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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 400

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A
Anandhi Rajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor Customer Service

I bought a Sony Ericsson w580i Mobile phone on 08/12/07. Just after one week the set was dead....
Immediately I went to the sony ericsson service centre (Shyam Electronics) on 15/12/07.

They said that the PCB was out and they told that it would be replaced as soon as they get it from sony ericsson company.

After one week also they say the same thing that They did not get the spare yet from the company.br...
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J
John Sutanto
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM cards outside Australia cannot be used!

We bought a mobile phone Sony Ericsson model Z550i from Vodafone shop in Australia complete with prepaid sim card, and it worked well in the country. But when we travelled to Indonesia and Malaysia, we tried to purchase/replace sim card there but Z550i did not accept it. Luckily we had another mobile phone (also purchased in Australia), an old Panasonic, that accepted sim cards from Indonesia and Malaysia! Complaint to Sony Ericsson in Australia...
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A
Arun Ramalingasiva
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Keypad Cracks

Hi,
I got an Sony Ericsson mobile model W580i on 8th Sep 2007. Not even a month was completed the keypad started cracking. I went to the service centre and they replaced me the keypad since it was under warranty. Again after one and a half month the key pad again cracked. Now i have given my mobile in the service centre and now they r charging me for the replacement of keypad which they replaced one month back under warranty.They...
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P
pavan kumar yadavalli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-functioning DVD system

To:
Sony Corporation
1-7-1 Konan, Minato-ku, Tokyo 108-0075, Japan.

Kind Attention:
Chairman and CEO
Mr. Howard Stringer

Reg: Dissatisfied / disappointed with the following product,

I am Pavan Yadvalli, Working for Qwest. I am using Sony products since last 10 years and satisfied. However. I am not satisfied with the following product

Product: SONY DSC...
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M
Mokshi Kalsotra
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exorbitant Repair Estimate By Sony Service Centre Without Analysis

Hi,
I bought Sony cybershot DSC-H1 one and a half years back from US. It served me well until a recent trip, where it developed a de-focussing problem so all I could see was very blurred pictures. I took it to the Sony Service Center in Bangalore (Indiranagar) and they told me that they would have to change the entire lens structure and it would cost me 18000 INR which is very ironic because my camera cost me 14000 INR to begin with....
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S
Sriram
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I Have a doubt

Hai,


Recently i have purchased the Sony Ericsson K550i in Chennai, when i am attend the incoming call continously(i.e..more then 10 minutes),i feel the mobile is more and more hotter...

can u say , what i am next do......
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I
Ingale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arm twisting service

I had given Sony music system MHC VX777 for repair in Navi Mumbai authorised Sony service centre. The problem was the CD tary was stuck with the CDs inside and FM not working. The service centre is ill equiped without power back on power outage. The service centre informed me they would not mention about the 3 CDs stuck in the system on the service request form as they could not verify the same in the absence of power.
Later I was...
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P
P P SINGH
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product failure

WE PURCHSE ONE SONY S- 650 IN JUNE2007

MY COMP PANDING FROM 16/10/2007 TO 24/10/2007

TILL DT PANDING 24/10/2007 TIME 12.21 PM

MY REF NO[protected] PANDING...
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V
vijay h r sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service with in warranty period

BAD SERVISE PROVIDED BY SERVICE CENTRE SAYS SONY ERICSSON IS NOT CAPABLE TO PROVIDE SERVICE WITH WARRANTY PERIOD SAYS IF WARRANTY PERIOD IS EXPIRED PAY 800RS AND TAKE UR HANDSET IN 24 HRS IN WARRANTY PERIOD IT WILL TAKE TIME FOR 1 MONTH...
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T
tangytaran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery not charging

I purchased SONY ERICSSON MOBLILE PHONE w700i in OCT 2006 FROM bIG BAZAR GURGAON
tHE BATTERY OF THE PHONE IS NOT CHARGING
sO EITHER PHONE CHARGER IS NOT WORKING OR MAY BE PHONE BATTERY IS NOT WORKING
jUST LET ME KNOW SONY ERICSSON SERVICE CENTRES IN AMBALA , SINCE I M STAYING THERE
aLSO LET ME KNOW ABOUT SONY ERICSSON SERVICE CENTRES IN NEARBY PLACES INCASE THERE ARE NONE IN AMBALA...
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S
Sivakumar S
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating and torturing customers

