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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 399

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A
Ar. Sandip Pattnaik
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Bhubaneswar and Kolkata service center playing the customer emotion…

Dear Sir,

Myself, Mr. S. Pattnaik, from Bhubaneswar, I had purchase one Sony digital camera (Sony DSC-P100, serial no. 2563618) on 9th Feb 2005, since more then six month I am facing one problem with my set and there are no solution at all till date.

My complaint:

The problem is I am viewing some black spot inside the lens with various zooming mode. And that black spot also remain in the photographs.br...
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Ca Rishabh Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsatisfactory Service

I am really unsatisfied and disturbed regarding the response of Sony Erricson service centre as i depositted my mobile phone W550I (Worth Rs.10,800, Purchase Date: 18/06/2006) for repair on 27/12/2007 as it was not working, no response was recieved at first instance but after propper time (3 Days) they commited to repair the same for Rs.800 but after 3 days they told me we are unable to repair the same 7 take the set completele dead back....
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G
gyan prakash goel
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad customer service

i purchased a sony ericsson w910i mobile from a mobile store in kolkata. after one and a half weeks it accidently came into contact with water.i gave it to a sony ericsson certified service centre in kolkata, the address of which is mentioned below.i gave the cell on 3.12.2007.the manager of the shop told me that the problem will be resolved in a week and you will get the cell by next week i.e. by the second week of december.they also told...
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J
jagmeet singh
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they r not returning my set

Dear sir/madam,

Respected sir/madam my name is JAGMEET SINGH CHAWLA from LUDHIANA PUNJAB.On 1-nov-2007 i bought a set of sony ericsson model name S500i there was a problem in in screen and side shutter lights after about 2 months.Then i went to sony service station in LUDHIANA name B.M. SERVICES(SALORA INTERNATIONAL)SHOP NO.6,PEARL PALACE,GHUMAR MANDI,LUDHIANA PUNJAB.They accepted the complaint and said that they will return...
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D
dhara rajendra modi
from Arki, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service complaint

i have purchased sony tv (model no-kv-ex29m97) and now we had the problem in the tv the picticure is not visualised clearly and the picture is not seen if the tv is on for a long time so we gave it for the service to
sunrise electronics sony authorized service center
-shop-8 municipal market ,
kankaria ,
maninagar,
ahmedabad
ph no[protected]
they took the tv for repairing and took 1043RS...
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S
Sattish Ramprakash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service Centers

Hello all, I' am sharing my bad experience hoping that you will be better educated. I bought my mobile phone (SE k800i) in Qatar in December 2006. It came with a 1 yr mid-east warranty. I was happy with the phone except for a few minor glitches which occured during data transfer, but 2 weeks back i noticed the phone was hanging up with a white screen of death whenever i plugged it into the pc. i took it to a ''authorised'...
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G
Gautam Viswanathan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service Level at After Sales and Service Centre

I own a Sony India Music System, Model No MHC RV 660D, Serial No. 335H358 for the last 3 years. Last week the DVD Tray failed to open up and the system kept going to stand by. I visited the service centre in Vashi, Navi Mumbai namely, SRI SAI ELECTRONICS, Shop No FI-11, Sector 5, Vashi, Navi Mumbai on 06th Jan 2008 (Sunday). They promised to give an estimate by 08th Jan 2008. I have still not heard from them and I'm being asked to call...
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PR Dasgupta
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure of vedio card in RV-777D

To
CEO
SONY India Limited,
Dear Sir,
As one of the customer it pains me to raise such complain out of desparation and seeing callous attitude of your dealer as well as service centre at Bhubaneswar.
I purchased on eSONY RV-777D hi-fi system having sl no 3157003 on 11.11.2004 at Rs 18060/= from Rajpath Motors Bhubaneswar,vide cash memo no RMCA45186. The CD part of the system went out of order some time during...
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B
binod kumar jha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective products and bad customer service

I have purchaged one SONY DVD RW from VORA COLLECTION CHAS BOKARO on 02/12/2007 vide invoice no 907 and it is defective.
I have already sent you my complain few days back in redif mail with no response till now.Please solve my problem.I have logged complain to sony india care on 24/12/2007&my complain no. is 2609484 .Till no action taken....
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T
TUSHAR DAS
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISLEADING ADVERTISEMENT

