that there is another service center near Apollo hospitals run by Accel Frontline, my spirits lifted a bit when i went there and saw a bit more professional looking office than the previous one, they took my phone after making me sign a 'no guarantee' paper since it was out of warranty period. i was asked to come back in 3 days during which time i did my own search on the net and found people facing similar problem had actually rectified it themselves (it was a corrupted EROM ). then i went back to the service center after three days with more confidence that my phone would be repaired but it was not so!, after a 3 hr wait at their office because of faulty PC's they informed me that the phone was not repairable !. and a while later i realised that they had actually opened the phone and had replaced the navigation keys with some broken ones !!! now not only did i have a currupt erom but also a damaged phone thanks to the geniuses who work for Accel's service!

The moral of this experience.. stay away from the latest/expensive SE phones in the future and NEVER go to any of the so called authorized service centers .. especially in Chennai , unless it is recommended by someone u trust

Aug 13, 2020

Complaint marked as Resolved

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kavinkumar

from Chennai, Tamil Nadu

The same thing i also faced with my Sony Ericsson W830i,
but i purchased in chennai univercel only.
same white screen is appeared after servicing it displaying error message that congiguration error please contact service provider.
ACCEL FRONTLINE Limited is really useless service prvider.
they serviced my mobile for 10 days and telling to me that they cant fix it.finally my mobile is like empty box.

sarin

from Bapatla, Andhra Pradesh

Yes i do agree, these accel icim people in greems road are really useless and time consuming guys, they think they are perfect and proffessional, but i feel those guys look like school drop outs with no technical knowledge about phones, they make customers wait for nearly 3 hours and ask them to collect the phones after 3-4 days, if you look at the recipt which they ask you to sign, it says that they dont gurantee that the phone will work after service and partially working phone may not even work after service, i had many bad experiences with them after giving my SE K500I, SE W830I

amarnath

from Delhi, Delhi

I went to Accel service centre with SE W810 i and Fly B700.
(1) SE W810i : - After waiting for nearly 1 1/2 hours i was able to reach the people taking the complaints. They asked me to wait for another 15 mins. Later 1 guy came from inside and told me that completely the motherboard has become wet . I told how can it be. He told it is. It can't be repaired even if i repair it would be 70% of new phone cost. He told he would get back to me in 3 days. After 3 days when i went they told it can't be serviced. After 2 months my phone again it started working. I don't what the Accel guys checked. For this i wasted a half day both while giving and getting the set back.

(2) Fly Duo 700 : My second SIM was not working. I gave them and they told it has been rectified. Again after 2 weeks it stopped working. I don't what the hell these ACCEL guys do service. Whether they have been experienced in handling mobiles or not. The pain in the is that we need to wait for longtime to give a set for servicing and also to get back.

Accel people if you see this blog please try to change your self atleast from now onwards.

Neelu

from Chennai, Tamil Nadu

Could any one please let me know the authorized service center for SE K810i.

Thanks in advance.

JAIPAL SINGH

from Pune, Maharashtra

MOBILE MODEL K800i — mobile giving message and not functioning

Dear Sir,

I am having Sony Ericsson mobile model no:K800i and getting countinuous mesaage "serious error stop charging,stop using phone and contact sony ericsson call centre,while switching ON and screen light remains coountiniuosly ON

Pl provide the address and contact details of Call and Service centres in Bharuch/Ankleswahar city in Gujrat.

Name : Kishan Sinh Solanki,Dahegam,Bharuch.
Mob No:[protected]

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