I am residing at Pondicherry. I have T 610 Sony Ericsson mobile phone. Last few days the phone display No Network, and i went to the Sony Ericsson service centre at pondicherry, They told me this is out of Production so it could not be repaired. I used the phone for little hourse. other than the No Network problem there is no problem and it looks new. Kindly tell me where it will be repaired. My contact number is [protected]...
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P
Pradeep M.L
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Ericsson

To
The Concerned Officer
Airtel Prepaid
Bangalore

I had a Airtel Prepaid connection with Cell No.[protected] unfortunately, on 15.11.2007 my Cell phone was lossed. The instrument was of the make Sony Erisson with Sl.No.[protected]. The connection was in my name Pradeep.

With a view to take a chance to find the lost mobile. I wish to know the last 2 or 3 calls made from this number. If...
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S
SUDIPTO RUDRA
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNJUSTIFIED

I purchased 1 pc. Sony Ericsson W550I FROM MONICA COMMUNICATION ON 18/11/2006FO RS 10500.AFTER USING IT FOR SEVEN OR EIGHT MONTHS , I GOT SOME PROBLEMS WITH MY CELL PHONE LIKE THE SOFTWARE PROBLEMS, CAMERA SLIDINGS,SPEAKERS AND EVEN WITH SOUND RECORDING SYSTEMS. I complained the same to the authorized service centre of Sony Ericsson (USHA INFOTECH (P) LTD. Beslls House, 10A, Ho-Chi-Minh Sarani,2nd Floor, Kolkata, West Bengal, 700071 Phone:...
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K
K.Kalyana Venkatesh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unjustified and unreasonable acts of the manufacturers and service providers

I purchased Sony ericson w700i (IMEI No.[protected] on 18/11/2006 and since last month i have display problem where i handed over my mobile on 03/11/2007 to

Accel Frontline limited
CN1 Chennai Greams Road,
Ground Floor, Thiru Building
Chennai Tamilnadu

Its been 11 days and there is no response. They tell that there is no stock and they have ordered for it. Since i don't have...
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V
Vasudev A H
from Siddipet, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Beware of Compcare Services, Jayanagar, Bangalore

Sony Ericsson is among the world's top five Mobile phone makers. But, their after sales service seems to be not at that standard. I have experienced the better service than this from other small players. Myself and my friend had the bitter experience of their after sales service standard recently at their authorised service centre, Compcare Services, Jayanagar, Bangalore.

My SE T630 was intermittently giving charging problem...
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Q
Quintiano George
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Clearing of cheque without approval from finance company

I,Mr.Q George had purchased a Samsung 32" LCD TV from Sony Mony Electronics Ltd.- Vile Parle(West) Branch ON 6th November 2007 by a down payment by cheque no. 849648 drawn on Indusind bank of Rs.16912/- payable to Sony Mony Electronics Ltd. , the total cost being Rs.52,000, the remainder was in the form of eight post dated cheques of Rs. 4333/- each made to Bajaj Auto finance. The issue is that after six days after completion of all...
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J
jitesh kumar
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service

i bought sony ericsson j120i hand set, n it didnt worked for even a single day.and i have visted the service centre for atleast 10 times , at its service center both at hoshiarpur and chandigarh.
but they just reinstall the s/w then it work for few hour and then again hang up, ia ma very much frustrated with the service so i havve now decided to go to the consumers ,court...
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A
akash agrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frade company

dear sir,
i have purchased sony ericsson W580i from sony ericsson outlet in indore,but new pice is defective (key paid break and heating problem) than i have submitted this phone to sony erisson customer care.......they commit me to replace new pice against this one..with in 7 days ....now thay replace with old one thay also have problem of key break and heating....misbehave and mis talk by exicutives.......so what can i do against...
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V
Vijai Kumar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waited Four Day for Delivery but not yet delivered

Dear friends, If you thinking of purchasing any items from Sony Mony Store, plz do not consider them. They are the worst people as for as customer service is concerned....
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R
Raghu Tejaswi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service time delay

I have a SE W810i cell phone. I bought it just less than 4 months ago. Already there was a problem with the phone. When I gave it to the Sony ericsson authorised service centre at Jayanagar I block, bangalore they told me that it will take 10 days to deliver the phone. I had given it on 6th OCT 2007. Whenever I call them they tell me that the "phone will be ready tomorrow". I just want to know when will this tomorrow come. The...
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