RECENTLY I WANTED TO BUY A SONY HANDYCAM AFTER READING AN AD FROM SONY WHICH APPEARED IN ALMOST ENTIRE PRINT MEDIA WHICH SAYS THE PAYMENT CAN BE MADE IN 12 INSTALMENTS WITH ONE INSTALMENT AS DOWNPAYMENT. BUT WHEN I VISITED /CONTACTED VARIOUS SHOPS INCLUDING SONY WORLD SHOW ROOMS , I FOUND TO MY DISMAY THAT THIS SCHEME DOES NOT EXIST . I CALLED DELHI HEAD OFFICE AND THEY SAID THEY HAVE NOTHING TO DO WITH FINANCING SONY PRODUCT AND IT IS BETWEEN...
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A
Apurv Singh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service and repairs

I had got the Joy stick of my Sony-Ericsson K750i repaired from a Sony-Ericsson service center in Gurgaon, but after 2 days of that the phone display went white, and when I took the phone back to the service center the manager refused to handle the phone he said that the phone may have got damaged due to the software getting corrupted or some problem in the main board of the phone, how ever he confirmed that the Cap of the Joystick was not...
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kranthi kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

software of camera

i bought a w810i mobile in the month of august 2007.with in two days i observed a problem in software of camera.i.e;when grabed the picture i found rectangular frames on the image in different colours like red dark blue black.after few days it is effected by drops of water.when we approched for service center they are asking for charge.what i have to do for this?initially it is having problem,how does it get rectified?
regards br...
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S
sachin kamble
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insted of payment the product is not delivered

hi this sachin kamble
i have booked an paid sony music system on 28/12/07
they told me that the delivery will be done with in two days
now today is 31/12/07 still i have not received same inspite of several reminder...
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A
Anandhi Rajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got faulty phone

I bought a sony ericsson w580i mobile phone from Subiksha mobiles. on 8/Dec/2007. After one week on 15/Dec/2007 the phone was set dead. I was not able to switch on the phone. I gave the phone for service in the nearest service centre (Shyam electronics , Ambattur). Till today i have not received it back. They say that the spares were not supplied yet by the sony ericsson. The worst of all is the sony ericsson customer service. When...
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Mr.Ambikapathi Mahesh
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Respected sir,

My name is mahesh i bought a song handset mobile phone on 13th May 2007 from Univercell mobiles in besantnagar Adyar.

My mobile phone was fallen in a rain water and its not worked at all. Then i took my mobile phone to the sony service station. They said the motherboard was to be changed and 65% of the money to be needed for change the motherboard.

But i really wonder why the branded...
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S
Shaikh Haseeb
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Access Code

I have not recived Network Access Code for my PS2

I need to register it online for online gaming....
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M
Mahesh Jhunjhunwala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not genuine product

I have purchased Sony Speakers (Item #[protected] from ebay site but these were not genuine. I have opened a dispute with ebay but no action has been taken against the seller - he is still selling un-genuine products of reputed brands . Please advise me in the matter - what course of action can be taken against these fraud sellers. I am also surprised that Ebay has not taken any action in the matter as they are earning good commission...
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A
Anil Gaikwad
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor and anti consumer policy

I have Hi Fi music system Model No DHC FL5D last in May ie/ 2006 i had problem with it's switches for which i contacted its service centre 'Teknika Electronics Dombivli''. System was attended and delivered to me but with new problem it's DVD section was not working properly. Every time i contacted service centre he used to give new exscuses from humidity to poor quality CD but was not able to repair perfectly afterwards...
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Biswarup Mohanty
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service from the sony ericsson counter as well as the service centre

Hi,
I purchased the W 580i set in the name of Biswarup Mohanty in the month of october 2007 but the battery backup was very bad so I went to the cell planet Shop which is situated at dolamundai, cuttack(orissa) and gave the set on 18/12/2007 to the executive of sony erricson Mr.Mukesh which he handed over to Mr. Anil Patra his TL the next day itself, but due to their negligience the set was submitted at the service centre and the job...
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Anuj
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor after sales service

I had given a laptop (VGN-FS940), for repair on 18.12.07 at the sony authorised service center in Lajpat Nagar.
It was promised that the laptop will be serviced at I will be informed the status within 48 hours.Till today (22.12.07) everytime I call up the customer care , I am told that the Laptop has been fixed and is under observation.I fail to undersatnd that what kind of after sales service does Sony belives in?? Does it take 3...
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